EUROPCAR CYPRUS Car Rental Reviews

LARNACA, CY - Reviewed by MIROSLAV - 06 September 2025

" Good "

" Good "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by IVETA - 23 July 2025

" This was local problems with Europcar, my experience with them in Bucharest was very nice. "

" Firstly, it was impossible to register online, despite the fact that there was a link for this. Secondly, I don't like it when an employee insistently offers me to upgrade the car for 200 euros and get a better car. Thirdly, the car was produced in 2019, which in itself is not a problem, and even a mileage of 150,000 km is not a problem either, but the interior stank, perhaps someone smoked in it, the gearbox was in terrible condition, it was impossible to change the next gear the first time, despite the fact that I have 20 years of experience driving a manual gearbox every day. Apparently, this is a local problem for this company, since I took the car to Europcar in Bucharest, everything was fine there. "

Value for Money: 3
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by MICHAEL - 15 May 2025

" The car we got was very old and with a lot of damages, it was impossible even to track all the damages that were on the car "

" The car we got was very old and with a lot of damages, it was impossible even to track all the damages that were on the car "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by GLYN - 29 April 2025

" Easy pick up, no problems at all "

" Nice easy pick up. Everything ready on time. No problems at all "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DRAGOS MIRCEA - 19 March 2025

" The problem is not unique to Europe or to AutoEurope. Car supplied by Europcar although it had only 11,000 km was an old model, not even a display with Auto-Connect connection, was crazy in many places and left me with the impression that someone could save me a little damage that I then blamed. So it was necessary for my safety to get more insurance. Unfortunately we could not cancel the insurance carried out at AutoEurope, so we have not yet transferred the car. The site would not allow me that. "

" The problem is not unique to Europe or to AutoEurope. Car supplied by Europcar although it had only 11,000 km was an old model, not even a display with Auto-Connect connection, was crazy in many places and left me with the impression that someone could save me a little damage that I then blamed. So it was necessary for my safety to get more insurance. Unfortunately we could not cancel the insurance carried out at AutoEurope, so we have not yet transferred the car. The site would not allow me that. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by PHILIP - 19 February 2025

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAIL - 30 November 2024

" I was disappointed by recent Auto Europe / Europcar experience. Let's hope it was one off. "

" Staff were efficient and professional. Car was bad value for money and not in great condition: we'd booked a car in the large category and it wasn't powerful. It was struggling at 100-110km/h "

Value for Money: 4
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by KONSTANTINOS - 23 November 2024

" Everything went smoothly "

" I had no problem whatsoever "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MARK - 04 November 2024

" everything was just fine! "

" everything was just fine! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAEL - 09 July 2024

" efficient and fair prices "

" smooth and efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PREDRAG - 28 June 2024

" Hire process went smoorhly. The vehicle was from XX century. "

" Old vehicle, from the last century. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by PAAVEL - 27 May 2024

" * "

" * "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ZENON - 07 April 2024

" all good, but the contract excluded recovery service when I bough full insurance. this was not an honest deal, particularly when asked to pay additionally 80 euros for it. How is it possible that a car is rented by reputable company and recovery in case of breakdown not covered! "

" very nice stuff upon arrival. see comment for autoeurope below though "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by SANDRIS - 12 March 2024

" Good price, easy process. "

" Everything was easy and fluent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ARNON - 05 March 2024

" Never had any problems. Best prices. "

" Very good experience. Fast pick-up and return. The car just as ordered. New and clean. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ROMAN - 19 December 2023

" The price is good ,but in our car the tires is old Have 2 puncher's in two wheels tire "

" Better to got the new car . In drop-off because we have delayed our flight for 3 hours and We have returned the car only after 3 hours from original time but I have payed extra 49 euro for the next day , that after I payed 40 euro for this car with diesel and not like new so old a car . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by PAVEL - 30 November 2023

" suoer "

" all was super "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREAS - 29 November 2023

" Best combination of price and service "

" Very customer oriented staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREAS - 27 November 2023

" Excellent combination of choices and prices. "

" Very friendly and willing to serve the needs of the customer "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALMONTAS - 09 November 2023

" Everything ok "

" Everything ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by STILIAN - 26 October 2023

" Good price, no issues "

" Very satisfied, especially that Europcar always release the blocked amount for the excess almost immediately after returning of the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHARLES - 04 October 2023

" I opted to use Europcar which I could only say were 1st Class who provided us wit a brand new just out of the wrapper mild hybrid. The car was dropped at our hotel where we were meet by Adrian from Europcar who was so professional as well as helpful. Dropped the car off at the airport (Paphos) which again was very smooth and professional. Autoeurope was recommended to me by a friend who uses them all the time. Highly recommend, "

" After an initial issue with my credit card provider doing their due diligence (not Auto Europe) the process was flawless. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by YECHIEL - 03 October 2023

" na "

" na "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by AMY - 02 July 2023

" Very good "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ELITSA - 07 June 2023

" 10 from 10 servise "

" The best servise i have in car rental boys in the parking 11 from 10 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by RUNE - 03 April 2023

