Auto Europe
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HUNGARY CAR RENTAL REVIEWS
AUTO EUROPE HUNGARY Car Rental Reviews
Average Rating for Auto Europe :
BUDAPEST, HU - Reviewed by ERNO - 28 August 2025
" Everything went well... "
" Ok! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by PAVLOS - 07 August 2025
" The best company! "
" Nice new car and polite staff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MICHAEL - 09 July 2025
" Auto Europe was good, Alamo not "
" old car, destroyed car "
Value for Money: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
BUDAPEST, HU - Reviewed by GABOR - 17 June 2025
" They gave me a size smaller car than what I paid for.The car was very small and loading the luggage was very challenging bc the size.Also the drop of was a hassle bc the car lot is small and crowded.The distance between the desk and the car pickup is about 0.7 km.You need to walk there with the luggage and the surface of the sidewalk is cobblestone style which destroys your wheels on the luggage.There is a shuttle bus between the desk and the pickup location but the waiting is long.I do acknowledge this is an airport problem not necessarily the rental company's fault.I just wanted to express my concern. "
" They gave me a smaller car than what I paid for "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ASKO - 15 June 2025
" I hope Autoeurope does not cooperate with Klass Wagen in the future! "
" I have a selvriskreduction in my creditcard and the creditlimit was 4000 euro in my card. Klass Wagens counterperson told me that 4000 euro what is in the voucher contract is not enough because of valutacourse. I need to have over 4000€ in my creditcard. That was the reason I need to take 160 euros Klass Wagen insurance. I feel they are cheating customers. This was the last time I use Klass Wagen!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MARTA - 03 June 2025
" well organized website "
" everything went smoothly as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by SERGHEI - 23 April 2025
" n/a "
" I would not recommend as I was misled and pushed to buy extremely expensive insurance. I would not recommend Klass Wagen at all. horrible experience. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by YOANA - 11 April 2025
" We are happy and satisfied with the experience. "
" Everything was perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GYOERGYI - 28 February 2025
" quite ok. "
" good team "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by STEFANOS - 17 December 2024
" We always use Auto Europe Thank you "
" Klass wagen asked us extra payment per day for the whole rending period to cross borders few days and refunded a voucher for the next rending!!! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by BADER - 22 November 2024
" Thanks. No note. "
" Thanks. No note. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by DANI - 20 October 2024
" Klass wagen informed me that they only offer one type of crossover. Therefore, if I want a larger vehicle, I would need to order an estate class. But on AUTOEUROPE website there are different types of SUV for different prices. "
" Everything else went smoothly, but there was one issue: I had ordered a large SUV, specifically the Volkswagen T-Roc, online because we were four people with suitcases. However, we ended up receiving a small crossover, the Opel Mokka, instead. It was too cramped, and we barely had enough space, which was quite disappointing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by REEM - 17 August 2024
" Great experience in all aspects. "
" Got the car very fast. Car was new and clean. Same by return- fast returning and shuttle to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BRIGITTA - 19 January 2024
" BUD-15063345371445 "
" BUD-15063345371445 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ROBERT - 27 December 2023
" Very satisfied. "
" Klass wagon staff was very friendly and professional. The pick up and the return of the car was smooth and quick. Shuttle to the airport was comfortable and quick. Well done. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MSNED - 29 November 2023
" It is not clear on the website the amounts that the company can ask for in order to obtain the car, and you will be surprised by these amounts that may radically change your travel plans and embarrass you. "
" I was surprised by the request for a large amount of insurance other than the amount paid, in addition to paying one hundred euros as administrative fee On the other hand, the employee's lack of experience caused me to lose an amount after I transferred twice to cards in euros and forints from my country's currency ..finally they upgraded my car to make me satisfied "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BRIGITTA - 21 November 2023
" Quick, efficient. Even reminded me my phone holder from d car that ysualky peopke leave behind "
" Quick, efficient. Even reminded me my phone holder from d car that ysualky peopke leave behind. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by DIEU - 23 October 2023
" Affordable rental cost with a good car. One point to improve is to Reduce pick up waiting time. "
" Affordable rental cost with a good car. One point to improve is to Reduce pick up waiting time. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by ADI - 17 October 2023
" Very good "
" Would like you to inform clients not to buy insurance on the net. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by THORDUR - 06 October 2023
" Problem free process , good car and a reasonable price. Can not ask for more "
" Fast but professional delivery of the car. We got a nice car that was perfect for us. Drop-off was handled in a professional manner on behalf of Klass Wagen. Furthermore there was no waiting time for their shuttle bus. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GABOR - 17 July 2023
" My booking was not available with the provider. They said it is the fault of Auto Europe. After several phone calls and 1.5 hours waiting time we finally received the car and one sorry. "
" My booking was not available with the provider. They said it is the fault of Auto Europe. After several phone calls and 1.5 hours waiting time we finally received the car and one sorry. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AHSENE - 07 July 2023
" Recommend strongly! "
" All weet well: From receiving the car until returning it! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BALAJI - 06 July 2023
" I got good quotation for the rental car. Nice service. "
" Great value for money and a fantastic 5-star service. The staff was friendly, and the prices were reasonable for the high-quality, almost-new vehicles they offered. This time, I rented the Opel Mokka, and it was amazing with just 3,000 kilometers driven. Renting was a breeze with no hassles and quick paperwork, and the rental conditions were clear. The pick-up and drop-off process was super fast. I highly recommend their services! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GIORGI - 12 May 2023
" still didn't unblock deposite "
" very rude stuff at drop off "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by SPYRIDON - 02 May 2023
" Overall very good experience with Autoeurope, would definitely chose again. Not satisfied with the provided car by sixt. "
" Terrible windshield wipers when picked up, almost impossible to drive during rain! Really a huge safety isssue. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 4
BUDAPEST, HU - Reviewed by VLADIMIR - 14 February 2023
" . "
" Just Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CARMEN - 05 February 2023
" User friendly. "
" When I booked I gave that I will take the car to the neighboring country. No fee information was given. This was the reason I booked with Sixt thinking there was not fee applied. When I returned home I got an e-mail I was charged on my creditcard for something ambiguous. I send an e-mail asking for what I was charged but the answer didn't come. Will never book with them again although the car was fine and the return process was pleasant. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ROBERT - 26 December 2022
" Recommended. "
" Very friendly and competence staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GORAN - 10 November 2022
" n/A "
" n/a "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MAX LEO - 09 November 2022
" beware of extra costs for airport surcharge "
" why did I have to pay an airport surcharge of 36 euro ????? "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by JOUKO - 26 September 2022
