" Car was fine and drop off fine, just a difference in the excess amount from the contract to the Auto Europe offer, and no way to resolve. No support number in Turkey, and left me feeling a little exposed. But Auto Europe still my go-to "
" Car was fine and drop off fine, just a difference in the excess amount from the contract to the Auto Europe offer, and no way to resolve. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Hi The man in Izmir office made with me a problem he told me you haven't not insurance I told him that I have insurance I show him my reservation and he didn't believe about this reservation I told him this company I am always reserved around the world But he refused any explain whith bad smile In the end he gave me paper to sign that any damage will deduct it from my visa Please do something I am trust for your company and i am always reserved from you Thank u Sent from my iPhone "
" Hi The man in Izmir office made with me a problem he told me you haven't not insurance I told him that I have insurance I show him my reservation and he didn't believe about this reservation I told him this company I am always reserved around the world But he refused any explain whith bad smile In the end he gave me paper to sign that any damage will deduct it from my visa Please do something I am trust for your company and i am always reserved from you Thank u Sent from my iPhone "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" First time to use the auto Europe but unfortunately the condition was not clear...they don't have office in Turkey for proper communication to tell them our problem with rent a car company. "
" The experience was not good at all...diffecult to communicate with them, I asked to change my car 4 times because of car condition without any results. "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 3
" Blank "
" Blank "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Like always with Autoeurope - excellent "
" Only complaint is long wait time while returning the car and we were in a hurry for the plane "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" All good. "
" Zero excess insurance policy is a myth. You need police report for every little scratch, otherwise they will charge you, not insurance company. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was ok !! "
" All ok !!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Renting a car via Auto Europe since a longer time already and have every time a good feeling at being cared. Also the remark not to pay for additional insurance proposed by rental company saved me a lot of money. "
" Pick-up and drop-off went extremely smooth.. Car was disinfected and was waiting to be picked-up. Professional and friendly Team. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Flawless! "
" Everything was ok except the wiper fluid that was totally missing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The car was smelly "
" ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" The only problem was that the car was not with full tank . So when i drop off the car was with mugch higher tank than when i received , abd they didnt arrange any fund refund .. "
" The only problem was that the car was not with full tank . So when i drop off the car was with mugch higher tank than when i received , abd they didnt arrange any fund refund .. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very very good value for money "
" very good car fast procedure with the paper work "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Please see below "
" Everything was good, except one point: Budget employee told us that they blocked some amount and when the vehicle will be returned - unblock it (standard process - ok). Instead of that they charged this sum at the first day of rent. On my question to AutoEurope - you recommended to complaint to Budget. Good, I will, but the service we booked from you, so it is normal that we are waiting for support and help.... "
" Right car group but bad condition "
" Bad condition cars "
" you wrote that is at Airport but just desk is there after checking you have to wait shuttle-bus during 20 minutes to go another parking to have your car than time missing too much and non-conform to your offer. "
" Checking is too long, and I discovered that they get payment of 300 TL for normally guaranty that it must be just a Pre-autorisation and confirmed by the responsable at the desk but as Credit card receipt was in turkish I didn't detected that is a payment just when I have checked my statement and till now I don't know what they will really bill me and how much I will lose with return money to my account with currencies rates and fees, it is the first time in my life that I had such thing with rent car, and you wrote that is at Airport but just desk is there after checking you have to wait shuttle-bus during 20 minutes to go another parking to have your car than time missing too much and non-conform to your offer. "
" Heute am 30.09.2016 warte ich immer noch auf die Kautionsrückerstattung. Das Auto haben wir ohne Mängel am 03.08.2016 zurückgegeben. "
" We had difficulties to get our car at night, because all stations were closed. It took us above 1,5h to get our car. "
" Is OK if things go smooth, prices are excellent and the website is easy to use. Unfortunately as soon as you have a problem like flight delays ro cancelled, you are faced with the reality: Support almost inexistent or useless.I will continue to use your services just if the price difference is really substantial, otherwise if it's just a small advantage will book directly. "
" good and quick service "