" I booked a car from Sixt via Auto Europe for my trip in Ireland. Booking, pick-up, and return were all easy cheesy. "
" Once more a great Sixt experience! The staff at the counter were super friendly, my car was brand new, and the return was as uncomplicated as can be. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great overall! "
" Sixt has become my first choice auto rental company in the US and Europe for their really great customer service reps and efficiency. I rated my satisfaction with the car a bit lower because it was slightly older and had some wear but honestly that was perfectly fine as it was fresh and clean! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" To be determined "
" The overall experience was good except car had some minor damage on front grill that was noticed and videoed by me prior to leaving airport. When car was returned the inspection was done and the grill was discussed and inspector was informed it was NOT new and that I had video evidence it was not "new". The inspector said it was ok and did not need to view video but still put it down as "new" damage and DID NOT tell me it was in his report prior to me signing. I am still awaiting an official response on any attempts to charge me for this pre existing damage "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I appreciate Auto Europe for its efficiency. Thanks "
" The waiting line at the counter was too long in despite of 3 clerks serving. "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" They want 4,15 euro extra from me. Why? I wonder if they are kidding or just little lapurreta egiten. "
" They want 4,15 euro extra from me. Why? I wonder if they are kidding or just little lapurreta egiten. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" We've been using Auto Europe for years. The service is great, the price is extremely competitive and your offering of vehicles is superb. "
" The sales agent, Igor, really helped us. We were initially provided with a car that had a broken seatbelt. Igor quickly fixed the situation with another car, so we were able to get away and enjoy our family holiday. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" na "
" the windows where extreemly dirty on the inside. I had to stop and clean the windows. first time of my life with a rental. Also no damages/ overview where present at the car when collecting. But they were very easy on returning the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Loved the flexibility to see the countryside at our leisure. "
" This worked so well for our trip around Ireland. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above "
" Sixt desk clerk was very friendly, helpful and had a few suggestions for visits in the areas we were traveling. Car was in great shape except for the wipes, very loud and screechy, had to use them a lot in Ireland. Also, inside surface of windshield was dirty and smudged and made it difficult to see in evening conditions. Window interiors need to be clean for safety. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" good experience for a first time Sixt usre. "
" WELL STAFFED AIRPORT DESK "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" All went well. "
" Simple and user friendly experience "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Very happy with our rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would have rented a smaller car if I'd known how narrow Ireland's rural roads are. "
" I was glad they didn't add suspicious charges when I turned in my car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" The car was in perfect condition, and every single one of the staff we interacted with, from check in to exiting the rental facility to check out was friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" as written above i was not happy at all that i couldnt get a refund or credit i also rang in advance to give them notice i would "
" my flight was delayed by more than 4 hours and in the end i didnt fly to Ireland. I was told the booking is non refunable and was not even offered a credit against another rental "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Service was nonexistent "
" Refuse to loan me a vehicle leaving me high and dry with no vehicle and out if pocket of $700. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Overall very good. A few small problems that shouldn't have been. Sixt didn't provide a spare tire. The hardest thing was understanding what was covered and not, so I ended up buying the Sixt CDW for glass and tire. I don't think ultimately I needed to, but it wasn't clear what I did have in my AutoEurope purchase. More clarity there would help. "
" Great overall. Excellent help from front staff on pickup. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" excellent overall. have been using over 15 years, and will keep using. "
" excellent service at the sixt counter--very pleasant and helpful staff. I would recommend then anytime. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have used Auto Europe in the past and have been completely satisfied with the experience. The issues with Sixt do not change my opinion of Auto Europe and I will use you again for any future travels. "
