AUTO EUROPE SOUTH AFRICA Car Rental Reviews

GEORGE, ZA - Reviewed by CHRISTOFF - 03 September 2025

" It was a pleasant experience dealing with Avis staff at George Airport "

" It was a pleasant experience dealing with Avis staff at George Airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by GUY - 13 February 2025

" autoeurope is my place to go "

" at drop off, the member of staff insisted a few times too much about telling me how often european customers give him some euro's in order to have the car fully inspected without any remarks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 3
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by PETERNELLE - 23 January 2025

" Trustworthy, friendly staff who look like they enjoy theorie Jobs. "

" Always friendly en fast. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by STUART - 07 January 2025

" Easy and simple to use! "

" They are great! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by VLADIMIR - 28 November 2024

" I have been using Auto Europe services for a long time and I am satisfied. "

" When I picked up the car, First Car blocked 3000 ZAR on my credit card and to this day they have not refunded my money. We forgot to fill up with gas, but that is certainly not worth that much money "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

JOHANNESBURG, ZA - Reviewed by MARTIN - 18 November 2024

" Repeatedly good experience with autoeurope. "

" Although the car was new and not the cheapest, it lacked Android Auto connectivity. At dropoff, despite being told "all set"; I was later charged for refueling, although the car has been refueled 5kms before dropoff. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 6

DURBAN, ZA - Reviewed by POOBALAN - 12 January 2024

" all good "

" In general i was ok except at the end when they billed my for Petrol when i returned the car full. Now i have to claim and go through all the bureaucracy. very frustrating. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 8

CAPE TOWN, ZA - Reviewed by ANTONIO - 09 January 2024

" Disappointment with car I was given "

" I paid for and was expecting a VM Tiguan which is a decent sized SUV or at least similar quality and sized car, but instead was given a Suzuki Vitara which is nowhere near same type of car even though there were Tiguans in the lot! "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CAPE TOWN, ZA - Reviewed by ALEKS - 14 December 2023

" For the second time the voucher was accepted without any questions, conditions accepted, vehicle ready. "

" The pick-up process was quick and efficient. Vehicle clean and almost new (14500 kms). No problems while using it. The drop-off procedure was equally swift and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by JIMMY - 31 May 2023

" You guy's are very flexible and reasonable. "

" Excellent service with new car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by SUNIL - 24 May 2023

" My favourite rental aggregator. Loyalty benefits expected. "

" They are professional rental company. Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by MEHMET - 10 May 2023

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by UWE - 19 December 2022

" First car rental are either completely inefficient or try to scam and steal whenever they can. "

" They charged us for petrol plus admin fuel fee when we brought the car back with full tank and provided receipt. They also tried to blame us for damage to windscreen wiper of another car and asked us to sign an incident report which we did not do (can provide exchange email, invoice received and copy of receipt if needed). The lady at counter also did not want to check the car as we returned it. "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by ANDREAS - 01 November 2022

" Hiring through autoeurope for the last 15 years has always been a pleasant experience. And this was no exception. "

" The rented car met and exceeded our expectations. All run smoothly and efficiently from car hire to car dropoff. Very professional. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by ANAT - 28 October 2022

" Not fun to drive... "

" The car was not new (26000km), very noisy, the floor rug torn and not fixed to its place, had no reverse alarms which made it very difficult to maneuver, all these in contrast to all the other cars I rented elsewhere that month. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

JOHANNESBURG, ZA - Reviewed by PHILIP - 13 July 2022

" Have used you for around ten or twelve years. Won't stop now. Consistently good value rates. "

" Efficient friendly, all round great experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by ANDREAS - 22 March 2022

" Efficient service "

" Very friendly and efficient counter service and when car was returned. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by SAMKELISO - 10 December 2021

" Great experience the car was i. Great condition and comfortable "

" Fast and no hustle when picking the car online assistance perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by TOMS - 26 September 2021

" Poor "

" We ordered economy but got super small vehicle. Complained to staff but received no help "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 1
Condition of the Vehicle: 1

JOHANNESBURG, ZA - Reviewed by ANDREAS - 22 April 2021

" as always the service offered by Autoeurope was professional, despite many cancellations and rebookings due to COVID "

" I was overcharged for refueling in two occasions, despite the fact I had provided receipts of refueling. After I complained, and provided copies of the receipts, in thew first case they accepted (rental EU18356010) and in the second case (rental EU18356000) they did not (even though I refueled at the airport station and provided copy of receipt). This seems to be a systematic overcharging refueling policy. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CAPE TOWN, ZA - Reviewed by MUSCAN - 18 March 2021

" I like that pickup and drop-off were very quick. "

" All went smooth, car was in perfect condition, phone support was prompt and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by RONALD - 01 March 2021

" Very good and efficient "

" Excellent service thank you "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CAPE TOWN, ZA - Reviewed by GEOFFREY - 04 April 2020

" All ok "

