AUTO EUROPE GREECE Car Rental Reviews

CORFU, GR - Reviewed by JOZE - 21 September 2025

" Very good "

" Really very satisfied with all,i'm just waiting for refund now. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTINA - 18 September 2025

" Misleading information given by Autoeurope on insurance. Full damage protection does not mean €1000 excess. Had to pay double insurance to be fully covered. Misleading information. "

" Ok "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by SIMON - 17 September 2025

" everything went smoothly, from the online booking to the phone support I got when I called Auto Europe. I am very satisfied. "

" had a lot of concerns of renting a car from a company I didn't know but all of them disappeared with the great service I received. the whole process was efficient, the price was fair, I received the exact suv that I ordered and the pickup and return of the car was quick and their staff were polite and efficient. The only comment I have is regarding the price they wanted for the excess insurance waiver that was outrageous, so I didn't do it through them and did it with my own insurance agent at home. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 16 September 2025

" It's OK "

" there shouldn't be so much waiting for the minibus transfer "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LESVOS, GR - Reviewed by GEORGIOS - 16 September 2025

" Auto Europe is a trusted provider, as always has been. "

" My wife and I were forced to wait under the hot sun on the main road passing in front of the airport with heavy traffic. Not to a safe place nor to the offices. I was offered a Toyota Yaris but it was very old an a complete wreckage. I denied and they offered me a Suzuki Ignis as the only available car. Tyres were too worn and Suzuki Ignis is a class lower than the one I booked. I complained but they gave no alternative. It was "take it or leave it". I was forced to take it. Finally, after complaining again through emails, two days later I was offered a car corresponding to my booking; an Opel Corsa. I am too disatisfied with this experience. "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 1

SANTORINI, GR - Reviewed by GREGOR - 15 September 2025

" Autoeurpoe is a good service, but AbbyCar Santorini is a scam. I recommend to remove this agency from your list. I will report the matter to the Santorini Police as well. "

" Upon returning the vehicle, an employee tried to charge us the entire €350 deposit for a tiny scratch on the bumper. The damage assessment was grossly exaggerated, especially since the car was already in poor condition. To make matters worse, the employee was so unprofessional and clueless that he even showed us how much they had previously charged other customers for damages, while the car itself was clearly already worn-out. Upon closer inspection, it is obvious that this scratch could not have occurred during normal movement of the vehicle, as scratches caused this way would have parallel lines. It became clear that the scratch was deliberately inflicted, either during our return in the office or earlier. They even asked for our accommodation address, which is highly unusual – in over 30 years of renting cars worldwide, we have never encountered this. In short: they created damage and stole the full deposit. This is a scam. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

SANTORINI, GR - Reviewed by ANGELOS - 13 September 2025

" Good VfM "

" Very professional and polite staff both when picking-up and dropping-off the car which was a bit of a surprise for such a touristic destination. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by ILIAS - 11 September 2025

" PROVIDING GOOD DEALS "

" FRIENDLY STAFF "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by LUCA - 11 September 2025

" nothing special to say "

" In Madrid the office in in one terminal and the pick up is in another one, so it is a bit unpractical. The counter staff is using psychological pressure to get paid out more extra insurances. Not all scratches were present and there was the need to do additional check, but the responsible for the survey at the pick up was super professional. "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by PHILIPPE - 11 September 2025

" On voucher was not indicated where to go at the airport / terminal and counter "

" Efficient and nice staff at thirfty "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by VASILEIOS - 10 September 2025

" I use Auto Europe many years now for all my car renting and I do a lot. Even at times that there were some issues, Auto Europe called me and gave me solutions quickly and satisfactory "

" Both pickup and drop off were easy and pleasant. I was upgraded at the same price. Car was clean and in good condition. Personnel (Vaso but also the other guys) were friendly and accomodating. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by RAINER - 09 September 2025

" using Auto Europe for many years now and always had good experiences "

" Very professional and nice staff Car was pretty used and had a lot of scratches, but all was well documented and car absolutely fulfilled its needs "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

HERAKLION, GR - Reviewed by JAN-HENRY - 04 September 2025

" Very friendly, quick servi "

" Very friendly, quick service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTONELA - 04 September 2025

" i will never use again this company. worst experience with car rental ever. "

" We had a terrible experience with Abby car. we had to wait 10 min for the shuttle to come and take us without knowing anything about the car that would come to take us or the exacts post. i called more than 10 times Abby car and no one responded. terrible. I was with my parents of 70 years old and had to wait without any information. A lot of information was shared after we made the reservation and not before. When we arrived in Athens had to wait 3 hours because no one had informed us before the reservation that a 1500 deposit will be taken from my card. i had to make a transfer to my cart from my friend in order i had the money for the trip. The staff was rude and arrogate. They asked for extra 35 euro for the drop of at 7 am. this was also not smth we were informed earlier. the car they gave us was not the one i ordered. Is was not as clean as we expected and with a lot of scratches. Luckily i had paid full protection and i wasn't charged for any damages. Also the client support of Auto Europe was extremely rude. We called the Italian number since we speak Italian we she started shouting at us on the phone. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by JUAN ANDRES - 01 September 2025

" Overall experience was good "

" People at SKG were kind and diligent "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

RHODES, GR - Reviewed by GIORGOS - 31 August 2025

" Overall a very nice experience! "

" Very good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ILIAS - 30 August 2025

" N/A "

" I rented a car with my family for 15 days. Car was in a good but not excellent condition. There was an issue with the manual gear. I reported it at the end and initially my report was brushed off but then i understand that they checked the vehicle. Overall it is a good company that i often use and i am happy with their service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SKIATHOS, GR - Reviewed by LAJOS - 30 August 2025

" Great website with great search options and easy booking system. "

" The pick up and the pick down were both easy, the car was in good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MILAN - 29 August 2025

" Pleasant experience "

" I am very satisfied. You get a new car for a best price on rental market. Stuff is very kind and professional. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NIKOLAY - 29 August 2025

" We have always received the best price and correct reservation service. "

" Fast and accurate service. They made an improvement by giving us a convertible car with automatic transmission. No hidden fees or surcharges. With a bit of luck, we saw the shuttle at the airport and waved to the driver to pick us up. We didn't see where it was parked. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by BATI - 27 August 2025

" I am renting cars all over the world both for business and vacations for many years. This was my first budget car rental to decrease cost of my travel. I will never rent a budget car again due to experiences I have suffred. "

" First I have given 100,000 km Nissan Micra. I had to returned the car due to a failure (lost app 45 minutes and cost of € 5.00 for high way). Then they replaced the car with Nissan Pulsar but again in poor condition and in 90,000 kms. Both cars' air conditioning was barely functioning. Conditions of both car was bad to drive. "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 6
Condition of the Vehicle: 2

KEFALONIA, GR - Reviewed by KONSTANTINOS - 26 August 2025

" Everything 10! "

" Very Satisfied! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by EERO - 24 August 2025

" Everything worked just fine "

" Car was a bit battered and full of scratches but worked just fine "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LESVOS, GR - Reviewed by YUNUS EMRE - 23 August 2025

" I did not take the car becouse they dont have. They cancelled the reservation. Pls check it And pay my money back "

" I did not take the car becouse they dont have. They cancelled the reservation. Pls check it And pay my money back "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by PAVLOS - 20 August 2025

" Very nice compny and value money cars! "

" Very nice compny and value money cars! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NIKOS - 16 August 2025

" Excellent! "

