Auto Europe
- North America
- Central America
HERTZ AUSTRALIA CUSTOMER REVIEWS
- 8
- 8.8
- 9.2
- 6.6
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
HERTZ AUSTRALIA Car Rental Reviews
Average Rating for Hertz :
Showing Results 1 to 5
Page 1 of 1
CAIRNS, AU - Reviewed by DOMINIK - 26 October 2022
" Good price and service "
" The airport drop off is unmanned and the key has to be dropped into a box. I am used to this procedure at small stations or after hours. Not 3.50pm on a Saturday at an international airport. (Actually I had yo drop at the domestic terminal as the international is closed). What is worse: I have just received an email from Hertz Australia claiming I've never returned the car! I have dropped the car at 3.50pm on 22.10.2022 on lot 164. I flew out to Singapore with my family 2.5h later. Thank god I took pictures. I will keep Auto Europe informed about the outcome of this very unpleasant experience. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ALICE SPRINGS, AU - Reviewed by CAROLINE - 08 February 2020
" A little mixed - awaiting extra km charges. "
" unexpected charges at pick -up. No one at desk on drop off. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 10
PERTH, AU - Reviewed by MONIKA - 10 August 2019
" everything was excellent "
" smooth operation very nicely treated thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAIRNS, AU - Reviewed by MACIEJ - 23 January 2019
" Perfect car for 5 people with luggage. Condition of the car was "ok", unfortunately a lot of scratches and the steering was heavy so either the geometry of the wheels was not ok or something else. In general nothing dramatically as you could easily drive with it, but it was just a little annoying. No big deal. I will definitely use autoeurope for my next trip to compare the prices. "
" The car had a lot of scratches and the steering had some issues but nothing dramatically. Overall very happy with the service "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MELBOURNE, AU - Reviewed by LAKSHMI NARAYANA - 24 July 2018
" Excellent "
" Vgood "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10