" Always use this company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CAPE TOWN, ZA - Reviewed by MAURICE - 31 March 2020

" Picked up car a day late & advised through autoeurope because of flight cancellation. At pick up, Budget was going to charge extra although had paid in full online, due to computer recalculation of rental & staff didn't have a clue why but tried to explain it was VAT when it wasn't. Then they gave me a car that was due for service & did not advise, so had to go back & replace a few days later! Till now, still haven't received locked funds on credit card. "

" Picked up car a day late & advised through autoeurope because of flight cancellation. At pick up, Budget was going to charge extra although had paid in full online, due to computer recalculation of rental & staff didn't have a clue why but tried to explain it was VAT when it wasn't. Then they gave me a car that was due for service & did not advise, so had to go back & replace a few days later! Till now, still haven't received locked funds on credit card. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DURBAN, ZA - Reviewed by CHRIS - 30 March 2020

" Please note that due to the Corona crisis I was forced to leave early and returned the car early but after emailing auto Europe it was apparently not possible to get any refund for the days I didn't use. This is counter to most of the other services and providers and I was not impressed with hour you handled the crisis. "

" Bidvest were great but the policy from auto Europe during the Corona crisis was appalling. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by IAN - 20 March 2020

" Hertz in SA - always the best to deal with. Customer Service is tops. Hope to continue using them on a regular basis as I have done for past 4 years. "

" Great rental company to deal with. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by IAN - 06 March 2020

" Smooth as usual. "

" Always a pleasure to deal with. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by JACKSON - 28 February 2020

" good "

" hidden refuelling charge no matter how much fuel was in the car, in the GT&Cs which was communicated at all during the pick up or drop off only a bill at the end despite a full tank returned "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by IAN - 25 February 2020

" Not having the category of car available for us due to really late arrival of our flight, the staff referred to management who upgraded us because of my Gold Hertz status. Extremely helpful and efficient every time I rented in the last 6 years. "

" Hertz is the greatest. Prompt help and the most helpful staff experienced each time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by CATHRYN - 13 February 2020

" As above "

" Rented r category which turned out did not have electric windows at the back...i had 2 kids with me in the car yet the lower category vehicles had electric windows. 1st car was a yaris which was totally unpowered and clutch was catching too high. Swapped for a clio still no power windows at the back and also under powered. Neither car would drive properly with the AC on. In the middle of a storm the clio windscreen wiper stopped working. I was then brought an automatic car with filthy seats, i have photos of the condition of this car. Drove it back to the sandton branch and was told the seats were clean!!!!!! 3rd car was another yaris however this car seemed ok, but still no power windows at the back, however the car was fine driving with the AC on. First car fleet has had a massive downgrade with unreliable cars and will never rent from them again. "

Value for Money: 2
Efficiency of Counter Staff: 4
Expediency of Drop-off: 7
Condition of the Vehicle: 1

JOHANNESBURG, ZA - Reviewed by IAN - 11 February 2020

" Customer service is tops and they go the extra mile. "

" Hertz has always proven the best with customer service and therefore I will stick with choosing Hertz when booking with AutoEurope. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DURBAN, ZA - Reviewed by CHRISTIAN - 07 February 2020

" The service was quick and efficient "

" I am not completely satisfied with Hertz Durban. The cause is : one week after the beginning of the rental they send me a mail saying that the car we have was a "DEFLEET". In clear that mean that the car was sold to a dealer and that they had to replace our vehicule. As we where in a remote place the contact with Hertz was not easy and not very pleasant. Finally they change our car with an identical model, but they charge us the fuel used to bring the new car to us. ********** Copy of the mail received: ********* Good Day Trust this mail finds you well. Kindly note your current Hertz Rental vehicle is a DEFLEET and the vehicle is due to return to the dealership , please contact the branch on 032 4360300 or alternatively respond to this e-mail , so we may arrange a change over and replace the current rental vehicle at your earliest convenience. Your prompt assistance is highly appreciated. Kind Regards Londeka Zondo Customer Service Agent Tel: +27 (0) 032 436 0300 "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 9

JOHANNESBURG, ZA - Reviewed by SAMUEL - 06 February 2020

" Easy to search and use. Would be useful if you could filter on number of seats. "

" Budget staff was helpful and courteous. Pick-up and drop-off both went smoothly. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

JOHANNESBURG, ZA - Reviewed by WICHERT - 05 February 2020

" Easy comparison, quick booking proces and a great price! "

" Although I pre-registered online, still a lot of paperwork had to be done at the counter. I can't understand why this is still not better automated. For the rest, a very good experience with Hertz! "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by RANDALL - 31 January 2020

" Always a better price than by the rental companies "

" Friendly and efficient, not a single problem "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by MICHAEL - 26 January 2020

" Their post rental adminstration is shocking and they sit on your deposit for weeks gaining interest on it. "