" Good "
" Fine car fine service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ANDREA - 26 September 2022
" No "
" No "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by JOHN - 16 July 2022
" A surprisingly excellent experience "
" It was a very fine experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ARAKSI - 04 June 2022
" The only negative are the high cross border fees. Why paying extra when crossing from one EU-country to another? "
" Friendly staff, all speak good English. Problemless delivery "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MORDECHAI - 09 May 2022
" All great "
" Service was great, Cars good condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by LIUBOV - 11 January 2022
" unfortunately the company has not yet unblocked the deposit on my credit card "
" unfortunately the company has not yet unblocked the deposit on my credit card "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by KIRILL - 09 January 2022
" Great all, check-in, car, insurance, check-out "
" Great all, check-in, car, insurance, check-out "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by IRINA - 05 January 2022
" Everything was perfect "
" Everything was perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ROBERT - 29 December 2021
" very friendly staff. Fully satisfied. "
" The annual/ milage service was overdue with 500 km. The reminder popped up every time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BALINT - 16 December 2021
" Everything went well "
" Everything went well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ALEXEY - 30 November 2021
" Autoeurope must set warning in case bookings less 48 hours. I received cancellation when my plane was takeoff.. It's was destroyed my plane... "
" Deposit is too large (2200 uer). Typical is 400-700. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by KALMAN - 08 November 2021
" We have been using Auto Europe regularly for years because it is reliable and offers very good prices. "
" Everything was quick and smooth. We got an even larger car than what we booked. Moreover, my daughter requested a blue car and it was blue. (This happened only by chance of course but still...) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by EROULIA - 31 October 2021
" Everything went well. Almost new car. It was clean and very economical. "
" Everything was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MAREK - 24 October 2021
" ... "
" While having a deal with the autoeurope, the Sixt counter staff at the Budapest airport was persistently proposing an upgrade (on the car category as well as insurance). He depicted my insurance contract as insufficient and went on drawing a dark scenario of large damages. Instead of a booked citroen c3, we received a suzuki with a minimal storage space - while traveling with a baggy, 2 children, and suitcases, the only option that the counter staff gave us was to upgrade our booking with an extra charge. While the Sixt's staff at the parking were very kind and helpful, the child seat they provided likely did not match the European safety standards and we also did not find a way to fix it in the car - even with the Sixt staff assistance. They eventually borrowed a car seat from other car rental provider that we could use. Finally, the car we received had automatic gear despite we ordering a manual. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by DORON - 23 September 2021
" very good "
" good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MARK - 04 September 2021
" Very good "
" Car key mistakenly marked as diesel on key. Still havent recieved the rental receipt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by VIKTOR - 01 September 2021
" please review the rental and the extra invoice, please refund it. "
" As I arrived to the SIXT counter it was told to me that the booking was for July and it is cancelled. I did not understand why, at the end I got a vehicle but a new contract has been opened and I was charged additional 60.24 EUR for I dont know what. I had to telephone the SIXT every day if the contract has been fixed or not. Please review it and refund the extra invoice. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MORDECHAI - 29 August 2021
" Easy and user friendly "
" Clear and all upfront no small letters to know "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by NORBERT - 03 March 2021
" I will use Auto Europe again for my next trip. "
" I had very good experience with Sixt, I met with very friendly staff and received a good car. I don't have any complaint, everything went well. Excellent service for good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CHRIS - 25 November 2020
" I'm very happy with the service and ease of booking, and the prices offered. Thanks! "
" I ordered from one of their satellite (hotel) locations, and since they are not there, they offered to have Taxi pickup/return to their hub at their expense. Friendly staff, easy check-out/chec-in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CHRISTOPHER - 12 November 2020
" Great value "
" Attila made the pickup prices nice and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by PAOLO - 01 September 2020
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by BALINT - 19 August 2020
" Smooth experience, super friendly staff, this is how it should be. I will Certainly use this company again. "
" Smooth experience, super friendly staff, this is how it should be. I will Certainly use this company again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by INGO - 11 August 2020
" It was very easy organised. Next time again like this "
" Very friendly desk personal. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GORAN - 01 July 2020
" Ok "
" Ok "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by ROSEMARY - 30 June 2020
" A credit to use a different time would have been very much appreciated. "
" We had to cancel our trip because of Co-vid 19 and the company did not Provide any sort of credit or refund. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by LENNAERT - 24 June 2020
" No clear description about pick up and drop off location sixt "
" Using fake virtual office and blaming on autoeurope. Turns out rental location is on the opposite side of the city "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AGRON - 11 March 2020
" Excellent "
" Easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by HENDRIK - 02 March 2020
" Always good experience, also when there is a problem after rental period whit the rental company. "
" they try to make money by not reporting damage at the pick up. Damage on wheelcover and lots of very small stone damage in the windscreen. Thanks god i made pictures an the friendly guy at drop off checked whit me the pictures, that was my luck. A larger and more expensive car is always closer at the gate. 2nd time Global/Buchbinder, 2nd time problems, for me the last time. Not a nice company. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by JOHN - 27 February 2020
" No issues. "
" Collection and drop off could be faster, but friendly staff made up for the delay. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MEROPI - 08 February 2020
" It was easy to take the car "
" It was nice and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by PIROSKA - 23 January 2020
" Reservation was very quick and easy. "
" The car was really new and the staff was nice and friendly. The price is tricky: the rental is cheap but the insurance costs 1.5x more if you don't want to pay for everything, even damages caused by others! "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by BRUNO - 13 January 2020
" Rented car from Budapest Airport. Myself with my family traveled from Prishtina, Kosovo. We were collected from airport and also on the return we were transported back to the airport. Car was in perfect condition and everything was great. Very nice and polite staff in Vecsés. Very pleased with the service. "
" Rented car from Budapest Airport. Myself with my family traveled from Prishtina, Kosovo. We were collected from airport and also on the return we were transported back to the airport. Car was in perfect condition and everything was great. Very nice and polite staff in Vecsés. Very pleased with the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by PAVLOS - 12 January 2020
" The officer in counter during arrival told that the insurance from auto Europe is nothing and I have to pay extra 55€ for local insurance because it's almost secured that I will have scratch or broken windows because of the Romanian plates of the car!!! He was ver very impolite and scared the driver!!! You must research the case!!! "