" They are NOT at the airport, despite what it's stated. At drop off, there was a stain (clearly) and he insisted that it was a damage and wanted to charge me! Until I cleaned it with my finger and water! He did not even apologize. They also charged me 12 euros for car wash although the car was pretty clean. They gave us a smaller car than the one we booked. I wouldn't mind so much but we had a baby and a lot of baggage and it was not enough! They were very unwilling to help, gave me ironic looks, rude and we wasted more than one hour! "

Value for Money: 6
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by FRANCESCO - 13 August 2025

" None "

" None "

Value for Money: 4
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 7

HERAKLION, GR - Reviewed by MARK - 13 August 2025

" Generally it works well with Auto Europe. Although I have the impression the car rental companies are not supportive of booking through a broker. "

" Generally ok apart from the attempts to hard sell their insurance when we already took the insurance with AutoEurope "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by NENAD - 12 August 2025

" Always best value for money. "

" Not pushing for the additional car insurance. The car has been carefully examined by the staff before the rental and even small scratches recorded. The transport to the airport was immediately organised. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLO - 12 August 2025

" n/a "

" Was a surprise how check-in, drop off are quick. Transfer from/to airport also good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by MINAS - IOANNIS - 10 August 2025

" Better than expected "

" A very customer oriented team, time efficient, providing cars in excellent cobdit to a competitive price.bettef than expected "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by YEFET - 10 August 2025

" Highly recommended "

" Picking up and receiving the vehicle went smoothly, as did returning the vehicle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by LAURENTIU - 07 August 2025

" Stop brokering such thieves, get them out of your business in Crete, if you, Auto Europe, want to have any more customers in Crete. "

" They are ordinary criminals, thieves who should go to the police and then to prison. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

PAROS, GR - Reviewed by ROSANNA - 07 August 2025

" great customer care and staff at both the counter and the drop off parking lot for the inspection "

" great customer care and staff at both the counter and the drop off parking lot for the inspection "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 06 August 2025

" All quick and easy, as usual "

" Even though staff were (as always) very friendly, there was a huge queue at the counter. I understand a heavier workload due to the summer period, but we were waiting *for more than an hour*. The interesting thing was that the other car-rental companies obviously had some queues but it was nowhere near what we experienced at Alamo. Having said this, I need to stress that it's the first time I came across such an incident with Alamo in Athens "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANASTASIA - 05 August 2025

" Conveniently located "

" Insurance packages are good and clearly described. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 3

SKIATHOS, GR - Reviewed by CHRISTIAN - 03 August 2025

" Auto Europe is always doing a great job. The above experience is just the fault of this nasty guy at the station. "

" The local station Manager was totally rude and arrogant. We booked the IFMR class, so a SUV to get up the hill where we lived. What we got was a MG ZS. The engine was so weak that we could not get up to the rented house even in 1st gear. So, we went back and got it exchanged against a Toyota Auris Diesel which worked well up the hill. We called the local Alamo office regarding the price difference to the now received Compact car and found a satisfactory solution of returning the car without filling it with petrol. The day we returned the vehicle, the local station Manager (Christos I believe) made a big fuss and accused us that this was our fault, we should have booked a 4x4 and now he's left with a petrol bill of 100 Euros (which is untrue, we only drove approx. 60 kms on this small island). He then called the office which confirmed our agreement and he was furious, sent us off. This is totally unprecedented and I believe he should be fired as he's damaging the company's reputation. My friend who had the same was there as a witness. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 5
Condition of the Vehicle: 6

CORFU, GR - Reviewed by CALOGERO - 31 July 2025

" Booking through the AutoEurope website was simple and user-friendly. I was very satisfied. "

" staff was very kind and courteous, providing clear and detailed information. The car was in perfect conditio "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IVGENI GIDON - 31 July 2025

" Terrible company. I will submit a complaint with a detailed information "

" I'm going to submit an official claim. We reserved 2 cars pick up time 23:00 and the order was confirmed, no comments. Our flight got delayed in an hour and we arrived to the airport at 00:00 only to find out that no one waited for us or even left a message or an email. The voucher said opening hours 7-23, which I've seen only later. The question is how the pick up time of 23 was allowed in the ordering process? The car should have fitted 2 suitcases, but fit only one! Terrible customer service "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 8

PREVEZA, GR - Reviewed by PANTELIS - 30 July 2025

" Long time customer of Auto Europe, once more great value for money. "

" Quick, easy and got a new car. Shuttle to get there but only takes 5 minutes. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMOS, GR - Reviewed by OZAN SULEYMAN - 30 July 2025

" I'm waiting for the return of my deposit. Thank you for everything "

" Thank u for everything "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTINA - 30 July 2025

" You need to pressure your associates for better pricing and higher vehicle variety "

" Very helpful people however the cost of the vehicle is outrageous "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by LIVIA - 29 July 2025

" Perfect! "

" Very good! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by RARES - 28 July 2025

" Will think twice before using AutoEurope and Exer for the future. "

" I want to report an abuse from the car rental company that forced us to pay the 40 euro out of hours fee for each car, despite the fact that even at 22:00 there was no one from the company to meet us at the airport!!! We were already at the meeting point with 15-20 minutes in advance. I understand this is a scheme to rip off more money from clients. After waiting in the airport for 20 minutes, I have made a call at 22:00 (see printsceen) to the rental company (EXER) to ask them where is the person that should meet with us and they said "it's on the way". So the person arrived to pick us up from the airport well after 22:00 hours. Because THEY WERE LATE, they forced us to pay the 40 euro tax, that in our opinion should have not been charged at all. We also understand from the conditions that if we were to pay the fee, it would have been automatically included in the total cost at the moment of our booking on your website, if the rental would have started as from 22:01. We are very infuriated of this behaviour and feel that we have been ripped off. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 4

MYKONOS, GR - Reviewed by IOANNIS - 27 July 2025

" Ok for Mykonos "

" Ok for Mykonos "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

KARPATHOS, GR - Reviewed by ZIGA - 25 July 2025

" Auto Europe is always my first option when choosing a rental car. Highly recommended!! "

" Everything was great, except when we returned the car. After 30 minutes, we received the message that they will charge us 100 EUR for the cleaning. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MURAT - 25 July 2025

" Professional Team Perfect Staff "

" Perfect "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by LUCA - 21 July 2025

" Definitely positive! Great customer care! "

" They tried to convince us to subscribe an additional insurance to have full coverage, but after a call with Autoeurope customer care we were assured we were already covered by Autoeurope. In general it was a positive experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEFANOS - 17 July 2025

" They said that we pick up the car at the airport but this is not TRUE !! "

" They said that we pick up the car at the airport but this is not TRUE !! I'm very disappointed "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by KEITH - 15 July 2025

" When it comes to car rental, Autoeurope is my go to provider. Never use anything else. "

" Friendly staff, good service, convenient location to airport and car was like new. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DECLAN - 14 July 2025

" Very satisfyied "

" Professional company with a great pick up/drop off service to the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by PANAGIOTIS - 13 July 2025

" Autoeurope is easy to book a car. It is questionable if a problem arises whether their insurance will cover you "

" Extremely slow pick up. Not organised at all "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by NIKOLAOS - 12 July 2025

" Congratulations about your services! "

" I am very satisfied from their services!Congratulations! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ALMIR - 12 July 2025

" Auto europe it's perfect bat centurio its very bad "

" Very bad "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by NICOLE - 11 July 2025

" While very friendly, the car was not in great shape and when I asked about what was clearly the spare tyre ( with low air) on the front, they told me it wasn't and it was fine. The squeaky brakes were a nice touch too. I've used Auto Europe for 12+ years and will continue with them, but I will not use Surprise Rental again. "

