DOLLAR NETHERLANDS Car Rental Reviews

AMSTERDAM, NL - Reviewed by JOHANNES - 17 August 2020

" At Amsterdam Airport, Dollar is under the Herz umbrella just like Thrifty. The Auto Europe booked car A ford fiesta was not available And the provided Toyota Yaris was getting to the end of its rental life with tires that had just enough thread to be legal. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

AMSTERDAM, NL - Reviewed by IVAN - 29 June 2020

" All good "

" I will be back in Amsterdam on July 19th and I intend to book my car with Dollar "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by SARA - 05 January 2020

" . "

" . "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by MIKE - 08 October 2019

" Good value easy website "

" Good car efficient check in, country staff not friendly "

Value for Money: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by LIEN-CHUEN - 20 May 2019

" Not good "

" Car is perfect,but when I booked the car,the company does not tell me that forbid to go Bubiai...,It's nightmares for me... "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by KHIZER - 25 October 2018

" The dollar car company cheated me, by billing two times and deducting my money two times. "

" The person sitting at the counter was very aggressive and harsh with me. He was not answering to any of my questions. He was very rude. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by BARRY - 25 October 2018

" .. "

" Great cars, not so high rates for GPS and additional driver.Gas station next to drop off point "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by MARIETTE - 20 October 2018

" Already shared my experience with others. "

" Only down side was them at it was very busy when I had to drop off the car again. For the rest thumbs up. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by MORDECHAI - 14 October 2018

" just great "

" car needed maintenance from the minute i got it "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

AMSTERDAM, NL - Reviewed by SCOTT - 10 October 2018

" Was charged 25 euros to go to Belgium. This was not communicated to me until I arrived at the rental office. "

" Was charged 25 euros to go to Belgium. This was not communicated to me until I arrived at the rental office. Could be better communicated. This will factor into my decision to use Dollar in the future. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by SAJJAD - 09 October 2018

" It was OK "

" I was over charged. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 1
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by TARITE - 01 October 2018

" SUPER "

" OLL IS OK "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by MOHAMMED - 11 September 2018

" N/A "

" N/A "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by GIORGIA ELIZABETH - 08 August 2018

" Overall, we were very satisfied. We drove from Amsterdam to Italy and back and the car was great. "

" I loved the car we got! We ended up getting a "similar" one to the one we booked (we wanted a Ford Fiesta, ended up with a Kia Rio) and it was a great car. The only I would suggest (not a complaint) is to maybe show drivers some "tips and tricks" for the car they get? Rather than just getting the key and leaving. I imagine some people don't need that, but I think it would be a good option to have (especially if you haven't driven that specific car before..) "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by JUHA - 25 July 2018

" The car was very good for our needs. "

" Good service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by GIL - 20 July 2018

" Was great "

" Was very fast and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by MORDECHAI - 15 July 2018

" easy friendly usage hassle free change almost to last minute using it a lot. "

" car size wasn't available one of the staff had the courage to admit I'm right and upgraded me with an higher level great car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by AMR - 13 July 2018

" Not bad "

" Although the car was smoking free it had a very strong smell of cigarettes. I had to return the car and change it which was annoying "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

AMSTERDAM, NL - Reviewed by LUCAS EZEQUIEL - 24 June 2018

" Please, research more about how Dollar rental is different in location than the rest of the companies and highlit and communicate this properly on emails and web to avoid confusion and frustration to users in the future. Thanks "

" Dollar is not located where most car rental companies are. I rent very often and I went directly to this area and then I've found out that Dollar has a separate building. Problems with Dollar 1-Auto Europe email and web don't indicate correctly where Dollar is located and how to get there. You need to take a Dollar shuttle at the airport and this is very poorly indicated by signs. 2-Shuttle don't have a very good frequency or airport traffic jam might impact, so you need to arrive with plenty of time in order to avoid the shuttle delay affect your timing to pick it up. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ANTONIO HENRIQUE - 17 June 2018

