ALAMO BY ENT NETHERLANDS Car Rental Reviews

AMSTERDAM, NL - Reviewed by SELAHATTIN MURAT - 17 September 2025

" All was good except extremely long waiting time "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by JOHN - 05 April 2025

" Super service. "

" Great service! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by JACOB - 12 March 2025

" Perfect "

" Always a great pleasure to rent a car with Car Europe! Good car and great help from Alamo as well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by RAGNAR - 11 November 2024

" Competitive pricing and efficient service. Invoicing consistent with voucher. "

" They did not have the vehicle class ordered available. Took a long time to find another vehicle. However, the vehicle they provided after 30 min was an upgraded. Very clean and good condition. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by WLADIMIR - 17 October 2024

" Very satisfied! The process was as expected and there were no surprises. I will definitely consider booking again and recommend booking through autoeurope "

" Very friendly personnel, gave good advice and were very fast in handling. They were also transparent about the conditions and possible additional insurance and requirements. Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by DERRICK - 27 September 2024

" I only book via Auto Europe as it gives us all the possible options and rates. This time I was able to secure a full insurance option with a zero deductible. "

" Our vehicle was not ready for collection and we were delayed as the prepared it (cleaning and refueling) "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by ANDREI - 30 May 2024

" Had a problem with my card that was debit but no credit card. After speaking on the phone with support it was sorted out, so in the end it was a great experience! "

" Had a problem with my card that was debit but no credit card. After speaking on the phone with support it was sorted out, so in the end it was a great experience! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

EINDHOVEN, NL - Reviewed by CORRADO - 30 January 2024

" Simply perfect from the beginning to the end "

" Smooth service, excellent car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by MAURICE - 30 November 2022

" Very happy "

" Good experience "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by JAN - 13 November 2022

" Helpful, fantastic vehicle for a super price "

" Good price, super service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ARTHUR - 07 October 2022

" did on # 3 "

" 1 minus point is that after 00 h you cant't rent or pickup a car anymore ! "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

AMSTERDAM, NL - Reviewed by FILIP - 17 September 2022

" I am using autoeurope for many years and I am always well served "

" Due or a plane delay we arrived with 12 hours delay at the Alamo counter. From the car class we ordered only a heavely branded car. Was available. We had to take another car but this car had not enough space for all our luggage "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by STELIAN CRISTIAN - 05 September 2022

" Very professional ! "

" Super .. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by AXEL - 03 March 2022

" Great, quick and friendly service. "

" Great, quick and friendly service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by LEONARDO - 20 December 2021

" Flawless experience... highly recommended! "

" Flawless experience... highly recommended! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by SERKAN - 22 October 2021

" Great "

" Friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by KASPARS - 29 August 2021

" Very good- good price offer, car received as paid- no complaints. "

" Absolutely Ok - fast procedures, sufficient explanations. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by CORNELIS - 10 August 2021

" I often book via auto europe, always a good service, this time unlimited.milage for the same price, keep on going "

" The first time we booked at Alamo/Enterprise. We rented a mid-size car, VW Golf or lookalike, finally you supplied me a VW T-Cross, almost new. We spend 29 days without any trouble. All employees: at arrival hall and car pick-up where very helpful, great experience. At the return: all went well and smoothly, good mutual check on the car and the check-out without any issues, neither delays. I was used to Hertz, but rank Enterprise as better, based on this experience. Special thanks to Michael for assisting me on the check-out, professional and humble. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

AMSTERDAM, NL - Reviewed by LEENDERT - 06 August 2021

" Auto Europe always surprised me with a much comfortable car than wiich I aspected. I am with Auto Eorope a hsppy client. "

" Very frienfly personel, interested in the client, very helpfull "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by JONATHAN - 30 June 2021

" Very happy with both the beginning and end of the car rental. Great and friendly staff!! "

" Very happy with both the beginning and end of the car rental. Great and friendly staff!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by LEONARDO - 28 January 2021

" Excellent service and great price. Highly recommended. "

