AUTO EUROPE CYPRUS Car Rental Reviews

LARNACA, CY - Reviewed by OLEGS - 17 September 2025

" All good and eficent "

" Very helpful and welcoming "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JOSVIK - 10 September 2025

" Comments about the car provided. Once 90Km are exceeded the car start to shake, we felt the engine was suffering in keeping up on the highway and the brakes where doing lots of squeaks when pressed. "

" counter and drop-off team where great. for the price paid we could have expected to have better better cars. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by MIROSLAV - 06 September 2025

" Good "

" Good "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by DAN - 03 September 2025

" Pricing and car good but bad behaviour by the desk agent spoilt things. "

" The salesperson tried to sell my daughter ( doing the pick up) a take full bring back empty despite the booking saying full to full at a cost of €70. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by BOJAN - 01 September 2025

" -all was as expected - very satisfied -I booked many times with AE and will necer change "

" all ok, very helpfull and kind personal "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SHAUL - 13 August 2025

" Great and efficient "

" Excellent experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IVETA - 23 July 2025

" This was local problems with Europcar, my experience with them in Bucharest was very nice. "

" Firstly, it was impossible to register online, despite the fact that there was a link for this. Secondly, I don't like it when an employee insistently offers me to upgrade the car for 200 euros and get a better car. Thirdly, the car was produced in 2019, which in itself is not a problem, and even a mileage of 150,000 km is not a problem either, but the interior stank, perhaps someone smoked in it, the gearbox was in terrible condition, it was impossible to change the next gear the first time, despite the fact that I have 20 years of experience driving a manual gearbox every day. Apparently, this is a local problem for this company, since I took the car to Europcar in Bucharest, everything was fine there. "

Value for Money: 3
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LIMASSOL, CY - Reviewed by CLIVE - 19 July 2025

" Booking easy "

" Staff very efficient and polite. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by JACQUES - 10 July 2025

" Same car as booked "

" Did not get return instruction to Paphos airport - would have helped "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MARTIN - 02 July 2025

" Old car, bad condition, pick up and return was fast "

" Old car, bad condition, pick up and return was fast "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by MIKE - 28 June 2025

" Auto Europe, excellent "

" Unfortunately the Aircon did not work properly. The staff were informed at drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by RICHARD - 19 June 2025

" The staff member at the desk was friendly & helpful. The car was easy to collect & drop off. "

" My only complaint is the fuel. You have to pay for a full tank up front. I still had over a quarter left when I returned the car so didn't use a whole tank which I paid for. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by ALEKSANDR - 04 June 2025

" I don't like fuel policy ful to empty "

" I don't like fuel policy ful to empty "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAEL - 15 May 2025

" The car we got was very old and with a lot of damages, it was impossible even to track all the damages that were on the car "

" The car we got was very old and with a lot of damages, it was impossible even to track all the damages that were on the car "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by MIKE - 08 May 2025

" Already booked again !! "

" All round very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by TIMOTHY - 04 May 2025

" Booking on autoeurope website was positive as usual. "

" Long wait at Larnaca airport, line was not long , however processing by Sixt team was slow, primarily due to upwelling of insurance, GPS & upgrades. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by GLYN - 29 April 2025

" Easy pick up, no problems at all "

" Nice easy pick up. Everything ready on time. No problems at all "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JENICA CRISTIAN - 02 April 2025

" Autoeurope is good. "

" Good, but expensive cars and a lot of things to sell . "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by LINAS - 29 March 2025

" Clear costs, no hidden fees "

" Very professional staff but also friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by PARASKEVI - 29 March 2025

" Thumbs up! "

" The Sixt branch in Larnaca offers excellent service by very qualified and friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ZOLTAN - 27 March 2025

" Everything was ok. I use Auto Europe more the 10 years ! Never had problem. "

" Everything was ok, just the quality of the car was a bit poor. The staff was realy friendly ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by DRAGOS MIRCEA - 19 March 2025

" The problem is not unique to Europe or to AutoEurope. Car supplied by Europcar although it had only 11,000 km was an old model, not even a display with Auto-Connect connection, was crazy in many places and left me with the impression that someone could save me a little damage that I then blamed. So it was necessary for my safety to get more insurance. Unfortunately we could not cancel the insurance carried out at AutoEurope, so we have not yet transferred the car. The site would not allow me that. "

" The problem is not unique to Europe or to AutoEurope. Car supplied by Europcar although it had only 11,000 km was an old model, not even a display with Auto-Connect connection, was crazy in many places and left me with the impression that someone could save me a little damage that I then blamed. So it was necessary for my safety to get more insurance. Unfortunately we could not cancel the insurance carried out at AutoEurope, so we have not yet transferred the car. The site would not allow me that. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by SAVVAS - 15 March 2025

" . "

" . "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by IOANNIS - 10 March 2025

" Very satisfied. "

" Very satisfied. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by PEDRO - 06 March 2025

" Auto Europe was easy to book and the prices seemed reasonable. I did not have to use the extra insurance which I also bought with the rental. "

" My rental car, a Kia Rio with 62k km on the meter broke down with a battery issue when stopping at a traffic light. Most likely it was caused by a malfunctioning stop-start system. After contacting the Sixt helpline a Sixt representative arrived in about 20 minutes, helped to remove the car from traffic and arranged a replacement. In total it took about 1hr 15 minutes and I felt it was handled properly, granted, during working hours around 4pm and in a big city. However I was on the way to an important meeting and missed a unique opportunity due to the car breaking down unexpectedly and leaving me stranded. I feel that shouldn't happen to such a new car and Sixt should make sure the cars they rent out are reliable. So in summary 1 star for the crappy car which left me hopelessly late and furious, and 5 stars for the quick and efficient emergency response which I really appreciated. On returning the replacement car everything went smoothly and I received the 500 euro deposit back within 3 working days without issue. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by PHILIP - 19 February 2025

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DIJANA - 14 February 2025

" Very satisfied "

" Everything was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ARTJOM - 04 February 2025

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GIEDRIUS - 03 January 2025

" Super "

" Super "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANDREI - 30 December 2024

" Sixt desk staff was fast and correctly,car was economic and in good conditions "

" Everythink was fast and correctly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CARMINA-DANIELA - 29 December 2024

" Thanks! "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAIL - 27 December 2024

" Overall ok. "

" Everything was ok, apart from the actual car. Too small for medium (KIA RIO) + the gearing was very hard (not well maintained) "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by ODED YEHOSHUA - 26 December 2024

" ok "

" good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by MICHAIL - 30 November 2024

" I was disappointed by recent Auto Europe / Europcar experience. Let's hope it was one off. "

" Staff were efficient and professional. Car was bad value for money and not in great condition: we'd booked a car in the large category and it wasn't powerful. It was struggling at 100-110km/h "

Value for Money: 4
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by KONSTANTINOS - 23 November 2024

" Everything went smoothly "

" I had no problem whatsoever "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MARK - 04 November 2024

" everything was just fine! "

" everything was just fine! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by TOMER LEON - 28 October 2024

" Everithing was OK "

" Great service! "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by BERNADETT - 21 October 2024