" Renting from Sixt was a terrible experience, one that lived up to all the online reviews. During the rental period, we experienced a tire blowout. I contacted Sixt's Roadside Assistance Team per the instructions in the contract and was told to purchase a replacement and present the receipt at return to be reimbursed. When I contacted Sixt's Customer Service, I was then told the reimbursement would not be paid because I did not purchase the extra Tire/Wheel insurance. This is not acceptable and I will NEVER secure a rental from Sixt ever again. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 6
" Nobody looked at the car on return hopefully won't come back with imaginary issues "
" We're up raged to a fancy brand new suv. Great as being Easter the prices were higher than usual "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good! "
" Quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hire companies should commit to the voucher conditions. "
" Voucher was for pick-up at terminal (not shuttle bus to pick-up station). That's why I chose Sixt. I was very disappointed that the terminal pick-up was denied. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" all good "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent friendly helpful staff "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am not happy with AutoEurope when booking my car this time. As a frequent renter from AutoEurope, this is the first time I am complaining. I booked my car via your website and selected midsize car as usual. This is always suitable for my needs when traveling. When I got to dublin to pick up my car, it was a compact car. I check my reservation and it was a compact car. It seems that eventhough I selected Mid Size car, AutoEurope showed me compact cars also. Ultimately, this cost me double the price when I picked up my car, as I needed to upgrade and SIXT charge my twice the price. I checked the website again and still Autoeurope shows compact cars in Mid Size ranges. Please fix this as its is totally misleading to your customers. "
" When I was collecting the car with Sixt, the car was small than I expected and I had 2 large cases. the SIXT advised to upgrade to a larger vehicle. He also charged me double the price to upgrade. Since this was an honest mistake by myself to get a smaller car, I thought he could have provided an upgrade at a lower price. Also the car was older that 2 years old and did not have some features I would expect from an estate car, like a rear view camera or beeping sensors when reversing. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Not happy "
" I've booked an automatic car and ended up with a manual "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" Paying for insurance is usury. "
" Before your customers come and pick up a car, they must to know, that they must to have 3,000€ on credit card. You must to send email with this informacion. Paying for insurance is usury. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Pricing was good and website made it easy to compare across several providers. "
" Everything was great and the bmw 520d was a fantastic car with very low mileage. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Happy with auto europe booking process. "
" Damaga on bodywork not marked up on docs and staff member reluctant to mark it on until we insisted. Car had faulty emergency front assist sensor and twice did an emergency stop while driving when no danger. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Very efficient process. However, the site stated that the price was of "full coverage" which turned out to be partial. Had to add. "
" G "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" See abive "
" Awefull staff. I called if i could pay with a travel card. Sixxt said it was no problem. And the day of the pick up i had to pay 500 euro more becauce i coundt pay with a travel card. Furthermore, the car was very dirty outside and inside "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" very poor drop off, long line, long waiting, no clear guidance from stuff as great was the pick up as bad was the drop off "
" top service in Dublin Airport from Orlaigh, she was fantastic! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" very good experience "
" I had minor problems understanding what the person at the counter, both of us are not native english speakers. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Autoeurope should disclose the amount of the additional fee for crossing the border BEFORE issuing the voucher "
" counter desk staff was very kind and didn't try to upsell. I appreciated that. Pick up location quite remote, not directly at airport but few minutes with a shuttle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above , most annoying and costly experience "
" Sixt Flizzer at Dublin Airport refused to accept my voucher on reasons that I could not provide a insurance confirmation of no accident last 5 years. In connection with my age 77 years, Pls note that such letters in general are not issued by my Zurich Carins Uran ein Hong Kong. This refusal to rent a car to me resulted in high additional cost for hiring a scar by my wife with compulsive max insurance ( euro 215) I am most annoyed withSixt Ireland in so far that a week earlier I had hired in Düsseldorf with Sixt with no such restrictions. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Expensive time of year "
" Ugly car but did the job. Just very expensive over the Christmas period "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" We had no problems at all with Auto Europe. Our car was ready as ordered, and paperwork was clear in all aspects. "
