EZI NEW ZEALAND Car Rental Reviews

CHRISTCHURCH, NZ - Reviewed by RICARDO - 22 March 2024

" Everything was great "

" It was great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHRISTCHURCH, NZ - Reviewed by AZREENA - 11 March 2024

" Eventhough u have various support numbers, none can help me when I called regarding my problem during vehicle pickup. Your europe after hours support number is not working after hours. When i called other devision they said they cannot help with my reservation because my reservation was with the Europe branch. I demand for a refund please as I did try to contact U but unable to reach and your other branches which was open cant help me. I am very dissapointed with this company as I had to make a new booking with another company on the spot even though I had paid for the whole duration of my rental and I tried to inform regarding my pickup time change which earlier than the due pickup time "

" They didnt give me my rental car even though I notified them regarding my flight delay before the expected pickup time. Very dissapointed. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

AUCKLAND, NZ - Reviewed by IVAN - 10 February 2024

" It was well worth picking up the car from the city centre instead of at the airport. Also, our flight was delayed and AutoEurope contacted the agency to hold the car for us. "

" All good. We were explained all conditions very clearly. New for us was that it was the 1st time ever we were asked for the International translation of our driving license by the Rent a car agency, and they don't rent the car to you without it. It seems to be a requisit in New Zealand. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AUCKLAND, NZ - Reviewed by JAN - 10 November 2019

" The insurace is rather difficult to find out how it works and what you need! "

" Very routine staf, not much explanation about the car computer and the insurance issue, very good car. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

AUCKLAND, NZ - Reviewed by NIKOLAOS - 02 September 2019

" Just perfect! "

" Best value for money! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AUCKLAND, NZ - Reviewed by ALAIN - 17 February 2019

" In NZ you need a driving license in English or to have an English translation of your French driving license. As no mention of this was done during reservation with AE, I didn't have it. So lot of time lost to get the car at th eairport + 50$ overcost. Not professionnal at all from AE. "

" No Problem with EZI "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AUCKLAND, NZ - Reviewed by MILOS - 12 November 2018

" Perfect "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHRISTCHURCH, NZ - Reviewed by PATRICK - 20 July 2017

AUCKLAND, NZ - Reviewed by SORIN - 03 October 2016

" Smooth procedure and very good prices. "

" Old car, over 200k km on board. Need to do a driver license translation to English, due to the new law from 1 August 3016. I was not inform by autoeurope in advance. After 30 minutes and your translation in hand you are able to pick your car. Tricky condition on Ezi site, they inform me that for any damage or problem they will block me 2000 Nzd even if I have an autoeurope assurance. But you could get Ezi assurance for 20 Nzd/day if you don't want the blocking procedure. Fortunately nothing happens to me. But very good price. "

AUCKLAND, NZ - Reviewed by LAURYNAS - 25 March 2016