CARWIZ SERBIA Car Rental Reviews

BELGRADE, ZZ - Reviewed by SASA - 17 October 2024

" No problems at all "

" Easy rent experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by ALEKSEI - 14 May 2024

" I didn't get answer to my request. "

" Good. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELGRADE, ZZ - Reviewed by CARMEL - 24 April 2024

" Recommended by my colleagues at work. I was surprised by the Eur1050 deposit for the car. Was this covered by the literature received from Auto Europe? "

" Value for money: Rate as expected, not exceptional. Exorbitant deposit on Car Eur1050 for Skoda Kamiq 1.0 collected 19Apr and returned 21Apr as agreed. Deposit not yet cancelled from my credit card today Wed 24th. fingers crossed. Counter staff: just handed keys and docs and given direction where to find car. I asked for a GPS but he advised none were available unless car fitted from factory. Car: was not the VW T-Cross I chose although it was of the same class. Bodywork had a lot of scratches and dents although in fairness to Carwiz, all were marked on the docs and I had no issue when I returned it back. cigarette lighter and charging ports did not work - could not even charge my mobile on it and I had to use it for directions. Experience on drop off better: gentleman could speak better English and accompanied me to inspect vehicle. have to see about refund of deposit though which has not been confirmed yet. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 7

NIS, ZZ - Reviewed by JOVAN - 15 September 2023

" - "

" - "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by JOHN - 30 April 2023

" As always, very satisfied with auto Europe! "

" Very professional staff, friendly, and prompt. Super convenient pick up and drop off process. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by ALEXEY - 16 March 2023

" It was not apparent at the time of booking that I should possess a credit card for the deposit. The AE support personnel wasn't helpful in pointing me out to where exactly I could have read it -- both times I asked I got back standard canned emails "

" Carwiz staff was really helpful in re-booking my AE reservation directly with CW (nearly 3x more expensive though). Pick up and drop off experience was flawless except that they didn't have a key box and I had to go there on the next day to hand over the keys. The car was new and clean but scratched everywhere outside "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BELGRADE, ZZ - Reviewed by DONGQING - 04 November 2022

" I would like to recommend Carwiz "

" Very good carrent company, efficient staffs with competent and very kindly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by DONGQING - 30 August 2022

" Very good, fast and the best price! "

" Very kind and ably staff. The car was in very good condition, just run 2990 km "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by OLIVER - 31 July 2022

" Overall very good car rental experience "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by DRAGAN - 17 May 2022

" Excelent! "

" Very good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by MIROSLAV - 02 February 2022

" Very good experience, looking forward to renting it again on the next occasion. "

" Very good experience, looking forward to renting it again on the next occasion. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by MIOMIR - 20 January 2022

" I never expected that i will have such an awful experience. I paid for the car and didnt get the car and no refund??? That is unbelievable... "

" Problematic "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

BELGRADE, ZZ - Reviewed by ALEXEY - 14 January 2022

" Everything is OK. The car was upgraded from WV Golf to Audi A3, but was full of small scratches and indentations. On drop off we were waiting for 20-25 min a person, who observed the car and signed our docs. "

" Everything is OK. The car was upgraded from WV Golf to Audi A3, but was full of small scratches and indentations. On drop off we were waiting for 20-25 min a person, who observed the car and signed our docs. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 9

BELGRADE, ZZ - Reviewed by DRAGAN - 07 July 2021

" ?!? "

" Thay do not telling the truth to the costomer ... baby seat was included in the price but i steel needed to pay amount of 70€ with Drop off?! The seat for baby wasn't apropriate to my child even I called them a couple of times before my araival ?! Thay cant hold the promise and the word AT all! The car wasnt i a good shape neither ... Never again with them "

Value for Money: 2
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 2

BELGRADE, ZZ - Reviewed by ZORAN - 22 December 2020

" Disappointed "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 1

BELGRADE, ZZ - Reviewed by OFER - 08 November 2020

" I paid about 98 € and could pay about 30 €. I would expect compensation also due to the fact that I did not get what I ordered and also could pay less. "

" I booked a 4X4 car, in fact I got a car maybe in the same category but a 2X4 and it spoiled my trip plan. The team said that if I wanted, I could cancel the contract or take what was offered. If I had known in advance that the vehicle I would receive was a 2X4 I would have ordered a vehicle from a much cheaper category. Looking for a car again at the airport would have cost me valuable time and certainly when booking at the counter, it would have cost me much more than booking in advance. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BELGRADE, ZZ - Reviewed by IGOR - 15 October 2020