" i always book with auto europe - very satisfied "

" lovely and highly professional staff, quick administration "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by SHARON - 13 August 2024

" Very happy with CYCARHIRE, we have been to Cyprus many times hiring a car each time and none have come close to them. Took less than 20 minutes from counter to hitting the road in an immaculate car. Dropped the car off without issue when hire was up and as we had extended our holiday we booked another car with them and were back on the road again 30 mins later in an even nicer car The car price for both was amazing for practically brand new cars. Will not hesitate to use this company next summer and happy to recommend to others also. "

" Very happy with CYCARHIRE, we have been to Cyprus many times hiring a car each time and none have come close to them. Took less than 20 minutes from counter to hitting the road in an immaculate car. Dropped the car off without issue when hire was up and as we had extended our holiday we booked another car with them and were back on the road again 30 mins later in an even nicer car The car price for both was amazing for practically brand new cars. Will not hesitate to use this company next summer and happy to recommend to others also. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by FELIX - 02 August 2024

" Very good experience "

" Missing safety systems in the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by MALI - 13 July 2024

" 9/10 "

" Pick up and drop off were fast and easy. The car itself could have been better - passenger window did not work at all, the drive was not so smooth when driving in an uphill road. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by MICHAEL - 09 July 2024

" efficient and fair prices "

" smooth and efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by YEHOSHUA - 04 July 2024

" The service was excellent, the representatives were extremely generous and kind, they sang calm and happy and provided excellent service, the car was comfortable and brand new, it was ready when we arrived and everything was easy and fast when we returned, I will definitely rent from this company again in the future "

" The service was excellent, the representatives were extremely generous and kind, they sang calm and happy and provided excellent service, the car was comfortable and brand new, it was ready when we arrived and everything was easy and fast when we returned, I will definitely rent from this company again in the future "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PREDRAG - 28 June 2024

" Hire process went smoorhly. The vehicle was from XX century. "

" Old vehicle, from the last century. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by PAAVEL - 27 May 2024

" * "

" * "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VASILEIOS - 10 May 2024

" Very satisfied "

" Very satisfied "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ROMANS - 02 May 2024

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by LADISLAV - 14 April 2024

" We are regular customers and I highly recommend to consult Autoeurope prices. In most cases they are the best. "

" The lady at the Sixt counter was friendly and efficient. Thank you. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ZENON - 07 April 2024

" all good, but the contract excluded recovery service when I bough full insurance. this was not an honest deal, particularly when asked to pay additionally 80 euros for it. How is it possible that a car is rented by reputable company and recovery in case of breakdown not covered! "

" very nice stuff upon arrival. see comment for autoeurope below though "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by ODED - 16 March 2024

" Disappointing, And Im a frequent customer of Auto Europa. "

" Dear Madam / Sir Upon addressing the Sixt stand, you sent me to, for pick up of the car. The lady at the desk said that for "this car broker" I can offer you only a VW Golf of 7 years old !" When I rejected a such old car with likely less reliability she reverted as follows: "this is what you get when you hire with a broker and not with Sixt directly". In order to get a reliable car I had to add Euro 38.08 as an upgrade to your booked car ! Then only I got A relatively Kia Stonic car, same class as hired with you. This is a shame and should not be tolerated ! In this case no reason to work with Auto Europa. I request that you please address Sixt and make sure Im refunded with Euro 38.08. The rental doc. indicating the extra Euro 38.08 paid for "upgrade" to this previously ordered level car is with me and I am willing to send you a scan of it. Look forward for your feedback Oded Grunfeld "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by SANDRIS - 12 March 2024

" Good price, easy process. "

" Everything was easy and fluent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by BENJAMIN NYRUP - 07 March 2024

" I'm not used to getting a Sixt-car with so many scratches. "

" The car had way to much damages and dents. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by ARNON - 05 March 2024

" Never had any problems. Best prices. "

" Very good experience. Fast pick-up and return. The car just as ordered. New and clean. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by SAMUEL - 27 January 2024

" We always use autoeurope. They have the best prices and we've never had any problems. "

" Everything went smoothly. Very nice staff and very simple pickup and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by BOJAN - 18 January 2024

" Great service and good price. "

" Nothing special "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by LADISLAV - 04 January 2024

" Very bad experience. "

" 1. The price for renting child seats was higher than their purchase price. I have always had free seats at other rental companies. 2. The offer stated that the gas used was free, but at the branch I was told that this was not the case and that I had to return the car with a full tank. 3. The staff does not accept a credit card loaded on the phone, I had to pay an unnecessarily high insurance. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by GIEDRIUS - 04 January 2024

" Super "

" Super "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ROMAN - 19 December 2023

" The price is good ,but in our car the tires is old Have 2 puncher's in two wheels tire "

" Better to got the new car . In drop-off because we have delayed our flight for 3 hours and We have returned the car only after 3 hours from original time but I have payed extra 49 euro for the next day , that after I payed 40 euro for this car with diesel and not like new so old a car . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by PAVEL - 30 November 2023

" suoer "

" all was super "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREAS - 29 November 2023

" Best combination of price and service "

" Very customer oriented staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREAS - 27 November 2023

" Excellent combination of choices and prices. "

" Very friendly and willing to serve the needs of the customer "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GERNOT - 12 November 2023

" All was fine, however, due to the fixed contract I could not change the drop-off time of the car. I wanted to add one hour as I forgot the time-difference in Cypros, which was not possible. So next time I will book Sixt directly, as it gives me more flexibilty. "

" All was fine, however, due to the fixed contract I could not change the drop-off time of the car. I wanted to add one hour as I forgot the time-difference in Cypros, which was not possible. So next time I will book Sixt directly, as it gives me more flexibilty. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALMONTAS - 09 November 2023

" Everything ok "

" Everything ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by IONEL DAN - 31 October 2023

" ok "

" ok "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by STILIAN - 26 October 2023

" Good price, no issues "

" Very satisfied, especially that Europcar always release the blocked amount for the excess almost immediately after returning of the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAEL - 12 October 2023

" Very good and convenient service "

" Very good service, brand new car. However overpriced "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KONSTANTINOS - 07 October 2023

" straight forward, no hidden costs it is my 1st choice always "

" The car was nice but since it was convertible was too noisy. nothing to do with Sixt. Good check in good check out "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by EUGENIO - 06 October 2023

" The car was in good condition and did not let us down during the whole stay in Paphos. Staff at EuropeCar were very helpful and expedient in handling the delivery and receipt of the car. The terms of the hire had some small print that was provided ONLY at the counter on our arrival in Paphos. All terms should have been provided at the booking stage, to make me take a more informed decision which rental company to go to. "

" Cyprusaptcar is actually a subsidiary of Europcar! Why not state "oranges" for "oranges"?! There were MANY conditions that were not notified to me PRIOR to arrival at Paphos, such as the waiver of the "withheld amount" for an "all-cover" fee! The "full tank" policy is also somewhat confusing and being used to make you pay some more money at the outset! Not happy that the FULL terms of the hire were NOT provided when I made the booking with Auto Europe! :-( "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by DAISUKE - 05 October 2023

