" Guest has received Downgrade vehicle XC60-Instead of XC90, the difference of 2vehicles cost are huge. We paid eur 1538 for XC90 & XC60 is under 500 eur range. Kindly refund the difference amount, Guest is aking us the refund' "
" Guest has received Downgrade vehicle XC60-Instead of XC90, the difference of 2vehicles cost are huge. We paid eur 1538 for XC90 & XC60 is under 500 eur range. Kindly refund the difference amount, Guest is aking us the refund' "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" I booked a car from Sixt via Auto Europe for my trip in Ireland. Booking, pick-up, and return were all easy cheesy. "
" Once more a great Sixt experience! The staff at the counter were super friendly, my car was brand new, and the return was as uncomplicated as can be. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy usable system "
" All smooth and easy "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" has a good overview about the renting companies, easy to handel "
" even we had a little problem the staff was very helpful and kind "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" If you can help me resolve this issue with thrifty, I will definitely change my mind about recommending Auto Europe. "
" Wing mirror broken. Gear box damaged - never got into 5th. Bought full insurance from Thrifty on pick up. When dropped off, nobody at drop off in airport, but sign saying go to 3rd floor. At 3rd floor they didn't want to take key, but finally accepted. On 10 June charged EUR 239 to my credit card. No email with invoice or explanation. There is no way of contacting them provided on the website. I received an email asking for satisfaction. Provided full information there, however no response from Thrifty. The tank was not full and there were some tolls, but this should not come to eur 239. Very unhappy at cavalier way money was taken from my card with no information and no recourse. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 4
" Very bad with Europe car for no reason deduct 190 euros a scratchy on wheel cap that cost on 10 euros I did not notice and no video taken so i am at default "
" U am using auto Europe since more than 15-20 years no problem but car provider Europe car made it all bad they just try to load everything on us no mistake still they say this mark that mark they go with lense and your insurance for them is zero value they prefer there's and if we don't take that there attitude changes "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
" Great overall! "
" Sixt has become my first choice auto rental company in the US and Europe for their really great customer service reps and efficiency. I rated my satisfaction with the car a bit lower because it was slightly older and had some wear but honestly that was perfectly fine as it was fresh and clean! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" To be determined "
" The overall experience was good except car had some minor damage on front grill that was noticed and videoed by me prior to leaving airport. When car was returned the inspection was done and the grill was discussed and inspector was informed it was NOT new and that I had video evidence it was not "new". The inspector said it was ok and did not need to view video but still put it down as "new" damage and DID NOT tell me it was in his report prior to me signing. I am still awaiting an official response on any attempts to charge me for this pre existing damage "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I need my final invoice emailed to me "
" It was good but I need my final invoice to me "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I appreciate Auto Europe for its efficiency. Thanks "
" The waiting line at the counter was too long in despite of 3 clerks serving. "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" They want 4,15 euro extra from me. Why? I wonder if they are kidding or just little lapurreta egiten. "
" They want 4,15 euro extra from me. Why? I wonder if they are kidding or just little lapurreta egiten. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Would use this service again without hesitation "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" None "
" The staff were friendly and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all good! "
" very smooth throughout "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We've been using Auto Europe for years. The service is great, the price is extremely competitive and your offering of vehicles is superb. "
" The sales agent, Igor, really helped us. We were initially provided with a car that had a broken seatbelt. Igor quickly fixed the situation with another car, so we were able to get away and enjoy our family holiday. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 3 days after Rent the car and i don't have my desposit back!!!! The car ist back without issues!!! Where is my desposit!!!! ??? "
" 3 days after Rent the car and i don't have my desposit back!!!! The car ist back without issues!!! Where is my desposit!!!! ??? "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 3
" Very happy with the service. Reasonably priced, car trin good condition, efficient staff and easy collection/drop-off. "
" Very happy with the service. Reasonably priced, car trin good condition, efficient staff and easy collection/drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Smooth process, both collection and drop off. "
" Smooth process. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" MY flight was delayed, The desk staff (Sixt) waited until after midnight. return flight also delayed - no problem seeking an extension to the hire - paid directly to Flizzr. "
" The heating and fuel gauge in the car did not work. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" . "
" Hello, only after some months did i notice once back home that Thrifty, in effect Hertz, deducted in total 71.08 CHF from my credit card. There was absolutely no reason for this seeing as i left the car with a full tank. I would like to know if there is something which can be done here, this is completely unacceptable. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" Could not fault Flizzr "
" Alex and Ava were excellent customer service reps!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" na "
" the windows where extreemly dirty on the inside. I had to stop and clean the windows. first time of my life with a rental. Also no damages/ overview where present at the car when collecting. But they were very easy on returning the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Everything as advertised. "
" Flawless. Everything as it should be. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The disconnect between what I thought I had paid for with AutoEurope and what Alamo said I had by way of coverage on the car was frustrating and cost me additional money. "
" Alamo was great, but they indicated that I did not have comprehensive insurance and would need to put a 2500euro hold on my credit card. However, the documentation I had from you all indicated that what I had pre-paid for was comprehensive and that only a 250euro hold would be needed. So, I ended up having to pay more money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Driving an unfamiliar vehicle on the opposite side of the road to what you're used to comes with a certain level of stress, but all of the staff I interacted with were so friendly and kind and helpful - they really put me at ease. "
" Everyone we interacted with was very friendly and helpful, and patient! I couldn't believe how quickly pick up and drop off went. The only thing I had difficulty with was related to insurance. When reading information before booking the rental, some of the terminology was different from what is used by US insurance companies, so I was unclear on coverage. More/better details were in the information supplied after the booking and I ended up adding greater coverage at pick up. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No refund after returning car 6 days early! "
" Due to a family emergency I had to return the car 6 days early but I haven't received any refund. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" Loved the flexibility to see the countryside at our leisure. "
" This worked so well for our trip around Ireland. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The website was easy to use. "
" I had to wait an hour to pick up the car because they employees were checking out three or four rental companies. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" See above "
" Sixt desk clerk was very friendly, helpful and had a few suggestions for visits in the areas we were traveling. Car was in great shape except for the wipes, very loud and screechy, had to use them a lot in Ireland. Also, inside surface of windshield was dirty and smudged and made it difficult to see in evening conditions. Window interiors need to be clean for safety. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" good experience for a first time Sixt usre. "
" WELL STAFFED AIRPORT DESK "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" All went well. "
" Simple and user friendly experience "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Location parfaite avec Thrifty "
" 9 jours de location au départ de Dublin avec Thrifty via Autoeurope. Pas de surprise et tarif excellent. Attention, les routes sont très étroites dans la campagne irlandaise ..... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy process. No priblebs "
" Desk personnel was friendly and explained everything. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I could always solve any issue with your support. I hope for your help now too. "
" I have been your loyal customer for many years and I really appreciate our cooperation. For all the time I have rented cars through Autoerope.eu, I have never had any incidents with the rental company. However, during my last car rental in Ireland from 30.05.2024 to 05.06.2024 (voucher number EU21214617-1) with Carhire (booking number PTC:1204038), which is serviced by Europcar, I had a very unpleasant experience related to the fraudulent actions of the Irish branch of Europcar. When I returned the car, I was accused of a minor scratch on the alloy wheel of about 2 cm, which was not done by me. I had no accidents or incidents during the 6 days of the rental, so I am sure that the charge was artificially created. The process of giving me the car lasted 1.5 hours and was accompanied by the change of three cars. In addition, I was not able to get a car of the class I had booked. All cars were rented in a terrible condition, which required me to spend a lot of time taking pictures and did not give me a feeling of security. When I eventually received the last car (the third one), I accepted it because of the significant damage and no longer paid attention to the small scratches, which are usually not listed by rental companies and are attributed to the natural wear and tear of the car. As a result, they returned my deposit with a deduction of 190 euros, without providing any documentary explanation or supporting documents. This money is of great importance to me, as I am currently living in Europe as a Ukrainian refugee who temporarily moved during the war. Please assist me in investigating the situation and returning to me the unfairly and unjustifiably withdrawn funds for 190 euros. I look forward to your support and assistance! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Perfect "
" Absolutely hassle free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We rented in Ireland and the agent very kindly spent a few extra minutes giving us directions for the most effects t and scenic route out of town "
" We were uncertain how much fuel we would use on be our trip and came back with more than expected. The agent refunded money back without our even asking "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall great experience all around. "
" The staffs were very helpful from start to finish. This is especially the case at the end, as we only realise a friend of us has left his keys in our car without us realising it. Both Adina and Tim are very helpful and they ensure our friend was able to pick up the keys the following day. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The only feedback I have to share is that when checking in to the counter in the airport, they just referred us to the shuttle bus. We then had to wait in line again at the rental facility. They could eliminate waiting in line at the airport counter by just informing ahead of time to go straight to the shuttle bus. "
" Everything was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" booking with this company is easy, we have used them loads of times in different country's. but thrifty has left a sour note on us, poor quality "
" The staff were great but when i got into the car the inside of the windscreen was very dirty, I didn't expect that. then we left the yard and got onto the motorway and I had no washer fluid first thing we had to do was go into a petrol station and buy washer fluid, sorry but I don't expect that. disgusted "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Delayed at the delivery of car! The car has to washed and i waited almost 45 minutes! "
" Delayed at the delivery of car! The car has to washed and i waited almost 45 minutes! "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very disappointing "
" I took out damage insurance when making the booking. On the day, the 1500€ deposit was declined on my credit card and I as forced to take out another insurance at a cost of 96€ to hire the car. I was disgusted as the amount you want is so high, most cards are declined and then you are forced to have the insurance. This happened to another customer while we were there. It's a con to get customers to take out the insurance. Very annoying as I had already paid when I booked the car. You are deceiving people. We hired a car in July and we used the same bank account and the card was accepted so you must have increased the amount so that this sort of problem is likely and then the customer has very little choice other than to take out the extra insurance. Coercion at play. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great service & location "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always top service "