" The officer in counter during arrival told that the insurance from auto Europe is nothing and I have to pay extra 55€ for local insurance because it's almost secured that I will have scratch or broken windows because of the Romanian plates of the car!!! He was ver very impolite and scared the driver!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 6
BUDAPEST, HU - Reviewed by ADRIENN - 08 January 2020
" Easy reservation procedure. It took time to check all the additional fees or options - this could be made easier to find. "
" Very professional, competent and helpful sraff. Smooth and quick pick-up and drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by KONSTANTINOS - 07 January 2020
" except last day by drop-off everything was fine "
" By drop-off where nobody there. I had to wait for about 20 min and after i called the counter staff came somebody to take the car!!! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by ZSOLT - 03 January 2020
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by JACOB - 01 January 2020
" . "
" . "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by KONSTANTIN - 27 December 2019
" excellent with good price "
" Any upgrade to be advised by provider + plus inform the client of additional charges "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MAJA - 17 December 2019
" Everything good "
" Friendly and useful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BUDAPEST, HU - Reviewed by ASHER - 14 December 2019
" Great "
" Bogdan was very nice and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AGNES - 05 December 2019
" I use AutoEurope for many years. I am satisfied - as long as I follow the rules and stay within process. "
" I use Usave quite frequently and always receive a very friendly service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by FOUAD - 04 December 2019
" Stay great "
" Stay great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AINARS - 02 December 2019
" n/a "
" Everything was good except pick up organisation. Pick up location was little bit unclear. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by SÜREYYA - 26 November 2019
" Please first give solutüon our problem after we will good comment for auto europe "
" we have problem from USAVE,we drop of car with good condition but they do not free until yet our guarantee of credit card,they took to slip my credit card for guarantee 500 euro but they took from my credit card two time slip 250 euro and 250 euro total 500 euro,they told us only few days will be free of guarantee of my credit card.but until yet,they gave authorized free only 250 Euro,rest of 250 euro of guarantee they dont free,please find urgent solütüon of our problem.please get free our credit card limit.we are good customer.we want to make again business with auto europe "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 4
BUDAPEST, HU - Reviewed by PETER - 25 November 2019
" Relatively good rates, a well thought-out webpage, one of my all-time favorite. As a frequent hirer I could only wish for a decent loyalty program and I would bring even more business here. However, still a good overall service. "
" I hire cars in Hungary very often and I had some terrible experience with quite a few provider. Not with them. Compared to others Budget has relatively new cars, decently equiped and my overall experience so far is a lot better than with others in Hungary. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by MICHELLE - 14 November 2019
" It was easy and I was able to tell the restrictions for each company (such as allowed countries of travel) before booking, "
" They were very helpful and even gave me suggestions on places to see in Romania (even though I picked up the car in Hungary). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by TIBOR - 13 November 2019
" Highly reccemend this rental agency to world travellers "
" Shuttle vehicle very professional and quick to help customers. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GOLDIE - 09 November 2019
" I was never able to pick up my car because I had an emergency and was delayed and your staff informed me I would be charged in full but unable to collect my car at all (even later in the rental period). This is ABSOLUTELY RIDICULOUS. I will never use your company again, assuming this is not addressed, and I will be letting my employer, colleagues, friends, Facebook groups, and possibly random passer-bys in the airport know they should absolutely not rent from a company who will not honor their own rental period in full. "
" Auto Europe preventing me from collecting my rental at all and charged me in full. Unacceptable. Emergencies happen, people get hospitalized, flights changed. A rental MUST be honored for its full period. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by JACOB - 04 November 2019
" I had global cover so did not pay for extra. They clearly noted as when idropped off pulled up minor scratch they claimed was not there at handover ( no handover at car) minor scratch but £500 and when i complained was told i could claim on insurance. Crooks in my view "
" All ok until drop off when they claimed i had scratched an alloy the took £500 off my card "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by SEBASTIAN - 02 November 2019
" As I mentioned before, I hope you will claim the charge of 16 € as it is an unjustified, unauthorised charge and at least in my country it is illegal (you cannot charge for a service that is compulsory such as immobilising 1200 € as a deposit for the car). We rent with you because it gives us additional security to the direct rental and your insurance options are cheaper. Sincerely Sebastian Mas "
" 1) I expressly rented on your website a large MPV, as I usually do, since we were 6 adults and had already had experience with Opel Zafira and the like. Instead of a Ford Galaxy they gave me the mentioned Zafira, telling me that it was the same category and that it had a Renault Espace but with a higher price given that it was a premium car. 2) It also seems that there has been an extra charge of 16 € on the credit card and it is not very clear why, but it seems to be that it is for the costs of managing the deposit (¿). As soon as it is confirmed in the account I will go on to claim it, given that it did not appear in the contract with Autoeurope. 3) And finally, 54 € to cross the border to go to Bratislava? (18 km from the border). Obviously we decided to change plans because it seemed a ridiculous extra cost. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GYONGYI - 01 November 2019
" No issues, top service "
" Everything went smooth, top service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by JANET - 29 October 2019
" It turned out way better than expected. We'll see in 2 or 3 weeks to be sure I don't get any surprises in the mail. A few friends have had them. "
" They were honest and open. I did have Excess coverage which had been suggested to me for Budapest. They were the $$ but no hassles at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ROBERT - 27 October 2019
" Probable preferable to rent directly from Budget at the airport "
" Reserved car was not available. Was given a high mileage Toyota Corolla with well worn tires. GPS maps were outdated. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BUDAPEST, HU - Reviewed by CHOO - 27 October 2019
" The Check In staffs at the Budapest Airport were again professional and friendly. Overall excellent experience with Budget car rental. "
" Very satisfied with the Budapest Airport Budget check out staff. Very professional n friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CSABA - 05 October 2019
" good "
" good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by RUI - 17 September 2019
" No problemas "
" My preferred rental company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by WILSON - 09 September 2019
" I like it the car but not the hiden payments. "
" I didnt like that you have to choose at that momento another option por the ensurence of the car which increase enormus the amount of money pay for the car. This should be notify or explain in detail before the purchase. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by ZSUZSANNA - 03 September 2019
" Fast and easy "
" Helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by AVRAHAM - 02 September 2019
" very kvik "