" It was not clear during the online registration process that driving license and ID should be attached to the form, even though the credit card was immediately charged with no email confirmation. That was later clarified with the help desk support. "

" The car offered by Auto Europe was not available at Dollar. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

AMSTERDAM, NL - Reviewed by EDUARD - 13 June 2018

" Nice staff, transfer in time, nice cars! Looking forward to see you again! :) "

" Embossed debit Visa card accepted as arranged before! :) Bigger car - Ren Clio! :) At drop-off time the staff did not provide me any Invoice for the rental expenses, nor a copy for the petrol bill I have handed over. It will be great if you could issue some docs for my accounting since the expenses shall be deducted by my company. Please help and issue / send me the docs on: SC INTERNATIONAL STAINLESS STEEL SRL VAT no. RO 17710053 Reg. no: J04/775/2009 Armoniei 3/30 601136-Onesti, Romania "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by SATTI BABU - 13 May 2018

" Car condition is good.. but still a old one had making noise on running with motorway speed limits. "

" Good counter staff and good connection to airport pickup and drop. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

AMSTERDAM, NL - Reviewed by DHARINI - 13 May 2018

" Unclear invoicing and upgrade charges, that was never asked or consulted. This is my first time with autoeurope and this confusion has spiked my budget with the upgrade charges. Please refund. "

" I have registered with autoeurope on 9th May for ford Invoice 14452970. The booking was for 10th May with GPS. On reaching the dollar office, I asked for additional driver and insurance cover. I was given a voucher with car type as Kia Picanto. While clarifying with your staff, he mentioned that this Kia is as same class as Ford and he did not mention of any extra charges. While given the voucher he said 84 will be the charges,which I understood is the total charge for the car rental and signed. I was never told that the 40 euros were upgrade charges also this was never discussed or asked for. Only mention was about the full tank which we promised and returned. Though the staff asked me to sign, he never mentioned about the extra 40 euros charge as auto upgrade. Now I see my credit card to take this 84 in addition to the 60.65 Euros I have already paid and reserved for Car. This is not acceptable for me as I had planned to spend 60euros for the car rental excluding gps + additional driver + cover. As this upgrade was not asked by me, Nor consulted with me and not explained clearly, I am quite disappointed with the extra charges. Kindly credit me back the upgrade charges. I am quite shocked and upset with the charges that has been accounted. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by DENIS - 03 May 2018

" Autoeurope is a good and convenient site to rent a car. It shows all prices in convenient way and I can choose option that fit me the best. I can recommend Autoeurope to create some kind of 'user account' where I can see all my vouchers/reservations. "

" Everything was good! I got a brand new car (odometer shown something like 1100km). Price is also good. The only issue I faced is a shuttle bus from airport to Dollar counter. I have waited about 20 minutes at airport for it. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by NAGENDER - 24 April 2018

" Customer care not helpful. Mentioned complete scenario in above column "

" I have booked the car with my name and as I do not have credit I have used my friend credit card and also I went with him to pick car. But in the counter while picking car mentioned that they wont deliver car as driver does no hold credit card. I called auto Europe twice to cancel my booking and even requested to provide alternative to change driver name to my friend name but customer care did not helped in any way and I lost money and even not used car. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

AMSTERDAM, NL - Reviewed by MIKHAIL - 09 April 2018

" Which else experience to share??? "

" It took a while until pickup bus came to Schiphol. At first time that gives a frustration - you don't know what to expect, when and doubt in where since only "A15" is what you know, but bus phone is always no answer. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

AMSTERDAM, NL - Reviewed by SURAJ - 02 August 2017

" Debitcard was not accepted..at doller company office..while pickup "

AMSTERDAM, NL - Reviewed by HLYNUR - 14 July 2017

AMSTERDAM, NL - Reviewed by CORNELIS - 11 July 2017

" I'm booking often a car via Auto Europe and the online booking goes smoothly. "

" The Amsterdam team is friendly and service to assist is very good. "

AMSTERDAM, NL - Reviewed by ONNO - 10 July 2017

" Misleading directions to pick up point "

" fair "