" No comment "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great location & overall great experience "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fine... "
" I got upsold on the car. Even though I had ordered a car with GPS, they claimed at the counter that I needed to rent a BMW with a huge up charge if I wanted GPS.. Not impressed...I felt taken advantage of! Bad business practices and BAD first impression of Ireland. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Overall the rental pick up experience was frustrating "
" Didn't like despite having full package through Auto Europe attempts were made to push additional cover. Not good that car was filmed as a basis of showing condition but you only get a copy after you have left so no real chance to check. Car internally was dirty. As if some had eaten a pastry and left big crumbs around console area. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" N.a "
" N.a "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" I would not go through Euro car again. I would go on line and book directly with the actually dealer: Thrifty, in this case. "
" The charges for insuring the car felt deceptive. I bought the co average online and when I actually picked up the car I was told that that coverage would only kick in if I "went after" Euro car to be refunded, but I would be charged up front. The real coverage was a daily fee that was quite a bit higher. And once I actually rented and paid, they would not refund the first amount that was actually useless.The car itself was great, "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" i "
" I was given a Peugeot 208. Overall, the car looked good with 50K on the clock. However I was very disappointed as the front tyres were worn which could have had serious repercussions. Also, the wiper blades were worn and driving in rainy weather was very irritating. I will be launching a formal complain against Thrifty. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Hertz would not accept my full insurance through Auto Europe. Therefore, I would go directly through the car hire in agency so I don't have this problem again. "
" I was forced to take their full insurance, even though I had full insurance through auto care due to my MasterCard was debit "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wonderful experience with autoeutope and Alamo/Enterprise! "
" Staff was so friendly and helpful! Only issue we had was that we paid gif GPS and when we put in postal codes for air bnb's it could not locate so we had to activate our phones instead. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" as always simple fast and perfect service "
" first rate service and car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Charges to my cards without explanation is unacceptable "
" Counter staff invoiced me for insurance and said an invoice would be emailed to me - it wasn't. Car was not fully clean on pick up. On drop off there was no one available to check the car over and there were six people waiting in the queue in the terminal kiosk. I have just noticed another charge for Euro 35 to my card and again there is no explanation. How could I recommend such service? "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 2 Condition of the Vehicle: 4
" Everything went more smoothly than anticipated, and I would highly recommend Auto Europe! I will use your company again in the future as well. "
" Staff was great! Thorough and friendly, helpful and knowledgeable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" OK "
" No objections. Everythig have gone smooth. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Perfect in every way! "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Very happy with our rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Start to finish, this has been a positive experience. "
" The staff were all consistently friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Vouchers were accurate and I had no trouble with the car rental process. "
" Everything went smoothly except the car was provided with badly damaged wiper blades. I had to find an auto supply store to replace them. Europcar has reimbursed me for the cost but it was not an ideal experience. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Have found Auto Europe has consistently better prices than other booking sites. Have been using them for several years now and never had any issues. "
" Counter staff pushed to upsell from manual Peugeot 208 to larger diesel car with auto transmisson which certainly wasn't needed and would have been problematic when driving Ireland's narrow regional roads. . "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would have rented a smaller car if I'd known how narrow Ireland's rural roads are. "
" I was glad they didn't add suspicious charges when I turned in my car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've booked a car through AutoEurope many times and it always went well. "
" Although we booked the car in advance it wasn't ready and we had to wait for nearly one hour to get it cleaned. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" The car was in perfect condition, and every single one of the staff we interacted with, from check in to exiting the rental facility to check out was friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the whole experience "
" we arrived late due to a flight delay but the desk was still open and the service from Galway Mikey on the desk was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was in very good condition and smooth up to 112km/hr. The collection and return procedures were really smooth. "
" Very smooth and easy going "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As above "
" Overall a good experience BUT when arriving we were asked by the counter agent if a diesel vehicle would be acceptable - we said no, on the basis of the very negative environmental impact of diesel. He seemed to agree but when we arrived at the lot we had been given a diesel vehicle anyway. In 2023 you really should modernise your fleet to more environmetally friendly options - and train your staff to accomodate these preferences "
Value for Money: 10 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe has always provided good service to us. "
" They did not recognize the comprehensive coverage we had on the vehicle, indicating it was 3rd party insurance they did not have any views on. I did not have enough capacity on my credit card to have the EUR2.6k blocked due to other holiday payments. After showing the AutoEurope voucher, they indicated that they still do not recognize the insurance and either needed (i) that we closed another insurance on the car (>EUR200), or (ii) have my wife as co-driver, block her credit card and we pay an additional EUR90. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Great booking site - easy to manage and reliable. "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good. "
" Perfect from beginning to end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" as written above i was not happy at all that i couldnt get a refund or credit i also rang in advance to give them notice i would "
" my flight was delayed by more than 4 hours and in the end i didnt fly to Ireland. I was told the booking is non refunable and was not even offered a credit against another rental "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Honest and straightforward! "
" Everything about this rental was easy and seamless. It was our first time renting a car in Ireland and we would do it again no questions asked. One employee, Ray, who worked at the desk onsite at the parking lot was so helpful to us when our phones weren't working (it was a SIM card issue). He gave practical help that we were able to use. We will never forget his kindness. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ease of booking Great cancellation policy Perfect advance notice of changes etc "
" Excellent service at pick up/drop off Car in excellent condition Staff at Knock (Kevin) brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Swift and fast service, no complications. You get what you paid for. "
" Very professional and friendly staff on counter, very fast pick up of the car and also drop off. Car in perfect condition ... actually a new one. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Enjoyable "
" Fast pick up "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Service was nonexistent "
" Refuse to loan me a vehicle leaving me high and dry with no vehicle and out if pocket of $700. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Easy and smooth "
" The expedition was perfect and easy. But the return of my deposit is a bit slow after 5 days I have not got it back. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" 10/10 would use their service again "
" Robbie was very polite and helpfull. We got all the right information. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very good. A few small problems that shouldn't have been. Sixt didn't provide a spare tire. The hardest thing was understanding what was covered and not, so I ended up buying the Sixt CDW for glass and tire. I don't think ultimately I needed to, but it wasn't clear what I did have in my AutoEurope purchase. More clarity there would help. "
" Great overall. Excellent help from front staff on pickup. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Perfect. "
" This time it was excellent, but a bit pricy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" excellent overall. have been using over 15 years, and will keep using. "
" excellent service at the sixt counter--very pleasant and helpful staff. I would recommend then anytime. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've been using Auto Europe for years. It's an excellent service. "
" As always, Hertz staff in Dublin airport were efficient and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have used Auto Europe in the past and have been completely satisfied with the experience. The issues with Sixt do not change my opinion of Auto Europe and I will use you again for any future travels. "
" Renting from Sixt was a terrible experience, one that lived up to all the online reviews. During the rental period, we experienced a tire blowout. I contacted Sixt's Roadside Assistance Team per the instructions in the contract and was told to purchase a replacement and present the receipt at return to be reimbursed. When I contacted Sixt's Customer Service, I was then told the reimbursement would not be paid because I did not purchase the extra Tire/Wheel insurance. This is not acceptable and I will NEVER secure a rental from Sixt ever again. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 6
" Very good and Quick check in and out "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As above "
" Made the process painless. Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nobody looked at the car on return hopefully won't come back with imaginary issues "
" We're up raged to a fancy brand new suv. Great as being Easter the prices were higher than usual "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth "
" The man who dealt with me at the airport was very friendly, chatty and efficient. He's a real asset to the company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe has normally the prices and flexibility. Good experience "
" Everything clear and OK. Some problem with locating the rental car return vehicle area, not very well indicated in Dublin airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" All good! "
" Quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All round good experience, no upselling at counter early drop off not an issue. We knew at pick up that we would not need the car for the full booking it was disappointing there was no changes allowed to the booking "
" Car was parked in a dim lit car park, so previous damage was hard to see, the car was very dusty on the exterior with coffee spills in present in the center console. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hire companies should commit to the voucher conditions. "
" Voucher was for pick-up at terminal (not shuttle bus to pick-up station). That's why I chose Sixt. I was very disappointed that the terminal pick-up was denied. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Easy booking, good price. "
" After walking from T1 which was closed to T2 to be told to catch a shuttle bus. The first bus was full so waited for second one. Arrived at the counter to find no cars available! We had to wait nearly 1 hour for them to prepare a recently returned 7 seater. The car was covered in dents and scratches, had a hubcap missing snd as we later discovered had tyres severely under inflated. My worst car rental experience ever. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" My only complaint is Ireland does not have enough roads signs snd finding the drop-off was ... challenging. Overall, FABULOUS experience! "
" We thoroughly enjoyed our renting throughAuto Europe; it was seamless beginning to end and I would highly recommend this company. Definitely will use again! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe always comes with the best deals. Flizzr was new to me and was helped by the staff of Sixt "
" Although the staff were very friendly they recommended an extra insurance which I didn't want to take. So I had to give a deposit and we tried 2 of my bankcards with 2 diffirent wireless bankcard machines. That didn't work!!! So they recommended the insurance for 6 days which put me back Euro 186.05. When I had to pay the later amount they took another bank card machine, with wire, and all of a sudden it could take my money. It was still early morning, already had some travelling behind me and realised later that that was strange!!! At the same time they had an issue with another gentleman who's cards were not accepted by the machines. I wonder what was going on there. I certainly had enough credit on my card to give the deposit of Euro 1500!! "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I like Auto Europe but I don't like the extra costs that come up later. "
