" See above "
" When I have arrived to their office I found out that there were no car sits in the vehicle, though I have clearly stated in the reservation that I need 2 car sits. To my query, the responsible person suggested to take it from their store in the parking. When visited the parking store I have discovered that one of suggeted car sits was very dirty and the other was too small and safety belts were damaged. After my refusal I have been suggested to go and buy it by myself. The last statement made me very dissapointed and I have refuesed to take the car, as it was not meeting my children safety requirements. No money refund have been offered/received. Unfortunately I had to find another car rental and use their service. As a summary - car rental is not providing what was booked. Waist of time, nerves and money. "
Value for Money: 9 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 6