" Pick up at 2am, and I had to wait for 20min because other guests before me had a credit card problem. It's not the company fault, but I was sleepy. After counter registration, pick up the car at park was very quick. Car condition check was less than one min, because of only taking whole pics. I got a VW Golf, a bit old but good condition, no USB. Return was also only taking pics and finished. All documents were sent to my e mail address. Very good systemized, I felt. "

" Generally good. However, I wanted a USB connection in the car. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by CHARLES - 04 October 2023

" I opted to use Europcar which I could only say were 1st Class who provided us wit a brand new just out of the wrapper mild hybrid. The car was dropped at our hotel where we were meet by Adrian from Europcar who was so professional as well as helpful. Dropped the car off at the airport (Paphos) which again was very smooth and professional. Autoeurope was recommended to me by a friend who uses them all the time. Highly recommend, "

" After an initial issue with my credit card provider doing their due diligence (not Auto Europe) the process was flawless. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by YECHIEL - 03 October 2023

" na "

" na "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by SAMUEL - 30 September 2023

" Always use autoeurope, everything always goes smoothly and they have great prices. "

" Everything was very smooth and quick. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JEAN PAUL - 15 September 2023

" The booking was misleading, as I was charged extra by the counter staff. Could you kindly clarify "

" It was my understanding that the vehicle leased through autoeurope (as I had rented on numerous times in the past) has zero excess. The counter staff refused such a claim, and did not accept it. He made me buy their insurance package to cover the vehicle. I tried calling autoeurope from the airport but couldn't get through the line. Could you kindly clarify what the cover supplied was and if I was charged extra. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LILIAN - 10 August 2023

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KIRSTIN - 19 July 2023

" Very pleasant "

" Service and communication was very good. I would certainly use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by YOAV - 02 July 2023

" great service "

" great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by AMY - 02 July 2023

" Very good "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHRISTAKIS - 29 June 2023

" always i use the sixth,for my travelling and i am pleased. thanks "

" very sadisfie, good car with no problems . "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ELITSA - 07 June 2023

" 10 from 10 servise "

" The best servise i have in car rental boys in the parking 11 from 10 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STEFAN-DANIEL - 05 June 2023

" Overall all was ok. Maybe add a phone number for Romania. I tried to call to DE number but did not work. "

" Sixt was ok. Car needed some maintenance since it constantly smelled of petrol inside and it throwed hand brake errors. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by THOMAS - 25 May 2023

" When I arrive, they gave me a Kia Picanto, which is the smallest car they have. What I booked was a Peugeot 208 or similar, which is not like the Picanto. And they said that my car was in the category F1, which is the smaellest. so the advertisment and booking was wrong. I am very unhappy. "

" When I arrive, they gave me a Kia Picanto, which is the smallest car they have. What I booked was a Peugeot 208 or similar, which is not like the Picanto. And they said that my car was in the category F1, which is the smaellest. so the advertisment and booking was wrong. I am very unhappy. "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by SERGEI - 22 May 2023

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by NATALIA - 08 April 2023

" Thanks! "

" Thanks! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by RUNE - 03 April 2023

" Done "

" Done "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 4

PAPHOS, CY - Reviewed by RUMEN - 31 March 2023

" Really effortless. "

" Everything was great! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STANISLAV - 31 March 2023

" At the airport take 20 Euro in office. too long time to 800 EURO deposite back (not yet be unblocked). "

" Brake plates were in 500 km out. They have to change it. Left driving was good. Just in Lemesos and Nicosia was trafic, but car was comfortable. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by VIRGILIO - 20 March 2023

" Very professional throughout - all quite digital and pick up and return fairly efficient and fair "

" I have been renting really very often in larnaca from AutoEurope and Europcar and have been very happy. I like both companies very much and have always been very well treated. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by SAVVAS - 10 March 2023

" πολυ καλη "

" πολυ καλη "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHARLES - 07 March 2023

" All good, nothing to complain about :) "

" Great experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MONTAGUE - 19 February 2023

" couldn't help me get a decent car I think other agency would have done more "

" firdt car was a banger with 75000 on the clock impossible to overtake had no power but was changed to a reasonable car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by CHRISTAKIS - 11 February 2023

" It was good the all package "

" Just satisfied "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by CSABA - 12 January 2023

" It was ok. "

" Overall was ok. The only main thing is that I believe in 2023, the release of the credit card deposit should not take 2 weeks. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by CLAUDIU - 11 January 2023

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IOANNIS - 05 January 2023

" Overall Ok ! "

" Everything Ok besides the xcess cover I bought, was not accepted by the rental company. They told me that I should pay extra for that cover. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GIEDRIUS - 05 January 2023

" All was good "

" Sixt ia very reliable "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by GEORG-PHILLIP - 04 January 2023

" Ok experience "

" The car was relatively old and worn. The brakes needed to be renewed. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by RAIN - 01 January 2023

" . "

" 1.5 hour queue at desk to receive car... Car itself was fine. "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MARIUSH - 15 December 2022

" Overall fine "

" Very slow pick up "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by ALEKSANDR - 15 December 2022

" - "

" - "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by BRECHT - 25 November 2022

" When picking up the car at Sixt, it became clear that my credit card's limit was too low (because of other expenses) to allow reserving the amount required for covering the liability excess. Calling my bank, they told me that it was not possible to raise the limit. Hence, I asked the people at Sixt whether the rest of the amount (only 200 euro) could be reserved on my friends credit card. They informed me that this was not possible, because this could be problematic in case of damage (they might not be able to get the full excess amount). I also proposed to pay the 200 euros in cash, which they could simply reimburse to my credit card at the end of the rental period. This would pose no risk to Sixt, but still this was not possible. Zero flexibility! They could only offer to sell me additional insurance so that the excess would be lower. I felt the situation was being abused to sell me extra services that I did not need nor want. The extra insurance increased the cost of the rental by about 50%, so this is not insignificant! I was confident that Auto Europe would be able to help me with this situation. Not only was the person I got on the line unhelpful, she was also rude and condescending. This will be the last car rental I book through Auto Europe. "

" When picking up the car at Sixt, it became clear that my credit card's limit was too low (because of other expenses) to allow reserving the amount required for covering the liability excess. Calling my bank, they told me that it was not possible to raise the limit. Hence, I asked the people at Sixt whether the rest of the amount (only 200 euro) could be reserved on my friends credit card. They informed me that this was not possible, because this could be problematic in case of damage (they might not be able to get the full excess amount). I also proposed to pay the 200 euros in cash, which they could simply reimburse to my credit card at the end of the rental period. This would pose no risk to Sixt, but still this was not possible. Zero flexibility! They could only offer to sell me additional insurance so that the excess would be lower. I felt the situation was being abused to sell me extra services that I did not need nor want. The extra insurance increased the cost of the rental by about 50%, so this is not insignificant! I was confident that Auto Europe would be able to help me with this situation. Not only was the person I got on the line unhelpful, she was also rude and condescending. This will be the last car rental I book through Auto Europe. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by MARIS - 22 November 2022

" It was good! "

" Would be grateful for warning that you have to drive on left side in Cyprus before booking, I would choose automatic already right then! "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by AMELA - 18 November 2022

