Auto Europe
- North America
- Central America
SIXT NETHERLANDS CUSTOMER REVIEWS
- 7.5
- 7.8
- 8.4
- 8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SIXT NETHERLANDS Car Rental Reviews
Average Rating for Sixt :
AMSTERDAM, NL - Reviewed by SANDEEP - 11 January 2025
" Car which was booked was not provided. No support to change the car category or refund. Staff was pushing for higher category car with more charges. 2 hours wasted to pick up the car. Have to follow up after returning the car for invoice. "
" Worst experience, false commitment, incorrect car and no support after delivering back. Need to follow up for invoice etc. No support from staff. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
AMSTERDAM, NL - Reviewed by MARIE PIERREMONT - 05 November 2024
" very pleasant team at pick up. But the car I had booked did not seem available ... "
" I was suprised to be given a Volvo XC 60 when I had booked a car more expensive in the options and I wanted a berline car. Normally car are amazing but this time it was not the car I was expecting. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
AMSTERDAM, NL - Reviewed by TSOCHOU - 16 August 2024
" No further comment "
" The staff was not very helpful. Our flight was about one hour delayed and they said, because of the delay they gave our car away, although it was not our fault. To Peugeot 2008 is not similar a C3. With the excuse that our luggage wouldn't fit into a C3, which was the only car available at that moment,they "forced" us to take a much bigger car and of course more expensive, in my opinion, without a reason. I personally have o yaris cross which is similar to Peugeot 2008 and all our luggage fitted inside. I am very unsatisfied. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 8
DEN HAAG, NL - Reviewed by CARMEL - 17 December 2023
" Auto Europe was okay but Sixt weren't. "
" I had booked a BMW Class 1 specifically Petrol. When I went to pick up the car I was told there was nothing available. I was offered a hybrid or an electric which were no good for me considering where I was going. Not to remain without a car I had to upgrade at a reduced cost of €24 per day. This with GPS and amending insurance added €226 to the already €276 for 3 days. I feel cheated. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by ZACHARY - 27 May 2023
" Other than the above, and return of deposit no problems. "
" Sixt is good. The pick up point needs a little work. I know there is no place to keep cars at train station. But a 15 minute walk to get car, with elevator out kind of was hard for my 73 yr old father "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ABDULKARIM - 23 March 2023
" All information should be clear for any extra charges. "
" When I booked I mentioned that I will be going to Germany. They should tell me that it will be extra charge for winter tyres so I might change the supplier. But they told me that at the counter it's 200 euros must be paid. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by PIM CORNELIS - 12 February 2023
" Always my no.1 choice searching / renting a car in Europe "
" I prepaid the car but returning the car with 1/2 a tank resulted in 145 euro extra costs! That is about 5.- per liter! "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by SUAT SAYGIN - 14 December 2022
" It was a flawless experience "
" It was a flawless experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by NICOLAAS - 08 December 2022
" My laptop was accidentally left behind on the baggage trolley after pick up of the car. We were stressed and in a hurry because after our arrival at the airport my sister called me and told me that my mother had passed away. I tried to contact the sixt staff at the pick up desk but it was not possible to call them and ask them to look for my laptop. It's absolutely unacceptable to not providing a contact number for their clients. "
" Counter staff slow, not professional. Only spoke English. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 9
UTRECHT, NL - Reviewed by HOE CHUEN - 02 November 2022
" Spent almost 3 hours at the counter to collect the right car booked, finally was given what we dont really want! "
" Not given what we booked. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by KHALID - 14 September 2022
" It the first time and will be the last time. "
" The experience was bad. The car rental agent was unprofessional as she did not honor auto europe contract and decided to doen grade the class of the rented car by offering a Audi Q3 as a replacement for BMW 5 series. She than offered Q5 and condideted it as an upgrade and imposed additional charges and fees. Never the less the provided car had some scratches and paint damage to the front bumper and driver side mirror. The fuel tank was 3/4 full and demanded to return it full. What made it worse is when I complained to auto europe, the agent provided fals statements and wrong accounts of the incident!. Unfortunately, auto europe sided bt the car rental agency and ignored my complaint. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 5
AMSTERDAM, NL - Reviewed by AHMED - 13 September 2022
" I actually recommended autoeourp to a frind of mine, but he went through a terrible experience with sixt and autoeourp didn't support him. "
" Counter staff are so terrible. They kept me waiting for 1 and half hour. Trying to convince me to upgrade my car selection with addational fees. Not professional at all. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 5