" Excellent service and great price. Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ARTHUR - 12 January 2021

" I always do "

" Every thing good nice staff "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

AMSTERDAM, NL - Reviewed by YOHEI - 24 November 2020

" good car condition, smooth procedure, kind&professional staff. "

" kind explanation "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by LEONARDO - 29 October 2020

" Flawless experience... as usual! "

" Flawless experience... as usual! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by LEONARDO - 22 October 2020

" Flawless experience... as always! "

" Flawless experience... as always! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by PAVLO - 17 April 2020

" it was nice "

" it was nice "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

EINDHOVEN, NL - Reviewed by CALIN RADU - 04 February 2020

" Nothing to complain about. Very good services "

" A very pleasent experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by MORDECHAI - 02 February 2020

" best website very friendly user very detailed and clear options cheapest, reliable and safe "

" very friendly and professional staff especialy staisfied with receptionist Tina at AMS Enterprise / Alamo rental location "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by RYAN - 15 January 2020

" Overally really good! "

" Very fast service, offered a small upgrade which was nice. The only thing is that entering my information during check in took some time which could be saved if I was asked to enter it myself before pickup. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by SCOTT - 03 January 2020

" x "

" x "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by RAONI - 18 December 2019

" Staff was very gently and explained everything I need. "

" Staff was very gently and explained everything I need. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by HIMANSHU - 11 December 2019

" Alamo is great, Always give you good car & staff at Schiphol airport is super nice. thanks Auto Europe for amazing services. "

" I am Very Happy with Auto Europe :) Thank you so much. all suppliers are amazing and helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ALEX - 22 November 2019

" not good "

" I booked through Auto Europe and fully paid. Arrived to pick up car and because I only had Visa card not credit card I wasn't allowed to use their cars. I sent an email to Auto Europe explaining the situation and asked for a refund. I was not permitted a refund because of terms and conditions. you're welcome for the money with no service. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

AMSTERDAM, NL - Reviewed by ESTEBAN - 21 November 2019

" Auto europe was easy to book But the staff at Alamo not really "

" Sales pushing and the Lady at drop off was kind of rude "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 10

EINDHOVEN, NL - Reviewed by SLAWOMIR - 14 November 2019

" I do not recommend this company "

" I could not pick up the car I booked because I did not have a credit card. On the car booking page there was no mention of such a requirement, it is only in the conditions on one of the rut pages that there is such information and with the information deposit € 900. By calling the service desk of the company through which I rented the car was unable to cancel this operation. I do not recommend this company and ask for a refund of the fee charged for the unused vehicle. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

AMSTERDAM, NL - Reviewed by ANDREW - 11 November 2019

" The best rental experience I have come across. "

" Easy, friendly and efficient service from start to finish and clean, good quality car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by MORDECHAI - 04 November 2019

" easiest and most efficient way to rent a car around the world "

" very friendly staff smooth and fast service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

EINDHOVEN, NL - Reviewed by RACHEL - 12 October 2019

" Easy to use, and gave me the best rate for my needs. "

" I'm a musician on tour and need some flexibility. Alamo charged a full day for over half hour late on return. Europcar didn't charge a dime for over two hours late so I will use them in the future. Europcar also cared far less about vehicle condition, not bothered at all with the scratches and dings the car had when I picked it up. While I've had never returned a car with any additional scratches or dings, it was reassuring to know with Europcar that they'd be forgiving. Alamo was definitely not like that. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ARTHUR - 09 October 2019

" The car was a upgrade "

" Everything OK "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by INO - 15 September 2019

" Efficient, clear signage. "

" Efficient, clear signage. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by DIDIER - 30 August 2019

" Very poor rental company "

" As I could not get the car I had requested because your company did not allowed my card, But you still kept the payment made by the same card, I am still very unsatisfied about Alamo, and I will not rent anymore from Alamo because I consider you are a dishonest company "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

EINDHOVEN, NL - Reviewed by ALEKSANDAR - 20 July 2019

" Loved it. "

" Great service, "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by TYRONE R. - 07 July 2019