" We did have a problem with a slow leak in a tire, which should have been caught before we left with the car. They did put air in the tire, as the low tire pressure light was on when we picked it up, as was the indication that the oil filter needed changing at the next oil change. However, we were told that everything was okay, once the tire was inflated properly. We had to stop frequently to inflate again, until we finally found a tire repair shop and had it fixed. There was a nail in the tire, and we paid to have that removed and the tire leak sealed. I am contacting Sixt's Customer Service to inform them and request compensation. Their representatives were friendly and efficient, other than that. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" It's the second time (Dublin and Palermo) we had to pay the car insurance twice. Overall we did not save much.... "
" We were told by SIXT counter we would had received a reimbursement of the car insurance paid through SIXT, however when we requested a reimbursement to AutoEurope we were told we should had cancelled the insurance within 48 hours, so no reimbursement received and we paid twice for car insurance (approximately 40 euros to AutoEurope and 186 euros to SIXT). We were told we could had returned the car by 5 pm on Monday morning the 7th, however as it was bank holiday, we found the office closed, when we arrived at 3:15 pm the counter was closed and there was nobody (we were no contacted by anyone) and nobody answered at the phone, so we had to drive to Dublin airport from city centre to leave the car key in a secure manner. This meant to us a waste of money (M50, car parking and petrol) and time. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Overall it went well. "
" Everything was fine except the mess with the guy at the counter at time of taking the car out. Trying to change to a more expensive, didn't have what I ordered, mess with insurance, etc. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good platform to get the rental you are looking for at a competitive price "
" Small office in a multi story carpark in the centre of Dublin; long time queuing up (40 minutes) even though pick-up and return was between 11 and 12 am. Friendly staff, car in very good condition. "
" Car Collection on Monday evening 8th April was chaos. Not enough staff to handle the customers in a reasonably efficient way (I waited 1 hour before I collected my car). Car was not very well prepared with lots of (small) damage to the car not shown on Inspection Report. Warning light for tyre pressure was showing in the car on collection and staff didn't seem too concerned to solve the problem. "
" My experience with Auto Europe was excellent as usual. "
" My experience with Sixt was the worst that I have ever had - I've rented cars all over the world. They was practicing the insurance hard-sell to the extreme leaving a queue of people waiting frustratingly for their turn. Insurance for this, insurance for that - dire consequences if you didn't buy it! I will not choose Sixt again if I can help it. They told me that if I crossed over the non-existent border to Northern Ireland that my insurance would be null and void. Apparently this is mentioned on the last page of the Auto Europe contract - It needs to be more prominent. Nobody reads this small print! "
" Very good efficient and nice staff and car "
" Excellent service "
" Très bons tarifs. En revanche j'ai du payer une assurance supplémentaire chez Sixt car les cartes de crédit françaises sont considérées comme des cartes de débit en Irlande. Le responsable Sixt m'a conseillé de prendre leur assurance car soi disant l'assurance du broker ne couvre pas de la même manière... "
" Déçue. Besoin de payer la full cover car ma carte de crédit française est considérée comme une carte de débit en Irlande. J'ai attendu près d'1/4h la navette menant aux voitures ,dans le froid. La prise du véhicule aura pris environ 1h au total alors qu'il n'y avait pas la queue au comptoir. "
" I´am sorry, but I will get you my experience after finish whole operation. Today is 15 days after dropin off the car and I have´t back the deposit money on my account, so I am waiting... "
" As often before we did have to ask for a signed check-out report - the car was very visibly damaged. I should not have to ask for a report, specially when the car obviously has been in several incidents before. When returning the car there was no lack of inspection and without a signed check-out report we could have been in trouble. This process can easily be adjusted to the satisfaction of the customer. "
" It would be nice if you included an option to at least estimate the amount for the young driver fee while reserving. There are warnings about it, but I managed to glide over them, and I was trying to be thorough. After this the 400 euro extra cost based purely on my age hit me a little hard. Now this was an oversight on my part, but it would be great if you could make this at least more obvious. Apart from this I was perfectly satisfied with you service. "
" Everything went fine, they were extremely helpful. "
" Convenient and good range of options to select car from "
" Check in for car took a long time and then car booked was not available. Car provided was good in the end "
" Defective vehicle . "
" Poor staff crazy turnaround procedure. "