" I dropped of the car at Lanseria airport South Africa on time, and in good order and the receiving attendant confirmed everythng was fine. The lady at the Hertz reservations desk said the deposit refund would take 7 days. It is now 20 days later and I have still not received my deposit back. Autoeurope customer service I must colve it with Hertz but they don't answer emails or phone calls "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 7

PORT ELIZABETH, ZA - Reviewed by MARINUS - 11 January 2020

" It is unclear what the insurrance arrangement is and what you will have to pay to the car rental "

" The car was not there when we arrived and the paper work took some time. Next to that I mentioned that we needed the car a day less but there was no effort to see if there was a refund and the quick question we recieved was that there is no refund. Those three points didn't give me a good feeling at the start of the rental period. Luckely the car that we recieved was very clean, new and was as booked. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by CRISTIAN - 10 January 2020

" nothing more to state "

" Excellent service from Herz. Normally I am very picky but there is really nothing to complain... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by RONALD - 09 January 2020

" Excellent and a big step up from pour last time we used them "

" Very pleasant all round experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

JOHANNESBURG, ZA - Reviewed by MISS SHANTELENE YOLANDA - 06 January 2020

" Your organisation should listen and read the Customer reviews about all of your 3rd party car rental vendors. The are not customer centric / focused. I will sadly not be booking through Autoeurope again! "

" 1) I was given the wrong car at the Bidvest counter in Johannesburg. I selected a Toyota but was given a high risk VW Polo, which was not my preferred choice. I waited over 45 minutes to collect my rented car at OR Tambo airport in Johannesburg, the desk staff was more concerned about making personal conversation between themselves than actually assisting paying customers.2) I was involved in a hit and run accident on the 27th December in Johannesburg city centre. I've just spoken to very abrupt customer service advisor at the claims department. I required a number of questions to be answered regarding my Liability but was not assisted in the way I expected to be served as a paying custOmer. I'm appalled at the Service provided by your 3rd party supplier - Bidvest car rental.I will not be using their services in the future. You have lost a customer! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 4
Condition of the Vehicle: 4

CAPE TOWN, ZA - Reviewed by JOHANN - 01 January 2020

" Super new vehicle, clean and a pleasure to drive. Check in and Check out efficient and very pleasant staff. "

" We had an issue with First Car Rental some time ago and the MD asked us to give them another chance. I have to say that we have used them a number of times since then and have been most satisfied with their service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by DAVID - 27 December 2019

" Thanks for the great service! "

" No complaints at all, friendly staff and a great car for my trips throughout SA. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by ANDREAS - 09 December 2019

" Auto Europe as always provided what is expected. A service without any surspises and to the fullest satisfaction "

" counter staff very polite and friendly. car was in excellent condition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PORT ELIZABETH, ZA - Reviewed by DIEDERIK - 02 December 2019

" good "

" I dropped the car off fully tanked. They still charged me half a tank petrol costs. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by KRZYSZTOF - 07 November 2019

" In general Auto Europe is my first stop, but more and more other search engines provide better prices "

" THe car i was offered was a class below what I booked. After I requested a change, that was done without problems. The car was very basic. Upon return the employee tried to tell me that the car is dirty, just because it had some sand on the footmats. I received a bill with a refuelling charge and service fee, although I returned the car full (filled it up at the airport gas station). "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 5

CAPE TOWN, ZA - Reviewed by CRAIG - 04 November 2019

" Great service, thank you Auto Europe and Hertz at Cape Town International "

" Great service, thank you Auto Europe and Hertz at Cape Town International "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by PARVEEN - 01 November 2019

" Autoeurope has always been able to give us good car rental deals "

" Helpful staff "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

JOHANNESBURG, ZA - Reviewed by PARVEEN - 31 October 2019

" No problems. "

" Pleasantly surprised with the efficiency showed by First Car in all aspects of the car rental. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by IAN - 25 October 2019

" Always good service and prompt. "

" Excellent customer service. Free upgrade as no car in category was available and free additional driver offered. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by IAN - 04 October 2019

" Excellent service with upgrade when vehicle type was not available. "

" Excellent service and customer service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by LUIS - 24 August 2019

" For now all have been ok "

" When we arrived there were no system/electricity. So they have debited manually my credit card for the deposit and now I need to wait between 7 to 14 days to get back the money and hopefully that will happen. The process was slow due to not having system and doing all manually. "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 7
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by JAN - 14 August 2019

" same "

" Relationship between Autoeurope and First is not an easy one "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

JOHANNESBURG, ZA - Reviewed by BASSEM - 10 August 2019

" Auto europe is fine when booking a good quality and cheap prices. People who handle first First Car Rentals those that you talk to them face to face are very helpful and nice. But whenit comes to submit a query/complaint by mail or through the LOG Query System is a problem because you can't get through. "

