Auto Europe
- North America
- Central America
KLASS WAGEN HUNGARY CUSTOMER REVIEWS
- 8
- 8.1
- 9
- 9.1
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
KLASS WAGEN HUNGARY Car Rental Reviews
Average Rating for Klass Wagen :
BUDAPEST, HU - Reviewed by ASKO - 15 June 2025
" I hope Autoeurope does not cooperate with Klass Wagen in the future! "
" I have a selvriskreduction in my creditcard and the creditlimit was 4000 euro in my card. Klass Wagens counterperson told me that 4000 euro what is in the voucher contract is not enough because of valutacourse. I need to have over 4000€ in my creditcard. That was the reason I need to take 160 euros Klass Wagen insurance. I feel they are cheating customers. This was the last time I use Klass Wagen!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MARTA - 03 June 2025
" well organized website "
" everything went smoothly as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by SERGHEI - 23 April 2025
" n/a "
" I would not recommend as I was misled and pushed to buy extremely expensive insurance. I would not recommend Klass Wagen at all. horrible experience. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by YOANA - 11 April 2025
" We are happy and satisfied with the experience. "
" Everything was perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by STEFANOS - 17 December 2024
" We always use Auto Europe Thank you "
" Klass wagen asked us extra payment per day for the whole rending period to cross borders few days and refunded a voucher for the next rending!!! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by DANI - 20 October 2024
" Klass wagen informed me that they only offer one type of crossover. Therefore, if I want a larger vehicle, I would need to order an estate class. But on AUTOEUROPE website there are different types of SUV for different prices. "
" Everything else went smoothly, but there was one issue: I had ordered a large SUV, specifically the Volkswagen T-Roc, online because we were four people with suitcases. However, we ended up receiving a small crossover, the Opel Mokka, instead. It was too cramped, and we barely had enough space, which was quite disappointing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by REEM - 17 August 2024
" Great experience in all aspects. "
" Got the car very fast. Car was new and clean. Same by return- fast returning and shuttle to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BRIGITTA - 19 January 2024
" BUD-15063345371445 "
" BUD-15063345371445 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ROBERT - 27 December 2023
" Very satisfied. "
" Klass wagon staff was very friendly and professional. The pick up and the return of the car was smooth and quick. Shuttle to the airport was comfortable and quick. Well done. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MSNED - 29 November 2023
" It is not clear on the website the amounts that the company can ask for in order to obtain the car, and you will be surprised by these amounts that may radically change your travel plans and embarrass you. "
" I was surprised by the request for a large amount of insurance other than the amount paid, in addition to paying one hundred euros as administrative fee On the other hand, the employee's lack of experience caused me to lose an amount after I transferred twice to cards in euros and forints from my country's currency ..finally they upgraded my car to make me satisfied "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by DIEU - 23 October 2023
" Affordable rental cost with a good car. One point to improve is to Reduce pick up waiting time. "
" Affordable rental cost with a good car. One point to improve is to Reduce pick up waiting time. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by ADI - 17 October 2023
" Very good "
" Would like you to inform clients not to buy insurance on the net. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by THORDUR - 06 October 2023
" Problem free process , good car and a reasonable price. Can not ask for more "
" Fast but professional delivery of the car. We got a nice car that was perfect for us. Drop-off was handled in a professional manner on behalf of Klass Wagen. Furthermore there was no waiting time for their shuttle bus. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GABOR - 17 July 2023
" My booking was not available with the provider. They said it is the fault of Auto Europe. After several phone calls and 1.5 hours waiting time we finally received the car and one sorry. "
" My booking was not available with the provider. They said it is the fault of Auto Europe. After several phone calls and 1.5 hours waiting time we finally received the car and one sorry. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AHSENE - 07 July 2023
" Recommend strongly! "
" All weet well: From receiving the car until returning it! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BALAJI - 06 July 2023
" I got good quotation for the rental car. Nice service. "
" Great value for money and a fantastic 5-star service. The staff was friendly, and the prices were reasonable for the high-quality, almost-new vehicles they offered. This time, I rented the Opel Mokka, and it was amazing with just 3,000 kilometers driven. Renting was a breeze with no hassles and quick paperwork, and the rental conditions were clear. The pick-up and drop-off process was super fast. I highly recommend their services! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ROSEMARY - 30 June 2020
