Auto Europe
- North America
- Central America
FLEX TO GO POLAND CUSTOMER REVIEWS
- 3.4
- 2.9
- 5.9
- 6.6
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
FLEX TO GO POLAND Car Rental Reviews
Average Rating for Flex to Go :
Showing Results 1 to 7
Page 1 of 1
GDANSK, PL - Reviewed by KIMMO - 23 August 2025
" I made reclamation a week ago, still no response from Autoeuropr "
" They demanded credit vard validity of 6 months, didn't accept Autoeurope's insurance, byt required to buy their own 386 eur insurance. Pure robbery, Autoeurope should not co-operate with these crooks. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
WROCLAW, PL - Reviewed by ELENI - 29 May 2025
" I would like to have more clear the information about the company's Credit card policy. "
" I am very disappointed about the flex to go company. They did not accept debit card. They did not accept to hold a deposit that I could get back after leaving the car. They forced me to pay 300kr as guarante and 500kr for half bensintank and cleaning of the car, although I would use only 1/4 of bensin. So I paid 500 kr more for the car. I want to know if this is legal and where could I write to protect next customers. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 5
KRAKOW, PL - Reviewed by SANDA - 15 May 2025
" The AutoEurope should not provide scammers as rental options. "
" It was a SCAM. They do not state clearly on reservation the special requirements for your credit card - it must be embossed (no one has such cards in Europe any more) and credit card should contain all your names like in passport (not only first name and surname). The only way to get a car was to pay additional fee, which was 200 EUR for four days (the rental cost was only 50 EUR). Even if you have the credit card that match their requirements, you have to return car washed in manual car-wash (not automatic one), otherwise there will be a fee. The car itself had very dirty interior (some tissues on the floor from previous renters and sticky steering wheel). It was not serviced (the "must service" light in dashboard was on all the time). "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 3
WROCLAW, PL - Reviewed by EVANGELOS - 16 December 2024
" Disaster "
" They didn't accept my credit card because it ends in 5 months and after I provided them a second one they didn't accept it either because it has initial instead of full name. So we end up buy full protection for 200 euros "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KRAKOW, PL - Reviewed by PAVLOS - 11 April 2024
" First of all I would like to mention that our flight arrived at 23:45 on the first day of the rental and I immediately headed to the company office to collect the car. But there was a queue of other tourists and I couldn't get in touch because of the queue with the office worker and this happened at 00:15 when he asked me to pay a fee of around 40 euros for out-of-hours pick-up! Unfortunately I paid it even though it was not my responsibility since I went to the company's office before 24:00! I also have video where I recorded the queue when I realized the time had gone past 24:00. I would like someone in charge to explain to me why I paid this amount since I went before their opening hours but was delayed due to a queue. you can see that my flight actually arrived at the time I'm telling you and I went running with my bag on my back to catch it before they closed something that happened after I got to the queue at 23:58!!! I am waiting for a response from the company. Yours sincerely, Pavlos Tsipras "
" First of all I would like to mention that our flight arrived at 23:45 on the first day of the rental and I immediately headed to the company office to collect the car. But there was a queue of other tourists and I couldn't get in touch because of the queue with the office worker and this happened at 00:15 when he asked me to pay a fee of around 40 euros for out-of-hours pick-up! Unfortunately I paid it even though it was not my responsibility since I went to the company's office before 24:00! I also have video where I recorded the queue when I realized the time had gone past 24:00. I would like someone in charge to explain to me why I paid this amount since I went before their opening hours but was delayed due to a queue. you can see that my flight actually arrived at the time I'm telling you and I went running with my bag on my back to catch it before they closed something that happened after I got to the queue at 23:58!!! I am waiting for a response from the company. Yours sincerely, Pavlos Tsipras "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KATOWICE, PL - Reviewed by KIRIL - 25 October 2023
" I not used this car. Staff not like "
" I not used this car "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 4
WROCLAW, PL - Reviewed by SERGEJS - 05 October 2023
" Nothing to add to above , top rates "
" everything was nice and smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10