" Experience with people (face to face) handeling directly the Car and orders is friendly and quick. But to send an enquiry or complaint with their "Cristil" LOG Query System is that a problem and you can't comunicate with them by mail. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by GUSTAVO - 16 July 2019

" Very good support "

" They did not cancelled the deposit. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by LISETTE - 11 June 2019

" everything was great! "

" everything was great from booking to drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by ANNE MARIE GHISLAINE - 29 May 2019

" I expected to be given a better car than I got. "

" I was given a car that was mot at like that advertised on your website. The car was ok for town driving but very sluggish on long drives and hills. I expected a better vehicle for the category I paid for. I always use your services but this tome I was disappointed. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

JOHANNESBURG, ZA - Reviewed by DAVID - 17 May 2019

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by DEANE - 22 April 2019

" All good, but also not exceptional. "

" I expected a Ford and not a "... or similar", which turned out to be a Chinese car, which did not deliver the quality I expected. Very disappointing! "

Value for Money: 6
Efficiency of Counter Staff: 3
Expediency of Drop-off: 7
Condition of the Vehicle: 4

CAPE TOWN, ZA - Reviewed by RONALD - 25 March 2019

" See above comments "

" I returned the car with NO DAMAGE - with 3 Witnesses at 07h18 on 22nd March and inspect the car with their staff and signed off the yellow form. Their staff confirmed no damages. I subsequently received a claim that the car was damaged and I must pay. The matter has now been handed over to my attorneys. "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 8

JOHANNESBURG, ZA - Reviewed by IAN - 18 March 2019

" Expedient service and problem solving "

" Excellent Customer service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CAPE TOWN, ZA - Reviewed by CHANAN - 03 March 2019

" to make long story short, every time i come for a visit in cape town, i don't even bother to look at other car rental companies, i go strait to first. best by all means. "

" to make long story short, every time i come for a visit in cape town, i don't even bother to look at other car rental companies, i go strait to first. best by all means. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by ANDREAS - 20 February 2019

" The whole experience from booking the car through Autoeurope to finally handing over the car 'run' smoothly. "

" The whole experience was pleasant. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by IAN - 06 February 2019

" Auto Europe has always held to their word even when I had an excess claim. All went off well. Great customer service always from AutoEurope. "

" There was an issue with the vehicle, which was changed to another with temporay number plates. I had to take in back myself the day before the temporay plates expired. Then I was given another vehicle the only one they had as upgrade and was told to return it 2 days later after Christmas. I called a manger at Hertz and he sorted the problem out immediately by having another car delivered to me. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

JOHANNESBURG, ZA - Reviewed by MATJAZ - 26 January 2019

" You guys are simply amazing and very professional with reasonable prices and nifty vehicles. Will recommend you to my friends and also try to always rent a car with you in the future. Thank you for everything. "

" You guys are simply amazing and very professional with reasonable prices and nifty vehicles. Will recommend you to my friends and also try to always rent a car with you in the future. Thank you for everything. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by IAN - 10 January 2019

" Overall very good company to deal with. "

" Very helpful after persistence. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CAPE TOWN, ZA - Reviewed by ERIK - 05 January 2019

" Has always been a easy process booking. "

" Type of car provided did not meet my expectations. Intermediate class booked, Toyota Corolla or similar. They provided VW Polo, very basic car, noisy, under powered no cruise control. When booking in Europe am provided with much better vehicle. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 7

CAPE TOWN, ZA - Reviewed by TRAVIS - 27 December 2018

" No complaints about AutoEurope. But I will not rent from Budget Capetown again! "

" We were given a car with an almost bald tyre...which punctured on Day 6. We had to go out of our way to pick up an alternative vehicle, which despite having reserved with their service desk, we had to wait an hour to have ready. We were treated rudely by the staff at drop off, who wanted to charge us a completely unwarranted cleaning charge. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 3

JOHANNESBURG, ZA - Reviewed by DAVID - 25 December 2018

" The service was excellent - from receiving the car to returning it. Nothing was too much trouble for the staff and it really was a pleasure to receive service like that. Thank You. "

" The service was absolutely first class. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by LYNNE HEATHER - 16 December 2018

" Will use again - always assuming prices remain competitive. "

" Aa great little car, perfect forwhat I needed to do over my last 2 weeks in SA "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by VIKTOR - 05 December 2018

" Very pleased with the work of this company. Everything was great! "

" Great new car! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by DAVID - 29 November 2018

" Nice very helpful staff , and very good value this is the 2nd time i have hired from First Drive ,each time for 4 weeks , and will do so again next year "

" car was automatic , and there was a delay from pressing the accelerator to the drive train moving , perhaps 2/3 seconds . then because the accelerator is depressed ,and the engine speed has increased ,the car speeds away NOT GOOD "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CAPE TOWN, ZA - Reviewed by ALEKSANDER - 26 November 2018

" n/a "

