BUDGET SLOVAKIA Car Rental Reviews

BRATISLAVA, SK - Reviewed by VLADIMIR - 01 September 2025

" Everything correct "

" Everything correct "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRATISLAVA, SK - Reviewed by ANDREAS - 11 June 2025

" . "

" No issues with car but car seats were in really poor condition and such as overpriced. Also they were not installed in the car what put us to really difficult situation. The employee in charge should not deal with customers at all. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by MAREK - 22 May 2025

" . "

" reliable and fair car rental with decent car portfolio "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by MIROSLAV - 20 November 2024

" Why i still have my deposit after 10 days Is not released "

" After 10 days i still have reserved 800 eur deposit Is not released Not satisfied "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRATISLAVA, SK - Reviewed by LAURENT - 06 September 2024

" All really good, except one thing: The tires of the car were quite worn. I understand that this car is old ad will be retired, but worn tires are dangerous. Still, this was a one-off case I am sure, and I would definitely rent again from Budget. "

" All really good, except one thing: The tires of the car were quite worn. I understand that this car is old ad will be retired, but worn tires are dangerous. Still, this was a one-off case I am sure, and I would definitely rent again from Budget. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRATISLAVA, SK - Reviewed by JUSTINAS - 15 August 2024

" No problems at all "

" Good company new cars "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by BULENT - 13 July 2024

" Although the car (i30) was not a strong one, it was almost brand new, clean and comfortable. The renting period was easy and smooth. "

" Everything was quite simple and smooth. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by LUKAS - 08 July 2024

" cheapest and fair "

" waited 2 hours in line to find out they ran of cars. They needed to wash it. But got smaller car than ordered, dirty and with fighting other renters who gets which car. Really unpleasant experience "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 2

BRATISLAVA, SK - Reviewed by ONDREJ - 09 November 2022

" Easy booking "

" Good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by DMYTRO - 02 September 2021

" All ok as always "

" All ok as always "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRATISLAVA, SK - Reviewed by ADAM - 30 June 2020

" ok, worked well, even with adjusting the dates "

" The car was on winter tires in June and the AC didn't work at all. We took the car for holiday in Croatia - the return journey on 27 June 2020 was not pleasant with 3 kids and 2 seniors on board. "

Value for Money: 2
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BRATISLAVA, SK - Reviewed by VESELA - 07 March 2020

" Was piece of cake to make the booking. Happily, we needed any assistance. I'll visit Slovakia next year for mu business trip and I already have known which will be my rental car provider- THANK YOU BUDGET! "

" No problems at all with Budget. Even our flight late more than hour, the clerk had waited for us. He was a bit grumpy about it, but it wasn't our fault . The rest of the stuff were easy and smooth! We are really satisfied! "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by MAREK - 19 February 2020

" long-time user, very satisfied with the decent and fair service and user-friendliness of the webpage "

" _ "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

POPRAD, SK - Reviewed by MARTA - 11 February 2020

" The car was ok but windshield wiper (window cleaner) was cleaning very bad. Especially on the driver's side. "

" ok "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KOSICE, SK - Reviewed by JAN - 06 January 2020

" I can only advise this rental company. "

" I can only advise this rental company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by DESISLAV - 26 December 2019

" Many thanks, was a pleasure "

" Very kind staff, thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by DMYTRO - 23 December 2019

" Everything was great, as expected "

" Everything was great, as expected "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BRATISLAVA, SK - Reviewed by STANISLAV - 18 September 2019

" The car rental was very easy to do online, the price was very good. Next time I will rent from you again. Thank you "

" The car had minor scratches and minor gear shift problems, but in overall the experience with the company was great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KOSICE, SK - Reviewed by FILIP - 18 September 2019

" Coverage conditions (Zero Excess vs Refundable Excess) need to be clarified with the rental car companies (I used Budget in Kosice, Slovakia) as they don't seem to accept the AutoEurope Zero Excess Package as a "full"..they just inform you that the money will be taken from your credit card and then it is up to the client to claim refund..so no different from the cheaper Refundable Excess Package "