" smol car 1,2, "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by VADYM - 29 August 2019
" very satisfied "
" very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ZOLTAN - 27 August 2019
" Please see above. "
" After I have had a car accident I was not able to reach any of your colleagues via phone for one day. This should not be normal.. I was not at all happy with your customer service. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by AGNES LILLA - 25 August 2019
" The Auto Europe portal is easy and smooth. When one understands the rules and process, it is very easy to rent through it. "
" I use U-SAVE on a regular base, and I am always very happy about the kindness of the staff, as well as about their willingness to help outside of the car rental process as well. Although they are not located at the airport, which means a bit of additional time to be calculated, I normally decide for them due to the human element, and at times the value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ANTON - 15 August 2019
" We got great value for money and a very good service. Really no complaints. "
" No complaints. Best of all they were not over-insistent with selling extras as many companies are nowadays. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by DAVID - 08 August 2019
" It complicated and takes a long time to get the invoice. For holidays ok but not recommended for business trips "
" Sometimes it takes a bit long to pick up the car. Otherwise a very positive experience. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GORAN - 06 August 2019
" N "
" The cR they gave was not in the range I wanted. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by CATALISAN - 22 July 2019
" The experience was a bad one. When I rented the car didn't expected to pay another taxes and insurances. At least you as brokers didn't mention anything. So for the future I'll strongly recommend everyone to not rent from this shitty broker company. "
" Decent experience, the problem is that they are hand in hand with the brokers, Auto Europe, which are acting like a third party renters. Once you are there you need to pay a lot of extra taxes (like 105 euros for me) for nothing. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by SUSHANTH - 17 July 2019
" The Auto Europe should update their website about the change in EU law. It is important to convey that Indians and US citizen can no more drive in EU region without international license. "
" I was denied the vehicle for no mistake of mine. While making the booking there was NO specific instructions about the change in EU law. Very disappointed "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by VENEDICT - 16 July 2019
" All was good! "
" All was good! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by STOYTCHO - 26 June 2019
" apart from starting photograph the car always at taking over from the supplier, please, provide other advice and assistance "
" I had bad experience with this supplier, as I have not taken full insurance and when I returned the car before opening hours, so we couldn't check the acre together, they sent me a note that there was some damage. Next day they already sent me invoice for the damage, small scratch on the mirror, not likely to be done by me. Very surprising. I am disappointed that they might have misused "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by VOLODYMYR - 22 June 2019
" You didn't yet return my money for the unavailable car rent. You withdrew money a week ago and didn't return them. The sum is 30 euro. "
" Autoeurope didn't yet return my money for the unavailable car rent. They withdrew money a week ago and didn't return them. The sum is 30 euro. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by CYRIL - 08 June 2019
" Super upgrade Thanks "
" Very good as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MICHAEL - 03 May 2019
" Voucher was provided with Full Size Van as description, but in letters was SVMR which is standard. The auto europe lied to their customers and mis unerstand them "
" My car was ordered to 09.30. I get my car at 10.20, after 50 minutes. It takes me a lot of effort from my side to spoke very seriously with the rent company and to comply regarding their customer services "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by DAVID - 28 April 2019
" Great service & deals. I would use it again. "
" Nice cars & clean. I was very satisfied. Recommended! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MIHKEL - 24 April 2019
" easy to book and fast "
" everything was superb, only i booked with zero excess and i was okey with paying excess of 400 euros as was stated on the agreement but when arrived they said that its not true that i have to give 1000 euros and the auto europe agreement dosnt count "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MYKYTA - 12 April 2019
" good stuff, perfect experience. Value for money "
" first time during long years seen car (pretty fresh VW) without centralize lock and alarm "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by DAVID - 11 April 2019
" Sixt Budapest are a very good team. "
" Super service from the team at Sixt, Budaoest "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AGNES - 27 March 2019
" I had a very bad experience. I made a reservation with the pick up time at 23:30 and with providing the flight details. My plane was 31 minutes late. I had no bagage so in about 15 minutes I was already out of the transit. No one was waiting for me at the airport to take me to Usave in Budapest. I took a taxi. USAVE WAS LOCKED! THE RESPONSIBEL AGENT DID NOT WAIT FRO ME, EVEN THOUGH IT WAS CONFIRMED. I have took this plane several times, and delays have occured, but they have always waited for me. In addition it was not only me, but another 4 people who were left without a car. I needed to find a hotel, which was not easy at all close to the airport in the middle of the night. In the morning the agent was also late with the opening time. Autoeurope did not help at all, but was rather distructive, pointing out that I may not get my car early in the morning because it is another day. No rentals were possible between 1am and 8am, because normally USAVE was locked. In addition Autoeurope was claiming that USAVE was not obliged to wait fro me because the opening hours are until 23:00. It is incredible that an agent dared to reply it. In the FAQ at Autoeurope's website it is clearly written that the plane number should be provided , so that the rental companies could follow if the plane is delayed. In addition if a company is not willing to wait fro the clients, then why do they confirm the booking in which it is clearly written that the pick up time is 23:30, and also the flight number. I will file a complain and asking fro the reimbursement of my hotel fe, my taxi fee to the hotel and also a full reimbursement for the rental, that caused me huge delays and another 3 people becaue of the lack of rental on the original night. "
" I had a very bad experience. I made a reservation with the pick up time at 23:30 and with providing the flight details. My plane was 31 minutes late. I had no bagage so in about 15 minutes I was already out of the transit. No one was waiting for me at the airport to take me to Usave in Budapest. I took a taxi. USAVE WAS LOCKED! THE RESPONSIBEL AGENT DID NOT WAIT FRO ME, EVEN THOUGH IT WAS CONFIRMED. I have took this plane several times, and delays have occured, but they have always waited for me. In addition it was not only me, but another 4 people who were left without a car. I needed to find a hotel, which was not easy at all close to the airport in the middle of the night. In the morning the agent was also late with the opening time. Autoeurope did not help at all, but was rather distructive, pointing out that I may not get my car early in the morning because it is another day. No rentals were possible between 1am and 8am, because normally USAVE was locked. In addition Autoeurope was claiming that USAVE was not obliged to wait fro me because the opening hours are until 23:00. It is incredible that an agent dared to reply it. In the FAQ at Autoeurope's website it is clearly written that the plane number should be provided , so that the rental companies could follow if the plane is delayed. In addition if a company is not willing to wait fro the clients, then why do they confirm the booking in which it is clearly written that the pick up time is 23:30, and also the flight number. I will file a complain and asking fro the reimbursement of my hotel fe, my taxi fee to the hotel and also a full reimbursement for the rental, that caused me huge delays and another 3 people becaue of the lack of rental on the original night. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 3