" Done "

" Done "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by VIRGILIO - 20 March 2023

" Very professional throughout - all quite digital and pick up and return fairly efficient and fair "

" I have been renting really very often in larnaca from AutoEurope and Europcar and have been very happy. I like both companies very much and have always been very well treated. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by SAVVAS - 10 March 2023

" πολυ καλη "

" πολυ καλη "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHARLES - 07 March 2023

" All good, nothing to complain about :) "

" Great experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by CSABA - 12 January 2023

" It was ok. "

" Overall was ok. The only main thing is that I believe in 2023, the release of the credit card deposit should not take 2 weeks. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by IOANNIS - 05 January 2023

" Overall Ok ! "

" Everything Ok besides the xcess cover I bought, was not accepted by the rental company. They told me that I should pay extra for that cover. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALEKSANDR - 15 December 2022

" - "

" - "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LIMASSOL, CY - Reviewed by ANDREA - 14 November 2022

" VERY HAPPY TO BOOK EUROPCAR THROUGH AUTOEUROPE. THE BEST RATES AND SERVICE "

" THEY DEALT WITH A SMALL ISSUE IN A VERY PROFESSIONAL MANNER. UPGRADED THE CAR ALTHOUGH MANUAL BUT OFFERED SOLUTIONS. i WAS VERY HAPPY WITH THEIR SOLUTIONS "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MIKE - 13 November 2022

" Link to cyprus europcar check in doesnt work. And you do not answer emails. "

" They don't wanted to get payment from my girlfriend card without adding her as a driver. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by TRACEY - 24 October 2022

" Great flexibility with pick up and drop off "

" Great flexibility with pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by ADRIAN - 17 October 2022

" Very nice! "

" Very nice! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JACK - 16 October 2022

" I have used Autoeurope many times. Never had problems with them. "

" The first car was quite severely damaged with the tyre rim sticking into the car tyre. The staff dealing with the car just kept saying "no problem", "it's fine"....well, it certainly wasn't fine!! Thankfully they provided us with a new car. Depsite being told I would also receive the refund for the petrol the same day, I am still waiting for the money. "

Value for Money: 6
Efficiency of Counter Staff: 3
Expediency of Drop-off: 9
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by STAVROS - 10 October 2022

" Guaranteed service "

" No problems Ready to help if there is a problem "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by LARISSA - 02 August 2022

" He requirToo much paperwork when collecting the car , it took over 20 minutes to complete all the required paperwork "

" Professional "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by STILIAN - 20 April 2022

" In general very good experience with Auto Europe "

" Received old car. The fuel was charged, not blocked to my credit card and is still not returned. Drop off was very fast and efficient "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 4

PAPHOS, CY - Reviewed by STEPHEN - 10 April 2022

" Hav used the service many times and generally happy. The only real issue was my deposit was paid into someone else's account. Had to make a number of trips back to the airport to get resolved, not very happy that l had to do so as very inconvenient "

" Look below "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MARCO - 07 April 2022

" I could not use debit card and I had to pay extra assurance directly to the company for renting the car. I booked a car with autoeurope in Norway two months before (from AVIS) and there was no problem with the debit card. I do not get why with one comapny is it ok to pay the deposit with debit card and with another no. "

" Nice staff at the reception "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by LAURENT - 29 March 2022

" As evidence of that terrible experience (& rip-off), please find below e-mail with Europcar - I received no reply to the last message. Dear Mr XXX, 1- Thank you for the fuel refund, we appreciate to have been eventually fairly treated at least regarding this first dispute. 2- But as discussed last week, we pretend that we returned the car in the exact same condition as we got it 7 days before - plus that car was very far from being new & spotless ! As you could see from a picture taken the day of the return, no difference on the right lower sill is noticeable with Mr XX's picture and we deny having caused any damage. Plus no underneath damage was notified in the car return report, though Mr XX did inspect the car everywhere. So, to summarize the situation : - when we returned the car, Mr Andriou issued a car return report mentioning an accident we never had, - in your message, you are mentioning underneath damages, that have never been mentioned in the car return report, what is going to be made up next ? Once again, we disagree with all of that, and deny having caused any damage to your car. Again, we kindly request Europcar to transfer us back the €380 deposit that was abusively charged to us. Best regards, Thank you for your email. I have looked into this case and see that the fuel refund has already been done. In regard to the damage to the car, please see pictures attached, which confirm sill damage and underneath damage to the car as a result of the car being taken offroad. Therefore, in these circumstances a refund will not be issued. Please see attached. Kind regards and have a great day. Good afternoon, We rented a 2017 Ford Focus at Europcar Paphos Airport Agency from Dec. 28th to Jan. 4th. 1- We had pre-purchased €75.19 a full tank of petrol, and refilled the tank just prior to return, within 10km (see evidence attachment #1 & #2). According to what was promised, and to the contractual agreement, we should have been "instantly" refunded (attachment #3). Though our polite request, we were not. 2- At restitution, Mr XX from Europcar issued an "accident report on Jan. 3rd" (attachment #4). We have had no accident with anyone at any date, this is factual, so we denied all of this. We do pretend that we returned the car in the exact same condition as we got it 7 days before. Mr XX pretended he spotted some difference on the right lower sill when comparing to his unclear & very dark picture dating back to Nov. (attachment #5). As you can see from a picture taken the day of the return (attachment #6), no difference on the right lower sill is noticeable. Plus the Ford Focus we had will soon be 5 years old, very far from being brand new or bump & dent-free ! Since then though, €380 from pre-authorization have been withdrawn from our account, we absolutely disagree with that. So we kindly request Europcar to transfer us back the total amount of what was abusively charged to us : €75.92+€380=€455.92. In case you need my IBAN to transfer that money, please feel free to ask ; we are looking forward to reading from you. Best regards. "