AMSTERDAM, NL - Reviewed by IVAN - 01 September 2022
" A long time customer "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by MORDECHAI - 03 July 2022
" Pricey "
" It was very pricey now "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by CLIVE - 04 June 2022
" Good "
" Lond wait at pick up desk. BMW wasn't easy to use with Car Play so I changed it for a Kia which was excellent "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by NIKLAS - 22 April 2022
" Auto Europe has received a minimum of 3 e-mails from me with reminders plus a phone call where we are claiming full compensation for the car rental failure to provide us a car seat for our daughter. It is not even legal to drive in NL without a child seat neither could we or would we want to travel for hours with our 2 year old in the back seat? Remains to be settled by Auto Europe. Accordingly we will see if we will use your service again in the future. I am still waiting and i am available over niklas.klingh@gmail.com and/or phone number +40736670007 Thank you! Best Niklas Klingh "
" The vehicle was booked with a child seat for our 2 year old daughter. Upon pick up of the vehicle there were no car seats available and we had to leave without the car. This resulted in extra costs for us on our holiday and lost time traveling to the schiphol airport and back in vain. A simple phone call ahead of the pick up of the car would have saved us hours, and half of the trouble. After this incident we have been in contact with sixt as well as the third party Auto Europe to recover our money but until today 22 april we have not received an answer. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
AMSTERDAM, NL - Reviewed by LASZLO - 20 April 2022
" everything went great, as always "
" everything went great, as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by JONATHAN - 09 March 2022
" Very pleased with Sixt lately! "
" Great flow - just didn't like the Audi a lot - not the most handy car for navigation and comfort. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by RENE - 06 December 2021
" everything was excellent, except for the drop off. even if it was during working hours, there was no one at the renting office, I have waited for 30 minutes, time in which I called on the telephone numbers shown, but no one answered. In the end someone replied me on whatsapp that I should leave the car in the 24h drop off zone, which is HARD to find. Overall, it took me almost 1 hour to do something that should've taken 10 min max. "
" the Eindhoven office was excellent, friendly and supportive staff, but the one in Utrecht, a total nightmare, no employees at the desk, although they have program until 20:00, at 18:45 the office was closed. finding the 24H drop off box it's like a treasure hunt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by CHEZY - 17 October 2021
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ALEXANDRU - 14 September 2021
" Super satisfied all the time! "
" I rented an SUV and they didn't have it so they upgraded my reservation for free and I got an Audi S4 which was awesome! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ROEL - 04 August 2021
" Autoeurope confirmation doesn't guarantee that one will actually get the car from the actual rental company. "
" I was rejected the car by Sixt didn't accept my 2 in 1 card (a new technology card that combines Mastercard and Bank card) issued by South Korean banks and lost the entire rental fee that I've paid to autoeurope. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
AMSTERDAM, NL - Reviewed by MYLENA - 24 May 2021
" Efficient "
" Great and fast check in at sixt "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by MYLENA - 09 February 2021
" autoeurope customer service is extremely poor and lied to me and the manager of sixt I had with me when a reservation issue occured . Jay his mentioned some ways to solve the issue and then admitted he was not sure after 30 minutes on the phone . no solution and basically a very poor service "
" helpful but clearly abused from the situation and made me pay twice for insurance per day ... as autoeurope was unable to help. A very sad situation where I ended up paying for 60 euros per day to insure a car.... "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 8
AMSTERDAM, NL - Reviewed by JOHN - 06 October 2020
" Note if you buy through autoeurope (at least for when we booked) you get unlimited mileage, whereas if you rent directly through Sixt you get fixed mileage. "
" Very nice staff, but be very careful on insurance, car models, and where you're driving. Also note the pick up point for the car is about 5-10 mins walk from the Sixt counter in the station - not a problem for most people I assume, though if there are lots of people picking up at once I imagine there could be a delay. On insurance, it may be better to buy from autoeurope. But in any case skim the policy before you collect the car. We just got the standard one (with a 950euro excess) through autoeurope, and were told at the Sixt counter that the excess is *per damage*. So if there are four damages the excess is 4 * 950. They wanted to add on 400euros or so to reduce the excess to zero (including windows and tyres which they said weren't included). When I asked how they knew the insurance policy of Autoeurope (I think I'd bought their insurance, rather than buying Sixt insurance through them, but I may be wrong), they said they