" Car was not in great shape, but not a shocker when in Greece. The real problem was the fact that they told me the extra insurance I bought wasn't enough and I needed to buy insurance to cover things like the bumper, windshield and side mirrors. That was an extra €330+ and an expensive surprise!! "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by GEORGIOS - 09 July 2025

" Super efficient, as always "

" Wonderful people, friendly, but also very professional. New car in great condition "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by GEORGE - 09 July 2025

" Very smooth. Clean new car. "

" very friendly and swift service in pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NIKOLAOS - 07 July 2025

" Everything worked well despite high season's madness at airport! "

" Friendly and helpful people. Fast checking and checkout. Everything on time! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by PETER - 05 July 2025

" Auto Europe simplifies the rental process, but oversight of the agencies was at least in this case, poor. "

" Car assigned was not what was offered. It was as if the vehicle was completed renovated. Tires were in terrible condition (we have videos to show how bad they were). We even experienced a puncture on the last day. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 3

THESSALONIKI, GR - Reviewed by SAVIOUR - 04 July 2025

" Shuttle bus driver wanted to take first drivers from airport and then return for passengers. Or returning car they invented every excuse to charge me extra money, 295 euros, for vary tiny scratches on rim and an imaginary stain on back seat. Fuel charge not fair. They gave me half full tank and it is vary difficult to return wit half tank. I gave them car with almost full tank and was not compensated even if they charged me 69 euros when I took the car, for their half tank fuel. Full to full is more reasonable. "

" Shuttle bus was late and driver was problematic. On returning the car we were first clients but we were served 5th. They invented a stain on back seat which they said required biological cleaning, it was depressed mar from my small bag. They also saw a mark on each front rim and charged me 295 euros. She was only rude and difficult with me. "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by MUSTAFA - 04 July 2025

" Auto europe experience was very good... "

" The car was old, uncleaned, the rear window wiper was missing/broken... "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 3

CHANIA, GR - Reviewed by PHILIP - 03 July 2025

" I WAS TOLD THAT CAR AVAILABLE IN MY CATEGORY WAS A 2021 MODEL WITH ABT 50K KM ON THE CLOCK OR UPGRADE FOR A FEE TO A NEWER CAR. I WOULD HAVE EXPECTED A FREE UPGRADE. "

" I WAS TOLD THAT CAR AVAILABLE IN MY CATEGORY WAS A 2021 MODEL WITH ABT 50K KM ON THE CLOCK OR UPGRADE FOR A FEE TO A NEWER CAR. I WOULD HAVE EXPECTED A FREE UPGRADE. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by MIRON SEBASTIAN - 03 July 2025

" Ok "

" They told me that an employee would be present at 7 am to hand over the car, but no one was present and no one answered the phone. So I left the key in the box, because I risked missing the flight. I made a video of the car so that I would not have any discussions later. Today is the 4th day since handing over the car and the deposit (1500 euros) is still blocked. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by RAPHAEL - 02 July 2025

" I have found some local prices cheaper afterwards... "

" Very efficient and friendly staff "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by WILLARD - 02 July 2025

" I've had great experience with Auto Europe over the years. I've had great experiences in Greece for 22 years. This was an awful exception. It would be great to get back the fees paid for the later plane ticket "

" The thug who we met when returning the car found some black dirt on the back driver's side bumper and said we had scratched it. I don't remember hitting anything at all and was surprised. We followed him to the "office" -a hut - and waited in 35 degree heat. He insisted that it was damaged and he would retain out deposit. I checked the car again and found that with a little water from my water bottle, it became perfectly clean. No scratches, no damage. Nothing. He kept insisting and presented a "bill" - some small piece of paper -for 497 EUROS. Time is ticking. Our flight is boarding. We took him back to the car, photographed the clean and perfect bumper several times, and yelled at him not to threaten us. We went back to the "office" and he said, OK, no charge. We missed our flight. We bought new tickets (change of tickets) and left after midnight, arriving 3am at our destination. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

CHANIA, GR - Reviewed by ARTEMISIA - 02 July 2025

" very good prices and big variety of cars to hire and companies "

" free upgrate,very fast drop off and taking the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by CORNELIU - 01 July 2025

" Good car but almost inadequate. BAD seller, we argued alot "

" I asked for a Opel astra 4doors, sedan, 4.45m length and they gave me an i30hatchback, a lot smaller. Their policy. Never again enterprise "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 6
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ADRIAN GHEORGHE - 01 July 2025

" The car was good, the transfer from the airport to the collection point and retur was very comfortable and very nice staff "

" Very nice staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by TOOMAS - 30 June 2025

" Fine. "

" Everything was fine. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by DANIELE - 28 June 2025

" very good at taking money, but ghosts when it comes to reporting. Impossible to contact you "

" good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by HUGO - 27 June 2025

" All good "

" Centauro officer sell you an insurance providing you misleading information. The message is that autoeurope car insurance it's not enough, charging me additional insurance fee. Insurance condition between autoeurope and centauro must be clarified "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by GEORGIOS - 25 June 2025

" Excellent service! "

" Its good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTORINI, GR - Reviewed by MATJA? - 24 June 2025

" No comments "

" Problem with clutch, broken driver´s doorhandle, they did not repair it, at my sugestion "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 5

CORFU, GR - Reviewed by DAVID - 22 June 2025

" A bit disappointed because didn't get the car model that I selected, but an equivalent one that was older than my expectation "

" Quick drop-off, without surprises, they refunded the credit card with swiftness. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by GEORGIOS - 21 June 2025

" Easy and quick, as always "

" Once again it was marvelous. The staff are great, and they were extremely efficient and helpful- and smiling all the time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by KONSTANTINOS - 18 June 2025

" fd "

" It took very long from the time of the arrival until i entered in the car. But as they say you get what you pay for.. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by FRANCIS - 17 June 2025

" It was fine, no issues, good price "

" Pickup was terrible. Unclear where to go at the airport, no office, no signs, no persons. When finally someone showed up (after over an hour), I was met with a 40 euro surcharge, because it was after 2300 (while I was waiting since well before). The car was fine, return was ok, but still glad I wasn't in a hurry. "

Value for Money: 7
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIACOS - 17 June 2025

" Very good. As expected. "

" The one thing I did not like is that I was asked to prove that a minor damage pre-existed. It ought to be their job to know preexisting damages. This could have easily cost me €300-400 had I not taken a thorough video of the vehicle upon pick-up. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JISHNU - 16 June 2025

" Good experience. "

" Good customer service. Made sure we also took enough photos of the car. Very quick in arranging everything at the counter once we're there. Sometimes longer queues. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

HERAKLION, GR - Reviewed by SOTIRIS - 13 June 2025

" Fantastic platform. Easy to use , and trustworthy. "

" Very supportive. Really appreciated their services. Excellent performance "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by CHAIM DAVID - 13 June 2025

" The car was basic, did not have a rear view camera. "

" Quick pickup and return, clerk explained everything in detail (including explicitly stating that driving to Balos beach is not insured). "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

MYKONOS, GR - Reviewed by GRAHAM - 12 June 2025

" Rude, greedy staff. I wrote to Auto Europe who were excellent as always and confirmed that this is not in the Terms and Agreement. "

" This office in Mykonos was operating a scam. A printed notice (not on Exer headed paper!) reading that unless the car is returned having been valeted and cleaned a 15 euro charge would be applied. I have never ever heard of such a thing ever. I have used this office many times. They were clearly operating a way to make cash that isn't part of the terms and agreement. When challenged and when I photographed the notice as ecidence the woman dealing with me became very frosty in her manner. I assume because she knew they were in the wrong. Other tourists probably don't challenge it but I visit this island a lot. I won't ever use them again. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 5

