Auto Europe
- North America
- Central America
EUROPCAR UNITED ARAB EMIRATES CUSTOMER REVIEWS
- 8.1
- 7.8
- 7.8
- 8.1
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
EUROPCAR UNITED ARAB EMIRATES Car Rental Reviews
Average Rating for Europcar :
DUBAI, AE - Reviewed by CHELINA - 24 April 2025
" Very effective and good value for money "
" Very effective "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBAI, AE - Reviewed by GONCALO - 26 October 2023
" The best. "
" They upgraded my car, very easy to collect and kind staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBAI, AE - Reviewed by MASSIMO - 18 May 2023
" Pick up at the airport was a nightmare, almost 2 hrs. waiting to get the car. Staff friendly but overloaded. You shall report this unfortunate issue. All around was a good rental. "
" Pick up at the airport was a nightmare, almost 2 hrs. waiting to get the car. Staff friendly but overloaded. You shall report this unfortunate issue. All around was a good rental. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBAI, AE - Reviewed by VASJA - 03 May 2023
" Good "
" The car was as agreed (size (for 7 passengers) and clean), the pick-up location was as agreed , but the drop-off location was different from what was stated at the time of booking. Far away from pick up loaction and public transport (no bus, no taxi, no metro) and about 15 min further away from my hotel. It was quite a challenge to get back to the hotel and because of that the costs were higher. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 2 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by DIMITRIOS - 21 January 2022
" A pleasant ride. "
" In Abu Dhabi they release the guarantee in up to 21 banking days as their customer support advise me! It's a little to much in our days. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
DUBAI, AE - Reviewed by ROMKE - 26 December 2021
" Good experience "
" Good experience. Collection was a bit slow, but drop off was quick. We received the car we had ordered and the car was quite new. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ABU DHABI, AE - Reviewed by ADEM - 14 November 2021
" Didnt get the car at all, staff on the counter tell me that i will get refund... and ofc i didnt. "
" Didnt get the car at all, staff on the counter tell me that i will get refund... and ofc i didnt. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
DUBAI, AE - Reviewed by FLORIN - 13 January 2020
" It was a very good experience, very good supplier employees - everything was as expected. "
" No Comments "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBAI, AE - Reviewed by HUSSAIN - 04 January 2020
" Brilliant checkout and fast delivery. "
" Everything went very well except one thing that's the rental agent offered a lower class that isn't per my reservation. Then, I told either to give me the same class or upgrade per international standards and regulations because I could've paid less for a low class car when reserved. Eventually, he gave something better. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBAI, AE - Reviewed by ROBERT - 17 December 2019
" Car was in very poor condition (transmission shifting was abrupt, entertainment system kept crashing, slow puncture rear left, etc). Arun from operations was helpful in the replacement, but the staff at terminal 3 Dubai who handed over the vehicle, seemingly must have known these problems existed. Not good. "
" Car was in very poor condition (transmission shifting was abrupt, entertainment system kept crashing, slow puncture rear left, etc). Arun from operations was helpful in the replacement, but the staff at terminal 3 Dubai who handed over the vehicle, seemingly must have known these problems existed. Not good. "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 1
DUBAI, AE - Reviewed by MICHAL - 09 December 2019
" This was my 3-4 booking with autoeurope and no problem, as allways. "
" We arrrive quite late at the night and we were tired, so maybe thats why ceck in procedure seemed to take too long. Car was not particulary clean on pick up. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBAI, AE - Reviewed by JAMES - 16 October 2019
" I like the excess insured option "
" Good experience with a reasonably good condition reasonably new small SUV "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBAI, AE - Reviewed by VESELIN - 01 October 2019
" Dear all why my deposit have stay 21 days block? Explanation was because of calculation of toll tax and if have some penalties from police. For me is strange ,because they have my credit card and if any fines appear and they will withhold them. And now if they deduct my money, I don't know what they are, the fines, the tolls. Please clear this question and let me know when my deposit will be unblocked. Regards, Veselin Danev "
" good "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 8
DUBAI, AE - Reviewed by ZEMIR - 25 June 2019
" Exellent ! "
" Exellent ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBAI, AE - Reviewed by PIETRO - 29 March 2019
" Normal service quality of car not fantastic "
" Car inside smelly. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 5
DUBAI, AE - Reviewed by HOSSAMELDIN - 18 March 2019
" very nice experience, just I tried to send them to change my car but haven't received any response. Overall great service. "
" I have two concerns 1 I am a regular costumer so my data should be on your system but every time I go to the office it takes too much time doing their paper work and receive my car. 2 you deduct some amounts after I return the car without sending me any email or invoice of what has been deducted. I just receive the notice from my bank which is not professional at all as I need to know what this money for? "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBAI, AE - Reviewed by CESAR - 04 March 2017
" Hello Only one remarkes about reception they take a lot of time to finish the paper and give the car "
DUBAI, AE - Reviewed by MUHAMMAD - 09 August 2016
" Amazing site with full comparison between the different car rental companies. "
" I received the car with almost empty tank. I had to find the nearest gas station to fill up the car. The tire pressure warning sign was always since the recieved the car. Other than this it was a nice car. "
DUBAI, AE - Reviewed by SERGIO - 08 March 2016
" The company where we rented the car had no office in the terminal where we arrived. This was a major constrain and I needed to take a cab to take it and return it... "