ENTERPRISE CROATIA Car Rental Reviews

ZADAR, HR - Reviewed by PAVEL - 24 August 2025

" all good "

" all good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAGREB, HR - Reviewed by ANDREI - 08 January 2025

" Positive overall. "

" Quick and easy. Clean car. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ZAGREB, HR - Reviewed by ROBERT - 05 March 2017

SPLIT, HR - Reviewed by NIKOLA - 30 January 2017

" Great price and very friendly staff at Split Enterprise. Would recommend this to everybody. Had no problems with the car with over 4000 KM traveled. "

" As mentioned above both Marta and Marin were excellent. "

SPLIT, HR - Reviewed by ZORAN - 18 January 2017

SPLIT, HR - Reviewed by CANAN - 18 September 2016

DUBROVNIK, HR - Reviewed by ANDRIES - 08 September 2016

" 1. Incomplete information re office location in Dubrovnic caused delays in getting the car. 2.Car was damaged badly on receipt. 3. Took full insurance but damage we still feel we did not cause was not covered. Despite the extra amount paid I am still now liable for 506 euro 4. Inform clients in future that certain items are not covered and insist that they check the tyres and rims before they leave. 5. I am in Switzerland and in no position to dispute your claim on my credit card. 6. The Rovinj office can fill you in on the damage and my response. "

" See above The staff were not faulted. The insurance and company policies need to ge reviewed. "

DUBROVNIK, HR - Reviewed by JOSEP - 07 September 2016

SPLIT, HR - Reviewed by KRISTJAN - 02 September 2016

SPLIT, HR - Reviewed by ALEJANDRO - 01 September 2016

" Everything correct. I will recommend it. "

" The staff at the office were nice. "

ZADAR, HR - Reviewed by IVAN - 28 August 2016

" Probably the best rental comparison site I have seen so far! Keep it up! Great rates & no hassle! "

" 1) I got a technically road-illegal car (even after stating I will be driving children in it). The airbag light in the car was on, the horn was not working (which led me to suspicion airbag was activated in the car and never fixed) - passenger seatbelt was not working. 2) They replaced the car the next day after my call & complaint (good service) 3) When I have arrived to drop off the car on my departure @ ZAG airport, first there was no free parking where to leave the car, so I had to leave it illegally parked on the side of the busy road. The enterprise employee who by chance arrived at the same time was almost unwilling to help out. 4) Person on the desk wasn't there to drop off the keys, only when I shouted over the phone he appeare "

DUBROVNIK, HR - Reviewed by JOAN - 23 August 2016

OPATIJA, HR - Reviewed by IVAN - 12 August 2016

" All was fine... "

ZAGREB, HR - Reviewed by STEVEN - 11 August 2016

" The online experience was great. I called Auto Europe to extend my rental for one day. The price for the one day extension was 3 times what the local Enterprise office charged me. Not sure what to think about that. "

ZAGREB, HR - Reviewed by SERGIO - 17 July 2016

SPLIT, HR - Reviewed by JACQUES - 28 June 2016

" satisfait du service, pas de problème. "

" Voiture neuve, conforme à la catégorie demandée, personnel compétent et avenant. "

DUBROVNIK, HR - Reviewed by JEROEN - 21 June 2016

" I wasn't able to see which cars were availavle. So i contact auto europe by phone. Maybe the website can be improved? "

RIJEKA, HR - Reviewed by MARIS - 12 June 2016

SPLIT, HR - Reviewed by JELENA - 02 June 2016

" Very professional company "

SPLIT, HR - Reviewed by DANNY - 24 May 2016

" No problems on either end. We were able to change the pick up to Downtown Split and that was appreciated. "

DUBROVNIK, HR - Reviewed by JOHN - 11 May 2016

" You need to learn the rules for the BIH border crossing, and when a fee will be charged or not. The portray them accurately to your customers. "

" Well, let's see. The A/C in the car didn't work. Fortunately it was a nice day so we got by without it. More difficult was that there was no place to leave the car at the return office. I had to pay 25 Kn ($ 4 USD) to park in a lot and walk to the return office. There, after waiting in line for 20 minutes, I was told to bring the car 5 minutes later to a bus lane where I would be met by the representative. That worked fine, but shouldn't have to put an hour of my time a $4 into returning the vehicle. "

SPLIT, HR - Reviewed by KIRILL - 08 May 2016

ZAGREB, HR - Reviewed by ZOLTAN - 18 February 2016

" This is not based on Zagreb, but my rentals over the last few cases I develop more an more doubts if it is an added value to go through auto europe, reasons being: - there are always additional costs which are not made clear on your page. ("winterization" - ridiculous) - Insurances always pop up additionally - even if I booked full waiver on your site, I am requested to book the same again in the actual rental locations. - Three months later I got 3 (!) times charged for alleged police tickets, which I can not know because of "data protection" (again ridiculous) - and what a surprise: I drive a car every day, no tickets in Germany, Rumania, Hungary, etc, but in Italy on a 4 day rental I get suddenly 3 tickets.... judge for yourself... "

" very friendly, could be a little faster with the administration. Had to pay additionally for full coverage insurance, whereas I supposedly paid that already to autoeurope... "