Auto Europe
- North America
- Central America
GREEN MOTION CROATIA CUSTOMER REVIEWS
- 8.2
- 7.9
- 7.3
- 8.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
GREEN MOTION CROATIA Car Rental Reviews
Average Rating for Green Motion :
ZAGREB, HR - Reviewed by ANTONIO - 18 September 2025
" Great choice of vehicles Fair prices especially out of season "
" Smooth transfer and communication. Fast check inn drop off "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by JOHN - 29 May 2025
" While my overall experience was not bad, the vehicle was barely roadworthy, in my opinion. "
" Thank you for your email asking for feedback on this rental. While this was a very inexpensive rental car, and good value for money, it was a very old vehicle, a manual-transmission Citroen Elysee with over 100,000 miles (166,000 km) on the odometer and lots of exterior paint chips and scratches. After driving for about 30 minutes, there was a high-pitched squeaking sound from the rear right area of the car, which sounded like a bad wheel-bearing or possibly a rear differential problem. I did not have any serious problems driving the car, but I did drive very cautiously after the squeaking sound developed. Upon returning the car, I informed the Green Motion employee of the problem I experienced, and he listened to my concern and said that they would "check it out" to see what the issue was. My honest opinion is that this vehicle was really not safe enough to rent out to a member of the public. I must say that I did not feel uncomfortable driving the car, but it was definitely oldest and the worst condition of a rental car that I have ever had. My opinion is that Green Motion should not have such a vehicle in its rental fleet. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ZAGREB, HR - Reviewed by ENO - 10 March 2025
" xxx "
" Upon arrival, the booked vehicle is not available (its damaged, was the stuff answer). No same class vehicle was available, so only solution was the upgrade that is more expensive. Started driving new car and after a mile or so a gasoline light came on. When returned to the base, the answer was, the previous client retuned the vehicle empty. Total experience is disaster, should not be offered as car rental option at all . "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
ZAGREB, HR - Reviewed by BRUNO - 11 January 2025
" Top "
" All great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAGREB, HR - Reviewed by ANDREI - 11 December 2024
" Your site did well. Quite easy to choose and compare the cars. The prices are fair. The main downside is the upfront payment. It makes one stuck with the rental company, even if they provide a very poor service. Having an option to pay at the pick up would be nice. "
" 1) No one was at pick up location at the scheduled time. Had to wait for more than an hour outside. 2)I wasn't able to reach them using the phone number from the voucher. 3)Diners cards advertised as accepted, but my card didn't work with the provided terminal (called the bank, no problems on my side). Had to find another card for the deposit, which was an inconvenience. 4)Didn't get the copy of the contract. They couldn't print it. Promised to send it to my email, but never did. Even after I called them the next day. 5)The car was extremely dirty, full of garbage from the previous renter. I had to clean it myself. 6) Winter tires were advertised and stated in the voucher, but not equipped. Had to take a lot of stress driving through some snow on a highway, which got very slippery. Almost got stuck on a slight uphill section of the road that got about 1cm of snow. As a compensation for the inconvenience during pick up and for the dirty car, I received an extra 2 hours on top of the return time (useless for me) and an "upgraded" car VW T-Roc. Which to be honest, it is not necessarily an upgrade over the Škoda Octavia, plus it was the only car they had at the location anyway. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 3
DUBROVNIK, HR - Reviewed by MATTHEW - 06 November 2024
" Na "
" Na "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ZAGREB, HR - Reviewed by KARL - 18 September 2024
" Overall I was very happy "
" Even though I had not realised that collection is not from airport itself, the process to collect vehicle was smooth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MARIO - 02 August 2024
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by RADOJE - 22 May 2024
" Excellent service "
" Efficient and professional service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBROVNIK, HR - Reviewed by NIKO - 15 April 2024
" Avoid Greenmotion! "
" Car was not available at the time of pick up. Once delivered, the car was in horrible condition; dirty, worn tires and side mirror fixed by the tape. We didn't accept the car and got another one after hours of await. This car had over 200tkm in odo. During the rental period of one week we got some failure codes for gearbox issues and it lost all gears for 10 secs on final day. This was definitely the worst rental car experience ever!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 1
ZAGREB, HR - Reviewed by LIDIJA - 23 June 2020
" N/A "
" N/A "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 3
ZAGREB, HR - Reviewed by RENATA - 10 June 2020
" Super easy and simple, love Auto Europe! No hidden costs. "
" Everything was great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAGREB, HR - Reviewed by IVAN - 03 March 2020
" ok "
" ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAGREB, HR - Reviewed by VLADO - 27 February 2020
" Everyting is ok "
" Everyting is ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAGREB, HR - Reviewed by DMITRY - 01 February 2020
" Good rent a car. "
" Good rent a car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAGREB, HR - Reviewed by STANISLAV - 27 October 2019
" Easy booking and good pricing. "
" Problem in Croatia is that they don't have office on the airport. You have to call them to pick you up. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ZAGREB, HR - Reviewed by IGOR - 15 October 2019
" Noting to compiled over. "
" Fast, easy and cheap rent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by CRISTIAN - 16 June 2019
" Clean car but the terms and conditions where not clear. "
" For the green card the staff request us 50€ for one day of rent which was not mentioned in the initial e-mail. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 9