" (Almost) everything was great! From searching offers, booking up to the possibility to cancel a booking with no charges. Prices were exceptional and I would have loved to give 5 stars if it wasn't for one very important flaw in the information provided to me. We booked an insurance with 1500 deductable (that means whatever happens we pay max 1500). On the information sheet we got it said that we should have some money on our credit card that sixt can hold. What wasn't told us was that we had to have the full 1500 available for holding (which we could have had if we were told). We therefore ended up paying an additional 272 for another insurance with 300 deductable, which effectively DOUBLED the total cost for renting the car :-( "
" Car (booked VW Golf class, got Dacia Sandero Stepway) was in great shape and the staff was very friendly and helpful. I would have loved to give 5 stars if it wasn't for one very important flaw in the information provided to me. We booked an insurance with 1500 deductable (that means whatever happens we pay max 1500). On the information sheet we got it said that we should have some money on our credit card that sixt can hold. What wasn't told us was that we had to have the full 1500 available for holding (which we could have had if we were told). We therefore ended up paying an additional 272 for another insurance with 300 deductable, which effectively DOUBLED the total cost for renting the car :-( "
" Worst rental experience. Car not ready had to wait along with many others, outside in the car park for 40 minutes for my car. Many other clients returning to hit complaining about the cars they received. When I got the car it was dirty inside and out. "
" Easy, straight-forward. "
" Long wait at pickup, both at the Sixt counter and in the parking lot. Also, Vehicle was missing a hubcap. :( "
" It was easy and uncomplicated. Good Car - Good Service - the next we will also Book by autoeurop Thanks million "
" Perfect "
" At first everything went perfectly fine, helpfull staff but then at the rental day we had lots of troubles. The problem was that nobody ever asked me who will be the main driver and I didn't get it (yes that was my fault) that when I am booking I am automatically the main driver. the thing was that I wasn't allowed to drive because I am too young so we actually wanted our friend to drive - now we where at the car rental and they told us it is not possible to change the name of the main driver and the guy from autoeurope with whom I was on the phone couldn't do anything and just told me that there is no possibility and that we don't get the car. he never suggested a solution what else we could do and was noo help at all at this moment "
" the guy at sixt was really really helpful and tried to manage it somehow that we where able to rent the car at last - thanks so much for that (he was even on the phone with autoeurope) the only problem was that they wanted to give us a completely dirty car and one where the tyer was damaged (could have been really dangerous) luckily we saw the damage and they exchanged the car immediately without any troubles to a better one so all in all we were really happy "
" very good service "
" friendly people "
" Hello. I am happy with the service. Please invoice for this service. Invoice data: WIPASZ SA Wadąg 9, 10-373 OLSZTYN, PL 739-31-15-688 "
" I didn't realized that my driving license expired one day before and I didn't get the car. Due the car rental booking was prepaid, I lost my money, you do not refund this. It is not fair and not my fault, because my Irish driving license has been provided to me for 10 years long based on my original Polish driving license which was unlimited in time. In my opinion in this case the prepaid rental should be refund to me. That's why I'm dissatisfy with the Dublin rental "
" Great experience "
" We had brand new car, no problems "
" I had to pay more than 150E for a car I didn't get. Awful client assistance. "
" SIXT refused to let me pick up the car I have already paid. They also refused to refund myself. "
" Reliable car rental broker, used several times and everything went smoothly "
" Car in good condition, shuttle bus from the airport and back, no complaints "
" It was all right. Staff very nice. I will book again. The only problem that the price of insurance in Dublin the double that we said us. "
" It was all right. Staff very nice and good located near our acomodation in the centre of the city. The Car was excellent and new. "
" Good deals, prompt and efficient. "
" Fast, efficient service, late model cars. "
" I had a small scratch on the rear bumper of the car which i admit is my fault i am still waiting to hear from sixt as they are holding a deposit of 1500 on me and have not responded i feel to take the entire deposit is extremely unfair as the repair would not come to anything near that amount "
" Everything worked out fine, the rate for 8 days was very competitive and your new website gives a great overview of the rates offered by the various rental companies "
" I have used Sixt twice in the last 4 months and each time all of my contact details have to be reentered into the system which takes probably around 10 mins and it could be avoided I think if you were to share with them my details, after the last time I used Sixt a fee of 19.90 was deducted from my acc with a two months delay with no explanation given, I sent an email but never received a response(I did not use the M50 that many times). otherwise they were good "
" No problems as always "
" Very friendly and professional. Received a brand new VW Golf diesel as my compact car which was excellent and easy to drive. "