" To book via Auto Europe is really fast and simple. "

" We haven't received our deposit back on mastercard and it is five days ago we left the rental car back. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 9
Condition of the Vehicle: 3

LIMASSOL, CY - Reviewed by ANDREA - 14 November 2022

" VERY HAPPY TO BOOK EUROPCAR THROUGH AUTOEUROPE. THE BEST RATES AND SERVICE "

" THEY DEALT WITH A SMALL ISSUE IN A VERY PROFESSIONAL MANNER. UPGRADED THE CAR ALTHOUGH MANUAL BUT OFFERED SOLUTIONS. i WAS VERY HAPPY WITH THEIR SOLUTIONS "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MIKE - 13 November 2022

" Link to cyprus europcar check in doesnt work. And you do not answer emails. "

" They don't wanted to get payment from my girlfriend card without adding her as a driver. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by TRACEY - 24 October 2022

" Great flexibility with pick up and drop off "

" Great flexibility with pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by JENNIFER - 23 October 2022

" See above. Issues with transparency regarding third party insurance and deductible. "

" My issue is with the additional insurance offered. There was limited transparency with the third party insurance or deductible. I paid for "super with returnable excess", which I discovered was highly problematic and was offered additional domestic insurance at the counter for 3x price per day. This was not clearly communicated to customer in advance. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by FRANCESCO - 18 October 2022

" very good service "

" very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ADRIAN - 17 October 2022

" Very nice! "

" Very nice! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JACK - 16 October 2022

" I have used Autoeurope many times. Never had problems with them. "

" The first car was quite severely damaged with the tyre rim sticking into the car tyre. The staff dealing with the car just kept saying "no problem", "it's fine"....well, it certainly wasn't fine!! Thankfully they provided us with a new car. Depsite being told I would also receive the refund for the petrol the same day, I am still waiting for the money. "

Value for Money: 6
Efficiency of Counter Staff: 3
Expediency of Drop-off: 9
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by STAVROS - 10 October 2022

" Guaranteed service "

" No problems Ready to help if there is a problem "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SIEGFRIED - 28 September 2022

" None "

" Sixtus wants to charge Euro 178,-- for a very small scratch. Since the car Was full if scratches when i took it over, it is just money making by the rental company "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by UMBERTO - 24 September 2022

" There was a hidden clause in the contract with a Full-to-empty policy, but it was not clear that the company would charge the refueling at THIER own price. "

" Employee at the checkin desk too slow. "

Value for Money: 4
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by SOLOMON - 21 September 2022

" Ok "

" There are hidden surprises . Upon arrival the company asked (if I wanted to) to pay additional 48 per day in exchange to lower the guarantee from 600 euro to 100 euro. This should be stated in the conditions upon booking on your website. "

Value for Money: 3
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by PETR - 20 September 2022

" Allways very early reply. Thank you. "

" Good "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by FRANCESCO - 05 September 2022

" All ok, but next time I will pick up a larger car possibly automatic "

" Nothing to complain "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DICKON - 03 September 2022

" Good bar the pick up "

" The photos of the car were provided to me but did not fully show all the damage. I returned to the office an hour later and was told that the marks were not significant and not to worry. I questioned this and was shown a chart which explained how any damage is assessed on the car. Should this not have been shown to me as standard when I picked up the car? It wasted an hour of my time. "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by LARISSA - 02 August 2022

" He requirToo much paperwork when collecting the car , it took over 20 minutes to complete all the required paperwork "

" Professional "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by NEJC - 20 July 2022

" Have been using Autoeurope for renting vehicles for a time now and was always satisfied. Once we had an accident (lost car keys) and even then the service was fast regarding the insurance and everything to solve the issue. "

" Fast service, would recommend to my friends. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by EMIL - 13 July 2022

" I would like a partial / full refund for the service either from Europcar / Cyprusaptcar OR from AutoEurope. This has been the worst experience I have ever had. "

" 1) my car didn't have back trunk cover, so I couldn't carry any valuable belongings like laptop and camera to the beach 2) the team didn't propose any other car, not lower or higher class – DESPITE me purchasing FULL INSURANCE from Europcar (cyprusaptcar acts on behalf) 3) the a/c stopped working on day 2 properly: only maximum mode was working, which made us all sick and coughing with the baby – when I asked for replacement, nothing was provided 4) I CUT my finger (i have the video) with the handle on the driver door as the metallic paint was coming off it and was acting as the razor and cut my finger so deep it took 4-5 days to heal (after I returned to London) "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by MARTINE - 03 July 2022

" Sixt charged me a high price for 2 extra days. Not cool "

" You always get another brand of car like Skoda or Kia No europea cars catégorie B "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IOANNIS - 22 June 2022

" Bad experience due to the compulsory full to empty fuel policy. "

" This fuel policy of full to empty is a scam because, in addition to the cost of the car rental, you are charged for a full tank of petrol at expensive prices and then you are supposed to return the car empty, which of course is not easy at all to do, especially if you rent only for a few days.. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by NICOLAS - 21 June 2022

" Please see earlier comments for my justification. "

" On Saturday 4/6 we picked up a car from the Sixt booth at the LCA airport. Our reservation number was A42-170661, and 842170661 made through AutoEurope. This booth was the appointed service desk for the company I booked the car, which was GetYourCar company. Long queue and delays: Unfortunately, we discovered that the waiting time was almost one hour to be serviced, because there were only two people at the desks, and many people in this booth. Had I known that it takes so long to take a car from your agents, I would have booked from another company and pay some extra money. Exorbitant amounts to bind on the card: At the desk, the agent asked that the company has to place a hold on my credit card for 900(!) euros, just in case of accidents etc. I understand that this was said in the agreement of the car, but that was not explained clearly when I did the booking. Therefore, a renter that books a car with GetYourCar and does not have a credit card with at least 900 euros extra to spare, is hopelessly left in the company's mercy on what to do at payment / desk moment. As the employee explained to me, this was for not taking the full insurance, and for incidentals I would have to pay that can go up to this cost. Hidden extras and over the top charges: My credit card company rejected the charge try, and I was left hanging with two options: Either to pay full insurance of the vehicle for 128 euros extra, and be allowed to pay with my debit card the hold of 900 euros, or leave the desk after an hour of waiting and with no car. Also, the agent said we could not change the name of the reservation to my girlfriend that could try her credit card. Also, the agent said he could apply a small discount by removing some charges, and charge me only 104 for the insurance. Question: if i was going to pay extra for full insurance, why did I have to have an extra 900 euros reserved on my card?? This was not answered by the employee who said talked to the company instead. Given the late hour and delays all through, i asked the agent to charge me the insurance he said and proceed. Unfortunately, the agent lied to me, since he ended up changing me 187.54 euros. This was unexpected but could not do anything about it since i had committed and signed the documents and had to leave. Non full gas tank: Then, I picked up the car and right after exiting the airport, I realized the tank was not even full, but instead about 6-7/8. However, I was forced to pay a full tank, and do the policy full to empty. I find this policy mischievous and just there to steal money from people. How does the rental company expect the renter to return the car empty? Do they realize how inconvenient this is, besides that the renter by construction will lose whatever money of gas is left in the tank, above empty? Mind you that when I returned the car, I had 1/4 of tank left, that of course I would not be compensated for. Quality of car: The car I received was of less quality than expected, and definitely not after the treatment i received at the desk. The car was already second hand, meaning it was already used for many years before me. The rubber around the doors was old and sticky to the touch and left black marks to anything that touched. Two of my guests that were in my car got a trousers and a shirt destroyed because the rubber came off on those and cannot be removed with regular means. We had to pay special laundry cleaning service to remove it costing 30 euros a piece. Extension of rental agreement: I ended up keeping the car for another day, for which i phoned the company about and verbally agreed to the extra charge (23 euros). Mind you that the rental agreement was returned to me over email by listing 200+ euros as an overall cost. I understand that this is for the total of the rental, but at the moment of receival this was not stated. Proposal: you should clearly explain to the renter the charges they will receive, etc. Summary: All in all, i found the experience with Sixt and its sister/subsidiery company GetYourCar to be below par and the quality I expecting from a company like Sixt. It was based on pushing the renter into inconveniently signing, after long waiting times, no options or alternatives unless they could cost the renter extra money and no facilitation whatsoever. Also, the agent was disingenuously saying they would charge me only 104, but ended up charging me 188 euros, and not really explaining why or details about it. Finally, the car was not full, though I paid for a full gas tank. And the car was below par of quality and expectation. "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by OLIVER - 20 June 2022

