ALAMO CANADA Car Rental Reviews

CALGARY, CA - Reviewed by MICHAL - 14 June 2023

" We have ordered "INTERMEDIATE SUV CLASS" and in fact we got Mitsubishi Eclipse Cross, which is Small SUV class. The car was in the good condition, but still I think, that we got different smaller car, so we overpaid it. "

" We have ordered "INTERMEDIATE SUV CLASS" and in fact we got Mitsubishi Eclipse Cross, which is Small SUV class. The car was in the good condition, but still I think, that we got different smaller car, so we overpaid it. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

MONTREAL, CA - Reviewed by BOJAN - 20 October 2019

" Very good "

" Ok "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MONTREAL, CA - Reviewed by RODICA GINA - 19 September 2019

" Great service from both: Alamo and Autoeurope "

" Only good things to mention about the rental: great host at pick-up of the car, very new car and, as a Hybrid, it had an almost "non" fuel consumption, fast return of the car with "zero" formalities but yet with rapid e-mail confirmation of the drop of. So, all in one: perfect! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by BALAN - 29 August 2019

" Friendly staff Professional support by the reservation , rental and payment "

" Friendly staff; helpful and time efficient Good vehicle alternative as required car was not available Fast , transparent and friendly drop off service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CALGARY, CA - Reviewed by GABRIEL - 03 June 2019

" I had a pleasant experience. The vehicle was ok, the only downside was that it was not that clean on the inside (dust on the dashboard and door panels). "

" I had a pleasant experience. The vehicle was ok, the only downside was that it was not that clean on the inside (dust on the dashboard and door panels). "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TORONTO, CA - Reviewed by WILLIAM - 14 November 2018

" Good car and nice staff "

" Very good everyone was helpful and polite "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MONTREAL, CA - Reviewed by RACHEL - 11 September 2018

" :) "

" :) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by CLEMENS - 10 July 2018

" - "

" I´ve booked a Dodge Charger + GPS, this wasn´t available so we had to swap to a Jeep which was equipped with GPS. Is it normal that I have to pay for the typeswap, when you are not able to get me the car i reserved? I´m very unsatisfied about this "

Value for Money: 2
Efficiency of Counter Staff: 5
Expediency of Drop-off: 4
Condition of the Vehicle: 10

MONTREAL, CA - Reviewed by LUIS - 13 April 2018

" Same as above. Very unhappy with the drop off experience and would as for a commercial gesture as cad80 for filling up the tank is unacceptable. "

" At drop 0ff, we had not filled up the petrol tank as no petrol station around Toronto airport. Not many litres were missing and they charged us an additional cad80. They guy went off so quickly I had no time to challenge this, which I am unhappy with. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 8

MONTREAL, CA - Reviewed by FELICIEN - 15 June 2016

" La voiture, une Nissan Murano était quasiment neuve et très confortable avec un super grand coffre. Je pense qu'il faudrait expliquer aux loueurs les couvertures Assurance que nous avons achetées pour éviter qu'il s nous proposent les mêmes. "

" Nous avons été très bien reçus par ALAMO qui a voulu nous vendre une assurance couvrant la Franchise de 500$ qui resterait à notre charge, je leur ai expliqué que j'avais déjà pris cette assurance auprès d'Auto europe.mais apparemment pour eux je n'étais pas couvert, ils ont voulu me vendre également une assurance assistance !!! "

MONTREAL, CA - Reviewed by MORGAN - 22 March 2016

" The booking was impossible via website, i had to call your call center to make a reservation. And i finally payed a higher price compared to the oneannouced on the site. I'm a bit surprised by this... I'm french and was on tourist trip in canada, and the price on autoeurope canada was not available to me, i had to pay a higher price following the instructions of the guy i had on telephone. Otherwise, this, the service provided was good "