If you have questions or concerns and your booking has already ended, please contact our customer service department using the customer service form.
If your booking included Refundable Excess and you would like to make a claim, please use our Refundable Excess form. Please also make sure to include all the required documents so that we can process your claim.
For ongoing queries with our customer service department, you can use the customer service status form. to check the progress on your query.
Please view our Help Section for useful information about our products.