" We got a used car (5yo), which for a rental car was in poor condition. We got stuck in the mud so called for assistance... but before they came managed to get the car out. At car return they pretended we went off road, issued an accident report (though they admitted there was no accidet) with a small defect on the car we fully disagreed about. So they refused to refund petrol & deposit (E75.92+380) "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by ILYA - 15 March 2022

" Everything was fine! "

" Thanks! "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLIVER - 22 September 2021

" Charged me insurance when Europecar said this one doesnt count, very dodgy service "

" Good but was asked to pay insurance twice, feeling like a scam, hoping one gets refunded "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 4

PAPHOS, CY - Reviewed by JAFFER - 06 September 2021

" Everything went well. "

" I would recommend Europcar Cyprus to a friend. Friendly staff, the car was really clean and in new conditions. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VOLODYMYR - 03 September 2021

" No probles at the drop off. "

" The car was ready at the pick up and the stuff was proffessional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by VALENTIN - 23 June 2021

" Will always choose to work with Auto Europe "

" Good value for money "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ROB - 24 May 2021

" See above "

" Generally good and efficient. Car had a lot of scratches and damage on collection. Had to do self inspection, photos and video. On return, staff only went on their own memory of damage and asked for my proof so they did not charge. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by MICHAEL - 12 November 2020

" see above "

" Quick & easy to use "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ERIKA - 02 November 2020

" Everything was very good "

" Perfect company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by EMIL - 28 September 2020

" I have been using Auto Europe since 2009 and been telling my friends as well to use it. I have extended the booking with Paphos Airport Rental (provided by Europcar) through the phone support of Auto Europe. The manager found a car for me and DIDN'T tell me there's no air conditioning in the car, the difference between the with a/c and without a/c was 1.5 EUR! Logically Europcar did everything to give me the worst & oldest possible car in order to ask me to upsell for a different car for 200 EUR. When I called the Auto Europe representative Martha, she told me they can renew the voucher (i will have to wait for 2 hours) for the SAME class with the a/c. 2 hours of waiting time and Auto Europe will 'forgive' me 1.5 EUR difference. They didn't even propose me an upgrade of the class of the car. After 11 years with Auto Europe this is the worst experience ever. I have been given a car with 130k km mileage, hardly working and all thanks to the manager from Auto Europe who didn't pay attention to one detail. I am going to switch from Auto Europe after 11 years. "

" Decent company with low quality cars "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LIMASSOL, CY - Reviewed by GRAHAM - 28 September 2020

" Will be booking again in future and have already recommended Auto Europe to my friends. "

" Very helpful and friendly staff. I tried several other companies in Limassol and they were 'not interested ' in taking my booking unless I paid twice as much as everyone else. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MAIJA - 23 September 2020

" Ok "

" Ok "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALIUS - 21 September 2020

" I called Autoeurope support with the issue that the main driver does have a debit card instead of a credit card. Employee suggested to make a new booking instead of informing me that debit card will be accepted at Europcar because we have booked full zero excess insurance. "

" Friendly representative "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by BJOERNAR - 17 September 2020

" The backpayment to me is still missing "

" When I should deliver the car, they had closed the office and they told me to delivere the Key in a box. But still Eurocar has not paid med back 999 NOK for fuel etc. That very unprofesjonel and bad customerservice "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 2
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VIKTOR - 04 July 2020

" I have been using Auto Europe for many years "

" i am satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by CAROL - 07 April 2020

" As 3 "

" I was very disappointed that you are not reimbursing my extra payment, that was not my fault, as EasyJet had not cancelled my flifht, at the stage I needed to book the extra days. Please reconsider this and refund my credit card, as a matter of extreme urgency. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by SCOTT - 31 March 2020

" Both companies didn't really talk to each other. Hidden/ sneaky fees "

" Lots of small print that wasn't made clear at the time of booking. Ended up paying extra on the desk for insurances "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARIE - 27 March 2020

" Perfect "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANASTASIOS - 14 March 2020

" ΠΟΛΥ ΚΑΛΑ "

" ΠΟΛΥ ΚΑΛΑ "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by MARIE - 12 March 2020

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MYKHAILO - 06 March 2020

" + "

" That was my first time of booking a car. I chose europecar because of many of good feedbacks and all was wonderful! Deposit was rerurned in 2 minutes "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARIE - 27 February 2020