" n/a "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

JOHANNESBURG, ZA - Reviewed by JONATHAN - 22 November 2018

" I emailed auto Europe 2 or 3 times asking for help. Each time same response that I needed to contact hertz, they could not help. Auto Europe should take some responsibility for the car hire firms they recommend. I could not use the car for he majority of the periods d it could have been a serious security risk "

" Hertz have me a car with worn out brake pads in the back right wheel. At slow speeds and breaking there was a terrible sound. As we drive direct to Nelspruit we were unaware until we arrived as it is a motorway all the way. I thought maybe it was a stone in the brake so washed the wheel with pressure hose. The noise reduced so we continue to Maputo where the noise came back. I am not a mechanic and was afraid the car would breakdown on open round either in Mozambique or on the return to Jobourg and that this would be a secure risk. I called hertz. They said couldn't help me in Mozambique but would call me back. They did not call me back. I called again the next day and wa told he only way would be to drive to the border and meet me there. At my request an email was sent to Hertz nelspruit asking to contact me, I was in copy. I couldn't use the car in Maputo for fear of breakdown. 5 days later I had heard nothing from Hertz and had to start my return journey. Slough being nervous all the way we made it back to jobourg airport. I don't understand how they can give a car with faulty brakes. I paid twice the normal amount to be able to take in Mozambique but they could not help me ther when I had a problem. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CAPE TOWN, ZA - Reviewed by IAN - 12 November 2018

" Well worth it. "

" Budget has always been a trustworthy company to deal with. No hitches again with this rental. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by IAN - 02 November 2018

" All went well and smoothly. "

" Very friendly and fast service "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by CAREL - 30 October 2018

" adv "

" aasde "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

JOHANNESBURG, ZA - Reviewed by ERKKI - 29 October 2018

" As I mentioned above in the comments for Hertz, I was very dissappointed with the fact that I didn't got the car at the first time I ase´ked for it, because You have cancelled my reservation. They show it on theisr monitor, and there stood CANCELLED: even if the payment was taken from my creditcard. When I came back in the evening the Hertz-guy arranged so I got the car. This was a bad experience. I will have a refund for the Border charge (1600 ZAR) and for the problems when you had cancelled my reservation!!!!! Best regards Erkki Hurtig "

" When I come to the office for bringing my car, they didn't find the reservation. So we took a Taxi to the hotel. I went back to the airport later in the evening for a new look for the reservation. Now they found it, but it was cancelled from tour side, even if you had take out my payment!!!! Then the Hertz person arranged so we got the car! Good work from his side. When I told We are going to visit Swaziland, he took out an extra charge of 1600 ZAR !!! Why, when i ordered for the car by you, I informed on your question that we are visiting Swaziland. I dont understand why Hertz took an extra payment for that. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PORT ELIZABETH, ZA - Reviewed by MICHAEL - 29 October 2018

" Always a good price, no complaints here... "

" Sneaky pricing on the one way fee (advertised excluding VAT so hit with an unexpected cost on pick up), and troubles with the "full tank" concept at drop off even though we had JUST fulled it but the check in guy insisted we hadn't fulled it. Also, that car... terrible!! Too many warning lights and safety options in the car, every time we changed lane a new warning would go off, horribly over-complicated. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 5

JOHANNESBURG, ZA - Reviewed by DERK - 19 October 2018

" No problems, fine. "

" Pick-up wasn't fast but reasonable (20 mins wait). Staff not so fast or friendly at the counter. Drop-Off verry friendly and fast however. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by YAACOV - 25 September 2018

" thanks for your help "

" good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PORT ELIZABETH, ZA - Reviewed by JUAN CARLOS - 22 September 2018

" Easy and correct. "

" The Lady at the pick up point was rude and unfrendly. "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CAPE TOWN, ZA - Reviewed by MAXIMILIAN - 13 September 2018

" As usual, fantastic experience booking via Auto Europe – just won't ever rent with Avis/Budget in Cape Town again. "

" Extremely (!) slow pickup due to bad organisation at the Avis/Budget station. With years of experience renting cars worldwide, I never had to wait so long with so few customers and so many staff members in front of me. Already the second time picking up a vehicle at this station and both times had to wait over 55 min until the car was handed over. Never again with Avis/Budget in Cape Town. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 8

SANDTON, ZA - Reviewed by CHERENE - 06 September 2018

" I always use Auto Europe for all my car hire. "

" Excellent service and very friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DURBAN, ZA - Reviewed by BONGANI SHADRACK - 28 August 2018

" Very likely "

" The experience is wonderful and professional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by NISHIT - 22 August 2018

" i had booked a rav 4 or similar but got a kia sportage instead. Would have preferred the rav 4 or better. also the kia was bright red in colour "

" i had booked a rav 4 or similar but got a kia sportage instead. Would have preferred the rav 4 or better. also the kia was bright red in colour "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

CAPE TOWN, ZA - Reviewed by JUAN PABLO - 09 August 2018

" Tramitación correcta. Sin ningún problema. "