BUDAPEST, HU - Reviewed by ROBERT - 24 March 2019
" Dear Autoeurope, I wanted to rent a car for two days to pick it up on 19 March at 23:30 and return it on 21 March. The contract I had with Autoeurope detailed all requirements (pick up is out of operating hours). Nobody waited us at the Airport, Budapest. I called the USAVE office 4 times but no one picked up the phone. I went to the Usave office by taxi. The Usave gate keeper did not know anything of my rent and was not helpful at all. I had to go back to the Airport by taxi to find a solution. It was 01: 00 am when I looked for a Hotel to take the night at the Airport. The only Hotel available at the airport was Hotel Stacium at Vecses. I stayed in the Hotel for that short period. In the morning on 20 March I called the Usave office to ask for a shuttle to their office. At 09:00 I arrived at the Usave office to pick up a car. The first car they wanted to give me had a big crack on the windscreen (20 cm). I refused to take that car because of safety. They give me a minivan (Citroen Traveler, Diesel) which was available. I accepted it as I was in time constrain to reach my destination 200km away before lunch time (business). Next day I came back to drop off the vehicle. On my way back, only 60 km left to drive to the Usave Office but the vehicle indicated on the dashboard to refill the Ad blue tank otherwise the engine will be shut down. So, I stopped and refilled the Adblue tank which was difficult to find because no one told me at Usave that the car needs Adblue (Usave service should take care of it). So all in all, it was a big disappointment with this rental and I had additional cost because of the unprofessional service. I would like that Autoeurope to reimburse the additional expenses to me. I have all the bills and a statement made, signed at Usave on 20 March. Please, contact me for further administrative details. "
" Dear Autoeurope, I wanted to rent a car for two days to pick it up on 19 March at 23:30 and return it on 21 March. The contract I had with Autoeurope detailed all requirements (pick up is out of operating hours). Nobody waited us at the Airport, Budapest. I called the USAVE office 4 times but no one picked up the phone. I went to the Usave office by taxi. The Usave gate keeper did not know anything of my rent and was not helpful at all. I had to go back to the Airport by taxi to find a solution. It was 01: 00 am when I looked for a Hotel to take the night at the Airport. The only Hotel available at the airport was Hotel Stacium at Vecses. I stayed in the Hotel for that short period. In the morning on 20 March I called the Usave office to ask for a shuttle to their office. At 09:00 I arrived at the Usave office to pick up a car. The first car they wanted to give me had a big crack on the windscreen (20 cm). I refused to take that car because of safety. They give me a minivan (Citroen Traveler, Diesel) which was available. I accepted it as I was in time constrain to reach my destination 200km away before lunch time (business). Next day I came back to drop off the vehicle. On my way back, only 60 km left to drive to the Usave Office but the vehicle indicated on the dashboard to refill the Ad blue tank otherwise the engine will be shut down. So, I stopped and refilled the Adblue tank which was difficult to find because no one told me at Usave that the car needs Adblue (Usave service should take care of it). So all in all, it was a big disappointment with this rental and I had additional cost because of the unprofessional service. I would like that Autoeurope to reimburse the additional expenses to me. I have all the bills and a statement made, signed at Usave on 20 March. Please, contact me for further administrative details. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 2
BUDAPEST, HU - Reviewed by GENNADY - 20 February 2019
" I had a very good experience with this rental company. It is my third rental at this place. "
" I usually get a good price at U-Save. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by AVRAAM - 15 February 2019
" Very good support "
" Very good support. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ISTVAN - 24 January 2019
" The reservation made in Auto Europe site was for 19 January, 2019, but it was registered in Sixt system for 19 December, 2018. It caused some confusion and delay, but finally the car was provided. "
" The reservation made in Auto Europe site was for 19 January, 2019, but it was registered in Sixt system for 19 December, 2018. It caused some confusion and delay, but finally the car was provided. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 6
BUDAPEST, HU - Reviewed by GEORGIOS - 10 January 2019
" All good "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by NIKOLAOS - 09 January 2019
" Very good "
" Very experience and the car is new "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by SOPHIA TING YI - 16 December 2018
" Great experience in general. First time driving on the right side of the road. Easy to get around between European countries. "
" Buchbinder did not provide me the exact address/location of where to drop the car off. Had to park the car on road side and went into the office to ask. Otherwise, excellent car condition. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by GRAEME - 05 December 2018
" Auto Europe were great from the time we started looking to rent and we would not hesitate to rent through you again. "
" Picking up the vehicle was great and the vehicle was fantastic. Everything was great till we dropped off the vehicle. The young man was rude, ordered us around and then told us the outside of the car was dirty. Shame we couldn't do anything about the rain and the snow ! We asked where we could get a taxi with all our luggage and he pointed and grunted towards the terminal far away and up a hill due to renovations. Next thing we saw him climb into the car with another male and sped off leaving us standing there. No help and no desire to help! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 3 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by REZA - 05 December 2018
" Very good quality and very helpful "
" Fantastic very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MILAN - 25 November 2018
" DO NOT USE U-SAVE AUTO RENTAL, THEY HAVE A LOT OF HIDDEN CHARGES WHICH YOU CAN NOT SEE WHEN BOOKING ONLINE!!!!!!!!!!!!!!!!! "
" U save car rentals charged me additionally for crossing a border, for motorway, for extra kilometers, I paid extra £113.69 and £38.76. I will never again use this company because from my previous experience in renting cars in Hungary noone charged what they charge. Thanks, Milan Ssvic "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by KLARA - 21 November 2018
" It went well as agreed on. It would have been good to have a full tank as opposed to almost empty at night, it would have been great to be able to leave it at different airport or capital but overall I was happy and greatful. "
" The pick up was there. It took about an hour waiting in line and getting the paperwork. Person spoke English. The car was nice. Clean and New. Unfortunately the tank was almost empty which wasn't convenient at night for safety reasons. If I could have left the car at Bratislava airport for a reasonable price it would have been more convenient and more 21st century standard expectation but I worked with what was. I am thankful. Oh if there was an address and number to call in case needed, that is easier to find, that would be also practical. Thank you for the service. I was able to get to my destination with a relative ease, better than bus or train at the late hours. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by FRANCOIS - 21 November 2018
" Overall really good "
" It was quick, and got what was expected "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by PEJMAN - 16 November 2018
" The car I received was not in good condition, was not possible to drive over 100kmph due to unbearable vibration, car was pulling on motorway, steering wheel was not alligned, signal was not working properly, back seats didn't have belt (2/3)..... THIS CAR WAS UNSAFE TO DRIVE, SO I COULD NOT USE WHAT I PAIED FOR AND HAD TO DRIVE 500km EXTRA FOR THE SWAP WHICH I DIDNT DO SO I DID NOT USE IT, ON TOP YOUR COMPANY ALSO CHARGED ME FOR CROSS BORDER FEE WHICH I DIDNT CROSS "