" Second time renting in Kosice using your Zero Excess Package (NOT the Refundable Excess with SuperCover), second time I am told that in case of any damage to the car money will be taken from my credit card and then I should claim a refund from AutoEurope. Well, of course this is very disturbing as the point of Zero Excess is, well, a Zero Excess. The staff was polite, yet insistent, that to have the "real" zero excess, I would have to purchase the coverage directly from Budget. So I am asking for clarification. Does your Zero Excess product indeed provide the coverage the name suggests? If it does, it needs to be clearly communicated to Budget. If it means a refundable excess, it has to be clearly communicated to the customers..and in this case I will be asking for a refund of the difference between the Refundable and Zero Excess package for my last two rentals. Regarding my marks -the 5 for expediency of dropoff. Well, it was a dropbox, so I dont know how to rate it. Just an observation - there tends to be lack of parking space to leave the car. The Budget dedicated places were always occupied, once I parked at the electro-car charging place, last time at Hertz place as I never had any other choice, thery were the only spots left . And I wonder what should one do when no space is available and there is a plane to catch. The 5 for recommending AutoEurope - the coverage issue did affect my impression. If clarified, I certainly will recommend "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 9

BRATISLAVA, SK - Reviewed by VALENTINA - 04 September 2019

" good! "

" Always amazing, client friendly, prices are great, no hidden costs, good customer service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by ARTEM - 27 August 2019

" Good "

" I booked a car, Wolksvagen Golf, but it was not there. Inspite, manager offered Renault Capture, which is also Ok. Condition of car was good. In general everything was quick in documents, etc. the only issue, I did not get when I will return back my credit card deposit, as one said in 1-maximum-2 weeks, but other manager told something about 1 month? For all other things it is good. Managers polite and quick in all preparation of documents. I would recommend it to my friends. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by SURENDRA - 19 August 2019

" We really had a very bad exprience. "

" Worst Customer Service you can expect from people at airport. very Poor and Old Car. Worst Rental Car Company in the World. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 4

BRATISLAVA, SK - Reviewed by ALEXANDER - 11 August 2019

" efficient, professional. The parking lot at the BTS airport coulee better but it is a function of this location. "

" efficient, to the point. I did not have any accidents so I can't evaluate their response to the non standard situation. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by DMYTRO - 06 August 2019

" Everything was ok, fast pick up and drop off. Hope that refund of deposit (which seems way too big) will also be fast. "

" Everything was ok, fast pick up and drop off. Hope that refund of deposit (which seems way too big) will also be fast. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 9

ZILINA, SK - Reviewed by MICHAEL - 03 August 2019

" None. "

" The pick up and drop off was very easy. The staff from Budget did a great job "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by TSVETAN - 25 July 2019

" perfect "

" perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by DMYTRO - 18 July 2019

" recommend "

" recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by VALENTINA - 10 July 2019

" . "

" Always a great experience with Budget, never any issues, staff is always nice and customer friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRATISLAVA, SK - Reviewed by KOSTYANTYN - 22 June 2019

" RECOMMEND "

" Very good service and price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BRATISLAVA, SK - Reviewed by ALFRED - 18 May 2019

" The car was not very clean. I think they cleaned the interior but not very well. The exterior had dead bugs so I assume it was not washed. Also hub caps were missing. "

" The car was not very clean. I think they cleaned the interior but not very well. The exterior had dead bugs so I assume it was not washed. Also hub caps were missing. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRATISLAVA, SK - Reviewed by KOSTYANTYN - 22 March 2019

" Автомобиль новый, быстро получил на стойке регистрации, быстро сдал. "

" Мне нравится, что компания Budget не меняет цену бронирования, в отличие от rentalcars.com. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by ANDREY - 19 March 2019

" all is well "

" all very good, it seemed though the wheel alignment (wheel tracking) was not perfect "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

BRATISLAVA, SK - Reviewed by JOHN - 13 March 2019

" Autoeurope have good customer care "

" Good deals "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by ARTEM - 15 February 2019

" I didn't get my money back yet. It've been more that 3 days already. "

" I didn't get my money back yet. It've been more that 3 days already. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BRATISLAVA, SK - Reviewed by INGRID - 29 January 2019

" very good company, helpful staff "

" friendly and helpful staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by NICOLE - 16 January 2019

" Disappointed that I had to pay Budget for leaving the country with the vehicle (and then bringing it back) - I did not see that anywhere in the small print - it should be clear when booking on your site "

" Disappointed with how dirty the inside of the vehicle was - for example there was a used toothpick in the cupholder "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BRATISLAVA, SK - Reviewed by IOANNIS - 19 December 2018