" The car was a disaster and unsafe to drive, it shocked on the motorway and had a gearing problem where the car over revved constantly, really bad quality "

" The car was a disaster and unsafe to drive, it shocked on the motorway and had a gearing problem where the car over revved constantly, really bad quality "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by CRISTIAN - 13 June 2022

" Dos cagadas "

" Una cagada "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by JACQUES - 08 June 2022

" The issue with the AC really put me off, and will probably use other car rental companies for my next two holidays in 2022. "

" AC comes standard with cars in 2022. When I got to airport they charged me EUR 5 extra a day for a car with AC, and also tried to block extra deposit for the car, which I refused to accept. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by STILIAN - 20 April 2022

" In general very good experience with Auto Europe "

" Received old car. The fuel was charged, not blocked to my credit card and is still not returned. Drop off was very fast and efficient "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 4

PAPHOS, CY - Reviewed by STEPHEN - 10 April 2022

" Hav used the service many times and generally happy. The only real issue was my deposit was paid into someone else's account. Had to make a number of trips back to the airport to get resolved, not very happy that l had to do so as very inconvenient "

" Look below "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MARCO - 07 April 2022

" I could not use debit card and I had to pay extra assurance directly to the company for renting the car. I booked a car with autoeurope in Norway two months before (from AVIS) and there was no problem with the debit card. I do not get why with one comapny is it ok to pay the deposit with debit card and with another no. "

" Nice staff at the reception "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by LAURENT - 29 March 2022

" As evidence of that terrible experience (& rip-off), please find below e-mail with Europcar - I received no reply to the last message. Dear Mr XXX, 1- Thank you for the fuel refund, we appreciate to have been eventually fairly treated at least regarding this first dispute. 2- But as discussed last week, we pretend that we returned the car in the exact same condition as we got it 7 days before - plus that car was very far from being new & spotless ! As you could see from a picture taken the day of the return, no difference on the right lower sill is noticeable with Mr XX's picture and we deny having caused any damage. Plus no underneath damage was notified in the car return report, though Mr XX did inspect the car everywhere. So, to summarize the situation : - when we returned the car, Mr Andriou issued a car return report mentioning an accident we never had, - in your message, you are mentioning underneath damages, that have never been mentioned in the car return report, what is going to be made up next ? Once again, we disagree with all of that, and deny having caused any damage to your car. Again, we kindly request Europcar to transfer us back the €380 deposit that was abusively charged to us. Best regards, Thank you for your email. I have looked into this case and see that the fuel refund has already been done. In regard to the damage to the car, please see pictures attached, which confirm sill damage and underneath damage to the car as a result of the car being taken offroad. Therefore, in these circumstances a refund will not be issued. Please see attached. Kind regards and have a great day. Good afternoon, We rented a 2017 Ford Focus at Europcar Paphos Airport Agency from Dec. 28th to Jan. 4th. 1- We had pre-purchased €75.19 a full tank of petrol, and refilled the tank just prior to return, within 10km (see evidence attachment #1 & #2). According to what was promised, and to the contractual agreement, we should have been "instantly" refunded (attachment #3). Though our polite request, we were not. 2- At restitution, Mr XX from Europcar issued an "accident report on Jan. 3rd" (attachment #4). We have had no accident with anyone at any date, this is factual, so we denied all of this. We do pretend that we returned the car in the exact same condition as we got it 7 days before. Mr XX pretended he spotted some difference on the right lower sill when comparing to his unclear & very dark picture dating back to Nov. (attachment #5). As you can see from a picture taken the day of the return (attachment #6), no difference on the right lower sill is noticeable. Plus the Ford Focus we had will soon be 5 years old, very far from being brand new or bump & dent-free ! Since then though, €380 from pre-authorization have been withdrawn from our account, we absolutely disagree with that. So we kindly request Europcar to transfer us back the total amount of what was abusively charged to us : €75.92+€380=€455.92. In case you need my IBAN to transfer that money, please feel free to ask ; we are looking forward to reading from you. Best regards. "

" We got a used car (5yo), which for a rental car was in poor condition. We got stuck in the mud so called for assistance... but before they came managed to get the car out. At car return they pretended we went off road, issued an accident report (though they admitted there was no accidet) with a small defect on the car we fully disagreed about. So they refused to refund petrol & deposit (E75.92+380) "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by LASZLO - 22 March 2022

" Everything was ok. "

" Great service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ILYA - 15 March 2022

" Everything was fine! "

" Thanks! "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by EMILIOS - 10 March 2022

" Got the car in a couple of minutes. The car was excellent "

" Fast and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by NIKOLAY - 09 March 2022

" I think that the services of Auto Europe are the best offer on the market. "

" Sixt's services at Paphos Airport are very good. I recommend. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by ABNER LUIS - 03 March 2022

" Easy to use and with clear information "

" Everything was clear and as described in the contract. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by VALDOR - 20 February 2022

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JISHNU - 10 February 2022

" no hasseld. price detailed correctly. "

" Was quick in delivering the car. All the staff were very helpful. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAIL - 01 February 2022

" Everything ok "

" Everything ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALEXANDER - 29 January 2022

" It ok "

" Everything was fine "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by PRAVINKUMAR - 14 January 2022

" Allover experience with your team is good but i was little bit disappoint at counter.... Please ask them to release my 100 Euro deposit in my credit card. Thank you. "