" My credit card was not accepted for security deposit and I had to pay an extra insurance which almost doubled the cost of the rental. The drop off location at the Dublin airport is far away and hard to find. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" See above "
" The pick-up was handled by someone who has to learn a lot but that was made up for completely by the lady that handled the return. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" no additional comments "
" no additional comments "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Good value, good discount "
" Very good staff, no hard upsell "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience from start to finish. Very good value. "
" Thrifty/Hertz staff could not have been nicer and more professional. Very good observance of social distancing restrictions and covid protocols too. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best value online "
" Very smooth transaction. Very helpful when I needed to change drop off point "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Still think AutoEurope needs a points membership programme "
" Thrifty and Hertz are always the top to choose rental in AutoEurope "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Returned the car early because of concerns for covid impact on opening "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" AutoEurope was very easy to use and I booked multiple rental cars in multiple countries without issue. "
" Due to the corona virus, I had to cancel my rental car reservation. I attempted to contact Flizzr in order to do so. Their website was difficult to navigate, yet I filled out their form and never heard back from them. The experience was extremely frustrating. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 6
" I would and will rent from Auto Europe (budget) again. So often renting a car is a chaotic experience., not this time. "
" The counter person was professional, courteous and quick. He knew his job and got us on the way with dispatch. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See ratings "
" See ratings "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience with Auto Europe. Will definitely use again. "
" Excellent experience! Everything went quickly and smoothly from beginning to end. Even had a free upgrade. Would definitely recommend Thrifty. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope has been my favourite rental method for a few years. "
" Super smooth, car return took less than a minute. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly helpful bus driver was the most positive thing I can say. "
" Car was not as clean or in such a good condition as my recent hires with other companies. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Overall experience was OK. I just didnt get the car I was advertised or expecting, hence left feeling disappointed. "
" Was not given the car I was advertised or expecting. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Friendly efficient service fantastic company. "
" Fantastic.! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nearly always happy with booking thru Autoeurope - you get what you order. "
" super efficient collection/shuttles/drop-off without being overly friendly. i would not ask for Volkswagen car again "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Renting from Auto-Europe is easy and convenient but if I ever need to deal with something (needing the insurance) I am not sure how it will stand against my expectations - given the type of insurance I bought, of course (which is usually Refundable Excess if available) "
" I liked it because it was under Sixt but what I didn't like was the fact that, because I bought insurance from Auto-Europe, it was making things way to complicated if anything would have happened! This makes me very worried for future rentals. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great site, easily navigated and good prices "
" Speedy and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" Very expensive insurance. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" all good "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent friendly helpful staff "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is an easy booking service for car hire. Everything is upfront and clear - no hidden details. Thank you. "
" The staff in Budget Drumcondra are extremely nice, friendly and efficient. They are also keen to make sure that you enjoy your stay in Ireland and so are great at giving advice and extra information to their customers. Thanks again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Can you help us with being reimbursed for this unexpected expense? "
" Thank you for the opportunity to share. We had a very bad experience with this rental in Dublin. We had requested at the counter that we not be given a diesel car. When we were given a upgrade we asked if it was diesel we were told no. We drove away and refueled with gas a few days later only to find out that it was a diesel. we had to incur a charge of €240 to change out the diesel. Alamo refused to acknowledge that they had not told us it was diesel and they declined to return our €240. There was no note on the paperwork, no sign in the car- only s small sign on the inside of the fuel cap. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" I am not happy with AutoEurope when booking my car this time. As a frequent renter from AutoEurope, this is the first time I am complaining. I booked my car via your website and selected midsize car as usual. This is always suitable for my needs when traveling. When I got to dublin to pick up my car, it was a compact car. I check my reservation and it was a compact car. It seems that eventhough I selected Mid Size car, AutoEurope showed me compact cars also. Ultimately, this cost me double the price when I picked up my car, as I needed to upgrade and SIXT charge my twice the price. I checked the website again and still Autoeurope shows compact cars in Mid Size ranges. Please fix this as its is totally misleading to your customers. "
" When I was collecting the car with Sixt, the car was small than I expected and I had 2 large cases. the SIXT advised to upgrade to a larger vehicle. He also charged me double the price to upgrade. Since this was an honest mistake by myself to get a smaller car, I thought he could have provided an upgrade at a lower price. Also the car was older that 2 years old and did not have some features I would expect from an estate car, like a rear view camera or beeping sensors when reversing. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I object to being charged for an additional day for being 2 hours later than the original pick up time. The first vehicle I was given was faulty and had to be returned which incnoveinced me by having to make another trip to the airport the day I arrived. My second vehicle was only ready for collection at 1 or 2pm, as such the drop off time should have been the same. Please revert back on this issue as soon as possible. Thanks "
" I was not happy that I was charged an extra day on the rental, despite dropping the car back just 2 hours after the pick up time. As the original car was not satisfactory, I had to return it the day I arrived and therefore my new collection time was more like 1 or 2pm. I would be happy to rent with Thrifty again if this additional charge was reversed. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Not happy "
" I've booked an automatic car and ended up with a manual "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" With autoeurope everything is always correct. "
" The condition, damages, on the car when you collect it is just written unreadeble on a Paper. It would be Nice after returning the car to get a Paper, mail about the blocked amount in the visa, if it will be free Yes or no. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Thank you! "
" It is hard to reach the location of the car park where you can pick-up and drop-off the cars. Also it is very hard to find a gas sation near to the drop-off point, and it's harder the full tank drop off. The staff were very helpful and kind. Alltogerher we want to thank you for your services. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Great experience "
" Very happy with price, car and staff member I dealt with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" First time that we used Auto Europe and it will not be our last. My son had used your services before and he was the one to recommend Auto Europe to us. Everything was clear especially the terms and conditions of the excess insurance cover that we opted to take for peace of mind. Well done and keep it up. Albert Galdies "
" Louise was extremely nice when we went to pick up the car at Dublin airport FLIZZR office on the 20th November at around 2 pm. She guided us well and we felt comfortable speaking with her. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Very happy with pickup and drop off process. Enough staff to cope with demand. "
" Very happy with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent people working there!!!!! It wasn't the cheapest but more than worth it to pay the extra!!! "
" Great!!!! People very nice, helpful!!! Very very happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice car, clean and performed well. "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As alway Auto Europe was very competitive and the booking online was easy to navigate. "
" Very friendly staff member. Sound clarification of procedures. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Paying for insurance is usury. "
" Before your customers come and pick up a car, they must to know, that they must to have 3,000€ on credit card. You must to send email with this informacion. Paying for insurance is usury. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" I suggest when showing different costs option of diff companies to show insurance and other hidden costs too. "
" The full coverage insurance was very costly (more exp than what is shown on yr site) and didnt have such information beforehand. I reached our to them by email but no feedback. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe's collision cover refund provided a saving of over 40% versus the Avis website price including their collision cover insurance. I always use Auto Europe for the best prices. "
" Efficient pick-up and drop-off. No issues whatsoever. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Very good. "
" Very good. Glad that they did not charge for going to Northern Ireland, which a few other companies apparently do. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall nothing special "
" Hi, Unable to connect to the server to upload damage photos, when I went back to the office to advise no personnel at the desk. Car was dirty in collection, 2 days trying to contact helpline as it was out of hours to inform unable to upload damage photos. Upon drop off no one attending drop off desk, waiting for approx 10 min for someone to turn up. Regards Leonard Lith "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
" No problems. "
" No problems. Counter staff could be a little happier but it was late night. :) "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Loved it! Wish the car could accelerate faster but that in no way ruined my experience. Service was fantastic from staff. "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very satisfied. Great team at Dublin Airport "
" Very satisfied. Great team at Dublin Airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Although your website with information on the voucher could be more helpfull "
" 1. As usual they tried to sell us something that look like an insrrance but wasn't. 2. Not a clear way of checking the car. First sign paper with one item, later they tell you to make pictures and later to other people they say make pictures AND send them to de desk. All confusing but we had no problems "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Nice offer with full insurance "
" Was very unsatisfied with the first car I was given at the airport, Dacia Sandero. Though it was in the class I booked ("Renault Clio" or similar), it was exceptionally uncomfortable to handle and to ride in. If the company chooses to have such cheap cars in the fleet, as least they should make an effort not to offer them for longer rentals. As we had a 10 days trip ahead, on the next day I tried to exchange the car at the Thrifty branch at Lotts Road. I was promptly given a VW Polo instead and in 10 minutes was ready to go. It was a good decision since it made the trip much more enjoyable. Overall mixed feeling about the experience. Poor car offer during pick-up at the airport, great service and nice car during exchange at the city center branch. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" My rental was slightly spoiled by the scruffy and unroadworthy condition of the vehicle. "
" I have hired from Thrifty several times recently and , until no, I have had nothing but praise for all aspects of their service.This tim I was dusappoited with the vehicle I wa heavily scratched all round,one of the front tires was soft, a front headlight was defective and the antenna was missing.As against this, the service was good and the price was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Not satisfied with the car. "
" An Opel Insignia at 130000 km with unbalanced wheels and used bumpers. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" Always good "
" Thrifty are wonderful. There was a bit of queue for collection but this things happen. The staff were very professional as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I felt we got a good price on our rental, the car was clean and in good shape. Service was terrific. "
" Everything was easy. When we picked up the car, the person giving us the keys gave us reassuring advice on how to drive on the left side. Drop off was easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Counter staff were superbly efficient polite and friendly "
" Counter staff were superbly efficient polite and very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pricing was good and website made it easy to compare across several providers. "
" Everything was great and the bmw 520d was a fantastic car with very low mileage. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Happy with auto europe booking process. "