" GOOD "

" GOOD "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

KOSICE, SK - Reviewed by RICHARD - 06 December 2018

" I miss how to cancel link for booking I decided to drop "

" No one willing to check the vehicle with me. They just told me they know about scratches and dents and that they have them listed. Of course I booked VW golf but they had three skoda rapids on the parking lot. I'm telling you this or similar thing will be the end of current business rental model one day. Some company will stick to what I want and I will stick with them forever. This has no match anywhere else. "

Value for Money: 3
Efficiency of Counter Staff: 4
Expediency of Drop-off: 7
Condition of the Vehicle: 3

KOSICE, SK - Reviewed by JAN - 07 November 2018

" For now everything works as it was specified in my orders. So I am happy to use your portal again. "

" Just really satisfied. I have used this company many times and the service was always the same good quality. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by MARTIN - 19 October 2018

" Everything correct, transparent, fast. "

" Everything correct, transparent, fast. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by VLADIMIR - 30 August 2018

" We used the same company already 3 times. And if we need car for 4th time, Auto Europe 100% yes. :) "

" All smooth, as we were already in system. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOSICE, SK - Reviewed by JAN - 09 August 2018

" They are just amazing. "

" They are just amazing. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by KYRIAKOS - 30 June 2018

" I was expecting something smaller The car wás excellent "

" Very helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOSICE, SK - Reviewed by JAN - 21 June 2018

" Definitely yes. "

" Really surprised with the good car status and quality. Take over took some time,but acceptable. But, the money still blocked on account for long time after I returned the car back to company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BRATISLAVA, SK - Reviewed by ANASTASIA - 03 August 2017

" This website is really good. Always find great deals here "

" When I got the car, it was not cleaned completely. I found some dirt on outside of the car and some pieces of chocolate on the back seats and passenger seat that I had to clean myself. Returning the car was not that easy, because it was no places to park the car "

KOSICE, SK - Reviewed by MAKSYM - 28 July 2017

" - "

" As a rule guys absent on there working place so you should call them which is not comfortable for foreign tourist. Also they didn't show where is car situated on the parking only explained where it is. So searching took some time . It was rain and from my mind it was the reason why they didn't go with us to show us where car and also check car condition. "

BRATISLAVA, SK - Reviewed by KIRIL - 20 July 2017

" All the best "

" The desk was closed and I spend additional 15min until the employee arrived. Although I paid for the excess the employee booked the max 800? on my credit card. (this is by far to big amount) "

KOSICE, SK - Reviewed by DAVID - 19 May 2017

" Very smooth, professional, reliable...I really appreciated the quick confirmation of my reservation request. "

" The young man at the Budget counter was very helpful. He was there to meet me at the appointed time, and he dealt with the administrative issues professionally and competently. He went far above my expectations (and his duties) when he allowed me to leave my own car in the Budget parking lot, because the airport long-term parking lot was full. "

BRATISLAVA, SK - Reviewed by RICARDO - 07 April 2017

" The rental went well, no problems at all. The only issue is that we return the keys and the car papers at the rental company's desk in the airport terminal but then we have to wait for the person to go to the car-park to check the vehicle, which is an inconvenience and can take some time, especially if there are a few customers waiting. Also, the car's antenna was broken, so it as not possible to listen to the radio. "

BRATISLAVA, SK - Reviewed by MOHAMED - 16 March 2017

" Service was good "

" All good. "

BRATISLAVA, SK - Reviewed by DMITRY - 06 October 2016

BRATISLAVA, SK - Reviewed by MARIO - 03 July 2016

KOSICE, SK - Reviewed by STEFAN - 22 June 2016

" The car had weird engine sounds like it was broken in lower gears. It was driven 115k which is allot for a rental car. The outside of the car was all scratched and it looked very used! "

BRATISLAVA, SK - Reviewed by ANDREA - 09 June 2016

KOSICE, SK - Reviewed by MOAWIA - 08 June 2016

BRATISLAVA, SK - Reviewed by PETROS - 05 May 2016

BRATISLAVA, SK - Reviewed by MICHAELA - 17 April 2016

BRATISLAVA, SK - Reviewed by PAUL - 20 February 2016

" Vehicle had problem with a wheel and was replaced promptly, however replacement was of a lower spec. "