SAMOS, GR - Reviewed by SONGÜL - 12 June 2025

" The staff was very polite and respectful. Thank you "

" It was comfortable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by LASZLO - 08 June 2025

" I am absolutely outraged. I've been a loyal customer to Europcar for many years, you can check my long rental history with them. This year alone I've rented cars from them through you at Naples, Madrid and Athens. Always paid a lot of extra too, including zero excess insurance. But what has happened at your Rhodes airport office is outrageous. It was already problematic when we came. The pickup location was different from one was indicated on the contract and we had to wait half an hour for the shuttle bus. The handover was lengthy even if I paid full insurance again. But the return was a real horror. The guy had been checking the car for 15 minutes although there was no problem with it, including filming the chassis from downwards - never saw anything like this in my life, even if every year renting cars at least six times. Than he became lucky and happy and informed me that he discovered some traces of water on the passenger seat which is a huuuuugeeee problem and the deepcleaning will cost me 25 euros. This for a really run-down and worn-out Yaris, seriously????? I tried to argue that only water might have been the cause, that I've paid zero excess insurance, that I am a loyal customer and anyhow all cars supposed to be cleaned meticulously before handing over to the next customer - but nothing helped. So he charged me 25 euros and threatened me with additional charges should I not sign the return contract as he provides it. So I signed. BUT!!!!!! This was my last Europcar rental. They have just lost a fifteen-year loyal customer for 25 euros, congratulations!!!! NEVER AGAIN EUROPCAR. I TAKE MY BUSINESS TO EUROPCAR's COMPETITORS FROM NOW ON!!!!!! p.s. upon arriving I saw some other outraged customers so may be a general issue with this outlet. Their business is ripping off customers, who anyway come to Rhodes usually ones - so satisfaction and loyalty is not important "

" I am absolutely outraged. I've been a loyal customer to Europcar for many years, you can check my long rental history with them. This year alone I've rented cars from them through you at Naples, Madrid and Athens. Always paid a lot of extra too, including zero excess insurance. But what has happened at your Rhodes airport office is outrageous. It was already problematic when we came. The pickup location was different from one was indicated on the contract and we had to wait half an hour for the shuttle bus. The handover was lengthy even if I paid full insurance again. But the return was a real horror. The guy had been checking the car for 15 minutes although there was no problem with it, including filming the chassis from downwards - never saw anything like this in my life, even if every year renting cars at least six times. Than he became lucky and happy and informed me that he discovered some traces of water on the passenger seat which is a huuuuugeeee problem and the deepcleaning will cost me 25 euros. This for a really run-down and worn-out Yaris, seriously????? I tried to argue that only water might have been the cause, that I've paid zero excess insurance, that I am a loyal customer and anyhow all cars supposed to be cleaned meticulously before handing over to the next customer - but nothing helped. So he charged me 25 euros and threatened me with additional charges should I not sign the return contract as he provides it. So I signed. BUT!!!!!! This was my last Europcar rental. They have just lost a fifteen-year loyal customer for 25 euros, congratulations!!!! NEVER AGAIN EUROPCAR. I TAKE MY BUSINESS TO EUROPCAR's COMPETITORS FROM NOW ON!!!!!! p.s. upon arriving I saw some other outraged customers so may be a general issue with this outlet. Their business is ripping off customers, who anyway come to Rhodes usually ones - so satisfaction and loyalty is not important "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

ZAKYNTHOS, GR - Reviewed by ALBERTO - 07 June 2025

" I will definitely suggest auto europe to others. "

" Nothing to report. All as planned and well described. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 06 June 2025

" ! "

" ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IKARIA, GR - Reviewed by MARIA - 05 June 2025

" Very fast pick up, friendly staff "

" I have been using auto union for ́many bookings, every time I was very satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by VASILEIOS - 05 June 2025

" Top service "

" Nice and polite people. Nice car and quick process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by STAVROULA - 05 June 2025

" Very satisfied. "

" Very professional and efficient. The car was in excellent condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGE - 04 June 2025

" .. "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHIOS, GR - Reviewed by DAVID - 03 June 2025

" Nothing further to add. "

" It all worked well, from being met at the airport fir both the collection and return of the car. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by REED - 03 June 2025

" AutoEurope has always been great but this was not a good experience even though the car was good and the price very reasonable. "

" It took us two hours to rent the car at Athens even though there were five staff and only one other customer. We booked with them because we were supposed to be able to drop the car off in Peraius before our cruise but when we rented the car we were told we had to return the car by noon, hours before we intended. Our contract from you clearly stated that they were open all day but they said the hours had changed and they refused to honor the contract. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLOS - 02 June 2025

" Value money car rentals! "

" They gave me brandnew car! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by STAVROULA - 26 May 2025

" The companies that you recommend must be trustworthy and not random "

" Centauro car rental company was unable to give clear instructions. No phone line after 23:00 . Most of the google reviews were mentioning that the company is a scammer . "

Value for Money: 10
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by BERNADETT - 22 May 2025

" I believe it is the responsibility of Auto Europe to ensure that the information displayed on the website reflects the actual circumstances. Accurate and honest communication is essential when customers are making decisions based on location, convenience, and cost. "

" We chose this rental company specifically because it was the cheapest option advertised as being located directly at the airport, with no need for a shuttle. Unfortunately, this turned out to be misleading. After completing the booking and payment on the Auto Europe website, we received instructions that the pick-up required a shuttle ride of about 10 minutes. This kind of information should be clearly communicated before booking, not after. While the service itself was acceptable, the lack of transparency was disappointing. It's not a great way to build trust with customers. I also didn't appreciate the pressure to leave a review immediately during the drop-off process. It felt pushy and insincere -- reviews should be voluntary and based on the overall experience, not prompted in a rushed moment. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ATHANASSIOS - 22 May 2025

" i have been using enterprise for my frequent car rentals at the airport of Athens. In general, I have a very good experience from the whole procedure The sole hic is about the company's policy to not deliver the car with a full tank in oil and this gives a small headache how to return the car at the same level as at the time of taking the car. I hope the company will change this policy as I consider that the damages exceed by far whatever benefits the company draws from such policy "

" excellent service and very kind and competent staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIACOS - 12 May 2025

" SEAMLESS, AS ALWAYS, FROM BOOKING TO VEHICLE RETURN. "

" GOOD SERVICE "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SKIATHOS, GR - Reviewed by IOANNIS - 09 May 2025

" autoeurope always perfect! "

" very pleased "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by EVANGELOS - 08 May 2025

" PERFECT EVERYTHING ALSO VERY KIND STAFF "

" JUST PERFECT "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PIRAEUS, GR - Reviewed by GREGORY - 01 May 2025

" Better rates than booking directly with rental car company "

" Car was clean and ready to go upon arrival "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLOS - 27 April 2025

" Nice car rental company! "

" Nice company but huge deposit! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by PANAGIOTIS - 27 April 2025

" - "

" Vehicle doesn't need to be new but certain technical aspects (such as good functioning shock absorbers) should be a must to safequard safety and comfort. That wasn't the case with this vehicle. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by GEORGIOS - 26 April 2025

" Great as always. "

" First time renting from them, very good experience. Very polite staff, the car was totally new (first one driving it!) "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SJUR - 25 April 2025

" If travel plans allow and you have money on your card, this company might be a good choice. "

" Nice people, old car pretty close to the airport. But 3000€ in guarantee for an old car was steep and I had to change my credit to accommodate for this. Yes, it is in the fine print in the contract, but still.. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 3
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by MOSHE - 23 April 2025