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLEG - 24 February 2020

" Super "

" Super "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MARIE - 20 February 2020

" Perfect "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGE - 17 February 2020

" As per above experience "

" It would be good to know beforehand that fuel prepayment is mandatory. Also the condition of the car provided wasn't what we're expected. Another reason is that instead of a booked diesel engine car they provided a petrol one due to unavailability! "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by PANAGIOTIS - 17 February 2020

" There was no spare tire in the car (just a repair kit) and the luggage trunk was not level (since there was no tire below) so that the bags could not be stored correctly. "

" There was no spare tire in the car (just a repair kit) and the luggage trunk was not level (since there was no tire below) so that the bags could not be stored correctly. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by MARTAS - 30 January 2020

" Overall good, becouse i do another way "

" In beggining, funny man try to convince give back empty fuel car (a lot clients agree how i listened), but not logic when car full fuel is about 45eur, he try 52eur charge. Another thing, car was not full tank, it was 7/8- how i understand maybe local bussines on fuel, becouse i sae scheme on fuel. In beggining he convincing get full tank which is 7/8 or 8/8 barely, then i giving empty tank, they getting fuel... maybe i am wrong but it was first time with your company like this in Cyprus. Another thing charge for car key 300eur was, which is still reserved "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by JIRI - 11 January 2020

" Booking process, information provided and of course the price with zero excess was OK. Customer service replies very quickly. Unfornutaley, when you rent a car in the evening and you need a help, European call numbers are closed. "

" When you are an Auto Europe customer, you can expect a hunt for an additional rental costs. Europcar Cyprus accepts the embossed Master Card, but not with an AE voucher. The representative said, it is not safe for them to block 300 EUR on this card. So I had to buy and additional product for 8 EUR/day to accept this card and suddenly they do not need any blockation on your card!! I have rented wiht my MC card so many cars worldwide. We have got an 5,5 years old car with rear tires under the 1,4mm limit with cracked front bumper and so much scratches everywhere. "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by PANAGIOTIS - 27 December 2019

" Great experience as always "

" Great experience as always "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANDRES - 04 December 2019

" Worked perfectly - no issues to report on. "

" There was a bit of a line at the counter, but nothing much. The staff was very open and friendly. The car itself had quite many small scratches, but nothing much when looking from a distance. The backseat had a small hole in it though where polster was showing. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MIHHAIL - 24 November 2019

" Everything was very good! "

" Super! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JANUSZ - 21 November 2019

" I booked full to full but your system did not register it because europcar apparently does not have this option. So you should not book such an option, since it was a couple of euros more expensive than non-full-to-full. "

" I received a car that was in very poor condition. In addition, it was old and didn't have cruise control. I booked full-to-full and the lady at the counter forces me to pay for the tank and then you have three option with the fuel. I would have had to fill it up, go to the counter and get my money back. Fearing that I won't get the full refund and that I would have further problems with the rental, I just capitulated and gave them back the car with as little fuel as I could. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by DOMAS - 19 November 2019

" - "

" During booking there was no cleare information about no AC in the car. This is quite unique this time not to have one. I consider as a scam. I was suggeested to pay extra for car with AC. I understand I had to be more carefull but... Second policy with fuel, if I have option FULL/Full, why you take fuel deposit? and alsao lay that amount is equal what you pay in gas station (its about 20 eur more). Good think is very fast deposit reimbursment. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by MAKSYM - 13 November 2019

" I use this resource many times, everything has been ok so far "

" pick up and drop-off to long, each one took around 1 hour contract was filled inccorrect, fuel money wasn't returned "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 2
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by DIMITRI - 26 October 2019

" Very recommend this company! "

" Quick service and nice workers "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LIMASSOL, CY - Reviewed by ATHANASIOS - 15 October 2019

" Very positive experience. "

" Kind and efficient counter staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MAYYA - 09 October 2019

" .. "

" A nearly killed car with 70k+ km mileage is OK for Enterprise (they offer low prices and zero excess), not for Europcar. One hour waiting for that car after check in? Not OK for Europcar. Never again. "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by URMAS - 05 October 2019

" Everything works superwell "

" :) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by TONIO - 08 September 2019

" Travel to Bafra area and had to purchase a third party insurance when crossing the boarder "

" Had to purchase fuel, when I booked to return full. Also had to pay more when I taught I booked everything. Vehicle was new but had alot of strange noises when reversing and turning steering when manoeuvring between tight spaces. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by GEORGE - 17 August 2019

" Not exceptable from europecar "

" I booked a fiesta... Got a march. Not good practice. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ANATOLY - 23 July 2019

" Quickly response. Clear explanation regarding insurance options. Possible tale insurance provided by rental car "

" Nice team in Larnaca airport. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AYIA NAPA, CY - Reviewed by MILOS - 02 June 2019

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by IGOR - 05 April 2019

" the price you gave me with 20% was almost the same with the price of company. Why should I choose you next time? "

