" beware of extra costs for airport surcharge "
" why did I have to pay an airport surcharge of 36 euro ????? "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" 1. Too many additional pays at check in. 2. During rent period I had incident with brake disks on both first wheels, I lost half of a day, a lot of nerves and money for car repair and international calls, because Enterprise did not support me well enough at that time. And at check out they only promised to return money for the bill for car repair. "
" Last time i used yours company! Nobody told on a rental place that we need stickers to drive in austria and from the deposite was hold 70% of money with out any email with detalisation. Still waiting that your company will explain me where is my money and why yours personal didnt tell me about rules to drive between contries, cause they knew that i'm going to visit viena and retern car in viena airport "