" Damaga on bodywork not marked up on docs and staff member reluctant to mark it on until we insisted. Car had faulty emergency front assist sensor and twice did an emergency stop while driving when no danger. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Thrifty are so friendly, nothing is a problem. "
" I have used thrifty numerous times, I find the experience to be free from stress, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems "
" no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car in very good condition , with lots of special safety devices ( lane guidance , car play etc) ...particular usefull when driving in Ireland ( coming from mainland). "
" Fast and friendly service on arrival and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good prices, useful webpage, simple booking. "
" The counter staff tried to persuade us to take a much more expensive automatic car (they said the most difficult thing in driving on the left is changing gears - not true) and to buy additional insurance (without excess) despite the fact that we had excess refund insurance. Other than that they were friendly and efficient and the car was great - new, nice and in good condition. Good value for money. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Processes are good. "
" Car was a little a little small for 4 people. Ordered an Aventis but got Skoda Karoc "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Very efficient process. However, the site stated that the price was of "full coverage" which turned out to be partial. Had to add. "
" G "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" very easy to navigate website "
" Out of 3 counter staff only one was courteous. The car had lots of scratches and had 175,000 km (so not a new car) "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" I have been a customer for many years and have always been happy with your service.User friendly site,good prices and modern vehicles. "
" Very good value,vehicle in impeccable condition. BUT long wait for shuttle from the airport to base and long queue to pick up the car. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very good value for the money. "
" Marta at check in and the young man at drop off were both very courteous and friendly. Excellent service. The only down side was the power of the car I rented, a Dacia Sandero was given to me and while it did the job fine, it wouldn't be a car I would purchase. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Easy to use. Very good. "
" Very good, no problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Dear Autoeurope.com, after choosing additional equipment, for example, baby seat, please show and include this fee to a total cost of car rent. Otherwise you can think that it's free of charge. "
" Thrifty/Hertz is a shity car rent provider. I rented a car via Autoeurope.com site. Their system is confusing and deceptive. With a full insurance and a baby seat I had to pay 170 Eur, but I spent 270 Eur for a 3 days rent of Dacia Logan (worst ever car) in Ireland. Looks like too expensive, right? And we had no incidents! Only they know how to increase the amount from nothing. Cheaters!!! "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 7 Condition of the Vehicle: 6
" I have got a free upgrade and I was more than happy. "
" Perfect services, great value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" - "
" - "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was ok "
" The delivery at Cork was very slow. I arrived 1.5 hours earlier and it was the only unattended counter. It took an hour to prepare (they said the car wasn't prepared yet because I was the first customer, which makes no sense) and give me the cars. They also indicated me the wrong parking spot to pick up the car "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Incredibly good customer service and a great car - absolultely no complaints "
" Incredibly good customer service and a great car - absolultely no complaints "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See abive "
" Awefull staff. I called if i could pay with a travel card. Sixxt said it was no problem. And the day of the pick up i had to pay 500 euro more becauce i coundt pay with a travel card. Furthermore, the car was very dirty outside and inside "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" NICE "
" FLIZZR gave me broken car which almost explode 5 minutes after leaving their parking. After that I was charged 1400 euros for their mistake, even my liability was 300 euros. I complain, never get any response. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" It is not at all clear what insurance you actually need or is actually being provided. "
" When we returned the car, we were billed in US dollars rather than Euros at a much higher exchange rate. We were not asked about this nor did we agree to it, only noted when we reviewed our receipt. The entire 'extra insurance' issue is baloney. We booked through you with the understanding that it was all covered. Hertz required additional coverage purchased at the counter. It is a racket. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" All good. "
" All good. No problems. Good service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" very poor drop off, long line, long waiting, no clear guidance from stuff as great was the pick up as bad was the drop off "
" top service in Dublin Airport from Orlaigh, she was fantastic! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" It'd be great if there were more shuttle buses, and bigger ones, seeing that they are in higher demand than other rentals. "
" Everything is clear and fast. All the processes are run smoothly. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was arranged as declared, no complains at all. "
" Everything was arranged as declared, no complains at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have a complaint but it's more about Auto Europe than Enterprise. I was not able to buy full insurance. I phoned and your staff said it was not possible therefore I had to buy it from Enterprise - much more expensive. "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went easy and well. "
" We got an upgraded car, pick up and drop off was easy, the staff was kind and helpful. Documentations were eas to deal with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was nice to be able to pay for all the insurance before getting to the counter. It made the experience as smooth as possible. "
" It was fine. No extra expenses. Very nice to have the very expensive insurance already dealt with. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" very good "
" i was very happy with all my dealings with enterprise and would like to hire with them again "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Reliable as always "
" Car was dirty, tires were not in the best condition, wiper fluid empty after first use. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
" When I was searching for prices in your search page I specified SCDW and child chairs. The price I got -I assumed- included both. When I finally got your confirmation, I saw that the price was the same I searched, but didn't include the chairs and SCDW. I had to pay extra money to FLIZZR. Last time I do a reservation through autoeurope. "
" Car had an engine problem. I had to take it to the workshop, lost 4h, pay 85€, and claim to have them reimbursed. Finally Flizzr gave me another car, which worked perfectly. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
" Easy "
" Easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Alamo provided first-class service when I hired a car in Dublin recently.The staff were efficient and friendly. The vehicle was brand new and in impeccable condition.The pick-up and return procedures went smoothly.I can unreservedly recommend Alamo if you are renting a car at Dublin airport. "
" The vehicle was brand new and in impeccable condition.The pick up and return process went without a hitch.Tge staff were efficient and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always book through auto-europe. I feel auto-euro should introduce a scheme for frequent renters where for example you can buy a yearly refundable excess package that would apply to all rentals within a year. "
" Pick up of the vehicle was fast and efficient. The vehicle was old and the body had a lot of scratches many of which were not reported on the paper. The car drop-off experience was terrible. After getting the car checked for some reason everyone had to queue up at the Avis desk to be checked out despite the fact that we had already pre paid everything. Most time I rent a car I can simply drop it off. We missed two shuttle buses to the airport due to this bizarre system and thankfully we weren't in a huge rush for our flight. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 4
" great. "
" Counterstaff was unprepaired and didn't know how the system worked. When ervything was settled and we got our key and were leaving, he was running after us, beacause he forgot to charge us something (342 e young driver fee). We dropped our car off a couple days ago, but still the deposit isn't back. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Thrifty is my preferred car rental choice and I ALWAYS use Auto Europe. "
" Efficient and friendly staff. very quick returns. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A great experience throughout "
" A very positive experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good experience "
" I had minor problems understanding what the person at the counter, both of us are not native english speakers. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Everything was smooth. "
" Everything was smooth. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Booking was easy and understanding the different insurances was easy thanks to your guides and info. "
" AutoEurope found the best price and service was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nothing new to you "
" Instead of Diesel car, as booked and payed, they gave me petroleum car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car inside could have been cleaner "
" Only problem was the waiting time when picking up car. Three quarters of an hour is too long. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
" Excellent service "
" Super from beginning to end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" same comment as above around end provider having clear and consistent insurance terms as agreed to on AE "
" a surprisingly pleasant experience all round. only issues for me are the obscurity between the insurance excess from AE vs the car provider - this is generally the case for all car rentals - i believe we were told it was ~1800 from AE and 2500 from Ent "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Very pleased with Heartz as I am regular customer "
" Nothing to add... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very good "
" Overall very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Very good experience. "
" Thrifty is always great and I plan to continue using them "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope should disclose the amount of the additional fee for crossing the border BEFORE issuing the voucher "
" counter desk staff was very kind and didn't try to upsell. I appreciated that. Pick up location quite remote, not directly at airport but few minutes with a shuttle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I know I chose an automatic when I made reservation, but manual was printed on my voucher. I had to pay an additional 20.Euros per day for an automatic. Because of this, the woman at the counter said she would not charge me for nthe GPS. However, when I returned the car, i WAS charged 50. Euros for the GPS. The people at the counter said it was because I rented through a "third party" that my rental was screwed up. Also my paperwork says that I was charged a one-way fee when I picked up and dropped the car off in Dublin. "
" I know I chose an automatic when I made reservation, but manual was printed on my voucher. I had to pay an additional 20.Euros per day for an automatic. Because of this, the woman at the counter said she would not charge me for nthe GPS. However, when I returned the car, i WAS charged 50. Euros for the GPS. The people at the counter said it was because I rented through a "third party" that my rental was screwed up. Also my paperwork says that I was charged a one-way fee when I picked up and dropped the car off in Dublin. "
Value for Money: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" See above , most annoying and costly experience "
" Sixt Flizzer at Dublin Airport refused to accept my voucher on reasons that I could not provide a insurance confirmation of no accident last 5 years. In connection with my age 77 years, Pls note that such letters in general are not issued by my Zurich Carins Uran ein Hong Kong. This refusal to rent a car to me resulted in high additional cost for hiring a scar by my wife with compulsive max insurance ( euro 215) I am most annoyed withSixt Ireland in so far that a week earlier I had hired in Düsseldorf with Sixt with no such restrictions. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Na "
" Friendly staff, very swift handover and return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great value for money and friendly service provided. "
" Smooth process of renting and especially convenient having the car available at the terminal on arrival. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" I'll go back time and time again "
" Friendly efficient staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No complaints. Great service. "
" Excellent service. No complaints. Great value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The staff are all so friendly at Thrifty, on this occasion I was looked after by Diarmuid, so professional and helpful. "
" As usual when using the services of Thrifty, I had an excellent experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used auto Europe many times but this was my last time. I always have to pay extra insurance cover, the price of which you only know when you are at the counter. Full cover also does not cover breakdown costs even if the car is faulty. "
