" Something that's been bothering me for a while... You select a car-type (e.g. VW T-Roc or similar) and you most often get the similar. But the similar is not comparable to what you chose. For example, I got an Opel Crossland as similar to the T-Roc. Only in Opel's wildest dreams... "
" All good. Friendly and knowledgeable staff, helpful with some directions. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great price, good cars, good staff "
" Great staff there, might be better off booking direct if you're local "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have been a longstanding and very satisfied customer of Auto Europe, but things such as this with significant financial consequences should be highlighted and not buried in the small-print. "
" In general the rental went very well - nice car, efficient service, pleasant staff - but hidden in the small print was the fact that they needed a credit card and that this credit card cannot be American Express. This left me needing to pay a large amount of additional cash to bring the excess on the car down to zero. This made the car rental price unattractive and much more expensive than I had expected/been willing to pay. It was not a great financial welcome to Slovenia! "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best car rental platform. "
" Staff was efficient and helpful. Good service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went well with pick up and drop off and helpful staff. "
" Would highly recommend! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" My rentals with Avant Car are always quick and easy with the collection and drop off and the assistance of the staff. "
" Easy collection and drop off. Staff quick and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great staff, knowledgeable as well "
" very nice and clean car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good selection and ordering process "
" Very good car; very central location to pick up the car; easy process to return the car at night. Two negative points: a) they do not accept American Express and it could prove to be very difficult to absorb the guarantee on a Visa card b) I called a few days before to ask whether they could take the guarantee for the car on the credit card of the second driver and they told me yes. Upon collection, this was no longer possible. Miscommunication between 2 of their employees. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all good "
" Urban was very friendly and provided good service of showing the car into details and lending me a charger for my iphone. Vehicle was in excellent state but somehow I expected a more sturdy car. Overall I am happy and I didn't know the company before. I will be renting more with you. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I like autoeurope and I rented a lot from their website but problem is that whenever there is a problem I cant get in touch with them and thats a big problem for me. If I find a company like autoeurope that I can get in touch with their customer service whenever I need help then I will stop renting through autoeurope. "
" Staff at the pick up very extremely unhelpful. They gave me a very high price first and they said the car was ready. I didnt take that offer and I made the reservation on autoeurope which was much cheaper and after making the reservation through autoeurope and I received an email that said reservation was confirmed. Staff at the pick up didnt like this and they made me wait 15-20 minutes and they said the reservation wasnt not confirmed yet eventhough I received a message that it was. After 15-20 minutes they said the the car was not ready and needed to be cleaned (it was ready when they tried to rip me off) but all the sudden it wasnt ready and they made me wait another 30-40 minutes. Horrible staff at the pick up, drop off staff were nice, but pick up staff were horrible "both of them, they were like muggers waiting in the corner to mug you" I will never rent from this company again, ever. It was too obvious that they try to rip people off, I could see the $ sign in their eyes. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Smooth and eay to book online, and the backing of another organization was appreciated. "
" Smooth service, but slow to check out. Great staff, car in great condition, and overall a pleasant experience. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is my favorite website and I always rent cars here, best prices and I love the flexibility and also the insurance offered "
" always lovely staff, great cars, I am super happy with Avantcar "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" It was an easy and pleasant experience to rent a car from this office. Friendly people and good car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I never rented the car because they wanted to give me a car that I didn't like and the service was not good. "
" I never rented the car because they wanted to give me a car that I didn't like and the service was not good. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Easy booking process, good prices, good insurance option. "
" Quick pick up process, drop off also without any issues. The car was basically new, clean. Overall good service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went great! "
" Everything went great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Slovenia is a wonderful country to drive in. The roads are i good condition and the mountain region is stunning! The best way to experience the country is by car for sure! "
" I rented a car at Ljubljana airport and returned the car in Avantcar city center office. In both offices everything went smoothly and without any hassle. It was really a pleasant experience to use Avantcar and if I ever rent a car in Slovenia again, I will certainly choose Avantcar. Ten points!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I often use Auto Europe and often I take the offer from Avantcar because I have good experience with them. "
" Everything was perfect. Kind welcome, the car was nice, explanations clear. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nothing to comment about "