" El único problema que tuvimos es que en vez de bloquear la fianza, la cobran y luego tardan en devolverla, con la consecuente pérdida por el cambio internacional. Por lo demás, bien. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

JOHANNESBURG, ZA - Reviewed by EKUNDAYO - 06 August 2018

" Hertz in Jo'burg needs to improve on Queue arrangement when customers are waiting to be attended to. Car inspection before taking the car should be in the presence of the customer. And not for the customer to accept the condition of the car in good faith. Otherwise "

" Smooth Experience. Though would have wished for VW rather than Ford. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by RAJESH - 18 July 2018

" N/A "

" N/A "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PORT ELIZABETH, ZA - Reviewed by FIONA - 26 June 2018

" However, the booking was made with a zero excess but the staff processed a hold of R2980 on my credit card, saying that Auto Europe was the insurer and if there was a claim, I would have to get the excess back from them. This wasn't set out in the booking with Auto Europe. "

" My first experience with Bidvest and I was very happy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by BONGANI - 22 June 2018

" I have been hiring with Hertz since, and they provide good service and quality "

" Hertz rental car is always the best and my first priority, recommend for the good quality and professional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by MENTE - 20 May 2018

" All fine, clear and it happened as agreed. "

" Pickup took quite some time. I returned the vehicle with a full tank. Still a refueling fee was charged and 5 liters of fuel. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 5
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by BRUCE - 30 April 2018

" I reserve these pending a satisfactory outcome for the additional charge of ZAR 2,582.80 "

" I ask you to pursue the following with First Car. A similar experience has happened before.I received their tax invoice 30182398 showing a final amount due of ZAR 208.60. Now today my credit card statement shows a debit of ZAR2,791.40 from Firstcar with no explanation. Local airport charges under the agreement are not to be charged and mileage is free under the contract. I have no explanation for the extra charge of ZAR2,582.80. In absence of explanation will you request a refund. Thank you. regards Bruce "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LANSERIA, ZA - Reviewed by IAN - 26 April 2018

" Auto Europe lives up to its name for service each time. Even when experiencing a problem with the car rental company, AutoEurope is there to assist with the problem and help solve it. "

" This time it was perfct service from start to finish "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JOHANNESBURG, ZA - Reviewed by YOLANDIE - 23 April 2018

" Turn around time to receive final invoice and reverse remaining credit back on the credit card (about 1 week) not to bad. Thank you for a very nice car. "

" Overall a very good experience and happy with the assistance and service received. Would like to see a bit more visual assistance markings when picking up a car in the parking bays, as there was only 1 person assisting on the day of pickup and there was no clear indicators on where to go or who to ask for assistance when coming into the parking lot. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by OLIVER - 03 April 2018

" Easy to use website. "

" Bidvest use a devious manner of extracting extra income from clients. Even though the vehicels are return with a full tank, and the fuel gauge is shown to the attendant and confirmed that it is full, they will overfill the tank, and add the extra fuel charge plus a handling fee to your credit card. They will also reserve a higher value on your credit card than what is agreed with AE, stating that their T&C's govern and not that of the contract. Beware of Bidvest and steer clear of them if you don't want frustrations afterwards. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 6

DURBAN, ZA - Reviewed by BONGANI - 01 April 2018

" Excellent "

" Hertz is one of the best in the world, l fully respect the way business is conducted and will always be my first choice. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CAPE TOWN, ZA - Reviewed by STAMATIOS - 19 May 2017

JOHANNESBURG, ZA - Reviewed by STAMATIOS - 15 May 2017

" I am very satisfied. Pricrs and recommend companies were ok "

" I am very satisfied. The First company was excellent. The etols were arranged by them, the access in their airport office was very easy, and the car although small was clean and in good condition. "

CAPE TOWN, ZA - Reviewed by ODD HELGE - 15 April 2017

" Very effective and trustworthy! "

" Good and effective service "

CAPE TOWN, ZA - Reviewed by HANS - 02 April 2017

" Great tool for renting at a fair price. "

" Good rental company. Just one remark. They hand the car over on a dark parking lot, but when you return the car they have a bright lighted place. Not a good way of handling scratches e.g. "

JOHANNESBURG, ZA - Reviewed by RENE - 29 March 2017

" excellent "

" fine service "

CAPE TOWN, ZA - Reviewed by VINCENT - 06 March 2017

" Hello, i have booked and paid for a Volvo automatic, but when i tried to put my two suitcases (only 2 !), the trunk was too little. so they gived me a very low class manual car just for the night... but 2 days latter no news from them, i had to call them and after 2 appointments where they did not come, they give me a duster renault manual, which is not the same category that i paid for. they never call me back as they were suppose to to change once again the Renault Duster, and they never agreed to reimburse the difference between the volvo category that i paid for, and the duster category that i finally have during most of my stay. It is not commercial and professional; I'm very dissatisfied and i will not rent my future july USA car. "

