" Confusion leading up to my rental, with two previous vouchers being cancelled and the newest voucher not being sent to me per email. I had to call customer service, which she apologized for the valid voucher not being sent. "
" Europcar responded to my email quickly, raising awareness that Auto Europe did not send me the most valid voucher after cancelling two previous vouchers "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9