were just talking about Sixt insurance. So the moral of the story seems to be decide what insurance you want in advance and buy in advance from Autoeurope, not from the Sixt counter. In terms of car models, they didn't have the car I'd reserved, and wanted to (in practice) downgrade, although they said it was in the same category. They were nice and found a similar car in the end, but that was I think just luck. Re countries to travel to, they mentioned that certain models (generally German cars) aren't allowed to go to some countries in Eastern Europe for insurance reasons. I stupidly didn't check the full list and didn't realise how long the list was - make sure you do. That all said, staff were nice. Drop off is very quick/efficient and they seem to just check for significant damage not anything minor (not that we caused any minor damage, but was interesting how different the pick up and drop off damage checks were). "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by RAFAL - 01 October 2020
" Na "
" Na "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by DANIYAR - 22 September 2020
" AutoEurope is a good tool to find the best price – it was actually cheaper and better package (i.e. unlimited mileage) compared to hiring a car directly from SIXT. "
" They requested me to provide IBAN to return deposit of €300, but the form on their website doesn't work (gives an arbitrary error). I've tried to contact them but there's no helpline phone number on their website, only another form to get in touch. Tried to use it and it doesn't even send a confirmation that they've received my message so now I'm just sitting in oblivion, I guess? "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by RICCARDO - 12 September 2020
" Always a pleasure to use Auto Europe! "
" Overall good experience, however, staff at airport not really efficient and deposit release takes long time. "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by RACHID - 09 September 2020
" I have been using Autoeurope fo rmore than 5 years and they are always extremely helpful on the phone and they always have the best options. WIll be using them forever :) "
" Sixt Amsterdam was very professional. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
AMSTERDAM, NL - Reviewed by RUTH - 31 August 2020
" Always great value and great cars "
" Easy, great value and good customer care. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by SOUNAK - 27 August 2020
" Ultimately, it's auto europe's responsibility to provide me a suitable vehicle and if not possible, initiate and process a quick refund. I have called and written multiple times just to know the status of the refund process. I was even given an unfavourable response which seems logically unacceptable. I would urge auto europe to process the refund request as early as possible. "
" The car I was offered was an 8 seater van whereas I booked a 5+2 seater. This was much larger in size. I was ready to pick up from alternate locations in Amsterdam but even then they couldn't provide me a vehicle that matched the size of what I booked. Moreover, the counter staff said it would be refuned from their side due to their incapacity to provide a suitable vehicle (to be processed through auto europe) which is till not the case. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
AMSTERDAM, NL - Reviewed by AIJAZ - 05 March 2020
" No further comments. "
" I reached the Amsterdam Airport along with my family (including my two very young daughters) to pick the pre-cooked car. The counter staff refused to accept my Visa Electron card to reserve 300 euros as security deposit. I could not offer any other security and, therefore, the counter staff refused to give the car. It was a huge inconvenience for me and my family. May be sixt should consider families and accept the Visa cards as well. Bad experience. Even I didnt touch the rented car, Auto europe confiscated my advance money of 300 euros and refused refund. How unfortunate. I would neither try auto europe again nor recommend it to anyone in my network. Bad policy, bad company, bad attitude. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
AMSTERDAM, NL - Reviewed by DAVID - 02 January 2020
" Good and fast. The main condition I was looking for is unlimited km "
" The drop-off was not that clear to me and I was not sure if all was ok about the place I parked the car. I was a bit worried to have left the car on a "normal" parking where the car could have been bumped and where I was going to be responsible for. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ROMKE - 01 January 2020
" Auto Europe has been trustworthy and offers competitive pricing. "
" They provided the car that I had reserved with no hassle and no issues. Very positive experience. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by MARTIN - 21 December 2019
" Enjoyable "
" Very nice experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by GEORGIOS - 10 November 2019
" The SIXT clerk suggested to me do not buy additional insurance from the iautoeurope site because in reality I'm not covered and he tried to convince me to buy a new one. I don't know if he was right or not, I didn't buy another coverage that I supposed I had, hopefully nothing happened. "
" . "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by HSIANGHUANG - 15 October 2019
" Good help desk when I get trouble. "
" Staff starts to serve in the rental desk on time & friendly. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