AMSTERDAM, NL - Reviewed by ALEXANDER - 05 July 2017

" On the way back the car GPS was not able to detect the exact location of dollar office. I also showed some local people who were not able to figure it out. I came to the city and asked people for the exact location. please check the GPS on the car. In general, your service is just excellent. "

AMSTERDAM, NL - Reviewed by TRAVIS - 29 June 2017

AMSTERDAM, NL - Reviewed by MARLON - 24 June 2017

" Competative prices and easy to arrange car hire "

" Some of the staff are very helpful others are not. It is a case of luck of the draw "

AMSTERDAM, NL - Reviewed by WILLIAM - 19 June 2017

" Unknown to us, initial reservation was not processed because a North American credit card was used when booking on Holland website (we were in Holland). Luckily we checked by telephone because did not receive a confirming email, which seemed odd. Reservation was then processed - otherwise would have arrived without a reservation. "

" Dollar was awful. Not clear where to get shuttle at airport - also no presence on airport. HEAVY UPSELL when picking up car - showed a small dirty car and told that was the category we were going to get, but when we declined an upgrade we actually got a decent Opel in the category rented. We had a flat tire part way through the several day rental. The rental car was registered in Belgium, although we were not advised of this, so emergency contact information with the key was Belgian number and we could not reach it with our Netherlands cellphone service. Wasted half a day just trying to reach Dollar to get emergency assistance for the flat tire. No spare.Then when car was returned we were charged Euros 105 for the flat tire. "

AMSTERDAM, NL - Reviewed by AHMAD AKMAL - 22 May 2017

" Very convenient, affordable and reliable. "

" Friendly, good car. I get another car with same segmen and very grateful for the condition of the car. "

AMSTERDAM, NL - Reviewed by PANTELIS - 18 May 2017

" They don't give the money deposit (698 euro) back yet "

AMSTERDAM, NL - Reviewed by VIKTOR - 09 May 2017

" Reasonable price, good service, clean and pretty new car. Smooth rental process, just a bit time consuming: 30 minutes to wait for the shuttle bus, 15 minutes to get to the rental desk, 30 minutes to fill in papers in case if there are no other people. So you need to book at least 1.5 hours for the whole process. In rush hour it may take even more time. "

AMSTERDAM, NL - Reviewed by ALEKSANDRA - 13 April 2017

" My experience was very positive. I made a last minute decision to buy a rentacar service and it all went very smooth. "

" Very fast service, but no wifi on the spot. I had to transfer money from one account to another for deposit purpose, no wifi, I had to use mobile data. Also, my money that was reserved for deposit is STILL NOT released after two days. "

AMSTERDAM, NL - Reviewed by JOSEPHINE MARIE - 14 March 2017

AMSTERDAM, NL - Reviewed by ZELJKO - 13 January 2017

" I would like to have electrical car next time. "

AMSTERDAM, NL - Reviewed by RAUL - 01 December 2016

AMSTERDAM, NL - Reviewed by ROBIN - 14 November 2016

" It helped significantly in the right lease car for the right value "

" The vehicle hired was clean and well maintained. The service was good for collection and drop-off "

AMSTERDAM, NL - Reviewed by MAHESH - 08 November 2016

AMSTERDAM, NL - Reviewed by MARTIN - 23 October 2016

AMSTERDAM, NL - Reviewed by IBRAHIM - 09 September 2016

" Blocked amount of money due to insurance is delayed to be released , i'd prefer if you can release that anount more quickly than that :( "

AMSTERDAM, NL - Reviewed by VALENTIN - 01 September 2016

AMSTERDAM, NL - Reviewed by VITOR - 22 August 2016

AMSTERDAM, NL - Reviewed by SILVIU - 19 July 2016

" the car was verry dirty,the company had the office out from airoport. "

