Auto Europe
- North America
- Central America
BUDGET SOUTH AFRICA CUSTOMER REVIEWS
- 7.7
- 8.1
- 8.1
- 8.2
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
BUDGET SOUTH AFRICA Car Rental Reviews
Average Rating for Budget :
JOHANNESBURG, ZA - Reviewed by MARTIN - 18 November 2024
" Repeatedly good experience with autoeurope. "
" Although the car was new and not the cheapest, it lacked Android Auto connectivity. At dropoff, despite being told "all set"; I was later charged for refueling, although the car has been refueled 5kms before dropoff. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 6
CAPE TOWN, ZA - Reviewed by ANTONIO - 09 January 2024
" Disappointment with car I was given "
" I paid for and was expecting a VM Tiguan which is a decent sized SUV or at least similar quality and sized car, but instead was given a Suzuki Vitara which is nowhere near same type of car even though there were Tiguans in the lot! "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by MEHMET - 10 May 2023
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ANDREAS - 22 March 2022
" Efficient service "
" Very friendly and efficient counter service and when car was returned. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by SAMKELISO - 10 December 2021
" Great experience the car was i. Great condition and comfortable "
" Fast and no hustle when picking the car online assistance perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by TOMS - 26 September 2021
" Poor "
" We ordered economy but got super small vehicle. Complained to staff but received no help "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CAPE TOWN, ZA - Reviewed by MAURICE - 31 March 2020
" Picked up car a day late & advised through autoeurope because of flight cancellation. At pick up, Budget was going to charge extra although had paid in full online, due to computer recalculation of rental & staff didn't have a clue why but tried to explain it was VAT when it wasn't. Then they gave me a car that was due for service & did not advise, so had to go back & replace a few days later! Till now, still haven't received locked funds on credit card. "
" Picked up car a day late & advised through autoeurope because of flight cancellation. At pick up, Budget was going to charge extra although had paid in full online, due to computer recalculation of rental & staff didn't have a clue why but tried to explain it was VAT when it wasn't. Then they gave me a car that was due for service & did not advise, so had to go back & replace a few days later! Till now, still haven't received locked funds on credit card. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
JOHANNESBURG, ZA - Reviewed by SAMUEL - 06 February 2020
" Easy to search and use. Would be useful if you could filter on number of seats. "
" Budget staff was helpful and courteous. Pick-up and drop-off both went smoothly. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by ANDREAS - 09 December 2019
" Auto Europe as always provided what is expected. A service without any surspises and to the fullest satisfaction "
" counter staff very polite and friendly. car was in excellent condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ANDREAS - 20 February 2019
" The whole experience from booking the car through Autoeurope to finally handing over the car 'run' smoothly. "
" The whole experience was pleasant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by ERIK - 05 January 2019
" Has always been a easy process booking. "
" Type of car provided did not meet my expectations. Intermediate class booked, Toyota Corolla or similar. They provided VW Polo, very basic car, noisy, under powered no cruise control. When booking in Europe am provided with much better vehicle. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 7
CAPE TOWN, ZA - Reviewed by TRAVIS - 27 December 2018
" No complaints about AutoEurope. But I will not rent from Budget Capetown again! "
" We were given a car with an almost bald tyre...which punctured on Day 6. We had to go out of our way to pick up an alternative vehicle, which despite having reserved with their service desk, we had to wait an hour to have ready. We were treated rudely by the staff at drop off, who wanted to charge us a completely unwarranted cleaning charge. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 3
CAPE TOWN, ZA - Reviewed by IAN - 12 November 2018
" Well worth it. "
" Budget has always been a trustworthy company to deal with. No hitches again with this rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by IAN - 02 November 2018
" All went well and smoothly. "
" Very friendly and fast service "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by MAXIMILIAN - 13 September 2018
" As usual, fantastic experience booking via Auto Europe – just won't ever rent with Avis/Budget in Cape Town again. "
" Extremely (!) slow pickup due to bad organisation at the Avis/Budget station. With years of experience renting cars worldwide, I never had to wait so long with so few customers and so many staff members in front of me. Already the second time picking up a vehicle at this station and both times had to wait over 55 min until the car was handed over. Never again with Avis/Budget in Cape Town. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 8
CAPE TOWN, ZA - Reviewed by NISHIT - 22 August 2018
" i had booked a rav 4 or similar but got a kia sportage instead. Would have preferred the rav 4 or better. also the kia was bright red in colour "
" i had booked a rav 4 or similar but got a kia sportage instead. Would have preferred the rav 4 or better. also the kia was bright red in colour "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9