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Why Book With Auto Europe

  • No Credit Card Fees
  • No Cancellation Fees up to 48h before the pick-up
  • No Amendment Fees up to 48h before the pick-up
  • Over 20,000 Pick-Up Locations
  • Available 7 days a week on: +49 89 380 356 76
  • Car Rental Since 1954
  • Best Price Guarantee*

Customer Service Form

Please complete this form if you have a question regarding a past rental with us. If you need help with a current or future rental, please contact us.

If you have purchased our Refundable Excess product, please click here to fill out and sign the form to be returned to Auto Europe along with all necessary documentation. All forms can be attached once the below fields have been completed.

All fields in boldface must be completed.

Customer Service Information

  • Contact Information * Required
  • Rental Details
    • Upload copy of original voucher
    • Upload a copy of the Refundable Excess form
    • Upload copy of fuel receipt
    • Upload a copy of credit card statement
      Credit Card Statement: Only show charges from supplier / keep last 4 digits
    • Upload a copy of the final invoice
    • Upload a copy of rental agreement
    • Upload a copy of receipt of additional charge
    • Upload pictures of damage
    • Upload copies of supplier documents
    • Limit 500 Characters
      500 Remaining
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