" the interior of both cars was stained with old tracks. I wanted to order Ford Focus, several times, but this car was not available, and when it appeared, no one called me, even Ive assked about "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by AKO - 11 February 2019

" a pleasant experience "

" Fast professional service, better car than ordered "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KENNETH - 22 January 2019

" Ditto to above. "

" There was some confusion at the counter about keeping/changing to a different car. In the end, they were right and I was confused, so I really have no complaint. Everyone was very cordial, professional and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DESPO - 18 January 2019

" I am fully satisfied with the car renting and the professionalism of Europcar team "

" The Europcar staff is very helpful and kind. The car was in a excellent condition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARIE-ALEXIA - 20 December 2018

" excellent "

" excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MARTINS - 08 December 2018

" = "

" incompetent employee + very aggressive sale of insurance. "

Value for Money: 8
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ALEXEI - 05 December 2018

" There were no problem "

" Very good staff, quickly getting car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by OANA - 04 December 2018

" It's my third or fourth time renting with Autoeurope, I always been satisfied so I will continue "

" Everything was great: quick, pleasant stuff, the car was clean and new. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARIUS CONSTANTIN - 15 November 2018

" OK "

" everything was OK except for the car which was in a poor condition :( "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by MIKK - 14 November 2018

" Easy to use. "

" Everything was exactly as it was supposed to be. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAEL - 10 November 2018

" Awasome ! "

" Exceptional Service from a very professional and capable staff at Larnaca Airport ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KRISTINA - 01 November 2018

" As I was originally booked on a Cobalt Air flight which was cancelled due to Cobalt ceasing its business I had to take an earlier flight and hence returning the car one day earlier. How can I get my money refunded? Thank you for your reply. "

" Everything was ok "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by CAMPBELL - 27 October 2018

" Apart from the initial waiting time, it was all straightforward. "

" The check in was very friendly, but might have been quicker, particularly when there were a lot of clients waiting. The main problem was in gett8ng the optional Sat-Nav to work. Firstly, part of the mounting was missing, then the replacement wouldn't hold on to the screen and finally there was a mismatch between the street names used in the mapping and the actual street names used in the towns. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by NENCHO - 08 October 2018

" Dear Team, When I need a rent-a-car you are preferred. This time I booked higher category vehicle and in the website were provided ford fiesta and something similar, but not and nissan. Unfortunatelly you gave me nissan, which I might get when paid for lower category vehicle... All the stuff as usual was very polite and helpful, the car was ok just I was expecting different car. Br, Nencho Marinov "

" Dear Team, When I need a rent-a-car you are preferred. This time I booked higher category vehicle and in the website were provided ford fiesta and something similar, but not and nissan. Unfortunatelly you gave me nissan, which I might get when paid for lower category vehicle... All the stuff as usual was very polite and helpful, the car was ok just I was expecting different car. Br, Nencho Marinov "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by CHEN - 03 October 2018

" Everything worked great. The price was the best of all offers "

" There were nice and efficient. The car was clean and in good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VALENTIN - 16 September 2018

" Good car (Kia Cee'd), still had some issues when starting the engine. "

" Very good car rental company. Will use their services in the future. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ANTONY CHRISTIAN - 30 July 2018

" Very easy and quick, but with thorough handover of vehicle. Quick, easy return too. "

" Excellent staff at Europcar Larnaca Airport. Friendly & efficient, and the best car I have had in many Cyprus car hires over the last two decades. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLEG - 10 May 2018

" N/a "

" I have booked and was charged for a KEA Seed or similar, with air conditioning atc. In fact they did not have any cars of that class. I was offered a minibus (and forsed to pay for a full tank of it) or a Nissan Note (no a/c, quite old). Both cars are different class to what was bookd. No appologies or compensation was offered. I would reccomend to use a different car rental next time "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 2

PAPHOS, CY - Reviewed by PETR - 29 April 2018

" I recommend A europe to my friend when they will visit Cyprus. "

" Very good experience with share car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ROXANA-IULIANA - 02 August 2017

LARNACA, CY - Reviewed by HUMAM - 01 August 2017

" the full tank fuel tha I had to pay there was not clear in my reservation .... I saw it later on the printed papers "

" The car i was given, was very bad car ... weels were overused seemed never changed, car was not stable ... nor giving safety feeling ... the car was Nissan Note, seemed to had a serious accident earlier, the steering was not straight. I was told that they had only this car ready at that moment!!! "

LARNACA, CY - Reviewed by ANDRII - 18 July 2017

LARNACA, CY - Reviewed by MYKOLAS - 16 July 2017

" Well organized,no too much waiting. "

LARNACA, CY - Reviewed by ANDREI - 21 June 2017

LARNACA, CY - Reviewed by PANAGIOTIS - 20 June 2017

LARNACA, CY - Reviewed by OLEKSANDR - 19 June 2017

LIMASSOL, CY - Reviewed by ARI - 18 June 2017

" Excellent value "

" Excellent value "

PAPHOS, CY - Reviewed by MARK - 11 June 2017

" Very easy process and competitive pricing "

" Both the pickup and drop off went easily "

