Auto Europe
- North America
- Central America
SICILY BY CAR MALTA CUSTOMER REVIEWS
- 7.3
- 7.5
- 6
- 8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SICILY BY CAR MALTA Car Rental Reviews
Average Rating for Sicily by Car :
LUQA, MT - Reviewed by LAWRENCE WILLIAM - 16 May 2025
" Car pretty rough to drive. Auto Europe website experience efficient and good prices, as has always been my experience using your service for many years. "
" Office not open till 8am so unable to check car which had numerous scrapes on it at pick up, was told to video damage which we did. Asked by phone from airport for email confirmation of check in and no email was received. Still waiting for deposit to be unblocked and concerned as we have no confirmation that all was ok on drop off. The car was returned with more than correct petrol level and no damage was done during weeks hire. I trust the deposit will be unblocked soon. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 4
LUQA, MT - Reviewed by DAVID - 17 March 2025
" Will continue to book with Auto Europe. "
" Very easy pick up and drop off without any hassle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by SVILEN - 02 August 2024
" Auto Europe has been accurate and correct until now. "
" Hello, I am extremely satisfied with the quick service when picking up the car from the airport, as well as with the car itself and its condition. I was amazed and unpleasantly surprised by the rental price of a high chair that I had requested - 40 euros. The price of such a chair in the store is 6.00 euros. Still - it's been 12 days since I've been waiting for my 1000 euro deposit to be released. Upon returning the car, the Sicily By Car employee accepted the car without any complaints and informed me that my deposit would be refunded within 10 days. This seems incorrect to me, and now I have to start writing letters to get the deposit released. Is there and what is the compensation for this delay? "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALTA INT. AIRPORT, MT - Reviewed by NICOLAE - 27 April 2024
" perfect "
" great one! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by RUI - 10 April 2024
" Correu tudo bem "
" É compreensível que os carros de uma companhia lowcost na categoria mais baixa não estejam propriamente impecáveis, mas também não posso dar nota 10 "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
MALTA INT. AIRPORT, MT - Reviewed by NICOLAE - 29 January 2024
" car's condition can be improved "
" car's condition can be improved "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALTA INT. AIRPORT, MT - Reviewed by ROBERTO - 10 October 2023
" Ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
MALTA INT. AIRPORT, MT - Reviewed by KRI?TOF - 25 September 2022
" All good. "
" The car was poor. One headlamp not working, flat and worn out tires, overall car not clean, front window smudged, clunky undercarriage, worn out gearbox, car full of scratches and dents, busted rear view mirror. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 7 Condition of the Vehicle: 2
MALTA INT. AIRPORT, MT - Reviewed by DANIEL - 05 July 2022
" No car rental problem, all as expected "
" No car rental problem, all as expected "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by GEORGE - 03 June 2022
" Good service. I would recommend "
" Quick check in. My only complaint is the fuel tank was not full. This is not the first time it has happened. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALTA INT. AIRPORT, MT - Reviewed by ANDREA KATHLEEN - 12 January 2022
" Auto Europe are not the cheapest car rental service available. But they offer very good insurance which still works out cheaper than booking direct. That for me is worth the few extra euros. "
" Counter staff were efficient, friendly and helpful. The car had lots of dents and scratches when I picked it up which made me nervous. So I was very careful to document everything. But I needn't have worried as the car gave me no problem at all during the entire duration of my rental and staff were as courteous and efficient at drop off as they were at pick up. Thank you. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MALTA INT. AIRPORT, MT - Reviewed by MAYENCE - 15 November 2021
" This is not the first time that I have rented with Auto Europe and have always been satisfied. Sicily By Car is not a good company and I do not recommend it. "
" We arrived at the Sicily By Car counter at Malta airport at 10:40 pm and waited 30 'before being met at the counter.The clerk was not efficient and quick at all and we still had to wait 40 'before getting our vehicle. In addition, although we were already waiting well before 11:00 p.m., they charged us an additional +/- 37 € for a pick-up of the car after 11:00 p.m. The staff did not accompany us to the vehicle, the check of the condition of the car had to be done by ourselves and the car was dirty. The gasoline tank was not filled, there was 1/3 left, whereas in the contract, it must be full when taking possession and on return; there was therefore no control of the car on the previous return trip. The tire pressure check light was on, and some tires were underinflated. The vehicle overhaul and maintenance light was also on. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 3
MALTA INT. AIRPORT, MT - Reviewed by VAIDAS - 13 October 2021
" was not able to receive a car. renting company didn't accept my card "
" was not able to receive a car. renting company didn't accept my card "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MALTA INT. AIRPORT, MT - Reviewed by GEORGE - 15 August 2021
" I hate renting cars, but autoeurope makes the process a little more bearable :) "
" I was concerned initially about renting with this company as the ratings on google reviews etc were awful with many complaining about the state of the cars, staff etc. I must admit that the rental started off on the wrong foot though, because when I went to pick up the car I was informed that the car tank was half full rather than full. It is not the biggest of issues but it is quite annoying to fill the tank to half its level as opposed to fill it in full. I also got quite annoyed that I was asked to sing the check-in sheet, including the confirmation of assessment of the damages (e.g. scratches) already present on the car without even seeing it. I was told to take pictures, but I think it would make sense if the client is first allowed to inspect the car and assess if all damages are reported on the sheet. In fact, when I inspected the care I noticed that many of the scratches on the car were not marked properly on the check in sheet. Those issues apart, the car was of good quality and had no trouble with it. The check out process was very quick as well. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALTA INT. AIRPORT, MT - Reviewed by ENRICO - 17 July 2021
" Good service, but check better your partners and push them to improve service.. "
" They rent me a very old car, not safe at all (above all the brake and cushion system problems), dull of scratches. A real scrap car on four wheels! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 1
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