Auto Europe
- North America
- Central America
CARHIRE IRELAND CUSTOMER REVIEWS
- 6.2
- 6.3
- 7.7
- 7.3
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
CARHIRE IRELAND Car Rental Reviews
Average Rating for Carhire :
DUBLIN, IE - Reviewed by DONALD - 09 July 2025
" has a good overview about the renting companies, easy to handel "
" even we had a little problem the staff was very helpful and kind "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by YOGESH - 11 June 2025
" Very bad with Europe car for no reason deduct 190 euros a scratchy on wheel cap that cost on 10 euros I did not notice and no video taken so i am at default "
" U am using auto Europe since more than 15-20 years no problem but car provider Europe car made it all bad they just try to load everything on us no mistake still they say this mark that mark they go with lense and your insurance for them is zero value they prefer there's and if we don't take that there attitude changes "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by BARBARA - 27 May 2025
" I need my final invoice emailed to me "
" It was good but I need my final invoice to me "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JILL - 30 October 2024
" Driving an unfamiliar vehicle on the opposite side of the road to what you're used to comes with a certain level of stress, but all of the staff I interacted with were so friendly and kind and helpful - they really put me at ease. "
" Everyone we interacted with was very friendly and helpful, and patient! I couldn't believe how quickly pick up and drop off went. The only thing I had difficulty with was related to insurance. When reading information before booking the rental, some of the terminology was different from what is used by US insurance companies, so I was unclear on coverage. More/better details were in the information supplied after the booking and I ended up adding greater coverage at pick up. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by OLEKSANDR - 17 June 2024
" I could always solve any issue with your support. I hope for your help now too. "
" I have been your loyal customer for many years and I really appreciate our cooperation. For all the time I have rented cars through Autoerope.eu, I have never had any incidents with the rental company. However, during my last car rental in Ireland from 30.05.2024 to 05.06.2024 (voucher number EU21214617-1) with Carhire (booking number PTC:1204038), which is serviced by Europcar, I had a very unpleasant experience related to the fraudulent actions of the Irish branch of Europcar. When I returned the car, I was accused of a minor scratch on the alloy wheel of about 2 cm, which was not done by me. I had no accidents or incidents during the 6 days of the rental, so I am sure that the charge was artificially created. The process of giving me the car lasted 1.5 hours and was accompanied by the change of three cars. In addition, I was not able to get a car of the class I had booked. All cars were rented in a terrible condition, which required me to spend a lot of time taking pictures and did not give me a feeling of security. When I eventually received the last car (the third one), I accepted it because of the significant damage and no longer paid attention to the small scratches, which are usually not listed by rental companies and are attributed to the natural wear and tear of the car. As a result, they returned my deposit with a deduction of 190 euros, without providing any documentary explanation or supporting documents. This money is of great importance to me, as I am currently living in Europe as a Ukrainian refugee who temporarily moved during the war. Please assist me in investigating the situation and returning to me the unfairly and unjustifiably withdrawn funds for 190 euros. I look forward to your support and assistance! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBLIN, IE - Reviewed by PAVLOS - 07 December 2023
" Delayed at the delivery of car! The car has to washed and i waited almost 45 minutes! "
" Delayed at the delivery of car! The car has to washed and i waited almost 45 minutes! "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by LYNNE - 29 November 2023
" Very disappointing "
" I took out damage insurance when making the booking. On the day, the 1500€ deposit was declined on my credit card and I as forced to take out another insurance at a cost of 96€ to hire the car. I was disgusted as the amount you want is so high, most cards are declined and then you are forced to have the insurance. This happened to another customer while we were there. It's a con to get customers to take out the insurance. Very annoying as I had already paid when I booked the car. You are deceiving people. We hired a car in July and we used the same bank account and the card was accepted so you must have increased the amount so that this sort of problem is likely and then the customer has very little choice other than to take out the extra insurance. Coercion at play. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by STEPHEN - 11 October 2023
" Fine... "
" I got upsold on the car. Even though I had ordered a car with GPS, they claimed at the counter that I needed to rent a BMW with a huge up charge if I wanted GPS.. Not impressed...I felt taken advantage of! Bad business practices and BAD first impression of Ireland. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by BERNADETT - 24 September 2023
" N.a "
" N.a "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by JAMIE - 18 July 2023
" Charges to my cards without explanation is unacceptable "
" Counter staff invoiced me for insurance and said an invoice would be emailed to me - it wasn't. Car was not fully clean on pick up. On drop off there was no one available to check the car over and there were six people waiting in the queue in the terminal kiosk. I have just noticed another charge for Euro 35 to my card and again there is no explanation. How could I recommend such service? "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 2 Condition of the Vehicle: 4
DUBLIN, IE - Reviewed by IGOR - 04 May 2023
" I've booked a car through AutoEurope many times and it always went well. "
" Although we booked the car in advance it wasn't ready and we had to wait for nearly one hour to get it cleaned. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10