" The car experienced a flat battery, I was charged €150 for the breakdown service to jumpstart the car while it was not my fault. The car was used and no lights etc were left on. My suspicion is that the fan stayed on after turning the car off. If it was my fault then I would expect to pay but not when it was a fault with the car. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Great service and great value. "
" Only slight problem was no petrol pumps to refill at car rental area. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" It was quick, cheap & simple. "
" It was quick, cheap & simple. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I find Autoeurope so easy to deal with ,and their customer service is very efficient. "
" the staff at thrifty are so friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Striaghtforward booking process.good prices.100 per cent satisfaction "
" Clean,modern car. excellent all-round service.good rates "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I highly recommend Thrifty for car rentals. I have never had a problem with them. "
" As usual, with Thrifty everything was efficient, speedy & friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you for the great fare. "
" Everything was in order with the car and the staff at the counter. We had a great time in Ireland and this was also thanks to having a car at our disposal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very friendly and efficient staff "
" Great Customer service! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" used you ften before, overall good experience, hence i keep coming back "
" smooth, easy , friendly maybe a bit more clarity on the fuel option, as I expected to receive some money back as i did not use a full tank, but have not, so far "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book and compare. I am a repeat customer and will use again. Shame about the high excess, would be good if Autoeurope offered their own (cheaper) insurance to reduce this to zero. "
" Dublin airport Avis staff all very friendly and accommodating. Two points off value for the comparatively high excess (€2200 vs €330 in Spain with europcar on the same day). Vehicle was in good condition except windscreen had been left heavily streaked on the inside - a bit of a schoolboy error, luckily was driving west after sunset otherwise would have had to clean it. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Auto Europe is an easy-to-book platform, provides good choices and great rates. I have recommended it many times to family and friends. "
" Positive; Very friendly, efficient, easy hire and return, and no problems having my own insurance. Negative: they charge and extra €34 to drive the car in Northern Ireland. This is something that would make me hire with other companies who do not have this charge if the total cost of the hire was less. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No comments "
" No comments "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking car was easy and process online was smooth. Customer experience with a car that I was paying over 1k didn't meet the bar especially for a 2 week period. "
" Antenna on car was broken. Long journeys were tough especially when radio wasn't working and we didn't bring a supply of cd's with us. Twice I had to inflate tires in two weeks as the adjust tire pressure gauge appeared on dash console. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 4
" As usual - all went well. "
" All went superbly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" My preferred website for rental cars "
" Good ratio quality/service/cost "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Expensive time of year "
" Ugly car but did the job. Just very expensive over the Christmas period "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Auto europe were fine "
" We were very happy with the car and the service. But we booked an Opel Insignia but they gave us a Skoda Superb. It had dents and a wing mirror had broken plastic. It drove fine but I am more familiar with the Opel so it was irritating to try to learn how and where all the switches and controls were. The car drove fine and was big enough to carry everything we needed. The people at Dublin were 100% first class and super friendly and helpful. Very appreciated their patience and consideration. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Nil "
" I'm sorry. Unable to give any comments as I had cancelled the trip to Dublin due to unability to purchase the flight ticket. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" V good "
" Very efficient and the cleanest car windscreen I have ever had from a rental company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service. Fast and friendly "
" I rent cars on a very regular basis. Thrifty are nearly always the cheapest but I book with them regardless as the service is excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car did not have an antenna "
" In Dublin Flizzr belongs to Sixt so look for the Sixt counter "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" I will repeat the experience next year. Special thanks to Pedro when I delivered the car. "
" It went well. They helped me immensely on my first visit to Ireland. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all excellent. everyone very friendly. lovely car "
" all excellent. everyone very friendly. lovely car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Trouble free "
" worked great - would be nice to know up front you are part of Sixt "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Unfortunately, due to a baggage handlers strike in Brussels Zavantem, my flight to Dublin was cancelled. I immediately contacted both Autoeurope and Thrifty informing them of the cancellation. Both parties refused to help and change the booking for me. Autoeurope said Thrifty was responsible as they had been paid in full. Thrifty said they only receive money when the car is collected and the contract is signed by the client. I paid for a car that I couldn't collect due to the lack of good client service by both parties. Given that I am a frequent client of Autoeurope I feel that they really let me down on this occasion. "
" Thrifty were utterly inflexible and unhelpful with my issue when I informed them of my flight being cancelled and I was unable to collect the car on the designated time and date. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" good service, bad that they do not mention the full service is useless in case your visa limit cannot exceed the limit mentioned for the car rental "
" - Overall good, staff could be kinder, easy drop-off "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" the insurance i bought to cover the access is a waste of time, i still had to buy insurance to reduce excess with avis direct which essentially doubled the price of the hire. i would never use you or avis again. "
" old car, heating didn't work, windows fogged up the whole time, cold air blowing through the passenger side "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
" Easiest and cleanest of all the car rental sites to navigate. "
" Great service at both the Cork and Dublin offices. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have hired cars on several occasions with Auto Europe and found their service very good however this is an experience I want to forget . AVIS replaced the Auto Europe voucher already paid for, with their top up final price to me three times the original price offered by Auto Europe still offering the same basic Insurance as stated on their voucher. Customers should also be provided with information on the excess you offer on the Insurance cover .! "
" I booked a car for six days voucher number EU15323512-1 on it the base rental rate was €136 including basic Insurance less discount of €60.66 which was a payment of € 75.34 on 20th October . Then when I went to the desk . I got charged another €141.03 deducted on 30th October and they gave me another add on rental agreement 988030676 ( AVIS) still for basic insurance on the voucher your supplied first . They failed to mark a scratch on the drivers door on the damage report on the car which had a total of eight individual scratch and scrapes . I was upset by this and had to confirm back to the desk that they missed one scratch on the damage report . I have a photo of this taken before I moved the car from pickup . This was expensive and upsetting experience for me at €216.37 plus fuel costs for 6 days off season. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 3
" A very enjoyable experience. Thanks. "
" This was one of the smoothest car rentals I have ever done. Thanks to all the Dublin staff at the airport Hertz rental station. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I think the consolidation of various brands into one counter experience makes it a negative experience for the customer. "
" Incredibly slow process getting the car. They said it was because it was a Saturday morning. Took all the patience you could muster. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto-Europe is great and I plan to use them again. "
" The car was supposed to be a Nissan Qashqai but was a Dacia Duster with a large dent in the wing that was not identified by Thrifty. Fortunately I spotted it and was able to get the staff to accept that it was pre-existing. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Above you can read "
" First of all we got a different class of vehicle, we bookend suv category and got an old Skoda. Second the staff was not very helpful. Third, the deposit was excessive I think, the car might not worth the 2200 eur I had to deposit. My credit card limit was lower, could not pay on two transactions or cash so had to raise the limit with my bank. The car we got was old, full of skratches and generally with little confort. Very bad experience overall. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Fast and easy "
" Fast and easy "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" When you rent a car from Avis directly, it would cost at least double what I paid with Auto Europe. I think the price this time was fair and would rent from Auto Europe again. Thanks! "
" Experience was excellent. Thanks you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" My only gripe is that I was charged 100 euros for the GPS system. When I chose the GPS in the drop down menu, it didn't affect the price of my rental, so I thought it was included for free. But, clearly it wasn't. If I knew it even cost 10 euros to rent, I never would have gotten it, so I am upset about that. "
" not great "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Come al solito il servizio di AutoEurope e' stato impeccabile e spero che in futuro comportamenti sgradevoli come quelli della FLIZZR, non imputabili ad Auto Europe, non abbiano piu a ripetersi "
" Durante il check-in ho scoperto che mi sarebbero stati addebbitato e non solo bloccati ben 1.500 euro come deposito cauzionale. Ho fatto notare che sulle condizioni era scritto che sarebbe stata solo bloccato un importo ma a quel punto l'addetto ha usato un tono duro rimarcando che se non avessi stipulato una polizza assicurativa con loro non solo avrebbero addebbitato la cifra ma che le probabilita' di un danno erano molto alte, tutto questo nonostante lo avessi informato che avevo gia stipulato una polizza con Voi. Mai prima mi era successo una cosa simile con noleggi effettuati tramite AutoEurope e mi auguro che mai piu' accadra'. non nego che tutto questo mi ha creato un certo disagio che ha avuto ripercursioni sulla mia serenita' d'animo "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" fine "
" you have only Czechslovakia in the system-and Slovakia was not accepted. these countries were separated in 1992. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Final price of the rental was significantly diferent that the first offer on the Reserve "
" The inicial condicions on the Reserve are no clear enough, Example a crédit card should be recomemended to avoid misunderstandings with the insurence price "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" Very satisfied with the overall experience "
" Very efficient staff, pick-up and drop off very easy. Exceptional car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We had no problems at all with Auto Europe. Our car was ready as ordered, and paperwork was clear in all aspects. "
" We did have a problem with a slow leak in a tire, which should have been caught before we left with the car. They did put air in the tire, as the low tire pressure light was on when we picked it up, as was the indication that the oil filter needed changing at the next oil change. However, we were told that everything was okay, once the tire was inflated properly. We had to stop frequently to inflate again, until we finally found a tire repair shop and had it fixed. There was a nail in the tire, and we paid to have that removed and the tire leak sealed. I am contacting Sixt's Customer Service to inform them and request compensation. Their representatives were friendly and efficient, other than that. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Getting charged ridiculous amounts of money compared to what I was quoted. Very frustrating to have to follow up with two companies (AutoEurope and Hertz)! Not sure why both companies are charging amounts to my credit card - Hertz should only be charging for the "extras" and not for what was originally booked as AutoEurope already took payment for that. "
" DIscrepancy in the charges and it's looking like i've been double charged and will need to get it straightened out with Auto Europe and Hertz - very bothersome as it should be a straightforward rental! Confusing on the extra coverages as well as I said I had paid for extra coverage with Auto Europe and they said that you can't buy it online and that I needed to pay extra and that maybe AutoEurope sold me some other kind of coverage - not clear at all as to what the final bill should be and now I've been overcharged! "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have "