" Fast staff, nice car and easy drop off. The only little dark point is it's an obligation to take full insurance if you don't have Credit Card but a Debit Card. (not a big deal actually) "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Everything was as promised, EXCEPT the additional fee for crossing the border. This was 10 EUR per day, which I didn't know I needed to pay additionally, even though I indicated in the form, that I will travel to foreign countries. Although this was mentioned in the fine print (as I discovered later), I found your service not transparent. I expected to pay what I paid online, I wouldn't have ordered the car, had I known it will cost me 50 EUR more (almost 50% more, than what I paid first). Therefore I will probably not use your service any more. There are few things I hate more than hidden costs in fine print and car rentals seem to be diseased with this. Just tell me how much it costs, its very simple, like everything else. Also I don't appreciate you have default settings for questions 1, 2 and 4 of this form, it will give you scewed and unrealistic results, which you will falsly interpret that you are doing a good service. "
" Everything was as promised, EXCEPT the additional fee for crossing the border. This was 10 EUR per day, which I didn't know I needed to pay additionally, even though I indicated in the form, that I will travel to foreign countries. Although this was mentioned in the fine print (as I discovered later), I found your. "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" So far regarding car rental withaut any problems. "
" Everithing simple and smoth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nothing to add. "
" Nothing to add. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience I am using this site again this week. "
" Very good and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A lot of advices given about the country "
" A lot of advices given about the country "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will always recommend taking out complete insurance cover to avoid being billed for imaginary "damages". "
" Car was in tip-top condition and did not give any mechanical problem. The GPS was not of much use, sometimes giving incorrect directions and useless for actual addresses inside cities or even finding the airports! The nit-picking to find "damages" to the body work of the car on return, really very minute scratches etc. left a poor taste. The employee then finally said they were so minor that it was possible that it was overlooked by the person delivering the car earlier. I had chosen complete insurance cover otherwise I am wondering how many thousand Euros you would have charged for "damages" "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Very nice Experience "
" Xx "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" A 19 euro insurance policy was added to the base hire but not easily visibly in the receipt. We needed to take out an extra 48 euro insurance policy with avant car and knew this before picking up the car so rang auto Europe to cancel their insurance. They wouldn't refund the amount. "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Ordinary car rental but at the end I was in a hurry and they expedited the check-out without any fuss, saved me several minutes so I could catch a bus "
" Smooth, professional, fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" Great, only annoying that prepaid credit cards are only accepted if you buy an additional service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no complaints "
" When i picked up the car, its engine ran poorly and had bad mileage. however, when i refilled the gas tank, the engine began running normally. It appeared that the car has been filled up with a bad fuel (likely not the rental car company fault). "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" the overall experience is good. One point to clarify is that Avantcar asked for e1500 as rental deposit is high and Auto Europe never highlight on this deposit when we signed up for the car rental "
" good service "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Easy on-line booking process, very competitive prices, trustful services. "
" Professional and efficient service, good fleet of cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Worst experience ever . They will steel your money as much as they can . They tried to cancel my confirmed and fully paid booking and the tried to force me to rent a car and pay again after 2 hour throw phone they closed the line on my face i had to make calls with the rental car company "avant" and they send me to another city to pick up the car from there also they said if i dont like that i pick the car up from another location where i already choosed then i need to complain !! "
" Worst experience ever. I will never do that again and i will always till about the worst experiance with autoEurope.eu !! As well avant car bled branch they dont work in office working hour they close all the time whenever you go there another lady in the office beside she always says they just left from 5 min !! U will never find anyone !! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 3
" We always choose auto Europe as we have never had a. Problem. Avant car hire in Ljubljana airport are very efficient and very pleasant to speak with very professional. We are now waiting to book three more hires "
" As said about avantcar in previous box "
" Great service. Got upgaded from economy to compact. Got vw Golf with 14k on the clock and high end equipment. Only complain might be that avant car is open only until 2PM on Sunday and there is no possibility of keys drop box (at least not in Maribor). "
" Almost new car for 11d, nice personnell, everything went smoothly. Would recommend. "
" I find very high the cost of Euro 95 for total cover insurance "
" good provider, less expensive than booking via pages of car rental companies "
" great service, quick, friendly, helpful "
" convenient, reliable, less expensive than rent a car provider "
" quick, reliable, helpful, changed my car after realizing that the front light has not been working "
" Easy too book, very flexible, working with reliable companies. "
" Avantcar might be my favourite car rental in Slovenia. Good cars and good service. "
" I use to use autoeurope and i never had any problem but i tryed to call them friday at 20.00 and i couldnt.... "
" I have been some problems with the car. 2 wheels broken in an island in croatia. They said i had to found where to repair it by myself because it was going to be cheaper for me??. I called so many times to many numbers to find a car assistant (it is a cost for me) and i could contact to a car assistant who i had to pay too. We had to go out the island that day and in the garage didnt have the same brand wheels and they said i had to wait 3 days to have the same brand of wheels or put 2 wheels of other brand. I said that i had to go out the island that they and they changed the two wheels with 2 of other brand.I had to pay other 200?. Now avantcar say to me that they are going to take from deposit money to buy 2 new premium wheels.incredible "
" Love renting a car via Auto Europe. Seems to me they have best prices and also I like their offer for insurance. "
" Always nice staff. Good cars. "