" The car I received was not in good condition, was not possible to drive over 100kmph due to unbearable vibration, car was pulling on motorway, steering wheel was not alligned, signal was not working properly, back seats didn't have belt (2/3)..... THIS CAR WAS UNSAFE TO DRIVE, SO I COULD NOT USE WHAT I PAIED FOR AND HAD TO DRIVE 500km EXTRA FOR THE SWAP WHICH I DIDNT DO SO I DID NOT USE IT, ON TOP YOUR COMPANY ALSO CHARGED ME FOR CROSS BORDER FEE WHICH I DIDNT CROSS "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by BARBARA - 14 November 2018
" Never got the chance to rent the car since they did not accept our debit cards or cash as a back up card. Previously they withdraw the rental fee online but never gave it back since 'the company policy' says that once the rental is due and then a problem or cancellation occurs, no refund can be made. Paid a fortune for not renting a car. It was our fault since we did not double check the card's terms and conditions but in a situation like this we would have expected a little bit of flexibility and more of willing to solve the problem especially after they had withdraw the rental fee. "
" Never got the chance to rent the car since they did not accept our debit cards or cash as a back up card. Previously they withdraw the rental fee online but never gave it back since 'the company policy' says that once the rental is due and then a problem or cancellation occurs, no refund can be made. Paid a fortune for not renting a car. It was our fault since we did not double check the card's terms and conditions but in a situation like this we would have expected a little bit of flexibility and more of willing to solve the problem especially after they had withdraw the rental fee. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by FRANCOIS - 07 November 2018
" Easy booking process and easy to take the car "
" It was easy to take the car and drop it off thanks to the drop off keybox. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by AVDI - 03 November 2018
" Great Service "
" Everything was perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MONIKA ANETT - 22 October 2018
" - auto Europe should check the phone contacts with their partner - car rental partner had no idea what kind of insurance ( Refundable excess with super cover) I had - auto Europe should extend their working hours, as when I called numerous times they were closed "
" - 1 hour late airport pick up - phone number provided by the rental company wasn't working - No full tank - GPS wasn't working - service at the counter was poor "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by ALEXANDER - 17 October 2018
" Τ "
" Υ "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by VYTAUTAS - 17 October 2018
" They did not accept my mastercard and did not return my money that was paid in advance. The terms and conditions does say that mastercard is ok and I never had any problem with this card anywhere elese in Europe. Also, the card was accepted by Hertz company and autoeurope did not respond to my email, so after all I am very disatiafied with the autoeurope service. "
" They did not accept my mastercard and did not return my money that was paid in advance. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BUDAPEST, HU - Reviewed by NIR - 08 October 2018
" I am traveling on many business trips a year and unfortunately, the first time I used your services, I was deceived and paid a lot more than other offers for the car I received due to the fact that despite your commitment to a luxury van, I got a regular van where you can not even lean the seat back comfortably in front seats. I ordered the luxury van so my wife with back problems could sit comfortably in a comfortable car seat rather than a seat like a seat in a truck that could not be leaned. According to the rental company, there is a contradiction between the wording of the type of car invited and the category written in Vocher (FVMR) and they relate to the category only. "
" All in all, the desk clerk was nice but slightly impatient. I arrived at the counter at 8:20 am to pick up the car that was ordered at 8:30, but the car was not ready and I got it only at 9:15. I do not see justification for this delay. In addition, I received a car in a significantly lower category than the one that was ordered and the clerk claimed that AUTO EUROPE had misled me because it registered a FVMR in Vautcher despite the fact that I specifically ordered a luxury vehicle (as the LUXURY VAN MERCEDES V CLASS 7 PAX says). The category of the vehicle I received, I could order through another supplier for 150 Euro cheaper. I feel cheated and demand your answer to this issue "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by IOAKIM - 19 September 2018
" We were charged extra 73 euro for services not explained. I was asked if I will cross borders and I answered maybe. The person in charge did not tell me that there is a charge and went ahead and charged me 73 euro at the end "
" We were charged extra 73 euro for services not explained. I was asked if I will cross borders and I answered maybe. The person in charge did not tell me that there is a charge and went ahead and charged me 73 euro at the end. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by GYOENGYIKE - 15 September 2018
" Satisfied with all the aspects of my rental, car, company and the easy way of reserving a car. "
" Very quick service at uSave, friendly staff and a greatly appreciated upgrade for my car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ERNESTIN - 11 September 2018
" On time Good car Professional staff "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by PETER - 31 August 2018
" Very good service, as usual, but you should be careful which rental companies you work with. "
" When returning the car, I informed the rental company that there has been a minor accident and there is a small damage on the rear bumper. They obtained a "neutral expert opinion" concerning the cost of reparation, which resulted in an exhorbitant amount (for a very small paint repair), just above the excess amount. The opinion was provided in German language, which was not a language used in the contract, nor in the country of pick-up and the company offered to translate it for another 60 Euros. The company, based on the expert opinion, charged me with the full excess amount of 800.- Euros, plus handling fee. I asked them to revise this amount, given the very high labour cost assumed in the opinion, (cca 3 times normal labour costs in Hungarian garages), but they refused to even consider it. I consider this course of action as a rip-off, and I doubt it very much that the rear bumper will indeed be repainted by the rental company for the very small paint damage on it. "
Value for Money: 2 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by SEREY-PHEAK - 27 August 2018
" awesome price and services "
" awesome price and services "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by LASZLO - 24 August 2018
" Good choice of vehicles. Some rental offices incorrectly shown on map. "
" Car wasn't cleaned properly internally "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 4
BUDAPEST, HU - Reviewed by KOSTIANTYN - 20 August 2018
" Accidentally book car twice. Everything was solved in a minutes by email. One of the best client service I received. Thanks "
" In general I would said its 10 of 10 good service and reasonable price. Only one upset was that they provide other car and even car class, sure it was bigger and more expensive but for me as a car guy receiving ford galaxy instead of audi a3 was disaster) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by MONIKA - 14 August 2018
" Everyone was helpful! Would book with them again! "
" Fantastic car! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by LASZLO - 05 August 2018
" Cool "
" All fine, well-thought, caring, even country traffic rules and motorway vignette "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by TOM - 31 July 2018
" Good experience "
" Good experience "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BUDAPEST, HU - Reviewed by ESZTER - 20 July 2018
" Perfect as usual. "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by JASON - 19 July 2018
" Everything about the rental was perfect, except the initial pick-up. The woman at the counter was not very friendly and kept trying to upsell features, a bigger car, insurance, etc. The car wasn't ready and I had to wait around an hour and keep asking her its status, when she could see I was sitting on the other side of the hall and could easily have waved me over. The dropoff was super easy and everything else about the car was great. I was a little bummed i was not allowed to take the car into Bosnia, which meant getting to Dubrovnik required another two hours of travel and a ferry. "