" For many years I am a satisfied customer of AutoEurope and there is no need to change to an other service provider. "

" In fact no comment as everything about AutoEurope and Alamo and the car was perfect. A special appreciation to the way the lease was handled at the Alamo counter. Fast, efficient and pleasant! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by HALLDÓR - 05 July 2019

" X "

" X "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by ADITYA - 28 June 2019

" May help if the approx./average mileage by vehicle/segment is also provided so that it helps in making a sound decision from an overall cost standpoint for the trip "

" Overall experience was good. Only reason to provide a lower rating for overall value is due to the mileage/gas consumption which was higher than normal "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by Ä°DRIS - 07 June 2019

" It was a non scheduled visit to Amsterdam and at the last minute I have arranged to rent a car with Auto Europe, and I have a very easy process when I approach the Alamo Counter. Even my rental car was upgraded to upper class which I dont expect. However it was a perfect experience for me. I like it. "

" It was a non scheduled visit to Amsterdam and at the last minute I have arranged to rent a car with Auto Europe, and I have a very easy process when I approach the Alamo Counter. Even my rental car was upgraded to upper class which I dont expect. However it was a perfect experience for me. I like it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by YANIS - 06 June 2019

" It was fine. Guys work quick, no claims. A car was a bit old, but it was BMW!) "

" It was fine, quick and no claims "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

AMSTERDAM, NL - Reviewed by DEMERSON - 25 April 2019

" Hassle free! "

" Brand new car, nothing to complain about. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ARTEM - 09 April 2019

" good experience, really happy with the service "

" good experience. only challenge was to get to the pick up point. in the scheme on the web side it was different approach how to get to the pick up point than in reality "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by EMILY - 08 April 2019

" Easy to use! "

" Friendly staff, easy rental. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by DANIEL - 02 April 2019

" Use autoeurope services was a nice experience. "

" Low grades only due to misinformation about winter tyres. None told me that winter tyres represent category upgrade. Neverthenless, the staff is amazing and very helpful. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

AMSTERDAM, NL - Reviewed by EMMANOUIL - 22 January 2019

" Good service, good staff and car in a very good condition. "

" Everything was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by VIDUR - 20 January 2019

" Dont like the fact that i cant see all my bookings when i log-in, and have to put each reservation number separately "

" I had mentioned i will be traveling to Germany at the time of booking the car, but the person at the counter forced me to upgrade the car and get winter tires, which she said was mandatory. But this was not clarified at the time of booking, although i had mentioned i will be driving to Germany "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 3

AMSTERDAM, NL - Reviewed by EVANGELOS - 03 December 2018

" THE BEST EXPIRIENCE I EVER HAD "

" ALL THE STAFF WAS REALLY PERFECT. VERY FRIENDLY. THE BEST I EVER SEEN. CONGRATULATIONS. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ABBIN - 29 November 2018

" Good "

" Good "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

AMSTERDAM, NL - Reviewed by YANNICK - 08 November 2018

" You can ask for an electric car if you like. "

" They are very flexible. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 9

EINDHOVEN, NL - Reviewed by TOMAŽ - 08 November 2018

" It was great "

" Everything was ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ROMAN - 31 October 2018

" not a good one "

" We did not get the car from Alamo as my driving license was expired and I could not use my credit card for my wife's rental. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

EINDHOVEN, NL - Reviewed by TARMO - 31 October 2018

" Satisfied "

" sat "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

EINDHOVEN, NL - Reviewed by RAZVAN - 18 October 2018

" Very unsatisfied "

" The car they provided was not the one, or likely, I booked. They have only two cars with manual transmission. The one I choosed has an unfunctional AC, they knew it, and didnt tell me. Very unsatisfied. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

AMSTERDAM, NL - Reviewed by CHUNJIAN - 12 October 2018

" good,Could you send the invoice or receipt to me ? "

" good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

EINDHOVEN, NL - Reviewed by OLTEAN - 30 September 2018

" A great experience, I should have made from the start the complete ensurance (super cover) on-line at AutoEurope; the prices are better then the desk prices! "

