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SOUTH AFRICA CAR RENTAL REVIEWS
Car rental reviews in South Africa
By far one of the most popular countries on the African continent – South Africa attracts thousands of visitors per year to its sandy beaches and exceptional wildlife reserves. Cape Town is one of the most visited cities in the country. With European influence mixed with local traditions, the city provides plenty of entertainment. Johannesburg also offers up many attractions and a taste of South African hospitality. However, many tourists opt for seeing the famous Big Five – lions, leopards, rhinos, elephants and buffalo – in one of its many wildlife reserves.
Providing affordable car rental rates to suit all budgets – Auto Europe has been present in the global car rental market for over 65 years. From car hire, luxury car hire and motorhome hire, customers will all benefit from out long-standing relationship with many local, national and international car rental suppliers. Consult our car rental reviews in South Africa to see exactly how previous customers have experienced our service in the country. These impartial reviews will no doubt make you feel more comfortable in using our service.
AUTO EUROPE SOUTH AFRICA Car Rental Reviews
Average Rating for Auto Europe :
JOHANNESBURG, ZA - Reviewed by MEHMET - 10 May 2023
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by UWE - 19 December 2022
" First car rental are either completely inefficient or try to scam and steal whenever they can. "
" They charged us for petrol plus admin fuel fee when we brought the car back with full tank and provided receipt. They also tried to blame us for damage to windscreen wiper of another car and asked us to sign an incident report which we did not do (can provide exchange email, invoice received and copy of receipt if needed). The lady at counter also did not want to check the car as we returned it. "
Overall Value: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ANDREAS - 01 November 2022
" Hiring through autoeurope for the last 15 years has always been a pleasant experience. And this was no exception. "
" The rented car met and exceeded our expectations. All run smoothly and efficiently from car hire to car dropoff. Very professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by ANAT - 28 October 2022
" Not fun to drive... "
" The car was not new (26000km), very noisy, the floor rug torn and not fixed to its place, had no reverse alarms which made it very difficult to maneuver, all these in contrast to all the other cars I rented elsewhere that month. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by PHILIP - 13 July 2022
" Have used you for around ten or twelve years. Won't stop now. Consistently good value rates. "
" Efficient friendly, all round great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ANDREAS - 22 March 2022
" Efficient service "
" Very friendly and efficient counter service and when car was returned. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by MUSCAN - 18 March 2021
" I like that pickup and drop-off were very quick. "
" All went smooth, car was in perfect condition, phone support was prompt and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by RONALD - 01 March 2021
" Very good and efficient "
" Excellent service thank you "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CAPE TOWN, ZA - Reviewed by GEOFFREY - 04 April 2020
" All ok "
" Always use this company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
JOHANNESBURG, ZA - Reviewed by IAN - 20 March 2020
" Hertz in SA - always the best to deal with. Customer Service is tops. Hope to continue using them on a regular basis as I have done for past 4 years. "
" Great rental company to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by IAN - 06 March 2020
" Smooth as usual. "
" Always a pleasure to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by IAN - 11 February 2020
" Customer service is tops and they go the extra mile. "
" Hertz has always proven the best with customer service and therefore I will stick with choosing Hertz when booking with AutoEurope. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by SAMUEL - 06 February 2020
" Easy to search and use. Would be useful if you could filter on number of seats. "
" Budget staff was helpful and courteous. Pick-up and drop-off both went smoothly. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CAPE TOWN, ZA - Reviewed by RANDALL - 31 January 2020
" Always a better price than by the rental companies "
" Friendly and efficient, not a single problem "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by JOHANN - 01 January 2020
" Super new vehicle, clean and a pleasure to drive. Check in and Check out efficient and very pleasant staff. "
" We had an issue with First Car Rental some time ago and the MD asked us to give them another chance. I have to say that we have used them a number of times since then and have been most satisfied with their service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by DAVID - 27 December 2019
" Thanks for the great service! "
" No complaints at all, friendly staff and a great car for my trips throughout SA. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by ANDREAS - 09 December 2019
" Auto Europe as always provided what is expected. A service without any surspises and to the fullest satisfaction "