LARNACA, CY - Reviewed by ELENA - 06 June 2017

LARNACA, CY - Reviewed by ANTHONY - 05 June 2017

" ON THE ASSUMPTION THAT THE EXCESS PROTECTION / REFUND POLICY / EXTRA COVER WOULD IN FACT COVER ME, luckily did not need to find out. "

" The receptionist insisted for a while that I needed extra cover and that the extra cover from Auto Europe did not cover the excess repayment or wheels under body and glass etc. We arrived d at 1.00 am so I did not need this hassle. The car was basically OK BUT was a bit old reasanoably high mileage ad had a few scratches and bumps. Which seemed to be marked up on the paperwork OK but it was dark, not well lit and difficult to check. The car FAN (for the air conditioning) only worked now and again through the rental period, finally not at all. A number plate light was out. I informed them on return. On car return, no problems and the young man was pleasant and efficient and refunded the 900 euros excess there and then ...so finally OK. "

LARNACA, CY - Reviewed by STILIAN - 01 June 2017

" Extremely satisfied. Recommend only to offer the possibility to log in to your account and have all bookings there "

" Perfect experience, nice staff, car in a good condition. Almost all scratches and dents were marked. Quick release of the deposit after car return "

LARNACA, CY - Reviewed by ZAPRYAN - 10 May 2017

" We paid a full bruise 190 euro On the cash desk kept us from the card 126 euro end 250 euro warranty. They brought us back the card 150 euro We did not have a problem with the car and introduced it with a full resorver. I'm disappointed "

LARNACA, CY - Reviewed by DIMITRIOS - 09 May 2017

LARNACA, CY - Reviewed by PANAGIOTIS - 05 May 2017

LIMASSOL, CY - Reviewed by TATIANA - 26 April 2017

" Dear Sirs! I was satisfied with the car-it was new, the price was attractive, but when I booked the car, your web-site did not allowed me to return the car when the office of Autoeurope is closed and I had to rent one day more to be able to come during the opening hours. I didn't need one more day of rent, but what to do. Finally I was disappointed when I came during open hours and the staff was available only by phone and I was advised to put the key to the safe box outside the office. I'm ok to do it, it is standard practice, when you return the car during close hours. But, I could had done it one day before without paying one more day of rent. Please make sure that your customers have correct information at your web-site while booking. "

" Dear Sirs! I was satisfied with the car-it was new, the price was attractive, but when I booked the car autoeuropecar did not allowed me to return the car when the office of Europcar is closed and I had to rent one day more to be able to come during the opening hours. I didn't need one more day of rent, but what to do. Finally I was disappointed when I came during open hours and the staff was available only by phone and I was advised to put the key to the safe box outside the office. I'm ok to do it, it is standard practice, when you return the car during close hours. But, I could had done it one day before without paying one more day of rent. Please make sure that your customers have correct information at autoeurope while booking. "

LARNACA, CY - Reviewed by MIHAELA - 21 April 2017

" Poor service by Europcar in Larnaka. Did not have the automatic we booked. We were sent next morning at hte hotel a bad Nissan Note automatic, distribution belt squeaking. We refused it and kept the manual transmission. As compensation, they offered us to bring back the tank not full. Poor... You should never include Europcar Larnaka in your offer. I expect to be refunded by Auto Europe the difference from automatic to manual "

" Please see above comment "

LARNACA, CY - Reviewed by GEORGE - 08 April 2017

LIMASSOL, CY - Reviewed by GEORGIOS - 05 April 2017

" I disagree with the fuel policy of the company. They charge to fill up the car with more money tbat the car really needs. "

LIMASSOL, CY - Reviewed by STEVEN - 15 March 2017

" Boss will see you agane.but got stung on insurances £10.00 a day and did not go to my hotel "

" Car ok staff ok but I got stung on insurances £10.00qwid a day "

LARNACA, CY - Reviewed by DIMITRIOS - 08 March 2017

NICOSIA, CY - Reviewed by ROD - 06 March 2017

" The car was in Nikosia (Greek side We were staying in the Turkish side and therefore we were unable to pick it up as the rep told us we could not have it as it would be uninsured for the north. Wasted half a day and £36 in taxi fares. You should have made it clear that this was the case. I was told by the rep that a refund would be made. Please confirm. I have used you to book cars WORLD WIDE. In the past. "

" As above "

LARNACA, CY - Reviewed by MICHALIS - 07 February 2017

" Many "hidden" charges....deceiving !! Also not all the info is provided at the time of booking... Clients like myself are "lured" by statements regarding "cheap rates" only to discover that Insurance was NOT included or Taxes or a HUGE Security Deposit needed to be given etc etc... Not a pleasant experience that will force me to look at other options next time I rent a Car !!! "

" Many "hidden" charges....deceiving !! Also not all the info is provided at the time of booking... Clients like myself are "lured" by statements regarding "cheap rates" only to discover that Insurance was NOT included or Taxes or a HUGE Security Deposit needed to be given etc etc... Not a pleasant experience that will force me to look at other options next time I rent a Car !!! "