" A very good experience, but it would have been perfect if I would have made from the start the complete ensurance (super cover) on-line; the price at the desk was much higher. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by KUNAL - 13 September 2018

" Good location and friendly staff, good experience of self driving in Europe "

" Nice experience staff very friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by JULES - 06 September 2018

" Wish everything in life would be this easy "

" Always a pleasure to book with them "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

EINDHOVEN, NL - Reviewed by DANIEL - 22 August 2018

" ALL WAS GOOD BUT STILL WAITING FOR THE DEPOSIT TO BE REFOUNDED "

" ALL WAS GOOD BUT STILL WAITING FOR THE DEPOSIT TO BE REFOUNDED "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by ZULKIFLI - 11 August 2018

" Overall, I m happy with everything. "

" Very good. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by AKASH - 04 August 2018

" The overall renting and vehicle experience was good except for the unavailability of cars which must be known in a much better way to avoaid last minute surprises to customers . "

" I had reserved a manual premium car but was informed that there is no manual transmission in premium and hence and to settle with a MPV which was no doubt good but I had paid for a premium and hence need to work out the refund process now . "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by BERNARD - 01 July 2018

" I wouldn't hesitate to use Alamo again as long as the price was competitive. "

" A smooth operation from start to finish. The staff were helpful, knowledgeable, and engaging. The car was in tip-top condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by WAI YIU - 14 May 2018

" Everything was smooth "

" We need to wait for several mins "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by SUBHOBRATA - 01 May 2018

" Good experience. But, strangely counter stuff was able to provide me automatic car, but that car was not coming under autoeurope list!! "

" Long wait infront of the counter at Schiphol. Could have been avoided "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AMSTERDAM, NL - Reviewed by TOMASZ - 01 May 2018

" Alamo staff is very friendly and professional. It is a real pleasure to rent the car with them. Pickup and drop off are hustle free, unlike budget where I rented before and will never again. "

" Alamo staff is very friendly and professional. It is a real pleasure to rent the car with them. Pickup and drop off are hustle free, unlike budget where I rented before and will never again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by CAMERON - 30 April 2018

" Very nice car in perfect condition, counter staff were friendly and efficient and the drop off process was very easy and friendly. Thanks! "

" Very nice car in perfect condition, counter staff were friendly and efficient and the drop off process was very easy and friendly. Thanks! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by NAHUM - 27 April 2018

" We think that a full story in previous section is enough to understand why we put only 7 for our final score. Our trip was very difficult due to the quality of the car preparation. We think we deserve a 19 euro refund for the oil and compensation for the spoiled trip. "

" Getting the car was fine and friendly but when we tried to find out about the level of oil in the engine, a guy who gave us the car did not show the location of the oil button and did not check the oil. After a total of about 100 km "we started hearing a noise from an motor. We hardly reached Leiden and contacted a technical support. Although there were problems with a ring to us, officials were very patient and tried to help(a special thanks to Fiona). A mechanic who arrived in the morning the next day discovered that there was no oil in the motor at all. As we were told, he was not a member of EUROPCAR and therefore we had to pay 19 euros. After that a noise of the motor was stopped and we were able to continue our trip. But after about 150 km, we heard a noise from the motor again, even though we checked and the oil was fine. With this noise we got to a petrol station at the airport to fill a few liters of petrol. Although twice before we added a fuel, at this station the fuel indikator did not display that the tank is full. When we started driving, suddenly everything became OK. We received excellent attitude to us from a chief manager at an airport. "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 2

EINDHOVEN, NL - Reviewed by JOAO - 24 April 2018

" Overall satisfied. "

" Quite satisfied regarding the speed, communication, friendliness and efficiency of Michelle at counter reception. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by GYORGY - 13 April 2018

" See above "

" Good cars. Very kind and friendly staff. Long waiting for pick-up. Slow and inefficient process: I was asked many details that I have already provided online (email, phone etc.) Drop off: confusing drop off across the 2 floors at Schiphol. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