" counter staff very polite and friendly. car was in excellent condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by CRAIG - 04 November 2019
" Great service, thank you Auto Europe and Hertz at Cape Town International "
" Great service, thank you Auto Europe and Hertz at Cape Town International "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by PARVEEN - 01 November 2019
" Autoeurope has always been able to give us good car rental deals "
" Helpful staff "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
JOHANNESBURG, ZA - Reviewed by IAN - 25 October 2019
" Always good service and prompt. "
" Excellent customer service. Free upgrade as no car in category was available and free additional driver offered. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by IAN - 04 October 2019
" Excellent service with upgrade when vehicle type was not available. "
" Excellent service and customer service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by LISETTE - 11 June 2019
" everything was great! "
" everything was great from booking to drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by IAN - 18 March 2019
" Expedient service and problem solving "
" Excellent Customer service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
JOHANNESBURG, ZA - Reviewed by ANDREAS - 20 February 2019
" The whole experience from booking the car through Autoeurope to finally handing over the car 'run' smoothly. "
" The whole experience was pleasant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by DAVID - 25 December 2018
" The service was excellent - from receiving the car to returning it. Nothing was too much trouble for the staff and it really was a pleasure to receive service like that. Thank You. "
" The service was absolutely first class. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by LYNNE HEATHER - 16 December 2018
" Will use again - always assuming prices remain competitive. "
" Aa great little car, perfect forwhat I needed to do over my last 2 weeks in SA "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by VIKTOR - 05 December 2018
" Very pleased with the work of this company. Everything was great! "
" Great new car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by IAN - 12 November 2018
" Well worth it. "
" Budget has always been a trustworthy company to deal with. No hitches again with this rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by IAN - 02 November 2018
" All went well and smoothly. "
" Very friendly and fast service "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by DERK - 19 October 2018
" No problems, fine. "
" Pick-up wasn't fast but reasonable (20 mins wait). Staff not so fast or friendly at the counter. Drop-Off verry friendly and fast however. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAPE TOWN, ZA - Reviewed by YAACOV - 25 September 2018
" thanks for your help "
" good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PORT ELIZABETH, ZA - Reviewed by JUAN CARLOS - 22 September 2018
" Easy and correct. "
" The Lady at the pick up point was rude and unfrendly. "
Overall Value: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SANDTON, ZA - Reviewed by CHERENE - 06 September 2018
" I always use Auto Europe for all my car hire. "
" Excellent service and very friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DURBAN, ZA - Reviewed by BONGANI SHADRACK - 28 August 2018
" Very likely "
" The experience is wonderful and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by BONGANI - 22 June 2018
" I have been hiring with Hertz since, and they provide good service and quality "
" Hertz rental car is always the best and my first priority, recommend for the good quality and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by MENTE - 20 May 2018
" All fine, clear and it happened as agreed. "
" Pickup took quite some time. I returned the vehicle with a full tank. Still a refueling fee was charged and 5 liters of fuel. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 10
LANSERIA, ZA - Reviewed by IAN - 26 April 2018
" Auto Europe lives up to its name for service each time. Even when experiencing a problem with the car rental company, AutoEurope is there to assist with the problem and help solve it. "
" This time it was perfct service from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DURBAN, ZA - Reviewed by BONGANI - 01 April 2018
" Excellent "
" Hertz is one of the best in the world, l fully respect the way business is conducted and will always be my first choice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
JOHANNESBURG, ZA - Reviewed by CHRISTO - 26 July 2016
" Nice to know all is paid upfront and that any other extras are optional "
" Nice touch at the car drop off, a driver drove us to the departures terminal since we had so much luggage instead of walking with many carts all the way. "
JOHANNESBURG, ZA - Reviewed by DOMINIK - 17 May 2016
" I appreciate the "Zero Excess" packages at reasonable prices. "
" The IT system was offline at the time of pick-up and then they made a mistake when entering start and end dates, resulting in charging an extra day. However, now it is solved and money refunded. "
DURBAN, ZA - Reviewed by BONGANI SHADRACK - 17 March 2016
" they provide excellent services "
" great people and highly professional "
CAPE TOWN, ZA - Reviewed by TROND - 12 March 2016
" Effective booking at reasonable prices. "
" Good service and execution, very proffesional. "
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