JOHANNESBURG, ZA - Reviewed by ANDREAS - 14 February 2017

" Wie immer reibungslose Abwicklung. "

" Kreditkartenkaution wird nicht nur geblockt , sondern abgebucht und etwa eine Woche nach Abgabe wieder gutgeschrieben. Sehr unpraktisches System. Versicherung ohne Selbstbeteiligung schließt zahlreiche Ereignisse aus , das kann man sich gleich sparen. Fzg. war gerade noch ok. Reifen waren an der Verschleißgrenze. Personal bei Abholung nicht gerade motiviert. "

GEORGE, ZA - Reviewed by NTEREK - 30 November 2016

CAPE TOWN, ZA - Reviewed by SOINE - 17 November 2016

DURBAN, ZA - Reviewed by NICHOLAS - 13 October 2016

JOHANNESBURG, ZA - Reviewed by IAIN J F - 10 October 2016

" Efficient and the car was most comfortable "

" Fairly simple, most helpful and a pleasure to deal with "

JOHANNESBURG, ZA - Reviewed by IGOR - 05 October 2016

CAPE TOWN, ZA - Reviewed by SUSAN - 08 September 2016

" well organised "

" Brand new car, obviously veryclean and pick up and drop off without any problems. "

JOHANNESBURG, ZA - Reviewed by JONATHAN - 05 September 2016

" Only thru yoo guys was I able to rent the VW Up, does not seem to be available from other rentals at the airport in Joburg. Did it in July and this past weekend, no real problems. Legroom could be a few cm more but I managed! "

" I forgot my jacket in the car and enquired about it telephonically once I arrived at my destination. The guy at the drop-off office got back to me yesterday (Sunday). They found it and would keep it until a courier could pick it up. Great service. You can use my comments if you use my real name JON, not Jonathan. "

JOHANNESBURG, ZA - Reviewed by EMANUELE - 01 September 2016

" We asked for the support from Auto Europe to whom we have spoken to during the three days long communication break-down with Hertz but, despite promises nobody called us back. "

" The car was booked with N. 3 booster seats and for cross border to Mozambique. At the desk we were told that,due to overbooking, only child seats were available. After one hour we were also told there might have been problems with the border crossing because of the car''s documents. We were proposed a different car delivered to us on our way to Mozambique with booster seats. In thé end of the day neither the car nor child seats were delivered. We crossed the border without any problem but the child seats caused a really uncomfortable and,in addition, we were left without any news for three days with the serious doubts about the border crossing possibilities that Hertz staff put in our minds. We are still waiting a good will refund promised "

PORT ELIZABETH, ZA - Reviewed by LIEVEN - 11 August 2016

EAST LONDON, ZA - Reviewed by LORETTE - 26 July 2016

" Easy pick up.. I was very delayed but staff waited for me "

JOHANNESBURG, ZA - Reviewed by CHRISTO - 26 July 2016

" Nice to know all is paid upfront and that any other extras are optional "

" Nice touch at the car drop off, a driver drove us to the departures terminal since we had so much luggage instead of walking with many carts all the way. "

LANSERIA, ZA - Reviewed by CLAIRE - 04 July 2016

" This is the second time I have used Bidvest, and the second time it has been an absolute mess. My reservation was incorrect and I had to battle it out with the reservation person to prove my booking and get him to honor it. He was very rude and unhelpful. Bidvest also has a paperwork intensive payment system and it's extremely complicated using a credit card. The car was in poor condition but drove fine. Returning the vehicle was also difficult and unlike other hire car companies, the fuel is not checked onsite at the airport but the car is driven to a depot where the fuel is checked. I will never use Bidvest again. "

CAPE TOWN, ZA - Reviewed by KARIN - 13 June 2016

" unfriendly, unhelpful "

JOHANNESBURG, ZA - Reviewed by GIANFRANCO - 11 June 2016

JOHANNESBURG, ZA - Reviewed by DAVID - 05 June 2016

EAST LONDON, ZA - Reviewed by DOMINIK - 02 June 2016

" I had to make a complaint to get the deposit refunded. "

JOHANNESBURG, ZA - Reviewed by DOMINIK - 17 May 2016

" I appreciate the "Zero Excess" packages at reasonable prices. "

" The IT system was offline at the time of pick-up and then they made a mistake when entering start and end dates, resulting in charging an extra day. However, now it is solved and money refunded. "

NELSPRUIT, ZA - Reviewed by MOHMMED - 15 May 2016

JOHANNESBURG, ZA - Reviewed by JOHN - 12 May 2016

" Wrong booking!!. Employeen insisted on telephone booking and skipping my online booking. This resulted in the wrong pick up place in South Africa with a lot of trouble. "

" Very helpful in correcting the mistakes of Auto Europe "

