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BUDGET UNITED ARAB EMIRATES CUSTOMER REVIEWS
BUDGET UNITED ARAB EMIRATES Car Rental Reviews
Average Rating for Budget :
Showing Results 1 to 3
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DUBAI, AE - Reviewed by FABIO - 26 February 2024
" easy to book and cancel if plan changes "
" when I returned the car they highlight a small scratch on the back side of the car, and now they already charged me for that and another rear door damage I did not do. they also incorrectly charged for fuel, when the car was returned with more fuel than I had. In 30 years of renting I have never experienced such a scam attitude. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 5
DUBAI, AE - Reviewed by VASILEIOS - 01 February 2021
" with the exception of the major problem caused by the faulty GPS the overall other experience was quite satisfactory "
" a major problem that occurred and was from the GPS which was given to me at the start of the rental . the GPS had a problem sticking to the glass so that it is in a stable condition as well as several maps were without update resulting in significant problems for me and I cannot use it . For all this I took videos with my mobile phone so I can show them as proof during the return of the car . But when I went to deliver the car a simple employee told me that he is not competent to settle this complaint and the request to be refunded the amount of the charge for the GPS . The responsible manager was not there at the time and I could not wait because of the flight I had to catch . please give instructions how can i request a refund for the GPS which was problematic . "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by JOULIANA - 04 October 2018
" TERRIBLE. WE NEVER HIRED THE CAR. ALTHOUGH WE HAD OUR INTERNATIONAL DRIVING LICENCE THEY WANTED ALSO THE LOCAL ONE. VERY SLOW , WE WAITED ALMOST FOR AN HOUR TO SERVICE US. THEY DIDNOT HAVE A GPS TO GIVE US. WE ALREADY MADE A COMPLAINT AND WE ARE WAITING FOR THE RETURN OF OUR MONEY "
" TERRIBLE. WE NEVER HIRED THE CAR. ALTHOUGH WE HAD OUR INTERNATIONAL DRIVING LICENCE THEY WANTED ALSO THE LOCAL ONE. VERY SLOW , WE WAITED ALMOST FOR AN HOUR TO SERVICE US. THEY DIDNOT HAVE A GPS TO GIVE US. WE ALREADY MADE A COMPLAINT AND WE ARE WAITING FOR THE RETURN OF OUR MONEY "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1