ALAMO BY ENT IRELAND Car Rental Reviews

DUBLIN, IE - Reviewed by HEATHER - 18 November 2024

" The disconnect between what I thought I had paid for with AutoEurope and what Alamo said I had by way of coverage on the car was frustrating and cost me additional money. "

" Alamo was great, but they indicated that I did not have comprehensive insurance and would need to put a 2500euro hold on my credit card. However, the documentation I had from you all indicated that what I had pre-paid for was comprehensive and that only a 250euro hold would be needed. So, I ended up having to pay more money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by KEITH - 30 June 2024

" Easy process. No priblebs "

" Desk personnel was friendly and explained everything. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by CHUNG KEUNG - 07 January 2024

" Overall great experience all around. "

" The staffs were very helpful from start to finish. This is especially the case at the end, as we only realise a friend of us has left his keys in our car without us realising it. Both Adina and Tim are very helpful and they ensure our friend was able to pick up the keys the following day. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by MICHAEL - 01 August 2023

" Wonderful experience with autoeutope and Alamo/Enterprise! "

" Staff was so friendly and helpful! Only issue we had was that we paid gif GPS and when we put in postal codes for air bnb's it could not locate so we had to activate our phones instead. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by STEVEN - 12 June 2023

" Start to finish, this has been a positive experience. "

" The staff were all consistently friendly and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JANEZ - 08 November 2022

" Swift and fast service, no complications. You get what you paid for. "

" Very professional and friendly staff on counter, very fast pick up of the car and also drop off. Car in perfect condition ... actually a new one. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by RICHMOND - 30 April 2022

" As above "

" Made the process painless. Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by CANICE - 07 January 2020

" Can you help us with being reimbursed for this unexpected expense? "

" Thank you for the opportunity to share. We had a very bad experience with this rental in Dublin. We had requested at the counter that we not be given a diesel car. When we were given a upgrade we asked if it was diesel we were told no. We drove away and refueled with gas a few days later only to find out that it was a diesel. we had to incur a charge of €240 to change out the diesel. Alamo refused to acknowledge that they had not told us it was diesel and they declined to return our €240. There was no note on the paperwork, no sign in the car- only s small sign on the inside of the fuel cap. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by PAULA - 01 October 2019

" I felt we got a good price on our rental, the car was clean and in good shape. Service was terrific. "

" Everything was easy. When we picked up the car, the person giving us the keys gave us reassuring advice on how to drive on the left side. Drop off was easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MAREK - 31 August 2019

" I have got a free upgrade and I was more than happy. "

" Perfect services, great value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by ALEJANDRO - 30 August 2019

" It was ok "

" The delivery at Cork was very slow. I arrived 1.5 hours earlier and it was the only unattended counter. It took an hour to prepare (they said the car wasn't prepared yet because I was the first customer, which makes no sense) and give me the cars. They also indicated me the wrong parking spot to pick up the car "

Value for Money: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by ANNA - 20 August 2019

" It'd be great if there were more shuttle buses, and bigger ones, seeing that they are in higher demand than other rentals. "

" Everything is clear and fast. All the processes are run smoothly. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by FRANCIS - 01 August 2019

" Alamo provided first-class service when I hired a car in Dublin recently.The staff were efficient and friendly. The vehicle was brand new and in impeccable condition.The pick-up and return procedures went smoothly.I can unreservedly recommend Alamo if you are renting a car at Dublin airport. "

" The vehicle was brand new and in impeccable condition.The pick up and return process went without a hitch.Tge staff were efficient and friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by BOGDAN - 20 June 2019

" Everything was smooth. "

" Everything was smooth. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by CARRICK - 17 June 2019

" Booking was easy and understanding the different insurances was easy thanks to your guides and info. "

" AutoEurope found the best price and service was excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by KRISTIAN - 03 June 2019

" same comment as above around end provider having clear and consistent insurance terms as agreed to on AE "

" a surprisingly pleasant experience all round. only issues for me are the obscurity between the insurance excess from AE vs the car provider - this is generally the case for all car rentals - i believe we were told it was ~1800 from AE and 2500 from Ent "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by NEIL - 09 January 2019

" Booking car was easy and process online was smooth. Customer experience with a car that I was paying over 1k didn't meet the bar especially for a 2 week period. "

" Antenna on car was broken. Long journeys were tough especially when radio wasn't working and we didn't bring a supply of cd's with us. Twice I had to inflate tires in two weeks as the adjust tire pressure gauge appeared on dash console. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 4

DUBLIN, IE - Reviewed by JASON - 29 December 2018

" Auto europe were fine "

" We were very happy with the car and the service. But we booked an Opel Insignia but they gave us a Skoda Superb. It had dents and a wing mirror had broken plastic. It drove fine but I am more familiar with the Opel so it was irritating to try to learn how and where all the switches and controls were. The car drove fine and was big enough to carry everything we needed. The people at Dublin were 100% first class and super friendly and helpful. Very appreciated their patience and consideration. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by MUHAMMAD AFFANDHI - 23 December 2018

" Nil "

" I'm sorry. Unable to give any comments as I had cancelled the trip to Dublin due to unability to purchase the flight ticket. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by CALVIN - 27 October 2018

" I think the consolidation of various brands into one counter experience makes it a negative experience for the customer. "

" Incredibly slow process getting the car. They said it was because it was a Saturday morning. Took all the patience you could muster. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by RUBEN - 27 August 2018

" fine "

" Staff very friendly and efficient. Vehicle was not entirely cleaned and in bad condition (although i don't mind about the latter) "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

DUBLIN, IE - Reviewed by BENJAMIN - 06 August 2018

" Everything was great and they were very accommodating when we wanted an automatic, thank you "

" It was great, the sales counter was polite and explained everything very well "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by LASZLO - 24 July 2017

DUBLIN, IE - Reviewed by RUSLAN - 06 December 2016

" Usefull site with the possibility to compare and choose the best solution for rent a car in every country. "

" Very comfortable service. We have a good car at very good price. "

CORK, IE - Reviewed by BRYAN - 11 October 2016

" We changed our travel stay plans twice and were well accommodated with these changes. "

" Car was good clean car. "

DUBLIN, IE - Reviewed by BENJAMIN - 31 August 2016

" All fine except the hard sell on prepaid fuel. The assistant said I'd definitely need a full tank, yet there was about 30 euro left in the tank when I dropped the car off. I was told they'd refund the rest but I only received 15 euro back. Absolute scam, I'll be very wary about using Enterprise again. "

DUBLIN, IE - Reviewed by MARTON - 12 April 2016

" The extra coverage was actually more expensive than the base rental price, but maybe it's normal and country-specific. "

" The car was poorly maintained. We got the car with friver side headlight blown (which is actually not street legal), the suspension was worn out and the silentbloc bearings were in bad shape (the car was bouncing and not keeping direction well on narrow, bumpy rural roads). We opted for the "get full tank - bring it back full" option, and luckily we noticed that the tank was only 70% filled when we got the car - we could register this in the rental agreement. "

DUBLIN, IE - Reviewed by COLIN - 27 March 2016

DUBLIN, IE - Reviewed by GABRIELLE - 18 February 2016