JOHANNESBURG, ZA - Reviewed by EMIR - 06 May 2016

" This is not THE first time we rent with you. THE ratjes are always good. This time THE car wasnt that good.... A lot of noice and a bg Suprise that we couldnot nit cross THE border. IT took a lot of phonecalls to arrange, with extra payment, to get THE forrms from First Car Retal. Not my favoriete compagny. When we brought back THE car they told us we have to pay for cleaningcosts ? Never heared before , so Auto Europe : be careful with First Rentalcars. "

" Not clear that you cant cross THE border without a special, extra payd, insurance and that iT costs a lot of calls to get THE form. Not on sundays, not in hollidays, only If you go there in person. After we send a mail, we also didnt get and reaction..... When we returned THE car and picked iT up, we didnt have to wait at all, which was fine. Although when returnflight they Saïd to us, we have to pay extra to clean THE car inside ???? Never heared that before ! "

CAPE TOWN, ZA - Reviewed by OSWALD - 17 April 2016

JOHANNESBURG, ZA - Reviewed by CEDRIC - 29 March 2016

" very good surprise when we received the rental invoice .... you are allowed to retain R228.02 of refueling loads then we did Refueling before we arrived at the airport station. I do not understand how he could run out of gasoline. We have the receipt if you need also with the time and the amount of the full tank !! I find this unacceptable! "

" we first collected the car keys to 7pm when we booked from 8pm but your employees had lost the keys to the car !!! and sought for 1 hour !! "

DURBAN, ZA - Reviewed by CARLOS - 23 March 2016

JOHANNESBURG, ZA - Reviewed by GERHARD - 22 March 2016

" after waiting very long for the reserved car, I got an upgrade to the next category. Everything was excellent. Car very clean and in perfect condition. Very friendly staff at check-in "

DURBAN, ZA - Reviewed by BONGANI SHADRACK - 17 March 2016

" they provide excellent services "

" great people and highly professional "

DURBAN, ZA - Reviewed by CARLOS - 17 March 2016

DURBAN, ZA - Reviewed by CARLOS - 16 March 2016

CAPE TOWN, ZA - Reviewed by TROND - 12 March 2016

" Effective booking at reasonable prices. "

" Good service and execution, very proffesional. "

CAPE TOWN, ZA - Reviewed by REINHARD - 11 March 2016

" Very smooth process. No issues at all. Loved the USB socket in the car to chargy my smartphone being used as the NAvigation system. Would have not worked out otherwise. Refuelling the gas without extra cost is just awesome. "

GEORGE, ZA - Reviewed by KLAUS - 10 March 2016

CAPE TOWN, ZA - Reviewed by HENDRIK - 09 March 2016

" 2years ago they chargeer is after à feb weeks 150 € and we never knew for what iT was.That was inGeorge.i hope That they do not do this again. "

CAPE TOWN, ZA - Reviewed by ADRIAAN - 07 March 2016

CAPE TOWN, ZA - Reviewed by MARC - 06 March 2016

" Leider habe ich gedacht mit AutoEurope und Hertz einen Mietpartner gefunden zu haben, bei dem man nicht auf jedes Details im Kleingedruckten achten muss. Dies hat sich leider nicht bestätigt. Der einzige in Südafrika / Kapstadt realstisch vorkommende Schaden wird nicht abgedeckt und das wird im letzten Satz der AGB erwähnt... Sehr Schade! Hat etwas von einer Hinterhofvermietung. "

" Leider habe ich gedacht mit AutoEurope und Hertz einen Mietpartner gefunden zu haben, bei dem man nicht auf jedes Details im Kleingedruckten achten muss. Dies hat sich leider nicht bestätigt. Der einzige in Südafrika / Kapstadt realstisch vorkommende Schaden wird nicht abgedeckt und das wird im letzten Satz der AGB erwähnt... Sehr Schade! Hat etwas von einer Hinterhofvermietung. "

CAPE TOWN, ZA - Reviewed by JAN - 24 February 2016

" Good rates good service after a problem with the car "

" Friendly on the desk. I booked full/full but they said that the rulles were changed. I had to pay in advance about 1700Rand ( not on hold ). Bad service with a tyre problem. ( I had an insurance for tyres). I had to do everything by myself. They told me that they should pay the new tyre. Wait and see. The car was also smaller. Normally it was a chevrolet cruz are simular but was a chevrolet senic (lower type) "

CAPE TOWN, ZA - Reviewed by CLAIRE - 22 February 2016

" I like having the option to book a 0 excess with tyre & glass waivers included I use Auto-Europe very often to rent cars and happy with my experience "

" The customer service person rushed me through so quickly at Cape Town, that I hardly understood what he was saying. He didn't explain the contract or how to actually get the car. I also waited 15minutes for help at the car as in Cape Town they do a vehicle check before driving away. Happy to say I had a new car and it drove very well. "

CAPE TOWN, ZA - Reviewed by JENS - 07 February 2016

" very well service. friendly and good working call center, everything perfect "