AMSTERDAM, NL - Reviewed by MOHAMAD HAILRUL - 29 September 2019
" services very good "
" services very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by EIRINI - 23 August 2019
" Good deals "
" Very good car and customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROTTERDAM, NL - Reviewed by PETER PAUL - 13 August 2019
" Na "
" Na "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
HOOFDDORP, NL - Reviewed by JOHN - 03 August 2019
" Overall good. "
" Overall was very good. The location was off airport property and there was no shuttle from the airport to this office. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by PUNEET - 31 July 2019
" Autoeurope has good collection of vehicles and last minute offers. Although they need to provide more clarity on supplier terms and conditions. "
" I had booked through auto europe which included full insurance (refundable deductible). However, at sixt they said that they dont know anything about autoeurope insurance and if I want full insurance, i have to buy from sixt. Why do they have sale via autoeurope when they don't know anything about autoeurope offers. Is this a trick to earn extra from customers? Also, the guy at sixt mentioned that the vehicle has green sticker for germany, whereas the delivery guy couldn't find the sticker in the car and didn't know anything about it. The vehicle itself didn't have enough power and I was not advised about it even though I mentioned during pickup that I will be driving to swiss Alps. I could smell burning of clutch plates on steep uphill. Not satisfied with this Sixt experience :( "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 4
AMSTERDAM, NL - Reviewed by DARI - 20 July 2019
" The waiting line took a long time. The GPS wansn't very good. Asside of that all was perfect. "
" The waiting line took a long time. The GPS wansn't very good. Asside of that all was perfect. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by ADAM - 01 July 2019
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by PANAGIOTIS - 16 June 2019
" Our experience with this car was beautiful .we felt safe and secure. "
" The car was new with no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by AHMED - 13 June 2019
" Please read the feedback written for sixt as it's actually a shared feedback . "
" 1- The guy over there was very friendly . 2-I chose a full size Mercedes E200 Car which was very nice , though for a "full size" it's very small for 5 persons . I've expected that when having a full size I should at least get reasonable room for 5 people in the car. 3-Sixt locked 500 euros out of my credit card , I dropped the keys back in the drop box . Three days later still Nobody confirmed yet that the state of the car is in good shape or even when shall I expect back the 500 euro deposit . I expected at least a mail to inform me about this . "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 8
AMSTERDAM, NL - Reviewed by MUTIEN - 10 June 2019
" It's a very good experience booking via autoeurope. "
" Very Friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ERIK - 23 May 2019
" There is nothing mentioned in terms and conditions that you have to inform car rental company if you be more than 1 hour late. I send an email to Auto Europe how I can claim the 80Euro. as per previous experience when car is not available rental company has to provide you another car on their cost and client should not pay. "
" Upon arrival my car was rented to another person. My flight was arrived in time but I was 2 hours delayed due to issue with my luggage. As per Sixt if you don't arrive in time and there is no delay in flight they rent out the car. As there was no other car in my rental class available I had to pay 8 Euro per day extra or wait until 10PM. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by MORDECHAI - 20 May 2019
" Auto Europe is very friendly user easy, experienced and very trustfully "
" the agent Ms Kim was extremely polite and helpful Pleasure being serviced so "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by ZSUZSANNA - 11 May 2019
" we enjoyed the tour with comfortable car. "
" Comfortabel car, fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ANDRE - 01 May 2019
" Overall experience is great. Where it is very easy to order your booking and the hotline service support is helpful. "
" The provided Car is barely new with very small mileage and in a very good condition. We got an upgrade with discounted price. Drop off in Milan is also easy and yhe check report is received electronically thru email where it is very convenient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by MARILIA - 13 March 2019
" I dont understand why the counter staff did not accept my international driver's license (in english) and demanded my nacional brazilian license in portuguese, claiming that my international driver's license was just a translation and not a legal document. That's is not true. Luckily I had my national DL with me, but I had to open my luggage right there and sort thru my belongings to find it - that's humiliating and unacceptable. "
" I dont understand why the counter staff did not accept my international driver's license (in english) and demanded my nacional brazilian license in portuguese, claiming that my international driver's license was just a translation and not a legal document. That's is not true. Luckily I had my national DL with me, but I had to open my luggage right there and sort thru my belongings to find it - that's humiliating and unacceptable. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by MARCEL - 17 January 2019
