" . "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Called to autoeurope to solve issue with deposit amount -even though - autoeurope was helpless - just mentioning that its a problem of Wiber, who did not updated data in autoeurope system "
" The value for the deposit mentioned at voucher does not correspond to reality - asked. It was 1000 more "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" I did take out the full insurance policy cover. This is expensive and could be lower, it was twice as much as what the car hire cost for three days. It does give piece of mind and my fuel deposit and invoice was emailed to me before I had got to the airport without and nasty surprises. "
" Efficient. Collecting the car from the staff was very easy, although I did collect the car from ring dropped off and not picked up from the airport. I say this as when I was dropping the car off there was a lot of people waiting to collect a car but then it was good Friday. On handing the car back I asked the person who was driving the mini bus back to the airport who do I see to hand it back and she said me. She then went to inspect the car and came back within 5 mins and took us to the airport with others. Very good. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" For me, this is the best car provider. And, therefore, I am repeatedly using it for nearly 10 years. "
" Cheap, fast and reliable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" good "
" a lot of time lost at the rental, the lack of sign at drop-off, staff overwhelmed by the situation "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" I was very happy that Wiber was not pushing me to buy additional insurance. I paid the deposit of 1000 euro and that's it. The experience was in that way good. I had to scan a Qr-code and then I would see all the damages of the car (on a website). I could add other damages to the car, so I did. And that was a very easy and comfortable way to track what was there when I got the car. "
" When I arrived I try to reach the number from Wiber, but lucky enough when I called your number, you were very friendly to help me. When I had to bring my car back, I had to wait a bit. But they worked with a ticket system and that went quite fast. And after they checked my car, I received directly an email with confirmation that everything was fine and that they would give my deposit back + money for full tank of fuel. That's the only thing that would be nice to know in advance, that they want you to pay 72€. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Absolutely positive about WIBER "
" Very happy with the service, friendly and professional, no issues whatsoever. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wiber is not situated at airport as autoeurope page is saying! I thought that I got a good offer from Wiber that is situated at Airport. I didn´t want rent from company that has office outside of airport, shuttle bus is not a good solution, you don`t know how long it take returning to airport. "
" There is a shuttle bus from airport to Wiber office, where Autoeurope customer must wait longer than customers that have booked direct from Wiber. Returning back to airport took also a quite long time, there was many customers and only few shuttle bus. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" I will rent again with Wiber! "
" Great work, i trust this Wiber company, the staff is very helpfull. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice car! "
" Very good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price-quality rate. I do not like the fact that you cannot call for free when booking because of foreign number. Only possible to chat for free. "
" Good and new car. Staff was as efficiënt as possible. They were understaffed because one member was taken ill. Shuttle from airport took a long time and was quite stressvolle because we could not get contact with the office dus to understaffed situationeel. But in the End worth the wait, because of good price- quality rate. Transfer back to airport was very quick. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" Tha car was in very good shape. Bad experience with the pickup from the perdonel. Too much wait for going and return to the airport, from the cortesy transportaciónfrom wiber "
" At the pick up the agent ask try to sell insurance telling the dangerous Mallorca is Also was not helping, asking for more documents than necesary. He told me that the price that I país was too low. From were i hired the car. For a better service I ahould use their rental web Page, so I will be covered with all the insurance. In the drop off we had to wait more than 30 min to go to the airport. "
Value for Money: 9 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Satisfied with Auto Europe services! "
" First time with Wiber was great. only thing, it was hard to find the transfer point :) at airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Instructions for pickup via shuttle was not clear via autoeurope "
" Only one worker at check in. Obvious they prefer the self check option but no one used it. Leading to a long line after the shuttle "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Not too bad "
" Great car but staff a little abrupt "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Quick and efficient, I will be back again. "
" No wait for shuttle on arrival, very quick and easy pick up and return. Will be back! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Overall satisfied. Pickup and drop off very smooth and shuttle to and from airport was well arranged "
" Agent tried to sell additional insurance despite telling I took the autoeurope insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" As above "
" Fast and efficient service from pickup to return, impressed, would recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Drop off delayed us and almost lost our flight (boarding was closed when we arrived). "
" Car full of scratches. Complicated process and i took personal photos of every scratch so as not to be charged in the end-which was helpful in the drop off! Take photos of every scratch you see at the pick up and save them at your phone, and do not trust only Wiber online system. Take time for drop off, i got the plane last second, because of the transport to the airport. Many passengers and not enough places at the van. I took the third van, and almost lost my flight. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 6
" fine "
" Pickup from Malaga airport was fine - office is very close to airport. I was a little bit worried when signing in - there was a little bit of hard sell on the no-excess cover, and every tiny scratch on the car was recorded. They were a bit vague about what constitutes damage (nowadays many car hire companies have a definition such as "5mm long 5 mm wide") - and any damage inside the car was NOT noted on the damage form but recorded "in the computer" instead. Wiber is new - so car was nice and new - only about 20k on the clock. However - returned the car a week later, no problems. Walkaround - no discovery of new micro-scratches, no problems at all. Staff all very polite and friendly. SO overall good experience - but pay attention to existing damage, perhaps record it yourself.... "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" little waiting time for the shuttle to airport "
" I have waited about 20 minutes before been served for the check-in, which is reasonable enough but there is no clear queue. the member of the staff at the check-in counter tried the utmost to be kind, but for my tastes it was a little too much. As usual for the car rentals, they push you hard to take full insurance. even by scaring you about the high costs of damages. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Agent should not scare us and try to sell more Insurance. "
" Wiber agent tried to sell me additional insurance at 137 Euro, though my booking already had insurance coverage. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" We have hired cars via Auto Europe a number of times and we have always been satisfied "
" The staff was very nice, and it was easy and quick to pick up the car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10