LARNACA, CY - Reviewed by MILAN - 16 January 2017

" As always, prompt, clear and professional. I was in luck of information about new rules Europcar is using, that made may arrival unpleasant. "

" On the price of the car, blackmailed me to pay for additional insurance 56 EUR, "it is must, or leave 900 EUR deposit"! Upon arrival in 3 in the morning, I wasn't in the mood to argue, but new rule has came in to force. For a car of 40 liter you are leaving deposit of 330 EUR, because you will maybe leave the car somewhere in the city plus insurance that you shall top up the fuel. This is my second time I am using them ,but also my last time. So, on 65 EUR for rental service I spent additional 56 on insurance, plus 330 EUR deposit, that they gave me back upon return of the car. ABSOLUTELY and COMPLETELY UNPROFESSIONAL! "

LIMASSOL, CY - Reviewed by BURKHARD - 05 January 2017

" Very poor customer service "

LIMASSOL, CY - Reviewed by PAVLOS - 24 December 2016

LARNACA, CY - Reviewed by KONSTANTINOS - 16 December 2016

LARNACA, CY - Reviewed by OLGA - 14 December 2016

PAPHOS, CY - Reviewed by IOANNIS - 12 December 2016

" The car I was given had 130000 km on the clock and I had to return it because of a faulty transmission system. "

LARNACA, CY - Reviewed by KONSTANTINOS - 21 November 2016

LARNACA, CY - Reviewed by MICHAILAS - 06 November 2016

LARNACA, CY - Reviewed by SOLOMON - 31 October 2016

" Although Super Cover I had to pay EUR 70 additional for extra damage waiver. "

" I was drop off the car with full tank and I don't see my account RETURN AMOUNT EUR 77.55 for full to empty fuel cost. The rental car was drove up 67500 km. "

LARNACA, CY - Reviewed by DON - 15 October 2016

" The car was adequate. There were things wrong with the car as follows; one headlight was not working on low beam. The clutch was extremely heavy and stiff. The starter motor needed servicing as it had a very dry and noisey bearing and the wind screen washer containers were empty. A bit of a disappointment but as I said, adequate. "

LARNACA, CY - Reviewed by KIANDOKHT - 11 October 2016

" My son has always been happy with your services, it was the first time he was not with us and things went horribly wrong. Please talk some sense into Europcar Cyprus branch, they are defrauding people you refer to them "

" Horrible service, they told us that the car we have reserved (intermediate group) is not available and gave us a tiny hatchback from the compact group. Not only they did not refund the difference, but they also charged us for extra mandatory insurance which we found out was not mandatory and when we asked to reverse the charges they refused. To make things worse, the car battery died in the middle of our trip and they were even hesitant to send us road assistance, they told us it must be something we have done!! However, when the mechanic arrived, it was the battery, and it seemed like he was already aware of the fact. I have emailed Europcar customer service 3 times, and they have not even replied back in more than two weeks. "

LARNACA, CY - Reviewed by SERGEY - 04 October 2016

LARNACA, CY - Reviewed by KONSTANTINOS - 28 September 2016

" Easy but not clarifying the fuel policy or not understandable enough. "

" It wasn't understandable during the reservation that I had to prepay the fuel and not just return the car with deposit full. Also, it is very unprofessional to suggest the last minute a better insurance (with extra amount of course) or a newer car in a moment that we are tired and just want to take the car and leave. It would be much better if we had these options before our trip, especially all the extra insurance choices. "

LARNACA, CY - Reviewed by FARAH - 16 September 2016

" My dissatisfaction related to the insurance that I got Actually I feel that I was tricked discovering that my insurance covers only accidents over 1000 euro This means to me that I got no insurance at all "

LARNACA, CY - Reviewed by SERGII - 12 September 2016

LARNACA, CY - Reviewed by ROMAN - 12 September 2016

" As usual best prices and offers. I'm your client since 2010. "

" Typical Europcar in southern countries) Small, but clean cars. Staff was frendly. "

LARNACA, CY - Reviewed by NIKOLAY - 12 September 2016

" The vehicle that was provided was very old and I'm not sure safe to drive, a lot of different noises came from steering wheel, AC, central lock, suspension. "

LARNACA, CY - Reviewed by MILE - 15 August 2016

LARNACA, CY - Reviewed by ANTOINETTE - 10 August 2016

" Booking was very easy and very good customer care answering my queries. "

" Overall I am satisfied with the service. The only complaint I have is that I am sure I rented a full to full fuel tank rental, however I got full to empty tank rental. "

LARNACA, CY - Reviewed by ALEKSANDR - 04 August 2016

PAPHOS, CY - Reviewed by HANAN - 01 August 2016

" hello. i would like to tell about my experience with your israeli branch . my original booking was on 22/07/16 at 16:21. .the booking was for 23/07/16. i was given a voucher and waited for confirmation . after few hours i tried to call them by phone and by internet , but they don't have a representative working until sunday. called auto europe international and gave them my reservation number..but they didnt have my details on their listings. eventually, i had to cancel my reservation in israeli branch and make a new one in auto europe international. it was much higher price . 234.98 euro instead of 188.45 EURO in isael branch. when talked to them on sunday the representative in israel hung up on me! thank you hanangelman "