" As per your condition, i had to deposit 900 Euro at counter via credit card but unfortunately I did not had enough amount in my credit card but I have asked to pay from debit card or from another name credit card but he was not agree because of your/their policy. Finally he had given me another 112 Euro extra insurance + 100 Euro deposit. I did not have any choice so I did this. But till date I did not receive my 100 Euro Deposit, still it is sawing in my credit card reserved.... Second thing by mistake while booking we have selected fuel tank with full and return empty but I have requested him to change that at time of return fuel tank should be full...... but he said he can not do because we have booked with you like this (bring fuel tank empty one) but in another case, he had offered to me another big car instead of this small car with higher price so I told him that you can not change fuel condition but you can change completely another car than we booked and for that you don`t have any problem in your policy. because to change car he had benefit with higher rent in fuel he don`t have anything..... so he did not co-operate. my remarks is that they can changed if they have benefit or else no...... Same time one my friend booked car for him via you and he has take car from Europe car and he had same problem about credit card balance but Europe car had given him extra insurance in 84 Euro only but here they told me they have only 112 Euro insurance, if i wish i can take or i can contact you......... "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MIRELA CODRUTA - 09 January 2022

" Quick check in, verry nice staff "

" The car had engine problems "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by KATJA - 17 November 2021

" It was not clear,that the insurance is between Autoeurope and me and not between Sixt and me. "

" Speady handover. But our concerns about documenting scatched were not taken very seriously. At the emd the was no problem. But if there had been, we documented all scratches with pictures and videos ourselves. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by MARK - 14 November 2021

" Overall good experience. "

" Check-in extremely slow (almost 1 hour despite there only being one customer before me). Car provided was a grey import from Japan. All my personal details were divulged to a third party without my consent. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by NATALYA - 03 November 2021

" The best recommendations "

" In general everything was ok, but there were many scratches all over the car. I worried that some of them could be taken to our responsibility. The check out was fast and smooth, in two days the deposit was unblocked. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ANTONIOS - 29 October 2021

" Maybe the best search engine among car rentals. "

" All was ok. The fuel policy though was paid at the register and it was extra, not included. Also they offer an extra insurance that cost 63 euro. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by PARASKEVI - 21 October 2021

" Excellent staff "

" The vehicle was in a good condition but had some minor flaws due to its high mileage. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VIKTOR - 21 October 2021

" Understandable web site, easy to choose from and book. Thanks "

" Top company with quality cars "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by RENE - 20 October 2021

" It was for me 3 time to rent car from Europecar and will do it again! "

" Everything was perfect. One morning was problem with battary, but for one hour it was changed. I forgot the phone.holder to the car and sent it to me home. I am very thankful for this. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by WENDY - 15 October 2021

" All went very smoothly from start to finish. I am slightly amused that , as two over 70 year olds, my husband and I had to pay a large premium , which we have yet to get back, as I would imagine that we are far more careful than some of the younger drivers we saw in hired cars passing us on the motorway. "

" The staff were all very helpful and I could not fault them. I did think it was quite expensive, however. Unfortunately we were not able to take advantage of the full tank of fuel either , so only used half. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLIVER - 22 September 2021

" Charged me insurance when Europecar said this one doesnt count, very dodgy service "

" Good but was asked to pay insurance twice, feeling like a scam, hoping one gets refunded "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by SAMER - 21 September 2021

" Very unpleasant, I was polite and patient but never again with europcar "

" I've sent a detailed email to res manger, and subsequently Europcar sent me replacement. But by then my rental had already been tarnished, what should have been at least a pleasant experience ended with a rethink of using autoeurope in future "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by MIRKO - 15 September 2021

" OK "

" OK "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by JAFFER - 06 September 2021

" Everything went well. "

" I would recommend Europcar Cyprus to a friend. Friendly staff, the car was really clean and in new conditions. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VOLODYMYR - 03 September 2021

" No probles at the drop off. "

" The car was ready at the pick up and the stuff was proffessional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by JAROSLAV - 09 August 2021

" The only think I don´t like is policy full to empty with Fuel. "

" The car I have ordered was renault megane and I have got Wolkswagen golf. Thery said, it is upgrade, but in reality isn´t. What matters is the size. And Golf is smaller then Megane "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MAARTEN - 02 August 2021

" All went nice and smooth. "

" Friendly staff , quickly on our way. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by EMILIOS - 22 July 2021

" Very satisfied "

" Everything was fine, quick and appropriate service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLEKSANDR - 28 June 2021

" very good "

" Great car in new condition as well as stuff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VALENTIN - 23 June 2021

" Will always choose to work with Auto Europe "

" Good value for money "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by DORU DIONISIE - 13 June 2021

" Altfel o experiența buna , mașina buna , chiar dacă avea 4 ani jumate "

" Trebuie(obligatoriu) sa faceți poze la toate zgârieturile de pe mașina ,deși atunci când am luat mașina ,cel care mi-a dat-o îmi spusese ca știe de toate problemele mașinii și sa nu îmi fac griji. Dacă nu făceam , eram bun de plata ... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREI - 13 June 2021

" All OK "

" All OK "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ROB - 24 May 2021

" See above "

" Generally good and efficient. Car had a lot of scratches and damage on collection. Had to do self inspection, photos and video. On return, staff only went on their own memory of damage and asked for my proof so they did not charge. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by THOMAS - 25 April 2021

" Good prices, great promotion (free 2nd driver). "

" I have rented from Sixt Larnaca numerous times in the past year. The experience at the counter, pick up, and drop off were all great so far. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GIORGOS - 07 January 2021

" The rental was with Europcar. The pick up and return was done without any staff which is less reliable as it is forcing you to take several photos on each occasion. The blocked guarantee was released before I return the car and this is surprising.. it was communicated but no concerned expressed. "

" The rental was with Europcar. The pick up and return was done without any staff which is less reliable as it is forcing you to take several photos on each occasion. The blocked guarantee was released before I return the car and this is surprising.. it was communicated but no concerned expressed. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by NIKOLAOS - 06 January 2021

" AutoEurope is very usefull to compare all the availabilities at the best prices "

" Great cooperation with SiXT, easy pick-up/ drop-off at the airport, very good condition of the car for the rented price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MICHAIL - 24 December 2020

" Very good. Managed to take the car fast with no issue. Very good car. "

" Perfect. Everything was very good. they even upgrade my car for free due to small amount of car rentals "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GIORGOS - 16 December 2020

" A good rental but too much and long time to release the funding guarantee.. "

" The authorisation of eur 1,100 is still blocked. Other car rental providers release it instantly! "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by THOMAS - 25 November 2020

" Quick and efficient booking experience. Care must be taken though to not accidentally book a rate with a pre-paid tank of fuel. "

" Everything went smoothly, as it should be. As a regular customer, I am already greeted by name approaching the counter ;-) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by THOMAS - 20 November 2020

" Works as expected... "

" I am a regular customer of Sixt in Larnaca and have not been disappointed so far. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by RUSLAN - 14 November 2020

" Another car scratched mine. I was calling EMERGENCY number multiple times, but nobody replied. It took 3 (three) !!! hours to get an agent to the incident place. "

" Another car scratched mine. I was calling EMERGENCY number multiple times, but nobody replied. It took 3 (three) !!! hours to get an agent to the incident place. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by MICHAEL - 12 November 2020

" see above "

" Quick & easy to use "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGIOS - 06 November 2020

" You are the best! "