" 40 mins at airport messing with cars and system. 20 waiting for car that was not ready. Extra damage on car not reported. No supervisor at car pick for complaint. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 7 Condition of the Vehicle: 6
" We were very satisfied "
" I would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I just have. "
" Dirty windscreen Unrecorded extra damage. Tyre inflation warning Puncture warning All due to new tyres fitted Sloppy! "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 4
" Autoeurope telesales staff unwilling to assist when customer missed connections and was delayed by 24hours "
" Local staff very helpful Telestaff in Netherlands unhelpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above, unpleasant experiance over all! "
" Flat tires, broken wipper, 2h5 at a garage. Loosing air preasure in one of the tire still. Comments when returning: booked via a broker, you get such cars! "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" Tried to cancel my car due to travel issues that made me not able to get to dublin .but there is no way to cancel the ride unless over the phone and no one answered even after 10+ calls. still had to pay for the car that I never used. "
" Hertz was great! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Everything very easy and efficient "
" Everything very easy and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Just a suggestion for further improve the services: it would be useful to give customers a brief description of the car, especially if it has some less-than-usual feature such as electronic hand break. "
" Everything was fine, got a nice car with under 20K on its clock. Pick-up took a bit of time but drop-off was sorted very quickly "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Trustable "
" Everything went smoothly, friendly staff, well organized. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Auto Europe web site is clear, fast. Emails exchanges are customer friendly. "
" For the first time ever, our VISA PREMIER DEBIT CARD was not accepted for payment/deposit. This is not acceptable (in my opinion). I had to use another credit card with less/no insurance coverage conpared to the VISA PREMIER T&Cs. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" It was very good from this point. "
" Extremely high deposit is weird... it took time to get the bank's approval. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" fine "
" Staff very friendly and efficient. Vehicle was not entirely cleaned and in bad condition (although i don't mind about the latter) "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ok "
" Efficient and no fuz "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Everything was great and they were very accommodating when we wanted an automatic, thank you "
" It was great, the sales counter was polite and explained everything very well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Super easy and reasonably priced to rent through autoeurope "
" My only complaint is that the Enterprise return facility closed early. We raced to get there before 11 pm, only to find at 10:54 that they were already closed. I tried to follow the instructions on the sign of returning the car to the parking garage where we had picked it up, but could not find a way to get to the enterprise stalls. I ended up doing three laps of the airport, then gave up and had to pay for overnight parking at a hotel. Returning in the car in the morning once they reopened was super easy and the guy who checked me in was very nice. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Auto Europe supplied a decent rebate, call center hard to reach. "
" Haven't got my 1500 € deposit and 107 € fuel security back yet. Pickup and return process very intransparent, car heavily scratched, a lot of scratches were not noted until my reclamation. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
" Poor "
" Car dirty inside and outside. Many dents. 100000km. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 2
" Because of an error in the booking, I was charged twice for the rental. I was charged with 83,99€ from Auto Europe and 139,45€ Europe Car Dublin, for the same rental. "
" No problem "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" WOULD RECOMMEND STRONGLY "
" VERY GOOD AS USUAL "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The AE apis should be improved. It takes a long time for the vendor to process the booking info at the point of pickup. Lots of double entry which should be avoided "
" It was not clear where the desk location is. Would be useful to tell people it is part of sixt "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" See above "
" Ok Car old 90000 kilometers. Dirty windscreen. Lots of bumps and scratches "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
" x "
" They tried to sell an insurance I already had. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" Fine but I won't be using Hertz again. "
" Car was a piece of shit .Nothing like what I ordered and awful to drive.Then broke down.Also when we dropped our previous car off at knock the week before at Hertz they blantly ripped us of because there was a couple of grains of sand in the floor well and charged us 80 euro for cleaning.No floor mats in car and you could hardly see the sand.Obviously a ploy just to scam more money out of people not happy and won't be using them again. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" The Auto Europe experience was very straightforward and made it easy for me to find a vehicle and book it. Good value, too. "
" It was all very easy and smooth with no issues at all. Everything was explained to me and the experience was great. I even got an upgrade for free. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Car ok. 90000 KM ! Poor bodywork. "
" Fuel tank not full seems to be an Avis problem "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 2 Condition of the Vehicle: 3
" X "
" Drop off was too long. They did not have Enough staff working "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
" Best value by far "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ok "
" Fiat is not a well built vehicle "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Overall good "
" Pick up very good on return not so good o "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 7
" It's the second time (Dublin and Palermo) we had to pay the car insurance twice. Overall we did not save much.... "
" We were told by SIXT counter we would had received a reimbursement of the car insurance paid through SIXT, however when we requested a reimbursement to AutoEurope we were told we should had cancelled the insurance within 48 hours, so no reimbursement received and we paid twice for car insurance (approximately 40 euros to AutoEurope and 186 euros to SIXT). We were told we could had returned the car by 5 pm on Monday morning the 7th, however as it was bank holiday, we found the office closed, when we arrived at 3:15 pm the counter was closed and there was nobody (we were no contacted by anyone) and nobody answered at the phone, so we had to drive to Dublin airport from city centre to leave the car key in a secure manner. This meant to us a waste of money (M50, car parking and petrol) and time. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fast efficient service "
" Fast efficient service at pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will still use them as they are cheaper than all the others. "
" I have been renting a car at Dublin airport for about 4 years on and off. For the first ever I was charged €39 extra for taking the car to Northern Ireland. I never noticed any mension of this when I booked. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 3
" I ALWAYS use Auto Europe for car rental. Great offers and hassle-free. "
" Very efficient and quick pick-up and return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall the car was ok and in very good condition. However the pick up for me was not a good experience and these things push people to the competition. I rent quite a lot when I travel so I have experience with different providers. Thrifty/Hertz was the worst so far. "
" I did not like the guy that we had at pick up he was trying to sell us a bigger car when i specified i didn't need it. Then he just decided for us to include a full tank fuel paid in advance without asking. Also he asked if we needed sat nav so we pay more when the car we were given according to our category already included sat nav and we had it for free. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simple and the quick comparison overview includes excess cover. "
" Had to wait a bit to return the car due to queue. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Overall it went well. "
" Everything was fine except the mess with the guy at the counter at time of taking the car out. Trying to change to a more expensive, didn't have what I ordered, mess with insurance, etc. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good platform to get the rental you are looking for at a competitive price "
" Small office in a multi story carpark in the centre of Dublin; long time queuing up (40 minutes) even though pick-up and return was between 11 and 12 am. Friendly staff, car in very good condition. "
" Long wait to collect car at Dublin airport. "
" Easy to use . "
" We had to request them to record and picture thé dents before driving out. Otherwise no problèm. "
" great website "
" Always excellent service "
" very good job "
" outstanding in every thing "
" So far so good. "
" Contrary to what I remember booking a "C" car Thrifty insisted that I had booked a small car category not a compact. They offered a WV Polo which was insufficient from the luggage size point of view. After insisting they first offered to get a medium size car for an additional $ 100, then finally agreed to give us something that would fit our luggage. We were given a VW Golf, it had 44,000 miles and no working radio along with a few other small electronic issues, but it ran well and it just fitted our luggage. "
" easy too book, but select the right insurances is always troublesome! "
" the car was visibly used a lot: many small and larger damages and 85000 km on the dashboard. but we experienced no problems and driving a diesel is ok. "
" Great price!! I used thrifty for last few rentals. I found the service to both very friendly and professional. The cars were all very new and in excellent condition "
" Car Collection on Monday evening 8th April was chaos. Not enough staff to handle the customers in a reasonably efficient way (I waited 1 hour before I collected my car). Car was not very well prepared with lots of (small) damage to the car not shown on Inspection Report. Warning light for tyre pressure was showing in the car on collection and staff didn't seem too concerned to solve the problem. "
" My experience with Auto Europe was excellent as usual. "
" My experience with Sixt was the worst that I have ever had - I've rented cars all over the world. They was practicing the insurance hard-sell to the extreme leaving a queue of people waiting frustratingly for their turn. Insurance for this, insurance for that - dire consequences if you didn't buy it! I will not choose Sixt again if I can help it. They told me that if I crossed over the non-existent border to Northern Ireland that my insurance would be null and void. Apparently this is mentioned on the last page of the Auto Europe contract - It needs to be more prominent. Nobody reads this small print! "
" Just complex to modify the reservation cause i wanted to change the time of pick up.... "
" good services, shutlle from airport .. "
" Did not get my confirmation email. Had to spend ages in Dublin airport trying to find out who my car was booked with. "
" First car broke down and had to be replaced. "
" Very good efficient and nice staff and car "
" Excellent service "
" My experience with Thrifty was not so good. After almost 1 hour on the queue I arrived in front of Thrifty officer and stayed there another 15min in order to find a car ready for me. I have booked "Compact Class" wich is category C and I received Hyunday I10 from category A or mini. I explained to Thrifty that is not the car that I paid for and he said that if you book through "this website" then this is what you get for compact class. Most of cases when rental company has no simillar car with you booking they should upgrade it to superiror class instead of downgrade. "
" It was easy to rent online and Igor a great rate "
" Miriam my Avis agent at the Kerry Airport was terrific. She helped me in so many ways...as a foreigner ...she e pecplained many things to me. She even helped me get my cellphone to work..it was different because I just arrived in Ireland. She was kind and went above and beyond. "
" I think you should go even more in co-operation with Budget. Why? I only booking them throughout your platform, these guys are very good, and I am regular one or two times a mount hire a car for week or more. I might deserve some loyalty card from you as well:) "
" I booked a BMW 5 series but was given an Audi. I was told it's equivalent. It's not. Suggest you advertise these as Audi or BMW rather than BMW to avoid disappointment. The engine light was on when I picked up the car. I was told not too worry about it, the car had been serviced. While I was in Galway a large yellow filter light also kept appearing on the display leaving me wondering whether the engine would fault. Not really needed on my holidays do you think? Finally, I was charged 117 extra at drop off morning at 9am for being a little over two hours late dropping off the car. I was told by the man at the drop off point that it's the "computer " and nothing he can do. I spoke to your people at the desk in the terminal. Nothing happened "
" Très bons tarifs. En revanche j'ai du payer une assurance supplémentaire chez Sixt car les cartes de crédit françaises sont considérées comme des cartes de débit en Irlande. Le responsable Sixt m'a conseillé de prendre leur assurance car soi disant l'assurance du broker ne couvre pas de la même manière... "
" Déçue. Besoin de payer la full cover car ma carte de crédit française est considérée comme une carte de débit en Irlande. J'ai attendu près d'1/4h la navette menant aux voitures ,dans le froid. La prise du véhicule aura pris environ 1h au total alors qu'il n'y avait pas la queue au comptoir. "
