SICILY BY CAR ALBANIA Car Rental Reviews

TIRANA, AL - Reviewed by MATTEO - 07 May 2024

" Il personale è veramente fantastico. In tanti anni di noleggio auto mai trovato personale così disponibile e paziente. Hanno aiutato dei clienti prima di me a gestire situazioni che andavano ben oltre il loro ruolo, con grande professionalità e cortesia. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by MARCO LUCA - 26 August 2023

" Autoneurope is very good but in this case the info provided upon booking (fuel level full/full) was not accurate nor was the limitation on asphalt roads "

" For the first time not a very positive experience with Sicily by car. They did not provide us with a full fuel tank and you know how hard it is to give back a car with a given tank level other than full.. And they barred us from driving on gravel roads meaning we could not make full use of the car given that gravel roads is the normality at local level in Albania "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

TIRANA, AL - Reviewed by KLEVIS - 27 October 2022

" Experience with Auto Europe was overall good. First time for me. Was too bad to have this first time with Sicily By Car Albania since it's the worst experience for me ever in car rental. "

" I am very dissatisfied and never choosing Sicily By Car Albanian branch. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 3

TIRANA, AL - Reviewed by BRUNO - 03 June 2022

" Seamless. "

" Not great car (old, damaged) but good value. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

TIRANA, AL - Reviewed by BLERTI - 10 November 2021

" my experience was very bad I will never come back "

" it is true that I were late for the car it is ture that they say that I should have called I did not read good the terms and conditions but I have payed for the car and if I pay than I can retire it whenever I want or I can nobody refunded my money although I got no service "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

TIRANA, AL - Reviewed by BERNHARD HUBERT - 27 May 2021

" The car was easy to drive. Only a cruise control would have been nice to have. "

" Very friendly and fast staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TIRANA, AL - Reviewed by MARKUS - 26 May 2021

" Everything ran well. "

" Everything ran well. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TIRANA, AL - Reviewed by FABIO - 27 December 2019

" Non sono mai chiare le opzioni di copertura delle franchigie. Sul sito vengono evidenziate nelle pubblicità; poi quando si conferman, appaiono non chiare e comunue la compagnia di car rentals non le tiene in considerazione. La prossima volta farò tutto tramite il sito della compagnia di assicurazione stessa. "

" Ci sono sempre problemi per la Copertura Completa. Pur avendo scelto su AutoEurope l'opzione Cover Plus, Sicily By Car ha informato che per loro quella copertura non conta niente e quindi è stato bloccato l'usuale importo di 500 Euro sulla carta di credito. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by ALEKSEI - 14 October 2019

" Good car, good service, good experience! "

" Everything was fine! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by MARTON - 23 September 2019

" Everything was okay. "

" Everything was okay. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by JOHANNES - 21 August 2019

" We rent an Italian Citroën c3 in Albania. Little bit strange...to be 15 days to have an Italian nationality. "

" Excellent! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ISTVAN - 06 May 2019

" Everything was OK. "

" We rented a Citroen which was big enough for us. However on the second day we got a call to take the car back as there was some problem with its documents. We had to go to Saranda where our car was replaced with an extremely small Peugeot 106 which was very uncomfortable for 4 adults . We wasted a lot of time and money for doing this and we only got a free router box in return. I think the company should refund us a part of the sum which we had paid for this rental. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TIRANA, AL - Reviewed by ALSIAN - 21 July 2018

" Please Auto Europe make sure that the dealers that you work with meet some minimum requirements. They gave me a dirty car full of scratches, the agent at the Sicily by car office in the city center of Tirana told us that the system is not updated with all scratches and damages. There is a high risk to charge for things that you are not responsible. At that time, my money is till blocked. I would never try to rent a car from you in the future. "

" Please do not ever try to rent a car from this company. Try to avoid it even if other car dealers are more expensive. We rented a car from the Sicily by car office in the city center of Tirana. We got the car in terrible dirty condition with many scratches which were not repaired. The agent at the Sicily by car office in the city center of Tirana told us that the system is not updated with all scratches and damages. There is a high risk to be charged for things that you are not responsible. When we drop off the car at Tirana International Airport the agent told us that we ought to have cleaned the car. We told him that how would he expect us to clean the car when the car was delivered dirty. For me this was one of the most unprofessional companies that i ever dealt in my life. Nie wieder!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1