" The condition of the car is not better. The key for electric window in left side is out of order and the key of luggage door. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by ERIKA - 02 November 2020

" Everything was very good "

" Perfect company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by SAMER - 29 October 2020

" Was very happy with Sixt desk, process was straight forward and quick. "

" Excellent service from the front desk and car pickup team "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LIMASSOL, CY - Reviewed by DENNIS - 29 October 2020

" Excellent so far. "

" I still have the car and I extended the lease. The car is fine and the Most important thing is that the price was competitive. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by KASPARS - 20 October 2020

" :) "

" First of all, I'd like to thank you for the service! The first car that I got from Paphos Airport car rental point was a Renault Megane 1.6 engine. The look of the cabin was rather sad and the outside of the car was also scratched from all sides. Already on the first day of driving, I realized that the gearbox shift works very badly, especially in reverse. After a week of operating the car, I entered the petrol station in Larnaca to fill up the tank. The gearshift stuck in one position and the car could no longer be operated. Tried several times to call the Paphos office, but failed. Then suddenly I saw that the company also has an office in Larnaca, which I immediately called. I would especially like to thank the old gentleman Kyriakos for his approach and assistance. I was got another car, KIA Rio, that I was very happy with. Some girl was called beck from the paphos office after a short time and apologized very much for the incident and missed calls. Generaly consider it a very good and responsible service. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

NICOSIA, CY - Reviewed by AVEDIS - 18 October 2020

" Whenever i've rented a car, it has a very bad smell in it "

" X "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by MICHAEL - 06 October 2020

" Terrible "

" Had to cancel car hire twice because of cancelled flights no refund. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by GEORGIOS - 05 October 2020

" IT'S THE BEST "

" iT'S IN GOOD CONDITION "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by EMIL - 28 September 2020

" I have been using Auto Europe since 2009 and been telling my friends as well to use it. I have extended the booking with Paphos Airport Rental (provided by Europcar) through the phone support of Auto Europe. The manager found a car for me and DIDN'T tell me there's no air conditioning in the car, the difference between the with a/c and without a/c was 1.5 EUR! Logically Europcar did everything to give me the worst & oldest possible car in order to ask me to upsell for a different car for 200 EUR. When I called the Auto Europe representative Martha, she told me they can renew the voucher (i will have to wait for 2 hours) for the SAME class with the a/c. 2 hours of waiting time and Auto Europe will 'forgive' me 1.5 EUR difference. They didn't even propose me an upgrade of the class of the car. After 11 years with Auto Europe this is the worst experience ever. I have been given a car with 130k km mileage, hardly working and all thanks to the manager from Auto Europe who didn't pay attention to one detail. I am going to switch from Auto Europe after 11 years. "

" Decent company with low quality cars "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LIMASSOL, CY - Reviewed by GRAHAM - 28 September 2020

" Will be booking again in future and have already recommended Auto Europe to my friends. "

" Very helpful and friendly staff. I tried several other companies in Limassol and they were 'not interested ' in taking my booking unless I paid twice as much as everyone else. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MAIJA - 23 September 2020

" Ok "

" Ok "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALIUS - 21 September 2020

" I called Autoeurope support with the issue that the main driver does have a debit card instead of a credit card. Employee suggested to make a new booking instead of informing me that debit card will be accepted at Europcar because we have booked full zero excess insurance. "

" Friendly representative "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by BJOERNAR - 17 September 2020

" The backpayment to me is still missing "

" When I should deliver the car, they had closed the office and they told me to delivere the Key in a box. But still Eurocar has not paid med back 999 NOK for fuel etc. That very unprofesjonel and bad customerservice "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 2
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IOANNIS - 10 September 2020

" Very good "

" Very efficient and friendly service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by JAN - 04 September 2020

" The only and big surprise was, that they drive a car on a left side of the road there on Cyprus. :-D But, it was nice experience to find out, how quickly can man to adapt to a new situation. "

" There is nothing to note. All was smooth as take over as hand over. Car was nice and fully functional. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LIMASSOL, CY - Reviewed by GEORGIOS - 03 September 2020

" It's good "

" It's very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICOSIA, CY - Reviewed by KATERINA - 01 September 2020

" Excellent Support "

" Excellent Support "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by TAMAS - 30 August 2020

" not so good because of the above mentioned. "

" The rubbers on the back doors were poor quality so they made all of our clothes dirty with sticky black oily patch. :( "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by IVAN - 30 July 2020

" I have no complaints on AutoEurope apart from not being careful on knowing which company you offer. Please think about this matter: if your customer despises Sixt (or Herz or Bedget, etc), how could you satisfy their wish to ensure they won't have to deal with bad providers? Your website does not provide any option "avoid X, Y, X" unfortunately and even then, alternative names would defeat this mechanic. So, despite of not feeling bad about AutoEurope, I unlikely would recommend you because people must be more confident about knowing which provider they engage with. "

" This provider just happened to be Sixt! The company I always tend to avoid after number of unpleasant experiences with them. Perhaps, that's the reason they operate under alternative name. So, my poor expectations was confirmed this time again. The company exercised a hidden charge of 20+VAT at the counter without explaining clearly what's that (leveraging my inability to deal with details on-the-legs after long arrival) until I enquired customer service later on. They cited it as "COVID disinfection charge", something which NO any other company did in my next two consecutive car rents within same month (I'm at extended stay there). Their pricing only _looked_ like the best value but the hidden charge would instantly place them beyond the top-3 choices, hence I'd never decide to rent from them even if not knowing about poor service level of Sixt. Drop-off was seamless but I must say, the same was during my last experience with Sixt when problems arrived only 2 weeks later (I had to dispute their charge for car's issue which I never made and which apparently happened after drop-off). I still don't have trust same story won't repeat, so watching carefully for possible emails from them. Sixt is perhaps the worst car provider and normally I'd wish to avoid it at all costs. Using alternative names helps them to scam people like me who actively look for stepping into them. "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by VIKTOR - 04 July 2020

" I have been using Auto Europe for many years "

" i am satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by MARTINS - 22 May 2020

" Very bad experience. I did not expect such an attitude towards the client! :( :@ "

" I could`t fly to Cyprus due to the Covid-19 virus. No one returns the money and and do not respond to emails requesting it!!! :@:@:@ "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by CAROL - 07 April 2020

" As 3 "

" I was very disappointed that you are not reimbursing my extra payment, that was not my fault, as EasyJet had not cancelled my flifht, at the stage I needed to book the extra days. Please reconsider this and refund my credit card, as a matter of extreme urgency. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by SCOTT - 31 March 2020

" Both companies didn't really talk to each other. Hidden/ sneaky fees "

" Lots of small print that wasn't made clear at the time of booking. Ended up paying extra on the desk for insurances "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 10

LIMASSOL, CY - Reviewed by IOANNIS - 29 March 2020

" I was not able to get the car, because the SIXT office was closed, at normal working working hours, because of the virus. I would like to get a refund please Thank you "

" I was not able to get the car, because the SIXT office was closed, at normal working working hours, because of the virus. I would like to get a refund please Thank you "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by MARIE - 27 March 2020

" Perfect "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANASTASIOS - 14 March 2020