" A credit to use a different time would have been very much appreciated. "
" We had to cancel our trip because of Co-vid 19 and the company did not Provide any sort of credit or refund. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by MEROPI - 08 February 2020
" It was easy to take the car "
" It was nice and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BRUNO - 13 January 2020
" Rented car from Budapest Airport. Myself with my family traveled from Prishtina, Kosovo. We were collected from airport and also on the return we were transported back to the airport. Car was in perfect condition and everything was great. Very nice and polite staff in Vecsés. Very pleased with the service. "
" Rented car from Budapest Airport. Myself with my family traveled from Prishtina, Kosovo. We were collected from airport and also on the return we were transported back to the airport. Car was in perfect condition and everything was great. Very nice and polite staff in Vecsés. Very pleased with the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by PAVLOS - 12 January 2020
" The officer in counter during arrival told that the insurance from auto Europe is nothing and I have to pay extra 55€ for local insurance because it's almost secured that I will have scratch or broken windows because of the Romanian plates of the car!!! He was ver very impolite and scared the driver!!! You must research the case!!! "
" The officer in counter during arrival told that the insurance from auto Europe is nothing and I have to pay extra 55€ for local insurance because it's almost secured that I will have scratch or broken windows because of the Romanian plates of the car!!! He was ver very impolite and scared the driver!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 6
BUDAPEST, HU - Reviewed by JACOB - 01 January 2020
" . "
" . "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by ASHER - 14 December 2019
" Great "
" Bogdan was very nice and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AINARS - 02 December 2019
" n/a "
" Everything was good except pick up organisation. Pick up location was little bit unclear. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MICHELLE - 14 November 2019
" It was easy and I was able to tell the restrictions for each company (such as allowed countries of travel) before booking, "
" They were very helpful and even gave me suggestions on places to see in Romania (even though I picked up the car in Hungary). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by TIBOR - 13 November 2019
" Highly reccemend this rental agency to world travellers "
" Shuttle vehicle very professional and quick to help customers. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CSABA - 05 October 2019
" good "
" good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by WILSON - 09 September 2019
" I like it the car but not the hiden payments. "
" I didnt like that you have to choose at that momento another option por the ensurence of the car which increase enormus the amount of money pay for the car. This should be notify or explain in detail before the purchase. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by ZSUZSANNA - 03 September 2019
" Fast and easy "
" Helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by VADYM - 29 August 2019
" very satisfied "
" very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CATALISAN - 22 July 2019
" The experience was a bad one. When I rented the car didn't expected to pay another taxes and insurances. At least you as brokers didn't mention anything. So for the future I'll strongly recommend everyone to not rent from this shitty broker company. "
" Decent experience, the problem is that they are hand in hand with the brokers, Auto Europe, which are acting like a third party renters. Once you are there you need to pay a lot of extra taxes (like 105 euros for me) for nothing. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by SUSHANTH - 17 July 2019
" The Auto Europe should update their website about the change in EU law. It is important to convey that Indians and US citizen can no more drive in EU region without international license. "
" I was denied the vehicle for no mistake of mine. While making the booking there was NO specific instructions about the change in EU law. Very disappointed "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by VENEDICT - 16 July 2019
" All was good! "
" All was good! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CYRIL - 08 June 2019
" Super upgrade Thanks "
" Very good as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by DAVID - 28 April 2019
" Great service & deals. I would use it again. "
" Nice cars & clean. I was very satisfied. Recommended! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MYKYTA - 12 April 2019
" good stuff, perfect experience. Value for money "
" first time during long years seen car (pretty fresh VW) without centralize lock and alarm "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7