" i have sent you 2 Emails with my complain . the last one was April 21 14:10 IL time: 4229916 Re: Auto Europe - EU 22109751 - Customer Service form. I returned the car on 20/4/25. about 15:00 As I stated in my detailed complaint n the emil, I expect a refund of 120 euros. I must state again my great disappointment. When renting a car through you, (when this is not the first time), I expected reliability in the booking and receiving a car as required. I would like to mention that when I received the car, I was told at the Avis agency at the kefalonia airport that the booking they had was for category H even though the official booking from you indicated a luxury SUV. The car that was offered to me as mentioned is a Ford Puma model. This is a car that is not an SUV and certainly not a luxury one. I was forced to purchase an "upgrade" that cost me 20 euros per day + tax as can be seen in the upgraded booking document for the additional price. I would also like to mention that I tried to contact you immediately from the agency itself and after half an hour without success as I was wasting time and arguing with the agency, so I decided to continue the trip and not cause myself all the trouble with unpleasant arguments. (By the way, the car I received as an upgraded BMW X2 was also dirty, with dry old wheels , without a spare tire, and the "bad" feeling I got from this booking accompanied the beginning of my trip. As stated, I expect you to take responsibility for the booking as you were obligated to and to send me a proper refund. i am waiting for your response and refund "

" i have sent you 2 Emails with my complain . the last one was April 21 14:10 IL time: 4229916 Re: Auto Europe - EU 22109751 - Customer Service form. I returned the car on 20/4/25. about 15:00 As I stated in my detailed complaint n the emil, I expect a refund of 120 euros. I must state again my great disappointment. When renting a car through you, (when this is not the first time), I expected reliability in the booking and receiving a car as required. I would like to mention that when I received the car, I was told at the Avis agency at the kefalonia airport that the booking they had was for category H even though the official booking from you indicated a luxury SUV. The car that was offered to me as mentioned is a Ford Puma model. This is a car that is not an SUV and certainly not a luxury one. I was forced to purchase an "upgrade" that cost me 20 euros per day + tax as can be seen in the upgraded booking document for the additional price. I would also like to mention that I tried to contact you immediately from the agency itself and after half an hour without success as I was wasting time and arguing with the agency, so I decided to continue the trip and not cause myself all the trouble with unpleasant arguments. (By the way, the car I received as an upgraded BMW X2 was also dirty, with dry old wheels , without a spare tire, and the "bad" feeling I got from this booking accompanied the beginning of my trip. As stated, I expect you to take responsibility for the booking as you were obligated to and to send me a proper refund. i am waiting for your response and refund "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 4

HERAKLION, GR - Reviewed by OREN - 19 April 2025

" Never take a Gold Car!!! "

" The company could not provide essential documentation to the police when asked and as a result the car was taken off the road. Gold Car asked for almost 200 € for a replacement car. "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by PANAGIOTIS - 19 April 2025

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by YURI - 19 April 2025

" The shuttle to the airport was very fast and it is very close to the airport "

" Very good service and also fast "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYKONOS, GR - Reviewed by GRAHAM - 18 April 2025

" Slow service "

" Check in - so slow - waited over an hour! "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DONALD - 11 April 2025

" Really like Auto Europe "

" Great experience renting from Enterprise at Athens, Greece airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DONALD - 11 April 2025

" Auto Europe always delivers great value "

" Great rental experience from Enterprise at Athens, Greece airport location. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTORINI, GR - Reviewed by GILBERT - 10 April 2025

" To go again "

" Fine ,exellent very friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ISTVÁN - 07 April 2025

" All was OK "

" Ok "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IKARIA, GR - Reviewed by MARIA - 07 April 2025

" easy to book and easy to take the car and drop it off "

" Fast and friendly staff "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by DENISE - 01 April 2025

" EXCELLENT SERVICE, WELL EXPLAINED. NO HIDDEN AGENDAS I HIGHLY RECOMMEND BUDGET AND AVIS "

" EXCELLENT SERVICE, WELL EXPLAINED. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STILIAN - 30 March 2025

" As usual perfect "

" Car was new, efficient staff, close to the airport, very good price. But the best is that they return the blocked amount immediately when you return the car. And this is not common with other rental companies, even with Hertz I am waiting for a month. Highly recommend Volt4u "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JAN - 28 March 2025

" we arrive from Asia little earlier but had to wait nearly 2 hours in front of the office untill the exact hour of lease strike.... you can not expect your customers arriving from overseas at exact minute for pick up your car - when we arrive our kids fall asleep so we stay in front of office waiting.... "

" we arrive from Asia little earlier but had to wait nearly 2 hours in front of the office untill the exact hour of lease strike.... you can not expect your customers arriving from overseas at exact minute for pick up your car - when we arrive our kids fall asleep so we stay in front of office waiting.... "

Value for Money: 3
Efficiency of Counter Staff: 4
Expediency of Drop-off: 6
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by PAVLOS - 25 March 2025

" Very flexible and the best company all around the world for car renting! "

" Nice company, value money! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KOS, GR - Reviewed by VASILEIOS - 24 March 2025

" Autoeurope was reliable and the price was great. "

" I am very happy with the rental experience. The car was great, I even got a free upgrade and the staff was excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREAS - 20 March 2025

" Hassle free car pickup and drop off. "

" Professional service, "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGE - 20 March 2025

" Everything was fine "

" Everything was fine "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IKARIA, GR - Reviewed by MARIA - 17 March 2025

" Easy booking, good communication with thw staff "

" easy booking, good prices "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by MARTIN - 17 March 2025

" AutoEurope exterience OK as usual, will strongly hesitate about Europcar Athens. "

" -the car did not have Android Auto integration (software-disabled). Have not seen a car without AA support in years, even in lower categories. -counter staff insisting on a credit card; claiming a full over-the-counter insurance required in case of a debit card, despite a third party insurance contracted before "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 5

THESSALONIKI, GR - Reviewed by EMMANOUIL - 12 March 2025

" Very pleased for the overall experience "

" They were very professional, no issues at all, and provided what they promised. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by TOMER - 11 March 2025

" The fact that it was shuttle service instead of in airport and the extra price was wrong was very disappointing "

" First of all it was marked as in airport when filtering burly it was a shuttle service They charged me 5 euro for additional driver although it stated 4 in my reservation Also I should have received an intermediate suv and I believe I got a smaller jeep renegade "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by SPYRIDON - 07 March 2025

" Very happy from the booking until the end of the rental. "

" Everything went smoothly and efficiently. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by VARNAVAS - 06 March 2025

" perfect "

" Was everything ok and as expected to be "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIACOS - 24 February 2025

" As expected from AutoEurope. Seamless. From booking to deposit release. "

" I have used many (lower-cost, near-airport) rental car companies. Volta4U is perhaps the best of them. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ALEXANDROUPOLIS, GR - Reviewed by CHARALAMPOS - 21 February 2025

" Auto Europe: all steps were perfect - choosing car / prices / policy/ accuracy! I'll choose them again! "

" They suggested to go and find the car by ...myself. Outside the car was clean - inside not!! Drop-off: nobody there - just left the keys in there office ...hole!!! "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by GEORGIOS - 20 February 2025

" Very good "

" Fast service, polite staff, correct car class, entirely clean and tide car. The only issue a bag with rubbish in the trunk, probably forgotten by the prvious user. Nothing serious "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by NIKOLAOS - 19 February 2025

" Keep up the good work "

" One of the best rent a car agency's "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by IOANNIS - 15 February 2025

" Everything perfect and on time "

