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    Car Rental with Key'n Go through Auto Europe

    Key’n Go, is a new global car rental service provided at some European destinations. This means clients no longer have to wait to collect their vehicle keys from the car rental supplier. This means that one of the man advantages is not having to wait in long queues for your pick-up.

    Through Auto Europe, when you choose Key’n Go, you can benefit from a new digital experience. Simply look for a quotation with the new Key’n Go service assigned to it. A car rental with Key'n Go allows you to greatly simplify the rental process, without diminishing on high standards.

    The Auto Europe online booking engine allows you to easily search, compare, add any additional options and complete the booking effortlessly - allowing you to select the ideal vehicle and quotation for your budget.

    Key'n Go Car Rental: What is the Key'n Go service?

    Sometimes collecting and dropping off your rental vehicle can be time consuming. With paperwork to be completed, signed and checked, after a long flight, wouldn’t it be nice to just collect your car keys? With this in mind, a new digital offering was created, and with it - a very positive car hire experience. The Key'n Go service provides a fast key collection process and overall turnaround. With this service there is no need to queue at reception, after your documents have all been checked. In as little as a minute, you’ll have the keys in your possession and be able to commence your journey. The whole process is seamless and conducted on your smartphone.

    Hire your car without the need to wait

    The new Key'n Go package is a self-service process. To qualify, you must pre-register by copying the following link into your smartphone before you arrive. Then enter your email address and your reservation number which is located in the top right hand corner of your Auto Europe car rental Key'n Go voucher. In addition, make sure you have a valid ID (passport, ID Card), driving licence and credit card information to hand.

    Car Rental Reservation Number

    Upon finalising your booking online, you’ll receive a confirmation containing important rental information. Once you have this in your possession, all you have to do is follow these steps:

    1. Select your desired language
    2. Either enter your reservation number or using your smartphone scan the code we sent to your device
    3. Select the desired car from the vehicle category on offer
    4. Pick up your car keys
    5. Commence your journey.

    Key'n Go Advantages

    ✔ No waiting around

    The Key'n Go service is without a doubt the quickest way to get on the road. Ideal if you are on a busy schedule and don’t want to risk being held up at reception dealing with paperwork. There isn’t even the need to go to the office. Simply choose your vehicle using your smartphone from a large range of models.

    ✔ Eliminating small print

    Feeling secure and safe whilst doing business with Auto Europe is extremely important. With the Key'n Go service you can be totally relaxed knowing you’re in safe hands. Maximum comprehensive coverage is always assigned to all Key'n Go services and only a low deposit is needed upon collecting your vehicle. Totally avoiding the small print!

    ✔ Helpful staff

    There is no need to head to the pick-up office to collect your vehicle whilst using Key'n Go. However, if you have any questions or encounter any issues, then a member of staff is always available to help. In addition, if you need to request any extra equipment or products, then contact the staff, they will help and assist you with everything you need.

    ✔ Safety before anything else

    Your online security is our utmost priority whilst you rent with us. The online validation process for your documents is secure and easy to use - removing the need to go to the office. When you first sign up, you’ll have to take a photograph of your driving licence and supporting documentation. It is then securely saved for future pick-ups, removing the need to repeat the process. This fresh way of doing things, provides a faster turnaround and an overall greatly improved car hire experience.

    Questions & Answers about the Key'n Go service

    What if I fail to digitise my documentation?

    You must pre-register by copying the following link into your smartphone before you arrive. If you are unable to digitise your documents or the quality is poor, then please head to the office to have your identity and documents manually verified.


    I encountered an error during the digitisation process, is my booking still valid?

    Yes, your booking remains valid. If an error occurs whilst trying to digitise your documents, please head to the office to have this done manually.


    Is a member of staff available during the pick-up with Key'n Go?

    This process is designed to get you on the road as quickly as possible and with least effort. One of the benefits is not having to come to the office and wait in line. Although, if you do require to speak to someone, have questions or need help, then a member of staff is always available.


    What’s included in the Key'n Go service?

    Being our most complete package, the Key'n Go service includes the following:

    • No Excess
    • Fully comprehensive Super Relax coverage
    • Roadside Assistance
    • Full-to-Full fuel tank
    • No small print or added surprises.

    What branches provide the Key'n Go service?

    The following offices provide the Key'n Go service:

    • France - Paris CDG, Bordeaux, Lyon, Toulouse and Nice
    • Italy - Milan Bergamo and Rome Fiumicino
    • Spain - Alicante, Malaga, Barcelona, Barcelona Sants Train Station, Madrid, Mallorca, North Tenerife, South Tenerife, Lanzarote and Las Palmas
    • Portugal - Faro, Porto and Lisbon.

    The Key'n Go service is currently being expanded to other global offices; therefore we advise contacting our reservation agents for the latest location updates.


    Where are the Key’n Go pick-up machines located?

    Your booking confirmation will specify the exact location of your Key'n Go machine. However, if you have any difficulty, then please head to the office and they will send you in the right direction.


    Where do I find my car once I have the keys?

    The screen on the Key'n Go collection machine will indicate where your car is located. The contract summary printout from the machine will also indicate your vehicles location.


    To whom do I return the keys upon drop off?

    Please return the car keys into the key collection drop off boxes located outside the parking offices.