AMSTERDAM, NL - Reviewed by MARINA ANTONELLA - 18 July 2016

AMSTERDAM, NL - Reviewed by PADRAIG - 30 June 2016

" It was the most shit experience to arrive into an airport. No shuttle bus arrives when its meant to arrive and Dollar car is closed and no keys left out. On top of this there were more than 4 different people in the same situation. I asked Autoeurope to set me up with a car for that night. There were cars available with rental companies but they wouldnt get one for me. I used to use your service as i book a car for 10 days twice a month. I intentionally avoid using you since that bad experience in Schipol a few weeks ago. It cost me nearly 300 euro in the end and no refund from Auto Europe. When the pain outweighs the pleasure price becomes irrelevant and customer service king. "

" Comments above speak for themselves. Never will book with them again. "

AMSTERDAM, NL - Reviewed by THZACH - 29 June 2016

AMSTERDAM, NL - Reviewed by RICHARD - 28 June 2016

AMSTERDAM, NL - Reviewed by MEHMET - 19 June 2016

AMSTERDAM, NL - Reviewed by MATEJ - 18 June 2016

AMSTERDAM, NL - Reviewed by GEORGIOS - 16 June 2016

AMSTERDAM, NL - Reviewed by CLIVE - 04 June 2016

" Since yr offices at Schiphol are open till 22.15, I do think that yr shuttle service should also operate until that time. We returned the car at 2200 approx. but found that the last shuttle left at 21.30. We were able to get a bus, but after a lengthy walk in the rain, so I think you should review the shuttle service hours. It would make it alot easier for those of us who get a bit lost in finding the route back to yr establishment. "

AMSTERDAM, NL - Reviewed by EMILIE - 18 May 2016

AMSTERDAM, NL - Reviewed by CIPRIAN DUMITRU - 17 May 2016

AMSTERDAM, NL - Reviewed by MARIE - 14 May 2016

AMSTERDAM, NL - Reviewed by SVETLANA - 09 May 2016

" Thank you! Everything was great! "

AMSTERDAM, NL - Reviewed by FERNANDO - 09 May 2016

" The car was not clean "

AMSTERDAM, NL - Reviewed by GIANLUCA - 08 May 2016

AMSTERDAM, NL - Reviewed by NIKLAS - 04 May 2016

" The usual would you want this as extra, or an "upgrade" to basically same class for extra. I would love to have option that "don't offer me anything extra, all is good" Nothing bad to say of the company or employees, it's how they're instructed to do. I got good service. "

AMSTERDAM, NL - Reviewed by ADRIAN - 29 April 2016

" everything was just fine . "

" Dollar was excellent . very fast pick up and return . staff very good . will rent again . "

AMSTERDAM, NL - Reviewed by STEFANO - 19 April 2016

AMSTERDAM, NL - Reviewed by ATHANASIOS - 19 April 2016

" I always trust Auto europe . "

AMSTERDAM, NL - Reviewed by UROS - 12 April 2016

AMSTERDAM, NL - Reviewed by KAREN - 23 March 2016

AMSTERDAM, NL - Reviewed by CLAUDIA - 17 March 2016

" Everything was uncomplicated and went smoothly. The car was almost new and very clean. The only negative thing was the high-price petrol next to the Dollar office. "

" Everything was uncomplicated and went smoothly. The car was almost new and very clean. The only negative thing was the high-price petrol next to the Dollar office. "

AMSTERDAM, NL - Reviewed by PAM - 15 March 2016

" I booked economy and got a big station wagon instead as they did not have my booked car. Cost me lot more in gas price and problem parking "

AMSTERDAM, NL - Reviewed by PAM - 15 March 2016

" Like package price option "

" Check in agent could find booking. I helped him with it. They did not have booked car type and had 2 door mini which he was going to give without asking. I insisted I needed 4 door as that is the cat I had booked. Finally he gave an old Romanian car with over 70k miles that had damage with dirty seats. "

AMSTERDAM, NL - Reviewed by HANANE - 16 February 2016

" They are the best "

AMSTERDAM, NL - Reviewed by DJAHANGIR - 05 February 2016

" Dear madam/sir I am a bit disappointed because I had booked a small car Kia Picanto but I received a big car Dacia which the petrol usage was very high. Kind regards Heidari "