" Perfect and fast service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREAS - 14 February 2025

" Overall easy booking procedure and good service by Enterprise. However, I could not add the second driver while booking so I had to pay an extra insurance fee at the desk while I preferred to do it online while booking. "

" New cars.. fast service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 07 February 2025

" All super "

" Great people (front desk as well as support), cars in great condition - wonderful. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RONY - 06 February 2025

" Very good experience "

" Very friendly staff, smooth process, clean, spacious and comfortable vehicle "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLOS - 01 February 2025

" Excellent staf and company! "

" Excellent staf and company! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by IOANNIS - 31 January 2025

" Please check better your partner's. "

" First of all when I get in the car it had a very very intense smell of smoke like someone where smoking in the car just 5 minutes ago. Second my voucher had a time if drop off at 18.30 but during check in i was infythat due to works in the airport i had to bring it back on 16.00 and i obliged to change my whole program. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 2
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by DIOGO - 24 January 2025

" Everything Washington ok. "

" Everything was ok. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIACOS - 20 January 2025

" SEAMLESS. PLEASANT. "

" SPACIOUS OFFICE. PLEASANT PERSONNEL. NICE EVERY TIME TO SEE THEM & RECEIVE VOLTA'S SERVICE. I ALSO LIKE THE FACT THAT UNLIKE OTHER RENTAL COMPANIES VOLTA IS LOCATED VERY NEAR THE AIRPORT, BEFORE ANY MAJOR TRAFFIC LIGHTS. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 18 January 2025

" Absolutely no issues. Nice car great price. "

" Absolutely no issues. Nice car great price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 16 January 2025

" Is the best site! "

" Good company! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by EVANGELOS - 12 January 2025

" The best experience I ever had from the staff.!!!!! "

" Very friendly staff. Congratulations!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by JOHN - 11 January 2025

" Nobody answered the phone when I needed assistance "

" When I arrived the office was shut despite being well within their published opening times. Nobody answered the phone until the next day and they would not deliver the car to my hotel so I had to pay for two taxis. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by PAVLOS - 10 January 2025

" Very good rental company and nice car. Quick release of credit card deposit! "

" Very good rental company and nice car. Quick release of credit card deposit! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by VASILEIOS - 02 January 2025

" Very easy to book best prices "

" Very helpful, quick and seamless process of pickup and return "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MARCO - 02 January 2025

" I recommend everyone to rent a car at ENTERPRISE: le auto sono pulite, sempre pronte e personale ultra qualificato ETERPRISE number 1 "

" Upon arrival the shuttle was waiting for us. As soon as we arrived at the office the machine was ready. Very clean car with full tank. ETERPRISE number 1 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by PAVLOS - 01 January 2025

" Πολύ καλή εξυπηρέτηση και ευγενικό προσωπικό! "

" Πολύ καλή εξυπηρέτηση και ευγενικό προσωπικό! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by EVRIDIKI - 29 December 2024

" Very satisfying experience , I would definitely recommend Europcar rentals. "

" Overall very satisfied with the staff, the car, which was clean and without any issues, full to full fuel policy, the whole service of Europcar. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANASTASIOS - 29 December 2024

" VERY HAPPY "

" All SUPER "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MARIE-CHRISTINE - 26 December 2024

" Expensive "

" Top service, very professional and friendlyt staff. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by VASILEIOS - 25 December 2024

" Auto Europe is the only platform I use the last years...I find it the best in prices and customer care. "

" The stuff and the experience with them was excellent. Polite, helpful, quick and accommodating The car was not in great condition though . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by GEORGIOS - 22 December 2024

" EXCELLENT "

" IS GOOD "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DROR - 20 December 2024

" For me it is good "

" Since i didn't receive back yet my deposit we need to wait. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GUY - 19 December 2024

" as usual, the experience was good, and you guys did not have to intervene "

" at the counter the apprentice receptionist spoke french, the native language of my friend .... that helps.... she did just give 1 single try to "upsell" us, with an extra insurance; at pick up the parking attendant was also efficient, and at drop off the guy was really doing a complete surveillance of the condition of the car after the rental week; no problems, no hassling "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by KYRIACOS - 16 December 2024

" A good experience. Two more booked via Auto Europe with Volta4U in January and February respectively. "

" VOLTA4U is a solid company. Both Maria (pick-up) and Irene (drop-off) provided excellent customer support. Thorough & courteous. I like the fact that it is close to the airport so I never have to wait long for the van to take me to the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EFSTRATIOS - 07 December 2024

" ..... "

" ..... "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by YIANNAKIS - 03 December 2024

" Excellent thank you "

" Always from Enterprise through Auto Europe the best "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREAS - 21 November 2024

" Excellent service "

" Very easy and hassle free pick-up and drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by KONRAD - 21 November 2024

" New vehicle in good condition except one dent "

" Slow check in but good value for money. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 18 November 2024

" EXCELLENT COOPERATION "

" GOOD CHOICE "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLOS - 16 November 2024

" Πολλά συγχαρητήρια! "

" Μόνο την εγγύηση να μειώσετε στο μισό πρέπει!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JANIS - 15 November 2024

" Good service and good car rental terms/price conditions. Thank you very much! "

" Very good service and attitude. The car was a little scratched, but everything was recorded in the rental agreement. I would like more precise information about how the customer gets to the car rental company at the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by XANTHOS - 15 November 2024

" perfect!!!!!!!!!!! "

" fully satisfied!!!!!!!!!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by CHARLES - 11 November 2024

" Very happy with the service, pricing and vehicle. Highly recommended. "

" Special thanks to Isabelle at Chania Airport Car Rental desk. Very professional and highly recommend renting through SKG "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DONALD - 11 November 2024

" see above please "

" Car was dirty and they said they didn't have time to clean it. Car was in very poor shape but we kept it. Tire pressure was low too. Had to fill it twice. Poor car condition, nice people working there. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

CHANIA, GR - Reviewed by RUARIDH - 31 October 2024

" Excellent service. Friendly, accommodating staff. Flexible in allowing me to change drop-off location. Good value "

" Excellent service. Friendly, accommodating staff. Flexible in allowing me to change drop-off location. Good value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EVRIDIKI - 30 October 2024

" Overall experience with Europcar was satisfactory "

" Quick access from the terminal, friendly efficient staff, very pleased with the car i received, which was a recent model with almost all necessary safety equipment. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VOLOS, GR - Reviewed by KATHERINE - 25 October 2024

" Very positive. "

" Extremely accommodating and efficient staff. Car in top condition. Thanks. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PETER - 24 October 2024

" I need now to work out how to make any claim for the expenses incurred. As far as I am concerned the Green Motion office in Athens should be closed and the staff sacked for their incompetence - forcing me to drive a car that I insisted I did not want to drive. I have rented many cars from Athens before from other companies without any problems in the past. "

" The fundamental problem I had from the outset is that the local staff were forcing me to use a car that I INSISTED I WAS NOT COMFORTABLE to drive. I repeatedly requested that they provide me with another car that I was prepared to drive. I had to argue with them for over 25 minutes but they would ignore me THE CUSTOMER. I am very tall and don't fit easily into just any car. I pleaded with them and even offered to pay extra for an upgrade. I was IGNORED. Very reluctantly with no progress and it was getting late, I took that car which was filthy, knocked around badly etc. I had a VERY BAD FEELING ABOUT THE WHOLE EXPERIENCE. No sooner than I left the lot within a few minutes the engine warning light came on and remained on. I was furious but too late to turn back as I was on a highway heading into the mountains. Unfortunately this bad taste remained with me. I felt VERY EMBARASSED visiting people who commented about the bad state of the car and had assumed I had knocked it around. I have been driving for decades and rental dozens of cars in many countries and NEVER had any problem before. Unfortunately with my shaken state of mind I had a minor car accident for the first time ever renting a car - the subsequent experience was equally harrowing dealing with them. They charged me extortion price amount for the damage - without supportable evidence of the justification for the huge amount. The whole experience has been a NIGHTMARE from the beginning - I have been left severely traumatised... "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by KYRIACOS - 23 October 2024

