" Happy in all aspects. "
" Quick and professional. The price is good, maybe a bit far from the airport , but the shuttle is available just in front of the exit. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The place was too far, they help you not at all, you should pay cash for deposite. "
" The place was too far, they help you not at all, you should pay cash for deposite. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" I don't hold Auto Europe responsible for the incident, but I would like to still mention that staff of Green Motion took no action even after I explained the situation the following day. "
" I arrived to the pickup office approximately 10 minutes before closing time - 21:50, on October 30st, and found the location closed. I was therefore not able to get my rental car, had to book a hotel room at the airport in Amsterdam and lost money on the hotel I originally booked, which was 3 hours driving distance from the airport. I spent a lot of money on top of the rental car, just because someone decided to cut their shift short. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Organization of the shuttle bus could improve a lot. Drop off near the place where you need to be etc. "
" Organization of the shuttle bus could improve a lot. Drop off near the place where you need to be etc. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" no comments , was all clear and good "
" no comment, was all clear and good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" So far I have used Auto Europe pretty often and before things have gone smoothly, so I will not give up just yet :) "
" First of all, Green motion?? why, there is nothing Green about them. I thpought I woyuld get a Toyata Hybrid, but no. Anyway, I was in a hurry and ordered a car for the same day via my mobile. During this process it did not get clear to me they are not AT the airport. yes on a PC you see it right away I noticed afterwards, but not on mobile device. So I ended up loosing time, instead of winning time as I had to take a shuttle bus that also came late. The car I got was on one side fully damaged, can hapen, but it does not look nice, right? "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 4
" Never again with greenmotion "
" Their business model is to do all possible to charge you extra. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" I have had success with Auto Europe for the past three years. "
" Green Motion charged me 12,50 euro because the car was not exceptionally clean. Then, when the owner of the company assessed the auto upon turning it in, he found two small marks on and near the roof. The company immediately took the entirety of my 1100 euro deposit from the credit card and now I wait until the issue is resolved with my credit card company charging me more interest because of the larger amount of money. I will not recommend Green Motion to anyone. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Rudest desk staff when picking up the car "
" Worst desk staff ever. So rude so unhelpful "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nothing to say. all great! "
" great and fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" diffidently a very friendly user site and company "
" Cheap turnout very very expensive with all the side charges i was charged for stuff all the other in airport companies its all included what a shame i let my guards down to try a cheaper off location one "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Still waiting for my deposit. I am waiting 10 days!!! It is not normal!!! "
" Still waiting for my deposit. I am waiting 10 days!!! It is not normal!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I only have one problem with this booking. The company charged 1100 euros on my card as a guarante and the amount is still blocked and I can't use my credit card. I contacted them to ask for the ammount to be refunded, but had no answer. "
" I only have one problem with this booking. The company charged 1100 euros on my card as a guarante and the amount is still blocked and I can't use my credit card. I contacted them to ask for the ammount to be refunded, but had no answer. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" I will never recommend a friend "
" I did not take the vehicle I stopped at an important meeting I hire a lawyer to compensate me for damages "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" A good customer service is when company can resolve problematic situation its customers getting into (by misleading information of your supplier) and not saying "ohh we are very sory, but terms and conditions....." "
" The showed price during booking is very different from the actual price due to boarder crossing. This information should be shown to the user BEFORE he is completed his booking, and not in a voucher, when you can't cancel it any more. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went well! "
" Very nice car. Excelent welcome by the staff. Everything went smoothly. We will definitely colaborate with them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When I arrived on Saturday I couldn't reach any of your rental specialists because the phone number didn't work +49 89 412 07 269 "
" I met some difficulties finding the green motion pick up point. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" na "
" na "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" fast pickup, fast delivery, clean car, perfect service "
" fast pickup, fast delivery, clean car, perfect service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very poor and unreliable customer service. "
" It was ok "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 6
" Very nice car agency the workers there are very kind excellent service "
" Very good car agency "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" You should include the fee to travel to another countries in the rental price or add a VISIBLE note saying that i will be charged 50 euros just for travelling to my neighbour country which is really near. I've rented a car with many agencies in the past and i was never charged a fee like this, this was my first time using your site and will be the last. "
" I was charged a fee of 50 Euro for traveling outside of the country of rental which i was not aware of. They said they always stated it in their site, but i rented the car through your site. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10