" GOOD "

" GOOD "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by DRAGAN - 13 October 2020

" ... "

" ... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELGRADE, ZZ - Reviewed by ZORAN - 03 October 2020

" Autoeuropa no debe trabajar con empresas que no esta serias como Carwiz Si no compras exstra seguro de ellos se nota que no le gusta y hace todo para cobrar exstra.Muy mal "

" Muy mal Sacando fallo de coche que no hecho para pierder el tiempo y puedo perder vuelo hasta que no cobra.Empresa no es seria Me ha cobrado 100 euros mas IVA para algo que no es verdad Si me quedo a discutir con ellos pierdo mi vuelo Muy mal "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 6

BELGRADE, ZZ - Reviewed by DRAGAN - 25 August 2020

" . "

" . "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BELGRADE, ZZ - Reviewed by IVANA - 25 June 2020

" Friendly staff, quick and easy check out "

" Great car Great customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by ANGELOS - 27 February 2020

" ... "

" Car was diferent from the one i was supposed to have. Excess was incredibly high for the cost of car. Carwiz has only 2 spots in the parking lot and if they are not open you have to find another general spot, if there is one. Overall cost was in a vey good price "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

BELGRADE, ZZ - Reviewed by NIKOLA - 22 December 2019

" Already recommended to friends "

" Everything was perfect very polite helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by MIHALY - 18 November 2019

" Fast and prompt service. "

" Very good experience, everything went well. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by GEORGIOS - 20 October 2019

" Very good! "

" Very good! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by MIROSLAV - 19 October 2019

" Easy, for every recommendation. "

" It was perfect! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by MANUEL - 24 September 2019

" Excellent value, great guys! "

" Great car rental! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by JAMAL - 16 September 2019

" A great car rental agency in Belgrade with great prices and superb value for money. I always rent through them. They are professional and friendly The deposit refund is taking too long however. I've been charged (not blocked) 480 EUR...and a week later the money still isn't back into my account. This is quite long but carwizz staff has done its part from what I know. The lengthy procedure is a little stressful...that's the only setback. "

" Great and friendly staff. Very helpful and accommodating. Shame the car I rented was not in the best external condition with several scratches and dents on the body and 4 missing wheels alloys. Besides a great value for money and an office both in town (zemun) and at the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 5

BELGRADE, ZZ - Reviewed by MILAN - 08 September 2019

" Auto Europe always find me the best deal. "

" I was very happy with the car I rented but people who work with Carwiz are slow, not very kind and they will not try to accommodate their customer at all. I drop off the car 4 days ago and they are still holding my security deposit... "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 3
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by TAMAS - 06 September 2019

" CarWiz is highly recommendable, but parking space at Belgrade Airpirt shall be extented for car rentals providing better experience for customers. "

" Stuff explained the needful in English with ease. The only trouble I had was with the parking at Belgrade Ariport upon car return: there was no available space in the area where I was told to drop the car off. Luckily, there was a CarWiz staff member roaming around when I arrived who redirected me to the public parking and requested to give the parking receipt back to the office along with other documents. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by VLADIMIR - 13 July 2019

" They provided Dacia instead of Golf as I booked. After extension for two days they charged me 100 EUR without informing me about the price change. I would be happy if you offer me further investigation on this case "

" They provided Dacia instead of Golf as I booked. After extension for two days they charged me 100 EUR without informing me about the price change. I would be happy if you offer me further investigation on this case "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

BELGRADE, ZZ - Reviewed by MARIO - 15 June 2019

" i made my comments further up "

" I have just one thing to complain about..my drop off was originally scheduled for 430am but counter staff told me to change to 5am..i agreed..then again when i arrived i was hoping to fill up car from near station at airport..i arrived and found it closed. If this time wasnt moved i would have gone to fill up...this ended up that i was charged €15 for leaving car 7/8 full. i dont think a dacia sandero needs €120 to full up...if thats how much they charge for 1/8 and its not my fault..its not fair but i didnt complain as i was already late for my flight and made it on time full of stress "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 10

BELGRADE, ZZ - Reviewed by ADRIANUS - 11 June 2019

" Generally good experience. "

" Due to miscommunication they charged me for insurance and when pointing out they said I signed the document and not willing to change it anymore. I will not go back. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 9