Auto Europe
- North America
- Central America
GARAGE CROATIA CUSTOMER REVIEWS
- 8.6
- 9.4
- 9.5
- 9.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
GARAGE CROATIA Car Rental Reviews
Average Rating for Garage :
DUBROVNIK, HR - Reviewed by WILLIAM - 19 August 2025
" The car was fine. I just felt I was being ripped off at the beginning with all sorts of charges. I never heard of a cleaning charge renting a car before. I was advised on the form to return it full. I was then advised it would be cheaper if I didn't...maybe that's true but I find that hard to believe! The experience with the girls handing over the car and returning the car was very positive. "
" Garage is in a secondary pick-up place at Dubrovnik Airport. I I had to wait a while for someone to appear. On picking up the car I was told there would be a 50 Euro cleaning charge if the car wasn't washed on its return! I was also told it would be cheaper if I didn't fill it with fuel on return...I didn't believe that and declined to pay the advance wash charge option. When I got the car...it hadn't been washed! A different person presented me with the car. I made them write that the car was dirty on collection. There were lots of marks on the car which she carefully noted. No issues on returning the vehicle. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ZAGREB, HR - Reviewed by SERGIO - 01 July 2025
" The car was brand new, the service very good "
" Everybody very helpful and quick "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by ALIUS - 24 September 2024
" Easy booking, good promotions "
" Smooth comunication (our flight was late and hey hold the car). Good price and state of the car. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SPLIT, HR - Reviewed by LINDA - 16 September 2024
" Garage was a little challenging to locate. "
" The location was challenging to locate at the Split airport, because it wasn't with the regular rental agents. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by RAMANUJA - 29 July 2024
" Straightforward. "
" Unhappy with unexpected late pick up charge. Plane was delayed and I had top pay €50 extra. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SPLIT, HR - Reviewed by JAAKKO - 22 July 2024
" Basicly very simpple and good experience. "
" Rental company location was hard to find "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SPLIT, HR - Reviewed by RAIMO - 04 July 2024
" I had to pay additional 77.- for incurance regarding tires and class. When I ordered the car I understood all is covered, but it was not! "
" Professional! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SPLIT, HR - Reviewed by AHMED - 07 June 2024
" Not the best experince with Garage "
" Not the best staff, a very rude when i was receiveing the car. no insurance options which are good. They have this category that you just pay an amount perday to just reduce the deposit but you get nothing in return "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 9
SPLIT, HR - Reviewed by NICOLAS - 22 May 2024
" I always book rentals with autoeurope, sharp prizes and extra insurances. "
" Very friendly and efficient staff, car in great condition (new). Be aware that you have to pay extras for going to an island (40€), If you want to go to Montenegro or Bosnia with the car, add 100€. In Split, the office is not with the general rental offices but on the next parking, which was bit difficult to find (we had to call to be picked up). Drop off in Dubrovnik very smooth. Overall very good experience. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SPLIT, HR - Reviewed by JOHN - 29 April 2024
" Overall a good experience "
" We overall happy with the experience however there was alot of added extras when we arrived, told that the comprehensive insurance did not cover windscreen and tyres €40 charge for this, as we were landing at 9.30pm had to pay €50 for out of hours even though time and flight No were put on booking, €100 for bringing the car across the border, which I know was in the terms and conditions in small print, but I think they should be brought further up for attention, the fact that windscreen and tyres is not included in the comprehensive insurance seemed very odd. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by MARCIO - 27 August 2023
" Everything worked correctly. "
" Friendly staff, brand new vehicle, overall great experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SPLIT, HR - Reviewed by RENATAS - 22 July 2023
" Ok "
" We ordered ford focus, but we got opel... "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBROVNIK, HR - Reviewed by PARVESH - 30 September 2022
" Auto Europe provided the best rates and experience "
" Professional and Easy to deal with "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10