" Everything about the rental was perfect, except the initial pick-up. The woman at the counter was not very friendly and kept trying to upsell features, a bigger car, insurance, etc. The car wasn't ready and I had to wait around an hour and keep asking her its status, when she could see I was sitting on the other side of the hall and could easily have waved me over. The dropoff was super easy and everything else about the car was great. I was a little bummed i was not allowed to take the car into Bosnia, which meant getting to Dubrovnik required another two hours of travel and a ferry. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by CHRISTOPHER - 15 July 2018
" Auto Europe did well. "
" Getting the car was fine. But dropoff was very difficult. The airport gave us what they said was a map for the dropoff. But it turned out not to be a map at all, only to have an address for a gas station near where the drop off used to be in Budapest. There was not even an address for the dropoff on the sheet. We tried calling the service number a few times with no answer and guessed at an address (which was very far from the center of town). When we found the office, there were no instructions for drop off. This time the phone service answered but gave us mistaken instructions for the drop off (they said the key box was labelled -- it was not and was hard to find). I would like some kind of credit back or compensation for the frustration and difficulty. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by KONSTANTINOS - 12 July 2018
" Seems to me that Global - Megadrive - BuchBinder are making more money from overcharging/double charging small car damages that they will never actually fix, compared to their normal rental business. The whole procedure is designed to make you get the car without paying attention to every little detail and then overcharge you for damages that are minor, probably pre-existed that will never actually be fixed. I use rental cars in Europe for more than 25 years, this was definitely my worst experience. "
" Car class was mentioned as Opel Astra or Similar, we got a Dacia Logan MCV 1.0. Similar only sizewise. Quality and engine inadequate. (We expected that to be frank.) The most serious problem is that we were charged for almost 600 euros for a scratch on the plastic wheel-cup and a scratch on the front screen (stone-chip they called it), that we are not even convinced that we did. When we took the car we noticed two scratched wheel-cups that were not listed on the "known" damages of the car, but they said they only list damages and scratches on the main body of the car, so we did not pay attention to any further damages. When we returned the car they said the third wheel-cup and a small scratch on the front screen were "new damages" and charged our credit card with almost 600 euros, that we consider way too much. We expressed out complaints and still waiting for an answer that will probably never come. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 7
BUDAPEST, HU - Reviewed by LAJOS MIKLOS - 02 July 2018
" You guys are awesome, keep up the good work :) ! "
" If you stay within the pickup country they are perfect, otherwise no. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by ALGON - 01 July 2018
" Good price, average service. Shuttle bus to pick-up point 5 minutes from the airport. "
" Nice car however not cleaned, half full tank and when we called Usave about the delay caused by late arrival of the plane the operator tried tot charge an additional €47,00 "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BUDAPEST, HU - Reviewed by ANDREW - 24 June 2018
" Excellent all the way around. The only negative is that the Buchbinder desk at the Budapest airport was pretty busy. They have all the customers while the other rental car companies were just sitting around. But worth the wait. "
" Fabulous experience. This was the best car I have ever rented. Front desk girl was excellent and extremely helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by VALENTYNA PRYKHODKO - 21 June 2018
" I didn't face any problems or discomfort.. Only one remark, the reflecting jacket was in the left front door's pocket.. But, this is a minor issue. In general - all is great! Thank you. "
" All is great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BERISLAV - 20 June 2018
" very good value and easy to book "
" very smooth and efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by BASIL - 24 April 2018
" I got better value than I expected "
" Deposit block is instant but unblock needs at least one working day. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BUDAPEST, HU - Reviewed by FELIX - 26 July 2017
" Very good service, easy overview of options, all necessary information, quick "
" Very good service, efficient, easy and well managed, good new car "
BUDAPEST, HU - Reviewed by BULENT - 27 June 2017
" Good deals, fine companies available like as hertz, thrifty etc..no hidden charges. Of course double check the offers and providers which is not under immediate control of auto Europe. "
BUDAPEST, HU - Reviewed by RAZVAN - 25 June 2017
BUDAPEST, HU - Reviewed by ARIE - 29 May 2017
" thanks "
" ok "
BUDAPEST, HU - Reviewed by BARUCH - 22 May 2017
" it took long time to get confirmation. suggest you put the phone no. for each pace of rental. I didn't know how to call you fromBudapest "
" for a small sign in the bumperthey charged me almost 400EUR "
BUDAPEST, HU - Reviewed by ANSIS - 20 May 2017
BUDAPEST, HU - Reviewed by MARCULESCU - 19 May 2017
" Excelent services!! "
" Super!! "
BUDAPEST, HU - Reviewed by GERGO - 17 May 2017
" they handled my multiple rebooking requests like a pro. i think I wasn't even charged extra for it (if i was, I'll come back and change the rating to dissatisfied) "
" i asked for an Audi a3 and got a Skoda with a dent on the right door. i was told to refuel at one particular station and hold on to the refuelling bill because they will check it - this is a level of penny fuckery I haven't seen anywhere else. also as i came from the other direction i actually had to make a detour (around 10 extra minutes worth) to go to that station. "
BUDAPEST, HU - Reviewed by DACE - 08 May 2017
BUDAPEST, HU - Reviewed by TAMAS - 12 March 2017
" Very good company, good prices and reliable service "
BUDAPEST, HU - Reviewed by GÁBOR TAMÁS - 07 March 2017
BUDAPEST, HU - Reviewed by AARON - 07 January 2017
" good car, good service "
" good car, good service "
BUDAPEST, HU - Reviewed by ENOCH - 25 December 2016
" I would like all the possible charge options to be listed prior to booking since there were alot of charges i needed to add on last minute at the desk, nearly doubling the total cost of my initial booking. This felt rather under handed and like i was not being presented the entire bill going into the transaction. "
" The lady working at the desk was constantly pushing me to purchase more options. While i understand it is her job, she did it in a manner that was reminiscent of being blackmailed. Saying things like: if you get even one scratch on the car it would cost the 1000euro deposit. Oh btw no warning about that 1000 euro deposit... not cool "
BUDAPEST, HU - Reviewed by SVILEN - 21 December 2016
BUDAPEST, HU - Reviewed by SANDOR - 08 December 2016
BUDAPEST, HU - Reviewed by VADIM - 06 December 2016
BUDAPEST, HU - Reviewed by JANOS - 05 December 2016
BUDAPEST, HU - Reviewed by TOSHINORI - 30 November 2016
BUDAPEST, HU - Reviewed by CSILLA - 23 November 2016
BUDAPEST, HU - Reviewed by ANNA - 22 November 2016
" I rented a car in Buchbinder, Budapest airport for three days and returned it back safe and sound. It was after 8 pm, so nobody accepted the car, check-in report wasn't made. However, the next day I got a bill for scratches, which I had nothing to do. It is possible that scratchers were made after the return by trolley. "
BUDAPEST, HU - Reviewed by AHMED - 21 November 2016
" the employee on the desk let me wait for 30 min until the guy out side prepare the car and he didn't. i got the papers and i went outside faced careless and Racism with employees outside , they didn't check the car just through the key and say check it by yourself. "
BUDAPEST, HU - Reviewed by LASZLO - 17 November 2016
BUDAPEST, HU - Reviewed by BALAZS - 12 November 2016
