EUROPCAR MOROCCO Car Rental Reviews

CASABLANCA, MA - Reviewed by FRANCESCO - 12 September 2024

" Price was very high and the car was small for what I have booked. "

" Car did not match what I have booked. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

MARRAKECH, MA - Reviewed by DUDUNG MARJONO - 17 February 2023

" very like europcar "

" We got a car little bit dirty, may be the car was not ready to be delivered to the next customer "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

AGADIR, MA - Reviewed by VÁCLAV - 03 March 2020

" Confusing comunication Quite lot of commisions at drop-off ( another necessary insurance, the second driver, deposit+insurance day by day) Long time waiting for drop-off of the car "

" Confusing comunication Quite lot of commisions at drop-off ( another necessary insurance, the second driver, deposit+insurance day by day) Long time waiting for drop-off of the car "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 9

MARRAKECH, MA - Reviewed by KAROL - 15 September 2019

" everything is ok. "

" Everything vas fine BUT we did not know that they will charge deposit of 1500 eur for toyota yaris. Please look at it if it is really necessary. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RABAT, MA - Reviewed by BEN - 16 October 2018

" NIl "

" Hello, Upon picking the car up , the class of car booked was not available and the car that was provided was in extremely poor condition with damage on nearly every panel. The interior was badly stained and smelt of poor body odour. I did not want to accept the car however i was told that the car was the only car available. The issue was that i had to be flexible in my days of car hire and was unsure when and where that would be possible to try and re arrage another replacement if at all possible. I originally booked the car for the period of 4/10 -11/10. On the 6/10 i was completely unsatisfied and returned the car causing some considerable inconvenience. I was surprised at the 1800 Morrocon Dirham depsoit required and also the complete lack of care on registering the damage of the car. I think that it only fair that the remaining days of the contract from the 5/10-11/10 should be refunded. I would appreciate an email and i will be happy to share the contract. If i receive no response i will start to seek legal recourse for a refund of either the unused remaining amount or full refund pending the response fom Europcar. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 1

MARRAKECH, MA - Reviewed by DANA - 22 March 2017

MARRAKECH, MA - Reviewed by IOANNIS - 08 December 2016

" Condition of car Not good, not well maintained (for example, bad condition of window wipers not offering good visibility during rainy time). Insurance details Not clearly advised and had to over insure the car / passengers as a standard.... Although well known return time / location (during normal working hours) Nobody was there to collect the Car and had to phone to the office for instructions (leave the keys in the box !!!) "

TANGIER, MA - Reviewed by MACIEJ - 11 October 2016

" I found there is no email contact with you ! Actually I felt left allone. I've been forced to drive 3 different cars: - 1st Renault Symbol - the trunk lock didn't work - 2nd car need a technical inspection after 4 days - 3rd was OK All cars deliver not properly cleaned. The 1st does not fit to Peugeot 301 category. "

" I've been forced to drive 3 different cars: - 1st Renault Symbol - the trunk lock didn't work - 2nd car need a technical inspection after 4 days - 3rd was OK All cars deliver not properly cleaned. The 1st car in my opinion does not fit to Peugeot 301 category. "

RABAT, MA - Reviewed by BARBARA - 19 February 2016