" ΠΟΛΥ ΚΑΛΑ "

" ΠΟΛΥ ΚΑΛΑ "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by MARIE - 12 March 2020

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OMAR - 07 March 2020

" My experience wa good but not so satisfied. Previous experience was very satisfaiying. this time due to the conditions of the vehhicule. apart of having a very large mielage, more than one hundred thousand kilometers, it was not confortable. I have some back issues and due to the conditions of the seat, it became worst. "

" My experience was good but not veery satisfiying as I expected. "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by MYKHAILO - 06 March 2020

" + "

" That was my first time of booking a car. I chose europecar because of many of good feedbacks and all was wonderful! Deposit was rerurned in 2 minutes "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NICOSIA, CY - Reviewed by ALISA - 03 March 2020

" I am satisfied with my choice. Thanks for nice and polite staff. "

" I am satisfied with my choice. Thanks for nice and polite staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MARIAN - 03 March 2020

" Good "

" Sixt was "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARIE - 27 February 2020

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLEG - 24 February 2020

" Super "

" Super "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MARIE - 20 February 2020

" Perfect "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGE - 17 February 2020

" As per above experience "

" It would be good to know beforehand that fuel prepayment is mandatory. Also the condition of the car provided wasn't what we're expected. Another reason is that instead of a booked diesel engine car they provided a petrol one due to unavailability! "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by PANAGIOTIS - 17 February 2020

" There was no spare tire in the car (just a repair kit) and the luggage trunk was not level (since there was no tire below) so that the bags could not be stored correctly. "

" There was no spare tire in the car (just a repair kit) and the luggage trunk was not level (since there was no tire below) so that the bags could not be stored correctly. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by ALEX - 16 February 2020

" OK! "

" OK! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANDRES - 10 February 2020

" Sixt didn't even know that Auto Europe offers insurance (included in price). Sixt wanted me to pay extra for insurance - double paying?! "

" Sixt is a company who promises you a car that they don't actually have. You pay in advance and when you are going to get the car, Sixt tells you they don't have that car and "suggests" you to pay extra to get another car. "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 5
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by DARIUS - 03 February 2020

" - "

" - "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MARTAS - 30 January 2020

" Overall good, becouse i do another way "

" In beggining, funny man try to convince give back empty fuel car (a lot clients agree how i listened), but not logic when car full fuel is about 45eur, he try 52eur charge. Another thing, car was not full tank, it was 7/8- how i understand maybe local bussines on fuel, becouse i sae scheme on fuel. In beggining he convincing get full tank which is 7/8 or 8/8 barely, then i giving empty tank, they getting fuel... maybe i am wrong but it was first time with your company like this in Cyprus. Another thing charge for car key 300eur was, which is still reserved "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by CATHERINE - 29 January 2020

" Auto Europe were helpful when requested assistance. "

" Old car, old tires and overall state. Almost 50000 km. Never ever driven such an old car in Europe rentals and when needed road assistance, they were very rude. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by ALFREDAS - 28 January 2020

" Very bad experience, i had to buy at office in Cyprus insurance of 80Eur, otherwise, they wanted to charge me with 1000Eur deposit for Nissan Micra. So i had to take their insurance, so they charged me only 250Eur. "

" Very bad experience, i had to buy at office in Cyprus insurance of 80Eur, otherwise, they wanted to charge me with 1000Eur deposit for Nissan Micra. So i had to take their insurance, so they charged me only 250Eur. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by GAJA - 27 January 2020

" Nice service in the drop-off. "

" It took a very long time to take the car. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by IOANA - 14 January 2020

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" - "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANRIJS - 13 January 2020

" All is correct and clear. "

" Staff member at the counter tried to sell me insurance, and i did not want to buy it because i had it already, then he became little bit rude to me. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by JIRI - 11 January 2020

" Booking process, information provided and of course the price with zero excess was OK. Customer service replies very quickly. Unfornutaley, when you rent a car in the evening and you need a help, European call numbers are closed. "

" When you are an Auto Europe customer, you can expect a hunt for an additional rental costs. Europcar Cyprus accepts the embossed Master Card, but not with an AE voucher. The representative said, it is not safe for them to block 300 EUR on this card. So I had to buy and additional product for 8 EUR/day to accept this card and suddenly they do not need any blockation on your card!! I have rented wiht my MC card so many cars worldwide. We have got an 5,5 years old car with rear tires under the 1,4mm limit with cracked front bumper and so much scratches everywhere. "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by ANATOLIJ - 09 January 2020

" I didn't get the car because only credit card was acceptable and with this information I have faced from voucher (after paying rental fee). The administrator recommended an alternative solution, but it was too expensive. Eventualy I have lost that rental fee. "

" I didn't get the car because only credit card was acceptable and with this information I have faced from voucher (after paying rental fee). The administrator recommended an alternative solution, but it was too expensive. Eventualy I have lost that rental fee. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by EDGARS - 07 January 2020

" Please specify car rental company on the vaucher. "

" Please specify car rental company on the vaucher. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PANAGIOTIS - 27 December 2019

" Great experience as always "

" Great experience as always "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MARTTI - 15 December 2019

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" . "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ARTURAS - 10 December 2019

" Very good service and prices. Will use again. "

" Very good service. Nice clean cars. Will use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANDRES - 04 December 2019

" Worked perfectly - no issues to report on. "

" There was a bit of a line at the counter, but nothing much. The staff was very open and friendly. The car itself had quite many small scratches, but nothing much when looking from a distance. The backseat had a small hole in it though where polster was showing. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by CONSTANTINOS - 03 December 2019

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" . "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ARTURAS - 30 November 2019

" Perfect service. Thank you. Definetely will use again. "

" Perfect service. Thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHRIS - 27 November 2019

" paid money for your insurance and it was money down the drain as Sixt did not recognize it "

" very friendly and helpful staff "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MIHHAIL - 24 November 2019

" Everything was very good! "

" Super! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SPYRIDON - 23 November 2019

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GEORGIOS - 22 November 2019

" o "

" the lady at the desk despite the fact that i speak greek could not speak greek. Furthermore she was rude because i asked questions and because i had minors problems with the insurance. she was completely unprofessional. "

Value for Money: 9
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JANUSZ - 21 November 2019

" I booked full to full but your system did not register it because europcar apparently does not have this option. So you should not book such an option, since it was a couple of euros more expensive than non-full-to-full. "

" I received a car that was in very poor condition. In addition, it was old and didn't have cruise control. I booked full-to-full and the lady at the counter forces me to pay for the tank and then you have three option with the fuel. I would have had to fill it up, go to the counter and get my money back. Fearing that I won't get the full refund and that I would have further problems with the rental, I just capitulated and gave them back the car with as little fuel as I could. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by DOMAS - 19 November 2019

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" During booking there was no cleare information about no AC in the car. This is quite unique this time not to have one. I consider as a scam. I was suggeested to pay extra for car with AC. I understand I had to be more carefull but... Second policy with fuel, if I have option FULL/Full, why you take fuel deposit? and alsao lay that amount is equal what you pay in gas station (its about 20 eur more). Good think is very fast deposit reimbursment. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6