BUDAPEST, HU - Reviewed by PURICE - 06 November 2016
BUDAPEST, HU - Reviewed by ALAN - 06 November 2016
" Everything good about the rental, except when we returned the car back to the rental company it was early morning and the guy inside the rental hut was asleep and not answering the button on the gate or his phone. It was a bit alarming as our flight was getting nearer and we didn't know what to do. We waited 35 minutes outside before he woke up and returned us to the terminal. "
" As above "
BUDAPEST, HU - Reviewed by SANDOR - 26 October 2016
" AutoErope has good prices and information they provide is accurate. "
" Reliable and professional rental provider. "
BUDAPEST, HU - Reviewed by TURGUT - 17 October 2016
BUDAPEST, HU - Reviewed by SAMUEL - 02 October 2016
" I was disappointed with the booking process because I was first sent a voucher stating the 'out of country' drop off fee would be approx. 20 EUR, but then I was later sent a voucher stating the fee would be approx. 350 EUR. Because of this large fee increase, we had to change our plans multiple times. "
" The lady at the car rental place was very nice, but I was disappointed with Auto Europe. I had changed my booking due to the above reason. I received a confirmation; however, the car rental place had no record of our reservation. The whole process to finally get the car (after back and forth conversations with AUto Europe) was 1.5 hours. We had to then delay many of our plans! "
BUDAPEST, HU - Reviewed by LAJOS MIKLOS - 21 September 2016
BUDAPEST, HU - Reviewed by GABOR - 14 September 2016
BUDAPEST, HU - Reviewed by DIMITRIOS - 09 September 2016
" Plus(+): Car category as agreed Car new and in excellent condition No tricks, no hidden charges, no "discovered scratches" at return Minus(-): As usual with all rental companies, the charge analysis on the contract was not clear, nor were the locally paid charges (e.g. cross-border and additional driver). However, all charges were at last as stated at the initial AutoEurope contract. "
BUDAPEST, HU - Reviewed by ANGEL - 28 August 2016
" Great support during all the process until we got the car. "
" Good staff. Good car (except for petrol consumption). Good overall. "
BUDAPEST, HU - Reviewed by LEPEKHIN - 20 August 2016
" 1. Too many additional pays at check in. 2. During rent period I had incident with brake disks on both first wheels, I lost half of a day, a lot of nerves and money for car repair and international calls, because Enterprise did not support me well enough at that time. And at check out they only promised to return money for the bill for car repair. "
BUDAPEST, HU - Reviewed by LIUDMYLA - 17 August 2016
BUDAPEST, HU - Reviewed by BARB - 15 August 2016
" Easy to used with competitive pricing. Best deals available to suit our trip and timing. "
" Good prices and vehicle. Suited our trip very well. "
BUDAPEST, HU - Reviewed by ARTEMI - 14 August 2016
" Great car, good company. "
BUDAPEST, HU - Reviewed by ALEXANDER - 02 August 2016
BUDAPEST, HU - Reviewed by ANDRÉ DANIEL - 02 August 2016
BUDAPEST, HU - Reviewed by KATALIN - 01 August 2016
" I had to wait too long until I got my rented car. "
" The service was very impolite , and slow. The office is far from the airport so I had another one and half' hour until I got the key for the car.In this case there is a big possibility to miss appointments, connections and flights on the way back too. My experience was very bad with this company , I will never rent a car there for sure! "
BUDAPEST, HU - Reviewed by KUNAL - 29 July 2016
" I'd booked a Mercedes Viano 7 seater but was actually given a ford 9 seater van saying it's an upgrade since it's 9 people. Even though I said, I didn't want a 9 seater and would infact like a 7 seater Viano but they didn't actually have a car in that category inspite of having booked more than a month in advance. When I tried to contact Auto Europe based on the helpline nos mentioned on my voucher, I got connected to the US service center and they said that I'd have to speak to the German service center since it was Europe. Every time they tried to transfer me to the german desk, the call got disconnected. After almost 7-8 tries from my international number, I gave up! Really bad experience "
" I'd booked a Mercedes Viano 7 seater but was actually given a ford 9 seater van saying it's an upgrade since it's 9 people. Even though I said, I didn't want a 9 seater and would infact like a 7 seater Viano but they didn't have a car in that category inspite of having booked more than a month in advance. About 40 mins into the trip, we got onto the motorway, the car wasn' stable with possibly something wrong with the alignment. We called Buchbinder to replace the car but they insisted without checking that there is nothing wrong with the car. Ultimately they asked us to go the budapes airport,an hour in the opposite direction. After reaching there, they gave us a Volkswagen Caravelle as a replacement, which didn't have the rear ac working "
BUDAPEST, HU - Reviewed by EMRE - 18 July 2016
" Everything was fine and fast. Thank you. "
" Employee was very helpful and experienced. I have no problem about taking, and giving back the car. "
BUDAPEST, HU - Reviewed by EGIDIO - 10 June 2016
BUDAPEST, HU - Reviewed by ILONA - 10 June 2016
" Car was fine. Yet 20 days after I settled my account, I am still being charged for US$674.13. I paid US$74.13 equivalent in cash and have a receipt for it. The US$600 was supposed to be a hold on my account until I returned the car. I have fulfilled my part of the deal and returned the car as scheduled. You are yet to return my money! "
BUDAPEST, HU - Reviewed by BEATA ANNA - 10 June 2016
BUDAPEST, HU - Reviewed by SANDOR - 08 June 2016
BUDAPEST, HU - Reviewed by JANOS - 08 June 2016
BUDAPEST, HU - Reviewed by JANOS - 02 June 2016
" excellent , good price, good service "
" excellent, nice service "
BUDAPEST, HU - Reviewed by JACQUES - 29 May 2016
" le véhicule proposé sur place était d'un standing inférieur au modèle indiqué sur le contrat ( audi A3 ou équivalent ). Le contrat n'est pas suffisamment explicite au regard de la couverture des risques ( supplément sur place de 99 euros pour une couverture à 100 % ) "
BUDAPEST, HU - Reviewed by MICHAIL - 19 May 2016
" Extremely nice. Everything went ok "
" Very good. They even gave me a better car than I expected. The only issue was that I had to wait for almost 20 minutes in the airport from the time we have arranged initially, but the car and rest of service quality was perfect. Only minor issue was that although I mentioned I would like to travel in another country they did not clearly inform me about the extra insurance I needed at rental time. They only had it in some page in the terms and condition that I failed to go through thoroughly. "
BUDAPEST, HU - Reviewed by CAROLINE - 19 May 2016
DEBRECEN, HU - Reviewed by HANS - 10 May 2016
" Contact was fine/good. "
" Good help, everything was clear. beautifull car but it needed to add oil (only 15.000 km....) "
BUDAPEST, HU - Reviewed by OLEG - 09 May 2016
" Last time i used yours company! Nobody told on a rental place that we need stickers to drive in austria and from the deposite was hold 70% of money with out any email with detalisation. Still waiting that your company will explain me where is my money and why yours personal didnt tell me about rules to drive between contries, cause they knew that i'm going to visit viena and retern car in viena airport "
BUDAPEST, HU - Reviewed by ZSUZSANNA - 15 April 2016
" easy and fast booking "
" Excellent and friendly service! "
BUDAPEST, HU - Reviewed by TEKIN - 16 March 2016
BUDAPEST, HU - Reviewed by ANDREJ - 16 March 2016
" During ordering I was not informed about complete price. E.g high way fee, border cross fee ... "
" Operator from Thrifty was not willing help me when I asked for latter return of my car. "
BUDAPEST, HU - Reviewed by MOHAMMED - 13 March 2016
" new car and cheap price and good service "
" new car and cheap price and good service "
BUDAPEST, HU - Reviewed by CSABA - 01 March 2016
" Convenient, fair and got good prices. I've got what I've expected. "
" Friendly staff, good location near aiport. Cars in good condition, yet prices are affordable; probably in line with fact that rental office is near the aiport, instead of at the airport. Only thing though there was extra charge for motorway usage which was not indicated at the time of booking. Rate is about double of what a 10days public motorway fee would cost. "
BUDAPEST, HU - Reviewed by ZSOLT - 08 February 2016
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