" bad: i didn't like the condition of the car. it was an old car . i think about 2013...was all painted...worn front tires, torn wipers. made noise from rear brakes.. i didn't like that i was charged full tank of petrol at arrival.. i think that its not fair for me..better if i was given a full tank and return same . good: staff at the desk and in the parking were very kind. the car was clean. thank you hanan gelman "

LARNACA, CY - Reviewed by SERGEY - 24 July 2016

LARNACA, CY - Reviewed by SAMER - 16 July 2016

LARNACA, CY - Reviewed by CODRIN IONUT - 14 July 2016

LARNACA, CY - Reviewed by BASEM - 14 July 2016

LARNACA, CY - Reviewed by CHRISTOS - 12 July 2016

" We thought that the car had air-conditioning. We learned at pick-up that we had to pay extra for that, which we did (cannot drive around in Cyprus in July with no air-conditioning... :) "

" We thought that the car had air-conditioning. We learned at pick-up that we had to pay extra for that, which we did (cannot drive around in Cyprus in July with no air-conditioning... :) "

LARNACA, CY - Reviewed by LAURA - 11 July 2016

" When the booking is for a car without air con the website needs to be very clear about this. I rang up to check with the Larnaca rental desk who assured me air con was included, but on arrival was told not so, we had to upgrade. "

" Car was fine, but it seems you are advertising a Renault Megane and renting out Kia's.....this is unethical and will alienate future customers. I will think twice about using Europa again because of this. "

LARNACA, CY - Reviewed by JOHN - 10 July 2016

LARNACA, CY - Reviewed by ANASTASIA - 18 June 2016

" I booked a car via autoeurope, asked for full insurance and when I went to europcar I had to repay for full insurance as they informed me that if something happened i had to ask via auto Europe the insurance, The cost of the daily rate for a small car was 52 euro i bought extra insurance for 20euros via autoeurope and i had to pay 20euro more to europecar for the same insurance . As you realized i m not satisfied having to pay almost double (92eur instead of 52) for a few hours "

" i just explained "

PAPHOS, CY - Reviewed by NICOLE - 15 June 2016

" Very satisfied. Have used Europcar before. But the hire was cheaper booking through your company. Many thanks "

LARNACA, CY - Reviewed by RENA - 10 June 2016

" i have a delay on my flight so i lost one day. i call to the company from aproad to explain but they charge for the losted day. So why i did the call? "

" after 4 working days, eurocar larnaca didn't reverse the money to my credid cart for the fuel. the agreement was take full fuel and return back the car with full fuel, (that i did)in order to return to my credid cart the money that they hold. "

LARNACA, CY - Reviewed by TEPPEI - 04 June 2016

LARNACA, CY - Reviewed by SPYRIDON - 02 June 2016

" Very polite personnel. Best Europcar experience "

LARNACA, CY - Reviewed by ANDREW - 30 May 2016

" What I purchase remains different to what I get. Insurance packages are unclear. Fuel packages are unclear. Like for like is questionable. But the system is easy to use. Voucher is a pain. "

LARNACA, CY - Reviewed by ALEXEY - 25 May 2016

" The car was very old ,2012 year, and inside it was a little bit contaminated. "

LARNACA, CY - Reviewed by OLEKSANDR - 23 May 2016

" Returned a car, employee that have checked it said that everything is fine, but the blocked amount of money have been withdrawn without any reason. "

LARNACA, CY - Reviewed by ALEXANDER - 16 May 2016

" We had to wait more than 40 min to get a car. But then it was not the class we booked. We got an old bus instead... Just because I complained and didn't let this happen I could change the car 3 days later. "

" Not received what I ordered "

LARNACA, CY - Reviewed by MILAN - 08 May 2016

LARNACA, CY - Reviewed by PANAGIOTIS - 19 April 2016

" Auto Europe is the cheapest and has very good ofers!!!! "

" MY RESERVATION WAS FOR A CAR WITH AUTOMATIC TRANSMISSION , BUT THEY GAVE ME A CAR WITH MANUAL TRANSMISSION. ALSO THEY DIDN'T HAVE THE VOUCHER OF MY RESERVATION. "

LARNACA, CY - Reviewed by DIMITRIOS - 17 April 2016

" By the rules of the company "

" 5 persons and I ask for a car with biger boot. In the same category and they didn't care. My rental was ford focus or similar The boot of focus is a lot bigger than kia Ceed! And when you see that are 5 persons you can confirm that is not a customer lie... "

LARNACA, CY - Reviewed by EMIL - 14 April 2016

" Excellent service. Thank you. "

" Very good service and assistance "

NICOSIA, CY - Reviewed by DANIELA - 27 March 2016

" great! "

" Fantastic experience, everything great! "

LARNACA, CY - Reviewed by IURII - 15 February 2016

LIMASSOL, CY - Reviewed by OLGA - 04 February 2016