" Nothing to add "
" Returning the car to Doha airport was challenging due to the lack of signage and when you return the car. After arrival at return counter, the person has to go and check the car while you wait and in the meantime, you've run the possibility of missing your check in for your flight. Extremely inefficient return process. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 9
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Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" Extremely satisfied with my experience "
" Very kind and efficient staff. Easy to get the car within minutes. Very competitive price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am very dissapointed with Auto-Europe. I informed you that I had to cancel the rental for reasons stated above. You informed me that I would not get a refund as I cancelled within 48hrs of the hire time. Effectively you have sold me a service that legally and practacably I am unable to gain access to, through no fault of my own. I understand that these are exceptional times, however your lack of empathetic customer service is extremely disappointing! Hopefully you will reconsider refunding me and respond to my email. "
" 24hrs prior to pick-up Qatar banned entry to non-residents. Therefore as a Spanish resident I was unable to gain entry to Qatar and collect the vehicle. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 5