" I´am sorry, but I will get you my experience after finish whole operation. Today is 15 days after dropin off the car and I have´t back the deposit money on my account, so I am waiting... "
" Awful. When trying to communicate a delay in flights and to get a hold on our vehicle, we were tossed around for over an hour on international rates with no assurance our car would be held. Terrible communication and reassurance. "
" Pick up And drop off efficient and quick. Helpful info therefore us choosing to upgrade. "
" no problems "
" Efficient, helpful and friendly "
" Usually god value for money.... "
" Excellent service, would definitely be very pleased to be allocated a car by thrifty again. Staff at Kerry airport were first class. "
" Some issues with insurance onsite, Thrifty told me I didnt have collision waiver damage with them. Tried to scam me on taking even more insurance. Had to show the autoeurop voucher that we took the fulll insurance. Then they said it wasnt as good as theirs... "
" not too sure if the problems we had with Budget are due to unforeseen actions by auto europe, not giving the correct information, seeing i booked a clio(new type) but was offered a smaller car - opel corsa (old type), which was a bit tight for 4 adults with luggage.therefore had to have an unwanted upgrade to a bigger car. "
" supposed to have a Clio, but was offered a small old opel corsa, which was too small for 4 persons with luggage, therefore was "obligated" to take an upgrade, to a massive opel insigna, at an extra cost of 68,10 euros.they did not seem to have anything inbetween .and must say the car was not exactly clean on the inside and had no car mats whatsoever. the company was a bit of a let down, apart from that , found the employees quite friendly and polite. Not too sure if I would use or recommend them . on the whole , an average rental company. "
" A reliable helpful site...great competitive prices "
" Always great prices "
" Courteous, clean cars, "
" good "
" great company..delivers exactly what they say "
" in Ireland thrifty under the wing of hertz...you get the hertz fantastic service but with basement prices.. "
" Very good service "
" Satisfied with the price found, comparatively. Not that happy with the vehicle choice, but that might be mostly down to Hertz and not Auto Europe "
" pick up and drop off was good. Vehicle, not that good. I was expecting a Qashqai or similar, and I ended up with a Dacia Duster. Not really the same category, if you ask me. So, it meant 800km with a noisy car, noisy engine, and plastics that feel like they were designed in the 70s. "you get what you pay for" can apply with Dacia, but not when you're renting for 600?. Next time, I'll make sure i get the vehicle i'm booking for. "
" Easy booking "
" Poor car and changing was disorganised. Service was very poor "
" Very clear site and easy to work with. When calling, very helpfull "
" This time, very friendly and upgrade to diesel car. Last time, although the person have seen me before and I showed him previous upgrades, not so friendly. "
" Very helpful suggestions from staff to aid booking problem "
" Car was fine but they had not documented a piece of bodywork defect until it was pointed out to them when picking up car Also at airport reception we were being pushed to pay for extra cover that we did not want "
" Very smooth and quick drop-off. "
" Usefull site with the possibility to compare and choose the best solution for rent a car in every country. "
" Very comfortable service. We have a good car at very good price. "
" After buying additional insurance with auto europe I was "forced" to buy the same additional insurance with AVIS otherwise I would have to had my credit card with a security block of 1500. As reported by AVIS I payed for the extra protection from AutoEurope and not to AVIS so I would always be liable in case anything happened "
" "Forced" me to pay additional insurance when I had already paid the additionall insurance to Auto Europe "
" Everything went smoothly "
" The car was over 2 years old, so very stained inside. "
" The experience is almost always (there has been a single extension when I rented a car in Croatia last month) very good. and I rent more than 10 times a year from autoeurope. "
" They were professional and the car was OK but in the check in they were not very helpful "
" Car was picked up with no problems and returned ,service was that was provided was excellent "
" Car was picked up with no problems and returned ,service that was provided was excellent ,picked up car at night so couldn't really check for damages,checked car in morning and phoned in regarding a small dent, "
" As often before we did have to ask for a signed check-out report - the car was very visibly damaged. I should not have to ask for a report, specially when the car obviously has been in several incidents before. When returning the car there was no lack of inspection and without a signed check-out report we could have been in trouble. This process can easily be adjusted to the satisfaction of the customer. "
" Excellent all round service "
" Clean,modern cars "
" Excellent service "
" Friendly, helpful and speedy service "
" I was shocked to find after taking the super package included insurance etc at an extra cost I then had to pay extra 96euro to have cover from Avis as they were not happy with your cover .So I paid twice ,I would appreciate a refund from Auto-Europe "
" I returned the car with one bar down on the fuel gauge and was charged 10euro extra filled the car 54euro so very expense one bar of fuel "
" Easy booking and always helpful "
" All fine except I booked a Opel insignia or similar as we were 5 ,and was givn a Nissan Qashquai which was too high and cramped in the back for my parent in law. Not serious but not quite the car I expected and possibly no better than the compact I originally booked at half the cost. "
" It would be nice if you included an option to at least estimate the amount for the young driver fee while reserving. There are warnings about it, but I managed to glide over them, and I was trying to be thorough. After this the 400 euro extra cost based purely on my age hit me a little hard. Now this was an oversight on my part, but it would be great if you could make this at least more obvious. Apart from this I was perfectly satisfied with you service. "
" Everything went fine, they were extremely helpful. "
" Convenient and good range of options to select car from "
" Check in for car took a long time and then car booked was not available. Car provided was good in the end "
" Great service on an easy to use website. "
" Excellent and helpful staff - cars always in good condition. "
" To handle the process was professional. When we leaved the car the shuttle bus was quick and comfortable. "
" Nobody informed us when will we get back the deposit. We got the deposit back just 6 days later. We found some little new injuries on the car which was not indicating on the rental contract. I told them and they were modified it. I did not get any bill/invoice. "
" We changed our travel stay plans twice and were well accommodated with these changes. "
" Car was good clean car. "
" deposit was 1500? + 90? for gas(full tank is impossible more than 40? ), in description about car hire was only 1350? "
" Two ladies on the desk wasn't so nice and car has multiple scratches which wasn't in protocol. After reclaim they wrote it, but only after 10-15min waiting at desk without any "sorry" or eye contact...!!! I didn't order Budget full insurance, it looks like punishment me for that...But with car returning wasn't any problem, older man at the desk was really good profesional, 1000x better than ladies before. Seat Mii was with baaaasic packet for example without central lock or electric windows, but OK. It was my 5 or 6 car rent from Budget Dublin and that last make me a little bit disappointed me. "
" Defective vehicle . "
" Poor staff crazy turnaround procedure. "
" Excellent value for Auto Europe and good service by location providers. Will definitely book my cars through Auto Europe going forward. "
" Very quick turn around with efficient and friendly service by Miriam at Farranfore. "
" (Almost) everything was great! From searching offers, booking up to the possibility to cancel a booking with no charges. Prices were exceptional and I would have loved to give 5 stars if it wasn't for one very important flaw in the information provided to me. We booked an insurance with 1500 deductable (that means whatever happens we pay max 1500). On the information sheet we got it said that we should have some money on our credit card that sixt can hold. What wasn't told us was that we had to have the full 1500 available for holding (which we could have had if we were told). We therefore ended up paying an additional 272 for another insurance with 300 deductable, which effectively DOUBLED the total cost for renting the car :-( "
" Car (booked VW Golf class, got Dacia Sandero Stepway) was in great shape and the staff was very friendly and helpful. I would have loved to give 5 stars if it wasn't for one very important flaw in the information provided to me. We booked an insurance with 1500 deductable (that means whatever happens we pay max 1500). On the information sheet we got it said that we should have some money on our credit card that sixt can hold. What wasn't told us was that we had to have the full 1500 available for holding (which we could have had if we were told). We therefore ended up paying an additional 272 for another insurance with 300 deductable, which effectively DOUBLED the total cost for renting the car :-( "
" hub cap missing, another one cracked and falling off.one third of petrol and charged me 95 euro, tyre light on after ten minutes driving, tryed to really push extra insurance on me even after telling her i had my own. Not a good experience, stopped 1500euro your company told me 1350e "
" as above "
" Worst rental experience. Car not ready had to wait along with many others, outside in the car park for 40 minutes for my car. Many other clients returning to hit complaining about the cars they received. When I got the car it was dirty inside and out. "
" Good service "
" I have been charged twice for the fuel on my credit card , when i returned the car i told them in office to which they replied i must ring their office to sort it , i thought this was not correct as it was their mistake so they should sort it not me "
" Easy to book. "
" Our car was not ready when we arrived, even when we arrived late due to long queques in Budget both offices. The car had lots of scratches. Misunderstanding was the full coverage foe Budget office. "
" Sehr geehrte Firma Gerne gebe ich ihnen ein Feedback. Es war so etwa meine 40 zigste Anmietung eines Fahrzeuges in Irland, bei fast allen Anbietern auch schon bei Hertz, aber vorwiegend in Dublin. Aber so eine schlechte Bedingung wie bei Hertz Shannon hatte ich noch nie. Nach einer Wartezeit von ca. 30 Minuten bot man mir ein Fahrzeug an, es sah so aus, als sei es von einem Autofriedhof gekommen. Ich füge ihnen die Fotos bei. Radzierblenden mit Kabelbinder befestigt! . Ich verweigerte die Annahme und nach weiteren 45 Minuten Wartezeit offerierte man mir ein gleiches Fahrzeug. Renault E?. Von meinem Modell Mazda 6 keine Spur. Für 20 EURO mehr, hätte ich bei Enterprise einen Passat Kombi bekommen. Herz wollte aber für einen Wechsel 200 EURO Aufpreis. Und obwohl ich ja die beste / teuerste Versicherung bezahlt hatte, (mit Ausschluss eine Selbstbeteiligung) wurden mit ca. 2600 EURO auf meiner Kreditkarte blockiert. Nach dieser negativen Erfahrung, versichere ich ihnen, nie mehr bei dieser Firma ein Fahrzeug anzumieten. Auch werde ich diese schlechte Erfahrung in meinem Bekanntenkreis weitergeben. Mit freundlichen Grüssen L. Weber "
" Excellent site for car-rent. "
" Excellent renter, efficient and precise "
" All fine except the hard sell on prepaid fuel. The assistant said I'd definitely need a full tank, yet there was about 30 euro left in the tank when I dropped the car off. I was told they'd refund the rest but I only received 15 euro back. Absolute scam, I'll be very wary about using Enterprise again. "
" There are rude people working there. "
" Easy, straight-forward. "
" Long wait at pickup, both at the Sixt counter and in the parking lot. Also, Vehicle was missing a hubcap. :( "
" We did not encounter any problems. "
" No problems, just a bit too long queues at the car hire. "
" It was easy and uncomplicated. Good Car - Good Service - the next we will also Book by autoeurop Thanks million "
" Perfect "
" Things were just fine with the Auto Europe booking; however, the car broke down and we wasted a full day being stranded with the breakdown and we were unable to make it to our primary destination. We also spent at least 30 minutes on the phone using intl roaming charges ($1.78/min) trying to coordinate help. A third party rental seems to complicate getting reimbursed for our losses. "
" It would have been nice if they brought us a replacement vehicle; however, they had us wait 2 hours and then we had to back-track 1 hour riding in a tow truck going the opposite direction of our destination. "
" At first everything went perfectly fine, helpfull staff but then at the rental day we had lots of troubles. The problem was that nobody ever asked me who will be the main driver and I didn't get it (yes that was my fault) that when I am booking I am automatically the main driver. the thing was that I wasn't allowed to drive because I am too young so we actually wanted our friend to drive - now we where at the car rental and they told us it is not possible to change the name of the main driver and the guy from autoeurope with whom I was on the phone couldn't do anything and just told me that there is no possibility and that we don't get the car. he never suggested a solution what else we could do and was noo help at all at this moment "
" the guy at sixt was really really helpful and tried to manage it somehow that we where able to rent the car at last - thanks so much for that (he was even on the phone with autoeurope) the only problem was that they wanted to give us a completely dirty car and one where the tyer was damaged (could have been really dangerous) luckily we saw the damage and they exchanged the car immediately without any troubles to a better one so all in all we were really happy "
