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WHEEGO POLAND CUSTOMER REVIEWS
WHEEGO POLAND Car Rental Reviews
Average Rating for Wheego :
Showing Results 1 to 3
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WARSAW, PL - Reviewed by KRYSTYNA - 21 September 2025
" I did not ask for an upgrade. I was given automatic instead of a manual that I've asked for. The car had so many tiny scratches that there was really no way to ascertain how many there were without decent size screen view or a print-out. When I collected the car I was told that I had to give v. high deposit because I had not taken the insurance with them (despite the fact that I paid my on-line rental with the good debit card that gives the rental cover I was told that does not count because all invoicing is issued at collection with my credit card - used for deposit)! Simply not true. At return, the representative had inspected the paint work meticulously and found a tiny scratch that was not on the original document. He insisted that because of my rental class (I was upgraded without asking for it) I will have to pay (2300 Polish zloty = c. 500 £) for the damage and not to worry because my insurance should return the money no problem. That scratch, if anyone is going to bother, will come off with a good polish. I still have not received the documents that apparently he was going to send directly to my email address. I have just been taken for a ride and I do not appreciate it. "
" I did not ask for an upgrade. I was given automatic instead of a manual that I've asked for. The car had so many tiny scratches that there was really no way to ascertain how many there were without decent size screen view or a print-out. When I collected the car I was told that I had to give v. high deposit because I had not taken the insurance with them (despite the fact that I paid my on-line rental with the good debit card that gives the rental cover I was told that does not count because all invoicing is issued at collection with my credit card - used for deposit)! Simply not true. At return, the representative had inspected the paint work meticulously and found a tiny scratch that was not on the original document. He insisted that because of my rental class (I was upgraded without asking for it) I will have to pay (2300 Polish zloty = c. 500 £) for the damage and not to worry because my insurance should return the money no problem. That scratch, if anyone is going to bother, will come off with a good polish. I still have not received the documents that apparently he was going to send directly to my email address. I have just been taken for a ride and I do not appreciate it. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 5
KRAKOW, PL - Reviewed by SZYMON - 11 June 2024
" We have are travelling still and have tried to call your centre. It's been very hard to get through as your post rental dept seems to never be open. "
" We had an appalling return. There was a minor scratch on the back bumper, one in a rental car that would be considered very normal. It was very likely there for many months. We did not notice it during the walk through and honestly would not have mentioned it as it was so insignificant. During the walk through we also didn't notice the drivers mirror that was completely cracked. We went back and let the worker know. Telling you this to show that this man was not actually expecting the car for defects during the pre rental. When we brought the car back this same man accused us of causing these scratches and told us to pay 180 Euro. For minor scratches! That we didn't make! "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
WARSAW, PL - Reviewed by JERZY - 26 October 2023
" The car was fine. The staff was friendly. The price was moderate. However, you should take detailed photos of a car on pick-up. Deposit is high and returned after a relatively long time; but this seems to be a problem of the banking system. "
" When picking-up the car no mention was made on possible scratches or dents. I found just one and pointed to a staff. On drop-off another staff checked the car very thoroughly and pointed me couple of very tiny scratches. Fortunately, I have taken several high-resolution level photos of the car on a pick-up. Otherwise, the repairing of these, most likely, would be charged from my deposit of €827. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10