" Not as good as it could have been. "

" Two, minor things perhaps. The sheet with damages marked was clean. When I went to pick up (unaccompanied) I noticed a couple of very minor things. I thought nothing of it. Upon return, the staff noticed one such minor thing & insisted I prove that it was there. Thankfully I had taken a video. But the impression I was left with was very negative. Then I got to talk (in the van on the way to the airport) to the lady that dropped off her car immediately after me. An HR manager of a billion+ European firm, as it turned out. She was made to pay some €75 for stains in the inside of the car, in the back no less! And she was travelling alone! She was annoyed, in a nice, controlled northern European manner, and by listening to her story she had every right to be. I never check the back of the car! I think if these guys are gonna get so picky they have an obligation to accompany the client and make sure both the outside and inside of the car are checked by the client. Else it comes across as a rip-off policy implemented by the front-line commandos. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ALEXANDROS - 23 October 2024

" Overall great experience, I would book again "

" Very friendly staff and fast support. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by VALDOR - 22 October 2024

" No problems pick-up and 7 days drive. "

" Excellent service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by MENNAT - 20 October 2024

" All iin all very satisfied "

" They were fantastic, very friendly, on time and totally hassle free. best car rental experience I've had in a while. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by REIN - 17 October 2024

" Kindlasti kasutan seda teenust veel kui lähen reisima ja tahan rohkem näha.Kõik oli SUPER!! "

" Kiire, täpne asjalik ja väga meeldiv, AITÄH! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTORINI, GR - Reviewed by ACHILLEAS - 16 October 2024

" It's not autoeurope's fault. "

" They manage to upsell me insurance that was not needed. and they did it with a very tricky way. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by GEORGIOS - 11 October 2024

" As always very easy and very good. "

" I rent from the airport in Athens Airport around 8 times per year; I always rent from Alamo because each time all the staff are wonderful, helpful, polite. And the cars have always been in very good condition. Bravo. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by BARNABAS - 10 October 2024

" I am very satisified with AutoEurope. "

" overall good experience. they said there were no scratches on the car but there were many so I took photos and then it was accepted upon return. Otherwise all good. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ITZHAK - 10 October 2024

" None "

" I got a car without fuel at very late night "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by MANOLIS - 10 October 2024

" Very good service and professional behavior. I would definitely recommend it. "

" Very good service and professional behavior. I would definitely recommend it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMOS, GR - Reviewed by PETER - 08 October 2024

" Auto Europe did provide the most cost effective rates compared to its competitors "

" Condition of car was not that good. For example, actual gas tank was 3/8 full but rental contract showed 6/8. We had to turn around after leaving and point this out. One windshield wiper was barely cleaning the window. Only advantage to choosing Volta was that it was by far the cheapest. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by GEORGIOS - 07 October 2024

" GOOD "

" GOOD "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MAXIME - 07 October 2024

" the price for the baby car seat was higher (6€ ex. VAT per day) that the price indicated on the autoeurope reservation document (4.34€ per day) "

" ok "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by STILIAN - 06 October 2024

" You should guarantee certain services like support to get their money back "

" Car was good, but almost a month and I cannot get my deposit back "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by JACQUES - 05 October 2024

" Easy. "

" Note that rental is not 24hr per day paid, so when reserving make it multiple of 24 hr (for case ur flight back is delayed) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KARPATHOS, GR - Reviewed by ALEXANDER - 03 October 2024

" Perfect! "

" Perfect! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by PAOLO - 01 October 2024

" Everything was good, the only down side was that the petrol tank was only 1/4 full. "

" Everything was good, the only down side was that the petrol tank was only 1/4 full. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by UROS - 01 October 2024

" Auto europe is a scam. Auto eruope is a money theft organization. Auto europe is not responding to our claims at all. "

" We were not been able to get a car which has already been paid. Very inflexible and very unpolite. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

MYKONOS, GR - Reviewed by ANTHOULIS - 29 September 2024

" It was a wonderful experience. "

" Welcoming and service of the personnel was perfect. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KYRIACOS - 27 September 2024

" Seamless. Easy pick-up, easy drop-off. "

" The car was small, which I prefer, with very low fuel consumption, which was great. It was old however. I could not find a USB C port to keep my phone charged. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ALEXANDROS - 25 September 2024

" Overall great experience, no delays and good service "

" Overall great experience, good car and everything was good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by THEODOROS - 23 September 2024

" IGNORANCE IN MY PROBLEM AND LEFT ME WITHOUT CAR AND HELP IN SPITE OF MY EMAILS AND PHONE CALLS FOR SUPPORTING ME. SAME ON THEM AND THE CAR RENTAL "CENTAURO" IN ATHENS. "

" I HAD A VERY BUD EXPERIENCE IN ATHENS. YOUR CLERK WAS VERY RUDE AND HE DIDN'T ACCEPT (ILLEGALLY) MY DIGITAL DRIVING LICENSE ISSUED BY THE GREEK GOVERNMENT. I PROVIDED TO THEM MY ID AND MY CREDIT CARD IN PHISICAL FORM MY DIGITAL LICENSE IN DIGITAL FORM. AS A RESULT THEY DIDN' T GIVE THE CAR AND LEFT IN THE MIDLE OF NOWHERE WITHOUT CAR AND ACCOMMODATION. THE SHOP OF "CENTAURO" SITUATED KILOMETERS AWAY FROM THE AIRPORT . I CALLED THE POLICE AND THE OFFICERS VERIFIED THAT MY LICENSE WAS TOTALLY LEGAL AND ACCORDING ΤΟ ΤΗΕ LAW N.4954/2022 THE COMPANY WAS OBLIGED TO ACCEPT IT BUT EVEN THEN THEY REFUSE TO GIVE ME THE CAR. NOW I TALKED WITH MY BANK IN ORDER TO TAKE AT LEAST MY MONEY BACK. BIG SAME FOR A COMPANY LIKE YOU. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by KYRIACOS - 22 September 2024

" HAPPY "

" GOOD EXPERIENCE. NO SURPRISES. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by EMIL - 22 September 2024

" Very pleasant, highly recommend. "

" Great car rental experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MAIJA - 21 September 2024

" Ok "

" Okok "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

SANTORINI, GR - Reviewed by OANA - 21 September 2024

" Best of car rental aggregators by far "

" good value for money, fast service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ADAM - 19 September 2024

" Auto Europe is No.1. "

" personal administration is a bit slow "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

RHODES, GR - Reviewed by RALPH - 16 September 2024

" Very easy! "

" I had left the paperwork for the car at the house, so I was worried about the turnaround, but the agent was extremely pleasant and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by JONATHAN - 16 September 2024

" Will continue using AutoEurope but I will think twice about using CARWIZ again. "

" car was not full with fuel. we had to have a full argument to get it full. car was an old model. not completely clean. full of dents and scratches. "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by GRIGORIOS - 15 September 2024

" very bad, i had to pay to much money to rent from another company, my baby was sick and i had no way to travel "

" I had delay in my flight , nobody call me to wait 30 MIN to take the car, i was calling but no answer "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by PANTELEIMON - 13 September 2024

