ALAMO BY ENT NORWAY Car Rental Reviews

EVENES, NO - Reviewed by JISHNU - 13 March 2025

" Will use auto Europe again "

" Was great. Straightforward. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

OSLO, NO - Reviewed by DAVID - 10 March 2025

" With Auto Europe everything was very fine. It was my repeated booking through the platform, and so far all went fine. "

" The counter staff (Nora) was doing her best. No problem with that. But Alamo did not have a corresponding car to my booked class at the moment of booking. I booked a 4x4 SUV (RAV 4 - like) which was not available. We ended up with 4x4 estate V60, which would be in general fine, but the car smelled badly inside, since the carpets, still wet after previous water cleaning, were covered by plastic top carpets, leaving a very unpleasant odour and high humidity in the car for several days. On top, it was dangerous to drive the car in the rain (and it rained heavily around Trondheim), since the windshield wipers' replacement was long overdue. I provided this feedback to Alamo before returning the car, and haven't received any feedback up until now. Very disappointing. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 5

TROMSOE, NO - Reviewed by ZOHAR - 18 November 2024

" Very helpful service. Agreed to swap credit cards without canceling the booking. Very x. "

" The rental went smoothly without any issues. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

EVENES, NO - Reviewed by SOOK FUN - 27 January 2024

" a. took long time for the registration process (30 minutes); another car wasn't ready for collection and the back door was not working, we waited for exchange of another car wasted 2 hours day light for driving from Evenes to Senja, we have missed out a lot. b. no general briefing provided on the functions; c. shovel should also be provided during winter, our cars got stuck into the snow few times and we have to run to shops/houses nearby to borrow a shovel to scoop away snows; d. auto gear got stuck couple of times, we just didn't able to figure out why, got to just keep on trying until it works. "

" a. took long time for the registration process (30 minutes); another car wasn't ready for collection and the back door was not working, we waited for exchange of another car wasted 2 hours day light for driving from Evenes to Senja, we have missed out a lot. b. no general briefing provided on the functions; c. shovel should also be provided during winter, our cars got stuck into the snow few times and we have to run to shops/houses nearby to borrow a shovel to scoop away snows; d. auto gear got stuck couple of times, we just didn't able to figure out why, got to just keep on trying until it works. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 5

TROMSOE, NO - Reviewed by WALTER - 20 January 2024

" Very, very good rental car company! "

" friendly, well organized, car and studded winter tires in absolute best condition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

OSLO, NO - Reviewed by IVAN - 01 September 2022

" Took the car, drove it and then turn it back.. :) "

" Very responsive and obviously reliable service. The people behind the desc were absolutely accurate and everything were settled literally for a minute... great people, great service... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

OSLO, NO - Reviewed by IRMANTAS - 23 February 2022

" No comments "

" Charged three times as much for road taxes "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

OSLO, NO - Reviewed by LARS - 09 May 2020

" it was not infomed on the website that Alamo was located in the departure area and not with the other rental car companies. It was therefore difficult and time consuming to find them "

" After drop-off, Alamo claims that I have smoked in the car, and have withdrawn NOK 3125 (€ 300) for cleaning "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 5

OSLO, NO - Reviewed by YVES - 02 January 2017

OSLO, NO - Reviewed by MIKAEL - 09 December 2016

" When I book it I saw that you were closing 23.30 and my flight was 23.30. I emailad and ask if I could still pick iy up and you said yes. WHEN I CAME TO PICK IT UP I HAVE TO PAY ANOTHER ?65 FOR PICKING IT UP LATE. THE RENTAL FOR THE CAR WAS ?50 AND PICK UP COST ?65, VERY CRAZY !!!! "

" When I book it I saw that you were closing 23.30 and my flight was 23.30. I emailad and ask if I could still pick iy up and you said yes. WHEN I CAME TO PICK IT UP I HAVE TO PAY ANOTHER ?65 FOR PICKING IT UP LATE. THE RENTAL FOR THE CAR WAS ?50 AND PICK UP COST ?65, VERY CRAZY !!!! "

BERGEN, NO - Reviewed by VENEK - 31 August 2016

" My flight was delayed and they closed, even I call them. But they charges me for late night fee anyway... "