AMSTERDAM, NL - Reviewed by BENJAMIN - 09 July 2017

AMSTERDAM, NL - Reviewed by STEVE - 14 June 2017

" Worst experience and customer service I have ever experienced in my life "

AMSTERDAM, NL - Reviewed by DAVID - 11 June 2017

" When renting the car, we paid for the full coverage through Europcar on the site. When taking the car, we were told that if there is any reason for the coverage, we must first pay the rental company i.e. Alamo and then claim the money back from Europcar and there is a 750Eu deductable. If we would have taken the full coverage directly from the car rental agency when picking up the car, there is no deductible and we do not have to pay for anything. I requested a full refund on the full coverage and did not receive any word from the company as of today. In order for us to be fully covered and not pay anything, we took the additional full coverage (the same rate as on the site). I highly recommend that people should not pay full coverage "

" People were very helpful and friendly. "

AMSTERDAM, NL - Reviewed by AHMET CAGRI - 31 May 2017

" Everything was as expected. Thank you. "

" Very warm wellcome, all smiling personel. Especially thanks to guy who give me the car and the other guy (Manual i guess) who receive it. "

AMSTERDAM, NL - Reviewed by THOMAS - 02 May 2017

AMSTERDAM, NL - Reviewed by EVANGELOS - 12 March 2017

AMSTERDAM, NL - Reviewed by MAX - 04 March 2017

" reliable as usual "

" Very helpfull and kindly. Special thanks to Simona from the desk. "

AMSTERDAM, NL - Reviewed by SHMUEL - 02 January 2017

AMSTERDAM, NL - Reviewed by JOHANN - 03 December 2016

" Your booking system leaves a lot to be desired. Too much small print. As client I am dealing at contact level with a person on behalf of a company , on behalf of another company on behalf of an internet vendor. Go figure , a recipe for disaster. Keep it simple.... "

" Unpleasant experience. Wrong car , wrong rates , not at all interested as I am not their direct client. "

AMSTERDAM, NL - Reviewed by JULIE - 24 October 2016

" I was very satisfied by Auto Europe and likewise by Enterprise. Every person I dealt with was friendly, efficient, and capable. Overall, a stream-lined and easy process. Thanks! "

" The three people I dealt with (desk, pick up, drop off) were all equally friendly, knowledgable, and efficient. Such a great experience! "

AMSTERDAM, NL - Reviewed by ULAS - 22 October 2016

" no problem at all , everything was smooth "

" Enterprise guys were friendly and helpful However they were about to charge me for car rental deposit during car delivery. "

EINDHOVEN, NL - Reviewed by BALOGH - 17 October 2016

" We have had a kind and helpfull lady at the costumer desk in Eindhoven, Mrs. Agnes Dudek. Her language knowledge helped us a lot. "

EINDHOVEN, NL - Reviewed by DESISLAVA - 12 October 2016

EINDHOVEN, NL - Reviewed by MARCIS - 25 September 2016

AMSTERDAM, NL - Reviewed by MAX - 23 September 2016

AMSTERDAM, NL - Reviewed by INO - 21 September 2016

" Auto Europe has never failed me. "

" Always rent with Enterprise/Alamo through Auto Europe. Great rates and good cars (a lot of Mazdas and Volvos). "

AMSTERDAM, NL - Reviewed by ANTONIO CARLOS - 07 September 2016

AMSTERDAM, NL - Reviewed by LEONID - 06 August 2016

AMSTERDAM, NL - Reviewed by CHUN-LIN - 06 July 2016

" Friendly stafs "

AMSTERDAM, NL - Reviewed by SHIRIN - 29 June 2016

" New car in a very good condition "

AMSTERDAM, NL - Reviewed by INO - 15 June 2016

" Always great service, well equipped cars. "

AMSTERDAM, NL - Reviewed by FRANS - 05 June 2016

AMSTERDAM, NL - Reviewed by QASIM - 11 May 2016

AMSTERDAM, NL - Reviewed by MATTHEW - 19 April 2016