" Very nice overall experience "

" Great car, fast pick up /drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DROR - 08 September 2024

" very good service ans responce "

" Upon arriving at the station, three representatives were speaking on the phone and did not leave to receive me In addition, I received a car in very bad condition with 80,000 miles and a lot of scratches As a response to my request to change the vehicle, the representative said they were not responsible for its condition. "

Value for Money: 4
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by OREN - 08 September 2024

" we have big delay on receiving the car, and the car was very old "

" we have big delay on receiving the car, and the car was very old "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by CONSTANTINOS - 07 September 2024

" Pleasant staff with friendly approach and professional behavior. "

" Excellent and swift service, receiced the car in good condition and with low mileage. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by URBANOVICI - 02 September 2024

" Overall a really nice experience. "

" Realy nice the pickup and drop off was realy easy and fast. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 30 August 2024

" Once again a very good experience "

" Extremely professional but also very friendly staff, car in very good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by HUSEYIN YASIN - 30 August 2024

" Highly-recommended! "

" Staff was super friendly, kind and professional! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRIS - 29 August 2024

" Autoeurope always one of the best overall experiences "

" The recent huge increase in credit card deposit hold makes Budget quite less attractive. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ALEXANDROS - 29 August 2024

" Great and smooth experience with Auto Europe as always. No complains. "

" On the second day of the rental period, the car indicated it needed the AdBlue reservoir refilled or it would stop working withing 2000 km. I filled it up and kept the receipt, expecting to be compensated by the company for a consumable that lasts years and far beyond the period I was using the car. Upon returning the car, I was informed by the very polite indeed employee that his manager said that there is no refund process for this and it is like filling up the car with fuel. Instead they offered me a free upgrade the next time I rent with them, in the form of an unsigned piece of paper. Very much worth noting, the desk employee was very polite and helpful and his attitude was greatly appreciated. I was never approached by the manager (and owner if I am not mistaken) directly for this isssue although he was present. Although the cost of AdBlue was in the order of 20 euros, I still believe that this is a cost that should have been taken up by the company as I only used a very small fraction of it. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 7

KOS, GR - Reviewed by URO? - 27 August 2024

" Excellent experience with Auto Europe (offers and booking). "

" Kind staff, but the car was in poor condition (worn out seats, ...) and not cleaned up. Although comparable to competitors, the deposit and surcharges were quite costly (e.g. 150 EUR for sand in the cabin). "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 3

ZAKYNTHOS, GR - Reviewed by OLAF - 26 August 2024

" Not much to say "

" We had a car with many defects. All kinds of signs on the dashboard. White smoke coming out of the exhast pipe. We called about this with Avis/ Budget we spend about two days being referred to other numbers. Eventually we gave up. Staf at the airport with the drop off was friendly. "

Value for Money: 3
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by PAVLO - 25 August 2024

" most of the time best deals "

" i had a good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KALLISTHENI - 23 August 2024

" Easy no trouble and good quality car "

" excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAVLOS - 22 August 2024

" The best company for car rentals! "

" Value money company but big deposit! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GEORGIOS - 21 August 2024

" I've been using auto Europe for well over a decade for car hire and have always been happy with the booking process and vehicle choice and price. I highly recommend the company. "

" Friendly and helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by LUIS - 21 August 2024

" No comments, still use autoeurope, but looking at other possibilities "

" Counter not inside the airport and no signs telling where to find it. After 1 hour looking and asking around, someone told us to wait by a sign and a shutle van would arrive to take us to europcar office "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 7

ZAKYNTHOS, GR - Reviewed by YANIK - 16 August 2024

" Auto Europe is a great aggregator providing easy research and peace of mind "

" Nikos was fantastic - from his welcome email, to checking back the car, his team is interested in helping people and ensuring their cars are well maintained and ready for driving. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTORINI, GR - Reviewed by ROEL - 15 August 2024

" The correct car and speedy service. That's what I want from a car hire experience! "

" Everything OK "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by HENRI - 15 August 2024

" Good rates with autoeurope "

" Staff rude, car in bad state, charge the deposit, and take time to give back (money still not back 3 days after) and desk not at the airport! "

Value for Money: 6
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by PAVLO - 13 August 2024

" all good "

" all wass good, maybe pay a bit of attention to car cleaning "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KALAMATA, GR - Reviewed by GAELLE - 11 August 2024

" Perfect "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by FILOTAS - 10 August 2024

" I HAD TO PAY AGAIN THE FULL COVER INSURANCE. TWO TIMES FOR THE SAME SERVICE LAST TIME WITH YOU!!! "

" I HAD TO PAY AGAIN THE FULL COVER INSURANCE. TWO TIMES FOR THE SAME SERVICE LAST TIME WITH YOU!!! "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ARNON - 10 August 2024

" As usual with renting with Auto Europe, everything went smoothly. "

" The only caveat I can mention is the 400 euros surcharge for returning the vehicle in a different drop off. It seems a bit too expensive. Otherwise, all well. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by MARCEL - 07 August 2024

" I am waiting for help a refund "

" The staff was absolutely reluctant and said they wouldnˇt rent me a car beacause I only had a debit bussines card. I also suggestes the possibility of a cash deposit of 5.000 euros, that i needed the a car, beacause I had a business meeting in Kalamata city int the morning. They gave me a big problem and in cost me extra 300 euros. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 1

CORFU, GR - Reviewed by YTZHAK - 06 August 2024

" We had an demage during our last day. It was immpossible to reach you by phone, we send an email and stilll no answer. We payed it all and waiting for refund (we purchsed full insurance). Still waiting. "

" Not very nice: weve waited for the car after washing, but outside disnt seem to be very clean, after ive asked for sunshield (because the car wae black and it was arount 36 degreesoutside, they told me to buy one. We got the car with half a tank, it made it harder to fuel it to this level (becuse you dont know when to stop) so obviously we returned it almost full. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by GEORGIOS - 04 August 2024

" Excellent staff "

" Excellent staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAULA - 04 August 2024

" our experience at Athens was not as good as the two other rentals that we had on this trip "

" The counter staff were very busy in Athens so it was quite a wait to be served even though I had prebooked a car. The counter assistant organised the paperwork and wrote down the lot where the car was but unfortunately wrote the wrong number so the car took quite awhile to find and then there was little help from the people that were working on the lott they had not completed the paperwork and there were quite alot of scratches and some dents on the car that werent on the paperwork. We took photos to show that they were there before we took the car. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by MORDO - 01 August 2024

" Prices are quite high but I enjoy working with Auto Europe. "

" Everything went smoothly. Very satisfied. They gave me an upgrade. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ALMIR - 01 August 2024

" Super "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by FLORIN - 28 July 2024

" I was surprused to find out that the excess insurance was not from Thrifty, but from Autoeurope. This was misleading during the reservatiin ptocess, it was not clearly explained. "

" Good. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JONAS - 26 July 2024

" When planning a vacation, you always want to be sure that you will get what you expect. I am glad that I chose this company and had the opportunity to communicate with warm and benevolent people who were ready to help me. "

" When I have to rent a car, I usually rely on global brands. First of all, because they are easier to find, they give a kind of guarantees, although those guarantees are often only psychological preferences. When choosing a national company, I did not know what to expect. I trust people, trust has paid off with a bang. A warm and benevolent attitude exceeded all expectations. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by HELEN - 26 July 2024

" Easy to use. "

" Amazing service from the staff I dealt with. Waiting for the held funds to be released - this could take up to 10 days which is not acceptable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by DIMITRIOS - 25 July 2024