Account FAQs

There are two ways to sign-up. You can either go directly to our sign-up form or you can simply complete a booking as you normally would and you will have an opportunity to create an account on the confirmation page.

You can login to your account by clicking My Account in the top right of the screen.

If you are logged into your account, log-out will be an option in the drop-down menu and on the My Account screen.

To manage your account, once logged in go to the 'My Account' page by clicking on the 'Your Account' link at the top of the website (it only appears when you are logged in) and then click on the 'Account Information' button. That will bring you to a page summarising all of your account information. To update an item, modify the text in the field and press the 'Update' button at the bottom of the page.

When you sign-up to be a member on our site, you will be able to save time filling out requests. Once you have joined and logged-in, each time you send us a request, we will pre-fill the submission form with your personal information so that you do not have to type the same things again and again. We also give you the opportunity to sign-up for our email newsletter which will keep you up-to-date on the latest specials and exclusive offerings.

Please Note: You do not have to sign-up to use our site. Although this feature is designed to make our site easier to use, you are not required to become a member in order to book a travel service with us.

Your privacy is very important to us. As long as you do not share your member name and password with others, no one will be able to see or edit your personal information. For more information, please read our privacy policy.

If you share your computer with others, you should log-out when you are done with your session on our website.

No. We do not store any credit card information in your account.