" Although the flight number was available to Sixt, they did not have the courtesy to arrange for a solution because the flight from Munich was substantially delayed due to snow. The Sixt counter was closed and the phone numbers for both AutoEurope and Sixt were not available for finding a solution. I called the next day but was rudely told that they could not deal with that as there are more customers. I should have called. Although they would try to arrange the car for the next day, I never received a call that it was arranged. "
" Although the flight number was available to Sixt, Sixt did not have the courtesy to arrange for a solution because the flight from Munich was delayed. The counter was closed and the phone numbers for both AutoEurope and Sixt were not available for finding a solution. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
AMSTERDAM, NL - Reviewed by JOHANNES - 14 January 2019
" Dear person Having being totally delighted with our rental from Verona airport in June 2018 via AutoEurope we didn't hesitate to book again through you for our trip to Amsterdam over New Year. We were thoroughly alarmed on arrival at Schipol on New Year's Eve to realize that the card that you accepted for our pre-booking authorisation would not be accepted by Sixt for a €300 deposit on our booking. Having called your number I had a conversation with a staff member who had only one suggestion, to try to buy local insurance to allay the risk we presented. No luck. We had no option but to hire a car from another provider which we did. Avis happily obliged and accepted the very same card. In effect you have in your possession €245 euros or so of our money for which we received absolutely nothing at all. What do they call that? This email of yours arrived in my inbox as I was composing a letter to you. Difficult to answer questions on the rental as there was none. My question ... What is the compensation appropriate to us now? Having used a debit card for pre-booking in this case and in pre-booking and successful rental in the Verona case, we are dumbfounded as to how we were unable to go ahead with the Sixt booking and feel most aggrieved and sadly disappointed, inking we had found the perfect car rental outlet. In anticipation of your response With regards Lyndsey England ( on behalf of Johannes Roelofs) "
" Hoping that you are a person not a machine. There was no Sixt car rental for us on this day, see comments in AutoEurope box. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
AMSTERDAM, NL - Reviewed by CHRISTOS - 10 January 2019
" Sixt provides a valuable hassle free service with great value for money along with extensive vehicle choice. Will use Sixt again if they are offering similar car models for similar prices to the competition. "
" Sixt provides a valuable hassle free service with great value for money along with extensive vehicle choice. Will use Sixt again if they are offering similar car models for similar prices to the competition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by JAMES - 22 November 2018
" Nice "
" Nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by SAMIR - 14 November 2018
" Will use AutoEurope and Sixt again. "
" Fantastic service in schiphol airport , friendly staff . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ROMKE - 30 October 2018
" Great website with reasonable prices. I really like the table format where you can choose the car class for each participating rental car company. Very transparent. Only dislike is the difference in approach for additional driver fees. "
" Good quality car. Good and quick service. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by JEFFREY - 26 October 2018
" Auto Europe provided excellent rates for our rental. We will return! "
" In a word, perfect. I will be pleased to work with both Auto Europe & Sixt during our next trip to Europe. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by MENG - 27 September 2018
" Easy and with fun! "
" Sixt has a lot of nice car with good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EINDHOVEN, NL - Reviewed by GEORGI - 26 September 2018
" Very happy with the service "
" Very happy with the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by NADEZDA - 19 September 2018
" None "
" 1. The person who provided us the car sold us double insurance. The full insurance has already been included to the broker's voucher 2. It is almost impossible to find the drop-off at Amsterdam Central Station. The parking has different address and location. No instructions has been provided when getting the car. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by ANDREY - 22 August 2018
" They sent a voucher to me after my additional request (but promised to do that on their own). "
" They need to have an organized line at the counter. Otherwise it creates a mess. During drop off there were a lot of cars do it was difficult to find a spot to park the car. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
AMSTERDAM, NL - Reviewed by WILHELMUS - 06 August 2018
" Very nice cars and unlimited miles is a pro "
" Sixt has usual nice larger cars and at very reasonable prices "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by MILTCHO - 30 July 2018
" Yy "
" U "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10