" Auto perfetta come da descrizione "
" Ok "
" Paid for an intermediate car - got a Nissan Note. "
" Paid for an intermediate car - got a Nissan Note. Charged 1500 EUR deposit (although booked with Europcar's Super Cover) and the deposit is still not returned to my card. They haven't told us about the barrier free toll on the M50 around Dublin, found out only after returning the car when there was already a penalty on the overdue toll. "
" Check in procesa at Dublín AirPort took a very long time with understaffed collection office resulting in long queue "
" Te da seguridad, en todos mis viajes en el extranjero he alquilado los coches mediante su gestión. "
" Me gustaría que el pago de peaje electrónico en Dublín lo hubiera realizado la compañía Budget y pagarlo en metálico al final. "
" very good service "
" friendly people "
" Hello. I am happy with the service. Please invoice for this service. Invoice data: WIPASZ SA Wadąg 9, 10-373 OLSZTYN, PL 739-31-15-688 "
" Waiver excess liability option is a great money saver. Highly recommended. "
" Great customer service, expedient service and superbly maintained fleet. Will definitely use them again. "
" I didn't realized that my driving license expired one day before and I didn't get the car. Due the car rental booking was prepaid, I lost my money, you do not refund this. It is not fair and not my fault, because my Irish driving license has been provided to me for 10 years long based on my original Polish driving license which was unlimited in time. In my opinion in this case the prepaid rental should be refund to me. That's why I'm dissatisfy with the Dublin rental "
" The range of offers was great, and the information was enough. I liked usong the site, it was easy to use. I even talked to someone on the phone, and they offered to do the reservation for me on the phone. It was perfect! "
" They made everything very easy, as they have a great system to assess damage on the car (it has to be bigger than a circle they have there, anything smaller than that, doesn't count). I felt very well taken care of, and they didn't try to get money from me for scratches I didn't do. It was an honesty and easy going- ness there I loved. I will definitely rent from them again. "
" Your the best "
" Great company and staff. "
" they charge us about a windscreen in a unfair process as far the windscreen was inpacted from the departure and they don't look at the car before car rental start. Just feeling they think we are teh good person to charge the repair... "
" Great experience "
" We had brand new car, no problems "
" I had to pay more than 150E for a car I didn't get. Awful client assistance. "
" SIXT refused to let me pick up the car I have already paid. They also refused to refund myself. "
" Reliable car rental broker, used several times and everything went smoothly "
" Car in good condition, shuttle bus from the airport and back, no complaints "
" fiinally friendly service on the phone (after other less good experiences) "
" rental worked out very well, Avis provided good service, a reliable and rather new car, thank you "
" It was all right. Staff very nice. I will book again. The only problem that the price of insurance in Dublin the double that we said us. "
" It was all right. Staff very nice and good located near our acomodation in the centre of the city. The Car was excellent and new. "
" Excellent for price and quality. "
" The agent at the station at the airport urget me for a daily police of 22 Euro, nevertheless I already booked an all-inclusive insurance in advance about the German office of Auto Europ. So I paid 83 Euro for a small car in Germany including full-covering insurance and 111 Euro for a second insurance, nearly 200 Euro for a small car for five days. "
" Very good service ,easiest site to book and get the different prices "
" Just as booked no problems at all "
" Good deals, prompt and efficient. "
" Fast, efficient service, late model cars. "
" Super Service . Dankw "
" NIE WIEDER THRIFTY !!!! Es wurden 120 Euro nach Rückgabe ohne Kommentar abgebucht. Angeblich für Reinigung und Benzin. Das Auto war sauber als ich es zurückgegeben habe. . "
" Website easy to navigate, clear, good prices. But above all it was a real pleasure to contact the Italian specialists for their useful advice and their extreme courtesy. Ms. Ilaria was very valuable and also the second person I contacted was experienced and very kind. "
" Good service, long opening hours, nice and very clean cars. The only problem, in order of time, was not to be informed from the Avis office that the cars in Dublin are so far from the terminals and that there is the possibility to use a shuttle. "
" I had a small scratch on the rear bumper of the car which i admit is my fault i am still waiting to hear from sixt as they are holding a deposit of 1500 on me and have not responded i feel to take the entire deposit is extremely unfair as the repair would not come to anything near that amount "
" Great prices & an easy website to navigate. "
" Great service. Very fast pick-up & return of a nice, clean economical vehicle. "
" UNTIL NOW, I HAVE HAD GOOD EXPERIENCES WITH AUTO EUROPE "
" ALL WAS OK WITH THRIFTY "
" The car was filthy dirty and the quality of car was very poor "
" Big delay in getting the car. approx. 50 Mins waiting. The car had damage on it which I failed to report properly. This resulted in 600 bill for damage I didn't commit. I was informed that I would receive a call after, but didn't happen. Didn't even get the name right on the letter. "
" Excellent site that is easy to navigate with very competitive pricing "
" Always great friendly service "
" I regularly hire vehicles via the Auto Europe site; Auto Europe a wide range of vehicles, competitive prices and efficient, friendly service. If you want to hire a car for a day or a year, look at their site;you wont be disappointed. "
" I have rented from Budget several times at Dublin airport; their cars are new, well maintained and competitively priced. The staff are knowledgeable,friendly and helpful. One quibble;at peak periods queueing can be rather long. "
" At airport I paid more insurance than the car itself. V aggressive fear factor pushed by this car company "
" Good value rental. "
" As advised by Autoeurope, Budget tried to sell their full cover insurance with the inference that the insurance bought online was not as good as theirs. "
" good hotline "
" very friendly and competent contact persons -both delivery and return "
" I ordered a car with Auto Europe on very short notice (Thursday) due to a work commitment then the next day I did not need the car so I tried to cancel but was informed I needed to give 48 hour notice my booking was only made 21 hours earlier, I contacted Auto Europe and asked to cancel and was ready to pay a cancellation fee say 3/4 days as I had a booking for 8 days but was informed this could not happen which I find completely stupid?? So I WAS STUCK WITH A CAR FOR 8 DAYS THAT JUST SET IN THE DRIVEWAY.. I will not be using this firm again and the insurance cover is terrible unless you pay a extra cover charge to bring down the price "
" Fast Friendly and car was in good condition, "
" Easy web to use and good prices. Very good personal phone treatment when needed. "
" Very professional, and nice cars at good price. "
" At the time of hire, they could not charge my credit card the amount of the franchise, did not want to do it in 2 cards, nor with cash. Call autoeurope from there to see if they could make a solution and it was closed, were the 23: 20h time in Dublin. Because of this I had to hire Avis insurance, so I spend twice, pay insurance and insurance Autoeurope Avis. There was no coordination "
" We were not offered any top-end car, paying some difference. The attention was not sympathetic. "
" Easy to book, but insurance terms were confusing. You need to make each option easier to understand. "
" Very friendly customer service reps and even my driver as helpful "
" Excellent service highly recommend. "
" Avis staff not that friendly in Dublin airport "
" Booking was easy, but I was not informed about the high (3000 Euro!) deposit with Thrifty. Your offer stated No Creditcard Costs, so we were unpleasantly surprised by this. To avoid this deposit we had to take an (extra) insurance of 30 Euros a day. Without this we could not take the car. Because of the fact we rented two 9 seaters for 10 days we paid 600 (!) Euros and were double insured... I think it's Autoeurope's responsibility to warn customers about these high deposits. "
" We rented two minibusses at Thrifty/Herz at Cork Airport with super cover by Auto Europe. Staff was very friendly, but Herz asked us a 3000 Euro deposit, but we have a lower limit on our credit cards. The only possibility to get our cars was to buy an extra insurance for 30 Euros a day. So we had to pay 600 Euros for double insurance, however we had already super cover. I'm strongly convinced Herz/Thrifty knows that most creditcard have a limit of 2000 Euros, so it's an easy way of making money. "
" Excellent service "
" I have booked online via Autoeurope, the terms and conditions are not clear and obvious especially when we are booking. After the booking they specified the terms and conditions more clearly and I did not have credit card, The person from autoeurope over the phone rebooked me a car for 65 euros and transfer it to AVIS. She told me I would not have to pay anything more but then and I ended up paying 124euros + 65 euros. I would like a refund for all the misinformation given. "
" I have booked online via Autoeurope, the terms and conditions are not clear and obvious especially when we are booking. After the booking they specified the terms and conditions more clearly and I did not have credit card, The person from autoeurope over the phone rebooked me a car for 65 euros and transfer it to AVIS. She told me I would not have to pay anything more but then and I ended up paying 124euros + 65 euros. The person at AVIS was aggressive and not clear at all. Speaking too fast and made us sign papers. She said I will get a refund - 29.51e if I get a full tank. and If I did not give the car full tanked then it would cost me 60e. IT DOES NOT MAKES SENSE !!! I would like a refund for all the misinformation given. "
" Everything worked out fine, the rate for 8 days was very competitive and your new website gives a great overview of the rates offered by the various rental companies "
" I have used Sixt twice in the last 4 months and each time all of my contact details have to be reentered into the system which takes probably around 10 mins and it could be avoided I think if you were to share with them my details, after the last time I used Sixt a fee of 19.90 was deducted from my acc with a two months delay with no explanation given, I sent an email but never received a response(I did not use the M50 that many times). otherwise they were good "
" For the experience on your site, no problem. "
" But with Hertz, we have booked a 5008 Peugeot and at the D Day we have obtain a Caddy Wolskwagen. So we have been desapointed. "
" No problems as always "
" Very friendly and professional. Received a brand new VW Golf diesel as my compact car which was excellent and easy to drive. "
" Although I check rates of other rental services I generally find Auto Europe to be the best rates. Booking, cancellation or modifications have always been easy - this means the service is satisfactory too. Thank you "
" Car was clean and reliable. "
" The car was in great condition. "
" They helped me a lot about what vehicle would be the most appropiate for my pourposes. They were very kind and they explained me everything. "
" Very proffesional and cheap. I will rent with them in other trips I must do when coming back to Cork. "
" The booking was sucessful , they meet our requierements and the service was good "
" We have a lot of problems with the car reception. The deposit was charge twice because they said that at first the credit card had not worked, but it really did. Moreover, the explanations about where we must take and leave the car were not clear , taking in account that we are foreign people who don't known Dublin airport . It is not polite to speak quicky and without details. An airport map with explanation about the parking would be convenient. "
" They were quite aggressive when trying to sell me extras/upgrades. The 1750 Euro deposit was not expected and seemed outrageous. "
" No problems and the extra super cover is worth it. "
" No problems,drive out drive in "
" I use auto Europe whenever I need to hire a car "
" The extra coverage was actually more expensive than the base rental price, but maybe it's normal and country-specific. "
" The car was poorly maintained. We got the car with friver side headlight blown (which is actually not street legal), the suspension was worn out and the silentbloc bearings were in bad shape (the car was bouncing and not keeping direction well on narrow, bumpy rural roads). We opted for the "get full tank - bring it back full" option, and luckily we noticed that the tank was only 70% filled when we got the car - we could register this in the rental agreement. "
" Competitive and efficient "
" Good experience , helpful staff and decent car "
" Many times the prices are most interesting. A pity not always. The big plus of your site, instant comparison possible between the different rental agencies. "
" Super service "
" Also super service - great staff "
" I spent 17 minutes and 21 Euros on a long distance call trying to change the booking from Cork to Dublin. I was eventually told this had been done. When I arrived in Dublin I was told it had NOT. "
" BUDGET in Dublin and Cork were very helpful despite the failures of Auto Europe. "
" We always use Auto Europe ..... having spent hours looking for the best deal we end up with them every time so now we just go straight there! "
" Excellent service, very happy customers "
" System is easy to book and the supercover policy is what I think makes the deal. "
" Good and efficient service "
" The car had many cosmetic faults which didn't affect the drive but in the 21st century rental cars should at least have electric windows. This one didn't. "
" Parfait. "
" Parfait "